Mandarin Language Expert - Sales

Job Title: Head of Marketing

Location: Bengaluru

Experience: 8–12 Years

Industry: Food Delivery / Quick Commerce / Consumer Internet / D2C

Employment Type: Full-Time

About the Role

We are looking for an experienced and entrepreneurial Head of Marketing to build and scale a consumer-facing brand from the ground up. The ideal candidate will have a strong background in brand marketing, consumer psychology, storytelling, and growth marketing, with experience in high-growth startups or consumer-tech companies.

This role offers the opportunity to define the brand strategy, drive customer acquisition, and build a high-impact marketing function from scratch.

Key Responsibilities

• Develop and execute the overall marketing and brand strategy.
• Define brand positioning, messaging, tone of voice, and customer value proposition.
• Lead brand-building initiatives across digital, social media, PR, partnerships, and content channels.
• Design and execute integrated marketing campaigns to drive awareness, engagement, and customer acquisition.
• Build and scale performance marketing channels including Meta, Google, and other digital platforms.
• Analyze campaign performance and customer insights to optimize marketing effectiveness.
• Collaborate with Product, Design, and Leadership teams to drive GTM initiatives.
• Build and manage marketing budgets, KPIs, and reporting frameworks.
• Hire, mentor, and lead a high-performing marketing team.
• Drive community-building and customer engagement initiatives.

Required Skills

• Brand Strategy
• Brand Management
• Brand Building
• Consumer Marketing
• Marketing Strategy
• Product Marketing
• Growth Marketing
• Performance Marketing
• Go-To-Market (GTM) Strategy
• Customer Acquisition
• Digital Marketing
• Content Marketing
• Community Building
• Marketing Analytics
• Campaign Management

Preferred Background

• Experience in Food Delivery, Quick Commerce, Consumer Internet, E-commerce, D2C, or FMCG sectors.
• Proven experience launching or scaling consumer brands.
• Strong understanding of consumer behavior and customer lifecycle management.
• Hands-on experience with digital marketing platforms and analytics tools.
• Experience working in startup or high-growth environments.

We are looking for a proactive and skilled MEAN Stack Developer with 2–4 years of experience to join our growing team at Rudra Innovative Software Pvt. Ltd. The ideal candidate must have strong proficiency in Angular and TypeScript, along with hands-on experience in the full MEAN Stack (MongoDB, Express.js, Angular, Node.js). Exposure to microservices architecture is highly desirable.

Key Responsibilities:

• Develop, enhance, and maintain robust web applications using the MEAN stack
• Write clean, maintainable, and efficient code with a strong focus on Angular and TypeScript
• Integrate and manage RESTful APIs and backend services using Node.js and Express.js
• Collaborate closely with designers, testers, and other developers for end-to-end delivery
• Work on designing and developing microservices-based components where applicable
• Participate in daily standups, code reviews, and technical discussions
• Troubleshoot application issues, perform root cause analysis, and implement solutions

Required Skills:

• 2–3 years of solid experience with Angular (v18+) and TypeScript
• Awareness of current Angular features like standalone components and signals
• Strong foundation in JavaScript, HTML5, and CSS3
• Proficient in Node.js and Express.js development
• Familiar with MongoDB and writing optimized database queries
• Good understanding of RESTful APIs, JSON, and API integration
• Hands-on experience with Git and version control practices
• Exposure to microservices architecture and understanding of its types (e.g., API gateway, database per service, event-driven communication)
• Excellent debugging, problem-solving, and communication skills

Preferred Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field
• Prior experience working in Agile/Scrum environments
• Familiarity with Docker, Kubernetes, or any cloud services is a plus

What We Offer:

• Opportunity to work on exciting and challenging global projects
• Supportive, collaborative, and innovation-driven work environment
• Competitive compensation with performance-based incentives
• Ongoing training, learning resources, and growth opportunities

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

• Implement and constantly improve Processes and System to reduce inventory, minimize cost and maximize inventory utilization.
• Responsible for entire inventory movement cycle immediately after the PO is raised at HO.
• Tracking ETD & ETA of all Import Consignments as well as Internal Inventory movement within India Operations.
• Coordinate with Buying Team and Location Teams on Periodic Sales & Inventory Requirement Forecast – at least for a period of 3 months / 1 Qrtr in advance.
• analyze Inventory requirement at location as per Promotion Calendar in coordination with respective Buyer and Track / Monitor Efficacy of each Promotion.
• Interacts with each Location Team and ensure steady flow of valid and valuable feedback on sales and inventory.
• Execute & Maintain Category & Merchandising Planogram as prescribed by respective Buyer.
• Responsible for Setting up and Implementation of Auto Replenishment Process at all locations in coordination with Location team and IS team.
• Formulate, Generate and Share Inventory related MIS reports with HO Functions on periodic basis. For example – Self-life Expiry Report, Stock Availability Report, Flagging all potential alert situation

About Client

Our Client is a Full-Funnel Programmatic Marketing platform of choice for leading digital marketers globally across CPG, Tech, B2B, Retail, Travel, BFSI, Gaming, Autos, Telco, Real Estate, Education and other industry verticals.

They empowers businesses to engage with their customers and audiences through all stages of the marketing funnel:
1. Brand awareness
2. Prospecting
3. Remarketing, and
4. Re-engagement, including reselling, up-selling and audience monetization.

 We transform Data into Actionable Insights and ROI for Marketers.
We are pioneers in the Programmatic Ad tech space, and are ranked in the Top 20 Digital Marketing Providers by CIO Review.

We are a mix of industry veterans from top B schools and a bright young team of marketers, data scientists and analysts. If you are looking for a great team to work with and make a career for yourself in AdTech, 

Job Description – FullStack Developer

We are looking for a fullstack developer to be part of our tech team. If you are coding ninja and are motivated by the joy of creating scalable products and platforms this the role for you

1. You should have 2+ years of quality experience in building scalable digital products/platforms as a fullstack developer
2. Experience in big data analytics and engineering would be plus
3. You should have good command over Data Structure, Algorithms.
4. Experience working with NoSQL & SQL Databases like Mysql, MongoDB, ElasticDB, Redis etc.
5. You should have experience with react.js on the front-end, and python/mysql/big query/google cloud on the backend layer.
6. It's ok if you don't have good answers, but to have smart questions that uncover risks and opportunities, you need the depth that comes with willingness and capability to be hands-on. Do you still code? Do you love to code? Do you love to roll up your sleeves and debug things?
7. You should enjoy going deep into that part of the 'full stack' that you are not an expert of?

Requirements

Qualifications and Experience: -

1.BE/MCA/MCS with 2-3 experience

2.Prito experience in working on product/platform development would be plus

3.Strong analytical, problem-solving and bias to action

 our core values are 1) Transparency, 2) Bias for Action, 3) Persistence with Adaptability, 4) Curiosity and 5) Humility. We believe that successful people have more failures than average people have attempts. And that success needs the creative mindset to deal with ambiguities when you start, the persistence and humility to iterate and course correct, and the courage to handle failure and rise up again..

Benefits

• Fixed Salary + ESOP
  
  
• Insurance for family 
  
  
• Company meals 
  
  
• Company events 

Required Candidate profile

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Bidding on different portal (Like, Upwork, Guru, Freelancers etc)
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

• Proven working experience as a business development manager
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office 
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills