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SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

Who are we?

Securin is an AI-driven cybersecurity company focused on proactive, adversarial exposure and

vulnerability management. Our mission is to help organizations reduce cyber risk by identifying,

prioritising, and remediating the issues that matter most. Powered by a seasoned team of threat

researchers and status as a Certified Naming Authority (CNA), Securin combines artificial intelligence

/ machine learning, threat intelligence, and deep vulnerability research (including the Dark Web) to

deliver an adversarial approach to cyber defence. We help enterprises shift from reactive patching

to strategic, risk-based exposure and vulnerability management – driving smarter security decisions

and faster remediation.

What do we promise?

We are a highly effective tech-enabled cybersecurity solutions provider and promise continual

security posture improvement, enhanced attack surface visibility, and proactive prioritised

remediation for every one of our client businesses.

What do we provide?

● A chance to be on the leading edge of cybersecurity and AI

● Ability to have direct impact on company growth and revenue strategy

● An opportunity to mentor and be mentored by experts in multiple disciplines

What do we deliver?

Securin helps organizations to identify and remediate the most dangerous exposures, vulnerabilities,

and risks in their environment. We deliver predictive and definitive intelligence and facilitate

proactive remediation to help organizations stay a step ahead of attackers.

By utilising our cybersecurity solutions, our clients can have a proactive and holistic view of their

security posture and protect their assets from even the most advanced and dynamic attacks.

Securin has been recognized by national and international organizations for its role in accelerating

innovation in offensive and proactive security. Our combination of domain expertise, cutting-edge

technology, and advanced tech-enabled cybersecurity solutions has made Securin a leader in the

industry.

Key Responsibilities:

● Develop and maintain Python-based applications, ensuring high quality, performance, and

maintainability.

● Apply object-oriented programming (OOP) principles and best practices to design and

implement software solutions.

● Collaborate with cross-functional teams to understand project requirements and contribute

to technical discussions.

● Utilize NoSQL databases, particularly MongoDB, to store and retrieve data efficiently.

● Implement and adhere to test-driven development (TDD) methodologies, writing unit tests

and integration tests for robust and reliable code.

● Work closely with team members to review code, provide constructive feedback, and improve

overall code quality.

● Participate in agile development processes, including sprint planning, daily stand-ups, and

retrospectives.

● Communicate effectively with team members and stakeholders to discuss project updates,

challenges, and solutions.

● Demonstrate a proactive attitude towards learning new technologies and acquiring new skills

to enhance professional growth.

● Stay up to date with industry trends, emerging technologies, and best practices in Python

development.

● 5-7 years hands on experience who can lead architect for features/modules, Mentors others

and ensures code quality, Identifies improvements to patterns, architecture, processes and

handles tough problems independently preferred.

● Knowledge of version control systems (e.g., Git) and collaborative development workflows.

● Familiarity with Agile/Scrum methodologies.

Requirements:

● Can articulate and comprehend communications within and outside the team.

● Is participative and able to present information both verbally and in writing in a way that others can easily understand.

● Is able to communicate commitments, set expectations and meet those.

● Ensures that they have the appropriate context and background prior to presenting information.

● Solicits ideas and inputs from other team members.

● Actively pursues opportunities to develop skills.

● Regularly encourages and recognizes others.

● Consistently can be counted on to identify problems when they occur.

● Independently able to research alternatives or define what data is relevant and can collect

appropriate information to bring to the conversation.

● Is able to independently evaluate options and choose the best solution when making a recommendation.

● Seeks out customer requirements and works to meet customer expectations.

● Viewed as effective by the customer.

● Realizes that customer supplier relationships go both ways.

● Effectively leads and motivates a team, sets clear goals and expectations, delegates tasks, and

communicates effectively.

● Actively engages in mentoring relationships, providing guidance and support to mentees,

helping them develop their skills and achieve their goals.

● Identifies improvements to patterns, architecture, processes.

● Handles tough problems independently.

● Influences architecture decisions for product/tech depts.

● Comfortable using frameworks to develop applications, with the ability to configure and utilize

key features and functionalities.

● Able to design and implement database schemas, write complex SQL queries, and perform

basic database administration tasks.

● Able to identify and apply appropriate design patterns in code to solve specific problems,

following best practices.

● Can deploy and manage applications on cloud platforms, utilize cloud services like storage,

messaging, and compute, and understand cloud-native principles to new technologies.

● Strong problem-solving and analytical thinking abilities.

AI & ML (45 Days – Live Hands‑On)

Program Fee: ₹25,000

Duration: 45 Days

Mode: Hybrid (Online Sessions + Live Lab Access)

Eligibility: Freshers, Final‑Year Students, and Career Switchers

About the Internship

This intensive 45‑day internship program is designed for freshers who want to build strong, industry‑relevant skills in Cloud Infrastructure, Cybersecurity, and AI/ML model development. The program offers live production hands‑on training, allowing interns to work on real-world architectures, security workflows, and AI/ML deployments.

Participants will receive end‑to‑end exposure to modern cloud platforms, DevOps practices, security operations, and machine learning deployment, making them job‑ready for roles like:

• Cloud/Infra Engineer
• DevOps Engineer
• Security Analyst
• AI/ML Engineer
• Site Reliability Engineer (SRE)

Key Highlights

• 45 days of practical, mentor-led training
• Live production-style projects and deployments
• Hands‑on experience with:
• AWS / Azure Cloud
• Terraform, CI/CD, Docker, Kubernetes
• Security Hardening & IAM
• Python ML pipelines & model deployment
• Architect & deploy real systems using best practices
• Build portfolio-ready projects
• Receive an industry-recognized Internship Certificate

What You Will Learn

1️⃣ Cloud Infrastructure & DevOps

• Cloud fundamentals (AWS/Azure/GCP)
• Linux administration & scripting
• VPC, Subnets, Routing, NAT, Firewalls
• EC2 provisioning & autoscaling
• Load balancing & High Availability
• Terraform for Infrastructure as Code
• CI/CD pipelines using Jenkins / GitHub Actions
• Docker containerization & Kubernetes basics

2️⃣ Cybersecurity & Cloud Security

• IAM roles, policies, access control
• Server security & hardening
• SSL/TLS, encryption, key management
• Secure VPC & subnet design
• Threat detection & logging
• Secrets management
• Network segmentation & firewall best practices

3️⃣ AI & Machine Learning

• Python for ML
• Supervised and unsupervised algorithms
• Data preprocessing & model training
• Model evaluation & optimization
• Build ML inference APIs using FastAPI/Flask
• Containerize and deploy ML models to cloud
• Integrate monitoring for ML workflows

✅ Live Hands‑On Projects

Interns will work on real-world, production-grade projects such as:

• Deploy a secure 3‑tier web application on cloud
• Automate infra provisioning using Terraform
• Build CI/CD pipelines for automated deployments
• Harden servers & configure security groups, IAM
• Develop and deploy an ML model as a cloud API
• Create monitoring dashboards with Prometheus/Grafana
• End-to-end system deployment with logging and alerting

Each intern will complete a Capstone Project and present it during the final evaluation.

✅ Internship Deliverables

1. Internship Completion Certificate
2. 3+ Production‑level projects
3. GitHub portfolio with all code and deployments
4. Cloud & ML documentation
5. Resume enhancement and guidance
6. Career mentoring + interview preparation

✅ Who Should Apply

This internship is ideal for:

• Fresh graduates
• Final‑year engineering or IT students
• BSc, BCA, MCA, B.Tech learners
• Professionals switching careers to Cloud/DevOps/AI
• Anyone seeking hands‑on, real‑time industry experience

✅ Program Fee

₹25,000/- (includes training, labs, live‑project access, certificate, and mentorship)

✅ Certificate Provided

All participants will receive a verified Internship Certificate, including:

• Candidate Name
• Internship Duration & Dates
• Skills Covered
• Project Evaluation Score
• Authorized Signatory & Company Seal

Position Title: Sales Specialists

 Location: PAN India (*Tier 1, Tier 2, Tier 3)

 Salary Range: 4 LPA to 5.5 LPA (includes performance bonus of 1 lac)+ IncenƟves+ Perks+ TA+ DA

 EducaƟon: Bachelor's degree in any stream or Master's degree/MBA

Key Responsibilities:

1. As a Sales Specialist/ExecuƟve, the candidate will be required to be in the field daily, engaging with potential clients, and generaƟng new business opportunities through personal visits, emails, and calls

and other field activities.

2. Build and maintain strong relaƟonships with new customers.

3. Present tailored solutions for endpoint protecƟon & network.

4. Focus on achieving the Individual target for Retail & SME.

5. Provide exceptional customer service and support throughout the sales process.

Net Developer with 4-7 years of experience with experience with :

• Full development lifecycle with ASP.NET, C#.NET, VB.NET, MS SQL,
• Proficiency with Oracle SQL, PL/SQL and Stored Procedure
• API Development

Key Responsibilities:

1. Design and Development: Lead the design and development of web

applications using Python and Flask, ensuring code quality, scalability, and

performance.

2. Architecture: Collaborate with the architecture team to design and implement

robust, maintainable, and scalable software solutions.

3. API Development: Develop RESTful APIs using Flask to support front-end

applications and external integrations.

4. Database Management: Design and optimize database schemas, write efficient

SQL queries, and work with databases like PostgreSQL, MySQL, or NoSQL

solutions.

5. Testing and Debugging: Write unit tests and perform code reviews to maintain

code quality. Debug and resolve complex issues as they arise.

6. Security: Implement security best practices, including data encryption,

authentication, and authorization mechanisms.

7. Performance Optimization: Identify and address performance bottlenecks in

the application, making improvements for speed and efficiency.

8. Documentation: Maintain clear and comprehensive documentation for code,

APIs, and development processes.

9. Collaboration: Collaborate with cross-functional teams, including front-end

developers, product managers, and QA engineers, to deliver high-quality

software.

10. Mentorship: Provide guidance and mentorship to junior developers, sharing your

knowledge and best practices.

Qualifications:

Bachelor's or Master's degree in Computer Science, Engineering, or a related

field.

Proven experience (4-5 years) as a Python developer, with a strong emphasis on

Flask.

Solid understanding of web development principles, RESTful APIs, and best

practices.

Proficiency in database design and SQL, as well as experience with database

systems like PostgreSQL or MySQL.

Familiarity with front-end technologies (HTML, CSS, JavaScript) and related

frameworks is a plus.

Strong problem-solving skills and the ability to work in a fast-paced, collaborative

environment.

Excellent communication skills and the ability to work effectively in a team.

Knowledge of containerization and deployment tools (e.g., Docker, Kubernetes)

is a plus.

Join Our Team

● We are seeking a highly skilled and experienced Senior Python Developer to join our dynamic team.

● The ideal candidate will be an expert in developing applications and chatbots utilizing OpenAI and LangChain technologies.

● This role requires proficiency in working with vector stores, interfacing with databases (especially PostgreSQL), and integrating website content and documents (including PDFs) seamlessly into websites.

● The successful candidate will play a pivotal role in driving our AI initiatives, enhancing our digital interfaces, and ensuring a seamless user experience. Key Responsibilities:

● Design and develop advanced applications and chatbots using OpenAI, LangChain, and related technologies.

● Implement and maintain vector stores to optimize AI model performance and data retrieval.

● Interface with PostgreSQL databases, ensuring efficient data storage, retrieval, and management.Integrate dynamic website content and documents (e.g., PDFs) into web applications, enhancing functionality and user experience.Collaborate with cross-functional teams (UI/UX designers, web developers, project managers) to deliver high-quality software solutions.

● Lead the technical design, development, and deployment of AI-powered features, ensuring scalability and reliability.

● Stay abreast of emerging technologies and industry trends to incorporate best practices and innovations into our projects.

● Provide technical mentorship to junior developers and contribute to the team's knowledge-sharing efforts.

Qualifications:

● Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

● At least 10+ years of professional experience in Python development, with a strong portfolio of projects demonstrating expertise in AI and chatbot development.

● Proficiency in OpenAI and LangChain technologies is essential.

● Experience with vector stores (e.g., Pinecone, Weaviate) and their integration into AI applications.

● Solid understanding of database management, particularly PostgreSQL, including schema design, query optimization, and connection pooling.

● Demonstrated ability to integrate website content and documents (PDFs) into web applications.

● Familiarity with web development frameworks (e.g., Django, Flask) and front-end technologies (JavaScript, HTML5, CSS) is a plus.Excellent problem-solving skills, with a creative and analytical approach to overcoming challenges.

● Strong communication and collaboration abilities, with a track record of working effectively in team environments. 

Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

• Interacting via various channels, such as live chat, emails, social media and direct calls
• Modifying sales pitches in response to customer demand
• Acquiring and retaining contact information databases
• Put forward suggestions in accordance with the requirements of the consumer
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action

• Java
• Springboot
• REST API
• Microservices