11+ Telepresence Jobs in Chennai | Telepresence Job openings in Chennai

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

Senior Product Designer

Location: Chennai, India

Reports to: Product Design Manager

About AssetPlus

AssetPlus is redefining the future of wealth management. We're a fast-scaling SaaS fintech platform powering mutual fund distributors MFDs and fin ncial advisors with cutting edge tools to transform how investments are managed. Our mission is to build India's best assisted wealth management platform, empowering advisors to help millions of households achieve their financial goals.

The Role

This is a high-ownership position for a designer who can operate independently

while staying closely aligned with product. You'll design across web and mobile

for the full spectrum of our users: the MFDs who run their businesses on our

platform, the end investors they serve, and internal operations teams.

We're not a greenfield product. AssetPlus has real scale, real users, and real

complexity, including legacy screens that need thoughtful redesign. You'll inherit a

partial design system and be expected to evolve it. You'll conduct your own user

research. You'll work with significant autonomy, with a sync reviews rather than

constant check-ins. 

If you need detailed specs handed to you or find messy problems frustrating

rather than interesting, this isn't the right fit. If you have high agency, care deeply

about craft, and can ship without sacrificing quality, keep reading.

Core Responsibilities

End-to-End Product Design

• Own design from research through implementation for your product areas:
• discovery, ideation, prototyping, specs, and QA.Senior Product Designer1
• Design for complexity: transaction flows, data-heavy dashboards, multi-step
• workflows, and tools MFDs use daily to manage crores in AUM.
• Work across platforms - web and mobile; with an eye for platform-appropriate
• patterns.

Design System Stewardship

• Contribute to and expand our existing design system, improving consistency
• and velocity across the product.
• Identify patterns worth systematizing; build components that scale.

Research & User Understanding

• Conduct your own user research when needed. We don't have a dedicated
• research team.
• Develop a working understanding of the MFD ecosystem, regulatory context,
• and how our users think about their work.

Collaboration & Craft

• Partner closely with your PM to shape what gets built, not just how it looks.
• Prototype interactions to communicate intent clearly. Static mocks aren't
• enough.
• Maintain high craft standards while shipping at the pace the business requires.

What Makes You a Fit

Proven Product Design Experience

Around 4 - 6 years designing digital products, though we care more about the work

than the number. You've shipped real products, navigated constraints, and learned

from what didn't work.

High Agency & Ownership

You figure things out. You ask the right questions, move work forward without

waiting for detailed specs, and take responsibility for outcomes. Not just outputs.

Comfort with Complexity

B2B products, dense information, multiple user types. You don't need fintech experience specifically, but you shouldn't be intimidated by domain lea ning curves or regulatory nuance.

Craft + Speed

You care about the details but know when to ship. Neither pixel-perfect-but-slow nor fast-but-sloppy works here. You find the balance.

Tool Fluency

Strong Figma skills and the ability to prototype interactions using Code, Origami Studio etc (choice is yours). You communicate design intent through m tion when it matters.

Receptiveness to Feedback

You'll get direct notes on your work. We expect you to engage with feedback constructively, not defensively.

Role Description 

This is a full-time, on-site role in Chennai for a Senior Content Writer. We are a Software Company & you will be managing All Contents for Digital Marketing for Sciflare, not for our Clients, as a Senior Content Writer you will be responsible for Content for Social Media Marketing, Branding, Web Copies, Blogs, SEO, SEM, Lead Generation, Email Campaigns, and Demand Generation. Expected to possess a passion for writing in Tech, AI, Mobility, Blockchain, User Centric, SaaS and ability to generate exciting and compelling stories. 

Skill Set 

Research, Competitor Analysis, Tech Trends, Content Strategy, Content Structure & Styles, Expertise in Written English, Ability to come up with Compelling & Engaging Stories. 

Responsibilities 

• Conducting in-depth research on industry-related topics and writing original plagiarism-free content 
• Writing creative captions for promos as well as social media. 
• Analysing content marketing metrics and making changes as needed 
• Collaborating with other departments to create innovative content ideas and assist the marketing team in developing content for advertising campaigns 
• Recommending new content to address gaps in the company's current content 
• Measure and improve content programs 
• Review and implement process changes to drive operational excellence 
• Work with design and web development teams to launch collateral 
• Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results. 
• Manage tight turnaround times and contribute to campaign ideas. 
• Keep up with the current trends and happenings to use that as an opportunity to create campaigns. 
• Creative writing skills, as well as the ability to communicate and collaborate effectively 
• Familiarity with digital marketing strategies 
• Excellent written and verbal communication skills 
• Ability to work independently and meet deadlines 
• Experience in the IT/Software industry is a plus 
• Bachelor's degree in English, Journalism, Communications, or related field 

Life@Sciflare 

• An exciting & lively workplace gives you the chance to work in an environment where you may unleash your creativity and inventiveness to the best extent possible. 
• Work in a collaborative setting where your cooperative team contributes new perspectives to your objectives and forges strong bonds. 
• Growth mindset: You are nurtured through each stage of your professional advancement by learning and unlearning new things. 

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for an experienced Technical Lead – Frontend Engineer to join our growing engineering team to help build and maintain HappyFox’s product offerings. 

What you can expect as a Technical Lead at HappyFox:

• You will consistently ship features and improvements and lead a team of engineers working on our product roadmap.
• You will oversee software architecture, Git workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality.
• You will actively work towards identifying, minimizing, and managing technical debt in the codebase.
• You will improve the development experience and the quality of the codebase. 
• You will define our internal standards for coding style, maintainability, and best practices for a large-scale web application. 
• You will uphold the best practices and coding standards for the team through code review and technical feedback.
• You will take responsibility for key technical architecture and design decisions.
• You will take ownership of the stability and performance of the services that you work on.
• You will contribute to the strategic vision and long-term roadmap in your area of expertise.

You should apply if:

• You have 2+ years of experience in a technical lead role designing and building single-page web applications.
• You have 8+ years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
• You have deep knowledge of HTML, CSS, and JavaScript
• You have experience building single-page apps and a good understanding of the best practices and coding patterns.
• You have a passion to dig into technically complex problems to troubleshoot and figure out a solution.
• You have a desire to continuously improve and ship the best quality product.
• You have a pragmatic approach to making sure technical decisions align with actual business needs.
• You have a good understanding of the trade-offs when building for product value, reliability, or performance.
• You have excellent communication skills with the ability to discuss and explain your point of view clearly and effectively.

Skills – Jboss, DevOps, ServiceNow, Windows Server.

JD - Application Maintenance -- Must have -- Installation and configuration of Custom/Standard Software e.g., FileZilla, JDK, OpenJDK Installation and configuration of JBOSS/Tomcat Server, Configuration of HTTPS certificate in JBOSS/Tomcat, Windows Event Viewer/IIS Log/ Windows Security /Active Directory, how to set Environment variable, Registry value, etc. Nice to Have --- Basics of Monitoring Knowledge of PowerShell, MS Azure Devops, Deploy and Configure application, how to check Last installed version of any software/patch, ServiceNow , ITIL , Incident Management , Change Management

We are looking for a dynamic Social Media Designer to be responsible for designing and posting original content on online platforms. The responsibilities of a Social Media Designer include posting content on social media, designing graphic material, and attracting consumers via social media.

To be successful as a Social Media Designer, you should be highly motivated, creative, and possess solid knowledge of marketing competencies. Ultimately, a top-notch Social Media Designer should be computer literate, highly organized, and able to work with little direction.

• Producing content to be posted online.
• Increasing traffic and appealing to target audiences.
• Creating posts, pages, and applications to attract customers.
• Using programming skills to build pages and applications.
• Measuring key performance indicators.

• Degree in Graphic Design or Computer Sciences.
• Good communication skills.
• Creativity and Graphic Design skills.
• Proficiency in Marketing disciplines.
• Must be self-motivated.
• Be able to produce original ideas.

We are looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media.

The Graphic Designer role includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, books, magazines, product packaging, exhibitions and more.

Your graphics should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you.

The goal is to inspire and attract the target audience.

• Study design briefs and determine requirements
• Schedule projects and define budget constraints
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Work with copywriters and creative director to produce final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus