11+ Telepresence Jobs in Chennai | Telepresence Job openings in Chennai

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

Job Summary:

We are looking for a highly skilled and hands-on QA Lead with deep expertise in WebdriverIO, Automation Testing, and Manual Testing using JavaScript and TypeScript. The ideal candidate will lead QA efforts across projects, mentor team members, and ensure product quality across all stages of development.

Key Responsibilities:

> Lead the QA team in planning, designing, and executing test strategies (both automation and manual).

> Build and maintain test automation frameworks using WebdriverIO, JavaScript, and TypeScript. > Ensure thorough testing of web applications across different browsers and devices.

> Identify test requirements and track quality assurance metrics (e.g., defect densities and open defect counts).

> Collaborate with cross-functional teams (Developers, Product Owners, DevOps) to define quality standards.

> Drive continuous improvement in testing strategies and processes. > Review and analyze system specifications and identify areas of risk.

> Prepare detailed test reports and dashboards for leadership visibility.

Required Skills & Experience:

> 8+ years of QA experience with a minimum of 2+ years in a QA Lead role.

> Strong hands-on experience with WebdriverIO for automation testing.

> Proficiency in JavaScript and TypeScript.

> Solid understanding of both Manual and Automation testing practices.

> Experience in CI/CD integration for test automation pipelines.

> Familiarity with API testing tools like Postman or REST Assured is a plus.

> Strong knowledge of Agile/Scrum methodologies.

> Excellent communication, leadership, and mentoring skills.

About The Job:

Job Title: Inside Sales Executive

Location: Teynampet, Chennai

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd.[Greatify.ai]

Eligibility: 0 - 1 Years of Experience

Website: www.greatify.ai

Company Description:

At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.

Job Description:

We’re looking for an Inside Sales Executive to drive growth through inbound and outbound calls, engage potential customers, understand their needs, and effectively present GREATIFY solutions. The role involves building strong client relationships, maintaining consistent follow-ups, and closing deals while ensuring a seamless customer experience. Strong communication, persuasion skills, and a target-driven mindset are essential. 

Key Responsibilities:

• Conduct targeted market research within the education sector to identify potential customers.
• Engage prospects via calls, email, and online platforms to introduce GREATIFY’s EdTech solutions
• Understand customer needs and confidently present product features and benefits
• Follow up consistently and convert leads into customers
• Collaborate with the marketing team on campaigns and lead generation initiatives
• Maintain accurate records of customer interactions in the CRM
• Meet or exceed demo targets, contributing to the company's revenue goals.

Key Skills:

• Strong communication and active listening skills
• Confidence in speaking with customers and building rapport
• Self-motivated with a proactive, target-driven mindset
• Ability to handle objections and close deals
• Willingness to learn and grow in a fast-paced environment
• Languages preferred: English, Hindi, Kannada, Telugu, Tamil, or Malayalam
• Basic computer/CRM knowledge is a plus

Join us at Greatify.ai and make a lasting impact on the Edtech Industry.

We are looking for a Product Manager to lead the Zolvit 360 product. Zolvit 360 is a platform which leverages cutting-edge AI to help 10,000 Indian SMEs stay on top of compliances. Be it legal, accounting, tax or secretarial. As the Zolvit 360 PM, you will ensure Zolvit 360 is accurate, easy to use, and consistently engaging to drive monthly active users (MAU).

Key Responsibilities

1. Use Your Domain Expertise:

●    Apply your knowledge of Indian compliances to shape Zolvit 360’s features and workflows.

●    Spot opportunities for AI automation to make compliance filing simpler and faster.

●    Stay updated on regulatory changes and ensure Zolvit 360 evolves to meet the latest requirements.

2. Build a Great Product:

●    Own the product roadmap, ensuring every update adds value and solves real user problems.

●    Work with engineering, design, and other teams to deliver high-quality features, on time.

●    Listen to users through feedback and research to improve the product.

●    Track product performance using analytics tools to measure success and make adjustments as needed.

3. Deliver Business Value:

●    Create opportunities for cross-sell, so that users discover and purchase other compliance services

●    Collaborate with sales and compliance delivery teams to drive adoption.

What We’re Looking For

Preferred Qualifications:

●    Chartered Accountant (CA) with 2–3 years of product management experience

●    Alternatively, 2–3 years of product management experience in compliance-tech, with a strong understanding of the regulatory landscape.

Why Join Us?

●    Make a Difference: Leverage your expertise to build a product that blends compliance & AI to simplify life for Indian SMEs

●    Shape the Future: Lead one of Zolvit's flagship products, in a fast-growing market.

●    Grow with Us: Collaborate with a talented team while building cutting-edge AI & PM skills.

• Implement best practices for the engineering team across code hygiene, overall architecture design, testing, and deployment activities
• Drive technical decisions for building data pipelines, data lakes, and analyst access.
• Act as a leader within the engineering team, providing support and mentorship for teammates across functions
• Bachelor’s Degree in Computer Science or equivalent job experience
• Experienced developer in large data environments
• Experience using Git productively in a team environment
• Experience with Docker
• Experience with Amazon Web Services
• Ability to sit with business or technical SMEs to listen, learn and propose technical solutions to business problems

·       Experience using and adapting to new technologies

·       Take and understand business requirements and goals

·       Work collaboratively with project managers and stakeholders to make sure that all aspects of the project are delivered as planned

·       Strong SQL skills with MySQL or PostgreSQL

• Experience with non-relational databases and their role in web architectures desired

 Knowledge and Experience:

• Good experience with Elixir and functional programming a plus

• Several years of python experience
• Excellent analytical and problem-solving skills
• Excellent organizational skills

Proven verbal and written cross-department and customer communication skills

Role : Lead Dot net Developer

Experience : 9 to 11 Years

Job Location : Chennai

About OJ Commerce:

OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by a sophisticated, data-driven system to run the operations with virtually no human intervention. We strive to be the best-in-class ecommerce company delivering exceptional value to customers by leveraging technology, innovation and brand-partnerships to provide a seamless & enjoyable shopping of high-quality products at the best prices to our customers.

Responsibilities:

• Self-Motivated and committed individual with ability to take initiatives and manage change and work towards agreed targets/goals and with creative approach to work

• Collaborative with team using Agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

• Provides the Development Lead with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies

• Provides problem resolution support, specific to application issues, identifies and resolves problems in application software, determines symptoms and ensures accurate problem definition

• Develop documentation throughout the software development life cycle (SDLC)

Skills

• 9+ years of experience as Lead hands-on developer with deep experience in building enterprise grade software in Microsoft ASP.NET Core, ASP.NET MVC, Web API, SOA, Micro-Services and RESTful Services with knowledge of SQL Server database.

• Strong experience in developing web applications in C#, .NET, LINQ, Net Framework 4.0, MVC 3/4/5, JQuery, Server side development experience with ASP.NET Web API

• Experience in Containers like Docker, Kubernetes and Cloud platforms like Google Cloud, AWS.

• Hands-on experience in building SOA or Micro-services preferably on .NET Core.

• Strong expertise in an object oriented principles and software design patterns.

• Proven Architectural skills with high standards in Code quality

• Knowledge of AngularJS or Typescript would be added advantage.

• Experience in DevOps, Agile practise, CI/CD tools, TFS and Cloud infrastructure.

What we Offer

• Competitive salary

• Medical Benefits/Accident Cover

• Flexi Office Working Hours

• Fast paced start up

• Manage the sales team to sell advertisement space and time.
• Maintain a good relationship with clients to ensure continuous business growth.
• Coordinate with Sales Head to set pricing for advertisements.
• Ensure on-time delivery and quality of advertisements.
• Ensure timely advertising billing and payment for customers
• Develop sales strategies to achieve short and long term sales revenue objectives.
• Review the sales processes and suggest improvements.
• Communicate regularly with customers and management to discuss advertising project progress, status, and issues if any.
• Develop innovative and creative ideas for increasing sales.
• Develop an overall budget and manage expenses within the budget.
• Prioritize customers based on revenue potential.
• Determine new sales opportunities by studying the latest market trends.
• Plan the advertising account activities such as identifying customers, managing resources, and setting deadlines.
• Determine the sales forecast and present the figures to the management and customers.
• Prepare sales presentations and proposals for customers.

Job Description:

Design skills

Strong working knowledge on various design patterns such as MVC, MVVM, DDD and any custom/hybrid framework as designed by the Architects.
Strong uderstanding in building Single Page Application

Process skills

Built application leveraging Agile DevOps principles and Azure DevOps toolset as part of SCRUM team


Technical skills

• Strong coding and work experience in Front End coding using Angular 8, BackBone, Bootstrap.
• Should have experience on 3rd party tools like PDF.Js (Generate PDF), SheetJS (Export Excel sheet), HighCharts or CharJS (Generate Charts and Graph).
• Should have good understanding of web servers such as IIS and Front-end runtimes using Node.js/NPM.
• Strong debugging skills using browser based Front end application written in Angular 8
• Strong knowledge and understanding of data sharing medium using JSON, XML.
• Should have used IDE such as Visual Studio and Visual Studio Code for Front-end development.
• Create Unit test cases using Jasmine and have all critical flows covered.
• Understanding of MS Build and MS Test as part of Azure DevOps pipelines
• Ability to triage defects in QA, UAT and Production and provide fix with quick turn around time.

• 5+ years of building SPA web solutions using Angular 8 , BackBone, Bootstrap
• 5+ years building HTML5 complaint pages
• 3+ years of experience using TypeScript
• 3+ years of writing automated testing using Jamine or others
• 3+ years of using TFS for Build and automated testing
• 1+ years of experience using Security Assessment Tool like Fortify 360 or IBM APP Scan
• 1+ years of experience using code quality assessment tool like SonarQube
• 1+ years of experience using API Management tool like Swagger
• 1+ years of experience on APM tools like DynaTrace
• 1+ years leveraging Azure DevOps

• Understanding of cloud based deployment using containers is plus
• Understanding of JS frameworks like Vue or React is plus