11+ Telepresence Jobs in Chennai | Telepresence Job openings in Chennai

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

Skill Name: ETL Automation Testing

Location: Bangalore, Chennai and Pune

Experience: 5+ Years

Required:

Experience in ETL Automation Testing

Strong experience in Pyspark.

Role Overview:

We are looking for a skilled Data Scientist with expertise in data analytics, machine learning, and AI to join our team. The ideal candidate will have a strong command of data tools, programming, and knowledge of LLMs and Generative AI, contributing to the growth and automation of our business processes.

Key Responsibilities:

1. Data Analysis & Visualization:

• Develop and manage data pipelines, ensuring data accuracy and integrity.
• Design and implement insightful dashboards using Power BI to help stakeholders make data-driven decisions.
• Extract and analyze complex data sets using SQL to generate actionable insights

2 Machine Learning & AI Models:

• Build and deploy machine learning models to optimize key business functions like discount management, lead qualification, and process automation.
• Apply Natural Language Processing (NLP) techniques for text extraction, analysis, and classification from customer documents.
• Implement and fine-tune Generative AI models and large language models (LLMs) for various business applications, including prompt engineering for automation tasks.

3 Automation & Innovation:

• Use AI to streamline document verification, data extraction, and customer interaction processes.
• Innovate and automate manual processes, creating AI-driven solutions for internal teams and customer-facing systems.
• Stay abreast of the latest advancements in machine learning, NLP, and generative AI, applying them to real-world business challenges.

Qualifications:

• Bachelor's or Master’s degree in Computer Science, Data Science, Statistics, or related field.
• 4-7 years of experience as a Data Scientist, with proficiency in Python, SQL, Power BI, and Excel.
• Expertise in building machine learning models and utilizing NLP techniques for text processing and automation.
• Experience in working with large language models (LLMs) and generative AI to create efficient and scalable solutions.
• Strong problem-solving skills, with the ability to work independently and in teams.
• Excellent communication skills, with the ability to present complex data in a simple, actionable way to non-technical stakeholders.

If you’re excited about leveraging data and AI to solve real-world problems, we’d love to have you on our team!

Job Title - Senior Backend Engineer

About Tazapay 

Tazapay is a cross border payment service provider. They offer local collections via local payment methods, virtual accounts and cards in over 70 markets. The merchant does not need to create local entities anywhere and Tazapay offers the additional compliance framework to take care of local regulations and requirements. This results in decreased transaction costs, fx transparency and higher auth rates. 

They are licensed and backed by leading investors.   www.tazapay.com 

What’s exciting waiting for You? 

This is an amazing opportunity for you to join a fantastic crew before the rocket ship launch. It will be a story you will carry with you through your life and have the unique experience of building something ground up and have the satisfaction of seeing your product being used and paid for by thousands of customers. You will be a part of a growth story be it anywhere - Sales, Software Development, Marketing, HR, Accounting etc. 

We believe in a culture of openness, innovation & great memories together. 

Are you ready for the ride? 

Find what interesting things you could do with us. 

About the Backend Engineer role

Responsibilities (not exhaustive)

• Design, write and deliver highly scalable, reliable and fault tolerant systems with minimal guidance 
• Participate in code and design reviews to maintain our high development standards
• Partner with the product management team to define and execute the feature roadmap
• Translate business requirements into scalable and extensible design
• Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies
• Coordinate with cross functional teams (Mobile, DevOps, Data, UX, QA etc.) on planning and execution
• Continuously improve code quality, product execution, and customer delight
• Willingness to learn new languages and methodologies
• An enormous sense of ownership
• Engage in service capacity and demand planning, software performance analysis, tuning and optimization

The Ideal Candidate

Education

• Degree in Computer Science or equivalent with 5+ years of experience in commercial software development in large distributed systems

Experience

• Hands-on experience in designing, developing, testing and deploying applications on Golang, Ruby,Python, .Net Core or Java for large scale applications
• Deep knowledge of Linux as a production environment
• Strong knowledge of data structures, algorithms, distributed systems, and asynchronous architectures
• Expert in at least 1 of the following languages: Golang, Python, Ruby, Java, C, C++
• Proficient in OOP, including design patterns. 
• Ability to design and implement low latency RESTful services
• Hands-on coder who has built backend services that handle high volume traffic.
• Strong understanding of system performance and scaling
• Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of growth and stability
• Data modeling experience in both Relational and NoSQL databases
• Continuously refactor applications to ensure high-quality design
• Ability to plan, prioritize, estimate and execute releases with good degree of predictability
• Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks
• Passion for learning new things, solving challenging problems
• Ability to get stuff done!

Nice to have

• Familiarity with Golang ecosystem
• Familiarity with running web services at scale; understanding of systems internals and networking are a plus
• Be familiar with HTTP/HTTPS communication protocols.

Abilities and Traits

• Ability to work under pressure and meet deadlines
• Ability to provide exceptional attention to details of the product.
• Ability to focus for extended periods of repetitious activity.
• Ability to think ahead and anticipate problems, issues and solutions
• Work well as a team player and help the team members to resolve issues
• Be committed to quality and be structured in approach
• Excellent and demonstrable concept formulation, logical and analytical skills
• Excellent planning, organizational, and prioritization skills

Location - Chennai - India

Join our team and let's groove together to the rhythm of innovation and opportunity!

Your Buddy

Tazapay

Greetings !

This is Nivetha Shankar from People First Consultants.

We have great pleasure in sending this email from People First Consultants, a firm that specializes in Top Management placements for the last 25+ years.

Based out of Chennai we handle PAN INDIA assignments for clients in KPO, ITES, Banking, Research, Telecom, Pharmaceutical and IT clients.

Please get to know about us by visiting www.peoplefirst.co.in

We have a job opportunity for the role of "Senior HCM Program Manager" in one of the leading global IT professional firms.

Job Location: Chennai / Bangalore

Please find the below job description for the same,

• Should have deep functional knowledge especially in HCM core modules having done 4-6 implementations across industries.
• Has to understand best practices and can lead solutioning,
• Has good understanding of the tech involved.
• Speaks the HR lingo and can build confidence and trust among HR managers/CHRO
• Excellent communicator and leader
• 12-15 years of relevant experience with at least 6 in HCM implementation. Domain experience in HR function can be an advantage if in multinational organizations in any industry, or in evolved IT services companies.

Responsibilities: 

• Translate application storyboards and use cases into functional applications
• Design, build and maintain efficient, reusable, and reliable Node JS code
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to these problems, Help maintain code quality, organization, and automation.
• Triage and resolve complex + systemic issues reported on existing production systems
• Communicate effectively with  product owners, and development team members to facilitate understanding of deliverables, estimates, and prioritization
• Contribute to production deployments, including documentation of technical specifications and release notes
• Designs and develops quality software that conforms to department standards and code style
• Writing reusable, testable, and efficient code, create automated test cases following TDD/BDD best practices
• Maintain and enhance the existing NodeJS codebase.
• Organize an agile development process that facilitates collaboration, provides transparency, empowers the project team, surfaces and resolves impediments, delivers high-quality software, focuses on delivering business value, and continuously looks to improve.
• Take on a championship role in on-time, high-quality delivery of products through the entire application lifecycle.

What will you work on?

• Architecting clever technical solutions
• Hands-on development using NodeJS and other Javascript frameworks
• Recommend technical frameworks and tech stacks
• Define REST, or GraphQL APIs, document APIs and develop the API handlers
• Design and develop serverless and scalable systems
• Integrate with 3rd party systems
• Create architectural solution prototypes
• Lead the team, code reviews, and problem-solving

What Makes You A Great Fit?

• 5+ years of software experience with Node JS, and Javascript frameworks related to the web stack
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Experience with the use of serverless functions from AWS
• Experience with the architecture of technology systems having hands-on expertise in backend and cloud systems ( AWS, GCP)
• Expertise with NoSQL databases (Mongo, ElasticSearch, Redis) including design of schemas and development for these databases
• Knowledge of DevOps practices and CI/CD pipelines
• Experience in Microservice architecture and development including REST-based APIs.
• Highly collaborative with an affinity for solving complex problems through dialogue with team members.
• Curious, always seeking the whys and hows to gain a deeper and more complete understanding of the business and technology.
• Comfortable with ambiguity can begin to explore and solve complex problems when the problem and solution are not well-defined.
• Ability to multitask, switching between various projects/tasks of different natures and complexity with ease
• Knowledge of git-based workflows such as git-flow
• Experience with Python in addition to the core knowledge of Node JS is a plus
• Chatbot, Machine Learning, Data Science/Big Data experience will be a plus
• Excellent communication skills, verbal and written

Competencies & Behavior

• Excellent communication and interpersonal skills
• Implement design thinking for different strategies
• Team player and multitasker
• Attention to detail and the ability to work to tight deadlines
• Strong experience in cloud server infrastructure
• Ability to work on complex applications, perform product analysis, development tasks of complex web
• Jumping on a call with clients to understand the requirement and profile them the right solution, helping formulate an effective solution and turning it into a working application
• Conducting website performance and unit tests
• Heavy involvement in the requirements gathering, development and operational stages of new projects
• Troubleshoot and debug related application defects with existing and new applications
• Work collaboratively with the team members and train them as and when required.

• Strong experience with JEE 7 and Java 11, or at least Java 8 with some understanding of Java 11
• Very good with Eclipse / IntelliJ
• Good experience into Angular 8+
• Very strong with Oracle / mySQL specifically SQL queries, stored procedures, functions, triggers
• Having good experience with Maven, Git, Jenkins
• Good hands-on with Spring, Spring Boot
• Very strong with Agile methodologies and strong understanding about DevOps (at least CI / CD concepts and hands-on experience with developing and managing pipelines)
• Clean Code Principles

Greetings from zealous services!!

We have Immediate requirements for Fresher in BPO Semi Voice Process @ Chennai

Interview Scheduled:

• Walk-in: Monday to Friday (10 AM to 4 PM)

Job Description:

• Designation: Customer Support Executive
• Process: International US Non-Voice Process (Semi Voice)
• Shift Timings: Night Shift (7.30 Pm To 5.30 Am)
• Salary : 8500 + Incentives upto 3000 (based on your performance) + Food & Refreshment 
• Working Days: 5 Days working (Sat,Sun Fixed off)
• Qualification: Any Graduates (Arts & Science, Engineering) / Diploma / ITI / Distance / Drop out (2017 to 2021 passed out only). Up to 3 backlogs can apply.
• Age: Between 18 to 26 years
• Work Location: Nungambakkam, Chennai.
• Requirement: Immediate

Do mention "PRAVALIKA(HR)" on the right top of your resume as your reference.

Note: Interested candidates can "Walk-in" directly to our office premises with your updated resume and copy of aadhar card.

Documents Mandatory:

1. Carry Updated resume and aadhar xerox.
2. All your original educational documents for verification purposes.

Venue Details:

Zealous Services

No.17/7, 'B' Block Ground Floor NRCS Towers,

Kodambakkam High Road, Nungambakkam.

Chennai - 600034

Landmark: Near Hotel Palm Grove, Opp to Domino's.

### Refer to your Friends too!!! Spot Offer!!! Grab the opportunity Don't miss it !!! ####

Responsibilities:

• Working with the product team and designers to collaboratively build the products that pushes Rely to reach our next stage of growth.
• Tackle the challenges that occur from having your code running on different merchant websites.
• Ensure the technical feasibility of UI/UX designs.
• Optimise applications for maximum speed and scalability.
• Collaborate with other team members and stakeholders.
• Move fast.

Requirements:

• 3+ years of hands-on product experience in professional software development with front end web development and experience in building user interfaces
• At least one year experience with Angular.
• Experience writing good JavaScript code from scratch.
• Familiarity with web development cycles (e. g. package management, module bundling, unit, and integration testing, browser capabilities, etc. ).
• An eye for detail and empathy for the customer.
• Experience building for mobile platforms.
• Ability to write clean, semantic HTML and CSS, agonising along the way for pixel perfection.

• Experience working at a fast-growth startup.
• Experience upgrading angular.

Key Responsibilities:

• Participate in full project life cycle (including requirement analysis, system design, development, and support if required).
• Partner with Project Managers, Business Analysts, and other developers to plan project work by providing estimates, risk analysis, technical options.
• Support and work collaboratively with teams across areas of design, development, quality assurance, and operations.
• Help define the vision for a product, identify dead ends and routes with untapped potential.
• Attend meetings to discuss and demonstrate solutions at both a technical and business level.

Required Skills

• 5+ years of web application development experience using at least one of the following: Javascript, Web Components, Angular, Polymer, ReactJS, Redux, LitElement, Svelte, VueJS, or knockout.js. Web Components is used and preferred.
• Experience with SPA (Single Page Application) design and implementation
• Experience with HTML5/CSS3/JavaScript/ and AJAX
• Experience working with a variety of APIs and RESTful interfaces
• Experience with performance optimization
• Experience integrating security best practices into the SDLC
• Experience with Git
• 1+ years of Agile development experience
• Experience manipulating and working with data in a variety of forms: csv, xml, json, structured and unstructured
• Intellectual curiosity and drive; self-starters will thrive in this position
• Passion for Technology: excitement for new technology, bleeding edge applications, and a positive attitude towards solving real world challenges

Desirable Skills

• SQL experience. PostGreSQL a plus.
• Knowledge of AWS or other cloud environments is a plus.
• Knowledge JIRA, Bamboo, Confluence, or BitBucket a plus.
• Experience with CI/CD is a plus.
• Experience working with databases and web applications in analytics, reporting or Business Intelligence is a plus.