11+ Transcription Jobs in Delhi, NCR and Gurgaon | Transcription Job openings in Delhi, NCR and Gurgaon

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

Role Overview:

As a DevOps Engineer (L2), you will play a key role in designing, implementing, and optimizing infrastructure. You will take ownership of automating processes, improving system reliability, and supporting the development lifecycle.

Key Responsibilities:

• Design and manage scalable, secure, and highly available cloud infrastructure.
• Lead efforts in implementing and optimizing CI/CD pipelines.
• Automate repetitive tasks and develop robust monitoring solutions.
• Ensure the security and compliance of systems, including IAM, VPCs, and network configurations.
• Troubleshoot complex issues across development, staging, and production environments.
• Mentor and guide L1 engineers on best practices.
• Stay updated on emerging DevOps tools and technologies.
• Manage cloud resources efficiently using Infrastructure as Code (IaC) tools like Terraform and AWS CloudFormation.

Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field.
• Proven experience with CI/CD pipelines and tools like Jenkins, GitLab, or Azure DevOps.
• Advanced knowledge of cloud platforms (AWS, Azure, or GCP) with hands-on experience in deployments, migrations, and optimizations.
• Strong expertise in containerization (Docker) and orchestration tools (Kubernetes).
• Proficiency in scripting languages like Python, Bash, or PowerShell.
• Deep understanding of system security, networking, and load balancing.
• Strong analytical skills and problem-solving mindset.
• Certifications (e.g., AWS Certified Solutions Architect, Kubernetes Administrator) are a plus.

What We Offer:

• Opportunity to work with a cutting-edge tech stack in a product-first company.
• Collaborative and growth-oriented environment.
• Competitive salary and benefits.
• Freedom to innovate and contribute to impactful projects.

Desired skills and education requirement:

- 1 to 4years of related experience in marketing calls preferably real estate associates/ Bachelors degree.

- Should be comfortable to work from office.

- Excellent English and Hindi.

- Communication skills.

- Convincing skills.

Roles and responsibilities:

- Dialling enquiries and understanding the requirements and sharing relevant information about the properties.

- Updating all the information and scheduling property visits.

- Responding outbound and inbound calls.

- Scheduling follow-up calls and ensuring the clients are contacted.

- Cross pitching properties based on client requirement.

- Allocating leads to respective sales executive and collecting feedback.

- Ensuring all enquiries with feedback are updated regularly in the software.

- Supporting the sales team in pre-sales activities.

Strategic Vendor Alliance – AWS Practice Lead and Overall P&L owner for India Business and Drive Profitability.

A) Managing the AWS Practice for Clients and executing the strategic business plan for the company and channel partners ecosystem with regards to different Services of AWS.

B) Built key relationships with various segment leaders in AWS from the Commercial and Public Sector and create Client led AWS Solutions for Partners to make simplifying cloud approach for customers.

C) Building a predictable pipeline of joint opportunities via differentiated proposition to the customers and Partners by working with AWS on a unique offerings specifically to Client.

D) Drive SMB focus approach for AWS which contributes 50%of Clients overall Business using ready to use cloud bundles for various workloads

E) Own the relationship map, drive and monitor cadence meetings, both with Internal Sellers and Channel Partners measured by different parameters on Incremental growth ,customer acquisition, partners onboarding, Manage Services led approach ,migration and deployment ,success of each GTM

F) Lead a Team of Product Mangers (who will drive specific GTM like SAP on AWS , SMB Scale Drive, Education focus,Cloud Front Drive- CDN bundle , Strategic Workloads like Microsoft Workload,DC Migration ,DR on Cloud)

G) Managing Partner Profitability metrics by creating various different avenues from recurring resale consumption and services led engagement for partners.

H) Worked on Long Term direction of the company business plan to drive Incremental Growth.

I)Collaborate with internal peers within the company to build cloud business model,how to attach manage services to various services of the Hyperscaler in building the framework.

• Assist in waterproofing applications and works with a range of waterproofing chemicals and coating products.
• Execute professionalism in waterproofing works.
• Regularly monitor and maintain waterproofing equipment to ensure it remains in working order.
• Perform visual inspections on projects.
• Exercise professional advice to clients when required.
• Perform integrity testing and troubleshooting testing to identify any breaches or defects in the projects' existing waterproofing membrane/coatings.

•  Exp : 3-15 years
• Java NMS/EMS  : Work location : GGN
• Experience in implementation of NMS/EMS applications and good understanding of FCAPS functionalities
• Proficient in Java/J2EE, SpringBoot, SpringCloud, Kafka and REST webservices
• Experience in implementation of micro-services based applications
• Experience in any of the rule engine like Drools and workflow creation like JBPM, Camunda
• Experience in SQL and NoSQL databases, DB schema designing and database accessing using Hibernate JPA 
• Experience with SNMP, Netconf, device management, inventory management
• Hands on experience in Wildfly/Jboss App server 
• Experience in dev-ops tools like Jenkins, Docker, Kubernetes
• Proficient in Angular, HTML5, CSS, Bootstrap, Typescript, ES6 
• Good to have Micro Frontend Architecture exposure
• Experience with tools like Maven, Ant, Git, Sonar, JaCoCo, Karma, Jasmine
• Scripting using Shell, Python, etc
• Must be involved in customer interactions for requirement gathering and solution designing discussions

About Company: Applicate IT Solutions Pvt Ltd

Applicate leads the use of cutting-edge technology including Artificial Intelligence in the domain of Sales.

Applicate has created the first AI Sales Assistant, and named it ‘Sellina’. With Artificial Intelligence, ‘Sellina’ can simultaneously Assist, Supervise and Train 1000s of salespeople and channel partners across an organization & assist them in driving everyday sales!

Applicate Is already working with many top Global and Indian brands like Bacardi, Diageo, Shell, ITC, Kelloggs, Britannia, Perfetti, Bauli, Organic India, Whirlpool, Grohe, Akzonobel, Allen Solly, Louis Philippe, Van Heusen, Arrow, U.S. Polo, Mars and other top brands.

Are you resilient? Can you smile in the face of adversity and talk to anyone? Do you have convincing power? If so, You might be ready for a job as an inside sales representative

We are looking for Inside Sales Manager who will be responsible for business lead generation by emailing, cold calling and build relationships with existing and prospective clients in order to garner their interest and convert them into qualified leads.

As Inside Sales Manager at Applicate, you’ll be responsible for generating new prospects by interacting with target customer.

• Generating new leads & Meeting Sales goals by cold calling, email marketing etc.
• Develops new accounts by researching and identifying potential leads, soliciting new business, building connections.
• Diligent follow-ups with inbound leads supported by subsequent email communications
• Route qualified leads to outside sales team by initiating appointments
• Achieve quarterly and annual sales targets
• Maintain strong MIS of all leads and accounts
• Have a strong eye for research and ability to scout for new prospects, identify the key players in an industry and gather interest
• Keeps product knowledge up to date by studying item descriptions and participating in ongoing training
• Accepts ownership for maintaining and expanding sales and accomplishing all assigned tasks

• Min 1 years of experience in Similar Role and domain.
• Excellent presentation and communication skills, both written and verbal as well excellent listening skills too.
• Bachelor’s Degree in sales or business, information technology, or related field (MBA preferred)
• Good hands on in excel (Mail merge, data entry etc.) and other office products.
• A self-starter. A tenacious individual that is not afraid of taking new initiatives and sometimes rejection.
• Talking & Meeting is second nature for you. Your day will consist of high volume calling/ meeting/ e-mailing.
• Strong understanding of sales cycle
• Strong secondary/internet research skills
• Knowledge of lead generation, nurturing and converting a potential lead to appointments

Desired candidates must have 2-7 years experience as NodeJs Developer. If the candidate is not able to relocate to Gurgaon then we can also provide permanent Work from home for this position.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus