11+ Telepresence Jobs in Chennai | Telepresence Job openings in Chennai

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

QA Automation

Key Requirements:

● Hands-on experience with automated testing tools like Selenium

● Previous experience working as a QA Automation Engineer.

● Strong knowledge of software QA methodologies, tools and processes

● Experience in writing clear, concise and comprehensive test plans and test cases

● Advanced programming skills including automation systems and databases.

● Familiarity with programming script languages including Java.

● Experience with performance and/or security testing is a plus

● Detailed knowledge of application functions, bug fixing, and testing protocols.

● Good written and verbal communication skills.

Key Responsibilities

● Review requirements, specifications and technical design documents to provide timely

and meaningful feedback

● Identifying software application weaknesses and target areas.

● Create detailed, comprehensive and well-structured test plans and test cases

● Estimate, prioritize, plan and coordinate testing activities

● Identify, record, document thoroughly and track bugs

● Develop and apply testing processes for new and existing products to meet client

needs

● Liaise with internal teams (e.g. developers and product managers) to identify system

requirements

● Monitor debugging process results

● Stay up-to-date with new testing tools and test strategies

• KSQL
• Data Engineering spectrum (Java/Spark)
• Spark Scala / Kafka Streaming
• Confluent Kafka components
• Basic understanding of Hadoop

• 3-5  years of experience in development of Java based Web software solutions
•  
• Expertise in Full Stack Java development using Java frameworks and libraries such as Spring, Spring Boot, Hibernate and Maven with Oracle database
• Have knowledge and experience with at least one of the following frontend technologies: ReactJS or Angular 2+
• Knowledge of JavaScript, HTML5, CSS3
• Have good written and verbal English language communication skills with an ability to work effectively in an international environment 

Purpose of the Job:

Will be the face of the organization in terms of attracting talent, the incumbent will be handling entire recruitment life cycle – sourcing, screening, interviewing, selecting, salary negotiation an on boarding. The goal is to understand the ongoing hiring mandates and strategically hire to ensure the business continuity. Flexible and versatile to diversified hiring.

Key Deliverables:

• Would be responsible to lead entire TnA cycle
• To identify prospective candidates using a variety of channels.
• Assessing candidate and their suitability in terms of the experience, technical knowledge and the organizations culture.
• Research and develop a sustainable strategy pertaining to diversity hiring.
• Research into competitors and market place
• Define job description and document specifications for business and corporate positions.
• Adhere to the company’s recruitment metrics, such as time-to-hire and cost-per-hire.
• Identify areas where there can be improvement and pitch in strategies that will help in making the recruitment process much more efficient.
• Follow-up references and check credits.
• Manage Recruitment Partners and maintain a healthy source mix.
• Will be responsible in monitoring hiring for centers PAN India

Skills / Competency required:

• 7+ years of experience in talent acquisition with excellent understanding of recruitment processes
• Excellent communication skills written and verbal in English, Tamil and Hindi
• Well versed with latest sourcing tools and good knowledge of candidate selection methods
• Critical thinker and problem-solving skills.  
• Good interpersonal, presentation and communication skills
• Team player
• Good time-management skills
• Strong planning and execution skills
• Negotiation skills
• Strong in Head Hunting and Industry mapping.

Job Description:

MySQL - DBA L3 Support

# 7 -10  years of experience in MySQL, handled multiple versions & flavors of MySQL servers both for standalone & enterprise version, Data center and VM/Cloud setup.

# Strong database Configuration and troubleshooting / problem solving skills.

# Strong knowledge of database backup and recovery concepts and practices.

# Enabling disabling scheduled Jobs on MySQL Server

# Work with Dev and DevOps engineers to ensure that all needed data is gathered and provided to them for any performance issues

# Experience in managing both on-prem DB as well as VM / cloud based DBs

# Maintenance of backups (perform backups, monitor backup, report obsolete backups)

# Maintenance of user access (creating user accounts, dropping user accounts, granting privileges)

# Maintenance of log and trace files (remove, initialize, archive them)

# Knowledge on SQL scripts

# Managing Database administration includes Daily health checks, Database tuning, Query optimization & Backup & Replication

# Experience in alert configurations using existing alerting tools or scripts

We are looking to hire a Full-time, Remote (India) Frontend engineer to help create a SAAS product from the ground up in a niche industry.
This will be the v2.0 of an existing legacy platform with paying customers. This position is within the first few hires in the founding team of the revamped company.
We are on a mission to build a truly world-class product and deliver at high speeds with high quality.

Read on and apply for the job if you are a doer, likes no BS, think you're competent enough to get things done, want some quiet time every day, want to make a difference, values work-life balance, and enjoy life outside work.

Experience - At least 5 years building scalable SAAS applications in the cloud. It would be great to showcase anything progressive. Education from premier institutions, git contributions, tech blogs, volunteering, pet projects, etc.

Responsibilities -
- Architect, write, deploy and own the (SAAS) product from a technical frontend standpoint working closely with backend engineers and designers
- Create and deliver the product end-to-end all the way to the user
- Write highly performant code and continuously measure performance and make the application better based on benchmarks
- Debug production issues and keep the application quality high always
- Assist with hiring more people when the team grows
- Pick up any appropriate work as in any early-stage company

General Skills Needed -

- Create state-of-the-art user experiences including complex dashboards, pdf reports, complex graphs delivering the end-to-end implementation all the way to the user
- Should be able to build and deploy multi-tenant SAAS applications end to end
- Need to have a technology-agnostic mindset. Should be able to easily pick up any new technology based on the use case
- Should be an expert software craftsman/craftswoman. Must own the code and be proud of what you build
- Write well thought out, well-tested code with extensive unit tests and integration tests so that the addition of future features is easy.
- Must know cloud deployment concepts and be comfortable working on CI/CD pipelines, cost-effective cloud deployment strategies. AWS experience highly preferred
- Must be able to design and architect simple, market-tested yet highly scalable solutions
- Must be able to quickly iterate and produce working software at a high speed. Must not be shy to scrap and rebuild when there is a need
- Must be appreciative of documentation and write well-documented code and technical documentation alongside

Technical Skills Needed -
- Expert level knowledge in JavaScript, HTML, CSS, and modern web development standards and frameworks (React preferred/Angular/Vue/etc)
- Expert level knowledge in the appropriate frameworks

1. React (preferred), Angular, Vue, or other modern frontend frameworks
2. Integrating with Rest APIs
3. PostgreSQL, MySQL, any NoSQL or other database technology

- Expertise in data presentation and reporting - creating beautiful reports and graphs in the UI based on the data collected by the backend
- Must have a great level understanding of various frameworks on authentication and authorization, billing and metrics
- Must have some knowledge in creating cost-efficient and scalable cloud deployments (AWS preferred) and be ready to learn
- Expert level knowledge in industry-standard design patterns and tools

• Participate in requirement analysis
• Write clean, scalable code using .NET
• Test and Deploy applications and systems

• Must have good command on c#
• Should have knowledge on the official ASP.NET, ANGULAR JS and MVC