11+ Telepresence Jobs in Chennai | Telepresence Job openings in Chennai

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

Job Description

To be successful in this role, you should meet the following requirements:

Knowledge of Java Script, Java server pages and Angular JS is required. Knowledge of Dojo is advantageous. 

Knowledge of Core Java, Spring Core, Spring MVC , Spring Batch and Hibernate/JPA is required.

Knowledge of Databases such as Oracle and PL/SQL is advantageous.

Previous experience of working on Agile projects is required.

Excellent English Communication and presentation skills

Knowledge of JIRA, DEVOPS, control M scheduling and GSD is desirable.

Proven ability to clearly articulate implications of technical analysis to colleagues and stakeholders

Exhibit highest standards of ownership & accountability.

In this role, you will:

As a Full Stack Engineer, you will be part of the Compliance IT Data and MI Team.

Part of the wider Compliance Group Function, the Data and MI Team provides a foundational set of data capabilities which maximise synergy, minimise spend and ensures, ultimately, that the data serving various Compliance-related business processes is of the highest quality and standard.

As a Full Stack Engineer within Data & MI team, you will be responsible for accepting the work requests that are prioritised and developing the code enhancements to match the requirements as described in the chance request.

In addition, you will be responsible for the deployment of changes to the relevant Data & MI system code stack.

As an engineer you will be expected to be able to work and manage multiple change requests in parallel and be able to handle stakeholder queries by applying the appropriate analysis on the code. 

all - Pls start above skill

Position: Manager/Head- Data Scientist/Machine Learning Engineer

• Algorithm Development: Develop cutting-edge algorithms and predictive models to enhance customer experience, optimize inventory management, and drive sales growth
• AI/ML Model Building: Utilize expertise in data science and machine learning to create scalable AI models specifically tailored for both online platforms and brick-and-mortar stores, aiming to improve operational efficiency and customer engagement.
• Ecommerce Optimization: Collaborate with cross-functional teams to implement data-driven solutions for personalized recommendations, demand forecasting, and dynamic pricing strategies to drive online sales and enhance customer satisfaction.
• Deep Learning & Image Recognition: Leverage advanced techniques in deep learning and image recognition to develop innovative solutions for product categorization, visual search, and inventory tracking, optimizing product discovery and inventory management.
• Python Development: Proficiency in Python programming is essential for designing, implementing, and maintaining robust and scalable machine learning pipelines and models, ensuring efficient deployment and integration into existing systems.

Qualifications and Experience:

• Bachelor’s/Master’s degree in Computer Science, Data Science, Statistics, or related fields.
• 3 to 4 years of hands-on experience in data science, machine learning, and deep learning, preferably within the ecommerce or retail sector.
• Proven track record of successful implementation of AI/ML models with tangible business impact.
• Strong proficiency in Python, along with familiarity with relevant libraries and frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
• Experience working with image data, including feature extraction, object detection, and classification.
• Excellent problem-solving skills, ability to work independently, and communicate complex technical concepts effectively to diverse stakeholders.

Company Description

Mobile Programming LLC was started with the mission to provide “Economic as well as Efficient” software solutions. We firmly believe in the credibility and scalability of Digital Transformation. Our services are focused on Mobility Solutions, Custom App Development, Cloud Solutions, IoT, AR/VR, Metaverse, Blockchain, Artificial Intelligence & Machine Learning, Chatbot, Predictive Analytics & Big Data Solutions, and several other trending as well as emerging technologies. At its core, Mobile Programming LLC is all about developing solutions that help clients accelerate their business processes, achieve optimum productivity, and mitigate risks.

Role Description

This is a full-time on-site role for a Full Stack Developer located in Bengaluru. As a Java Developer, you will be responsible for building and maintaining web applications, ensuring the responsiveness of applications, and working alongside cross-functional teams to develop and implement user-friendly features. You will collaborate with the development team, contribute to the overall architecture of the application, and ensure high-quality code and documentation.

Qualifications

• Proven work experience as Java Developer
• Experience in 4 yrs expin back-end development

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Must have Skills: Node JS, Microservices architecture (MSA) (Capable),Javascript/Typescript, AWS S3/ LAMBDA/ EC2/DYNAMODB
• Cloud developer with a minimum of 6 years of experience Technical skills in most of the following areas
• Expert in developing REST Services and APIS using JavaScript, TypeScript NodeJS is a must 
• Implementing Serverless Software development using Amazon Lambda written in NodeJS is desirable.
• Services including AWS IoT, S3, RDS, IAM, Cognito, SNS, VPC, EBS, AWS Route 53, and Cloud Watch is a must
• Proficient in database concepts including schema design, querying, performance tuning, and debugging (Both SQL and No-SQL databases)
• Strong experience in designing and developing enterprise cloud-based IoT solutions using AWS
• Develop Web, APIs, IoT & Cloud based solutions is a must
• Ability to write automated unit test cases using mocking frameworks (Jasmine, Mocha, chai, Jest, etc.)
• Experience in modern data architectures (e.g. Micro Service, event-driven architectures, stream processing, and integrating real-time analytics into customer applications is desirable
• Have a good eye for NFRs (Scalability, extensibility, reliability, etc.) while evaluating design. should be able to Converts Solution Requirements into logical systems & subsystems
• Innovates and creates new ideas and have the ability to develop quick proof of concepts and validate with the customer.

RESPONSIBILITIES:

• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Job Responsibility: 

• Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual 

• Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.

• Contributes to team effort by accomplishing team metrics and SLA   

• Provides all billing-related information to customers – helps in resolving any billing issues 

• Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 

• Ensures and provides quality service to both internal and external customers. 

• Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues 

• Participates and provides expertise as a member of the Customer Care group 

• Attends regular meetings and feedback sessions 
  
  

• 5-8yrs hands-on experience on Java, Springboot, Microservices
• Min 1yr experience in L3 support
• Should have good problem-solving skills, communication, and interpersonal skills
• Should have an understanding of the L3 support process
• Should be flexible to work in shifts on a rotation basis
• Should be able to take responsibility for the stream of work assigned
• Manage the high availability and stability of the given application
• Should be able to perform proactive maintenance activities, engage in automation activities, and perform root cause analysis and remediation
• Should be able to write and maintain scripts to monitor system functionality and performance
• Should be able to work on change requests and enhancements
• Should have basic DevOps understanding
• Should know deployment process

• Finding creative solutions to product, technical, organisational and resource challenges. 
• Partnering with fellow leaders to build a collaborative design, engineering and product culture. 
• Help lead multiple projects on the International Experience team, defining scope, identifying resourcing needs, and handling stakeholder management. 
• Work cross-functionally to identify workflow issues and integrate procedural improvements. 
• Track and communicate progress across your projects, ensuring the teams are on track - facilitating decision-making, resolving blockers, and surfacing challenges. 
• Enable continuous improvement during projects, ensuring insights are captured, shared, and integrated. 
• Become an evangelist, advocate, and educator on behalf of Design, elevating the team's presence within the organization. 
• Always be acutely aware of the team's needs and provide feedback to our design leads in order to ensure all designers experience an enjoyable and balanced work environment. 
• Help develop process improvements for Design Operations as a whole. 
• Think conceptually – applying a user-centered approach to requirements and interdependencies – to develop engaging interfaces. 
• Think visually – using techniques like storyboards and sketching – to communicate interaction design concepts. 
• Make design decisions based on good judgement, experience, research, and data. 
• Make a real impact at scale through new product launches and interface improvements that effect billions of our customers everyday 
• Be part of a fun, humble team, always learning, collaborating with other designers to deliver a cohesive customer centered experience. 

What You'll Need 

A strong product design portfolio that demonstrates how you design to solve customer needs. 

• Excellent people management Skills 
• Leadership Skills 
• Excellent grasp of the design thinking and prototyping process, including product/interaction/visual, with the know-how to move from pencil on paper to layout to pixel-perfect handoff using tools such as Sketch, Invision, and Zeplin. 
• Stellar interaction & visual skills (track record of deploying user interface standards and conventions, functional communication flows, dynamic engaging interfaces, attention to detail, stay on brand, build new patterns). 
• Deep understanding of design principals and industry trends. 
• Expert communication and presentation skills with ability to clearly present your work; you are articulate and can advocate design rationale. 
• Readily give and receive constructive feedback. 
• Expert partnering with cross functional teams in launching new products and improvements to existing features. 

Added Points 

• Experience working in and navigating a corporate environment independently. 
• Delivered successful design for responsive web, iOS and Android. 
• Experience building efficient scalable systems or in eCommerce. 
• Bachelor’s in Design, User Experience (UX), Human Computer Interaction, Mass Communications or related field. 

Skillset  

• Mock ups : Sketch, Axure, Figma 
• Usability test : Morae, WebEx Remote UTs 
• Image editing & illustration : Photoshop, Expression Design, CorelDraw, Adobe illustrator. 

About Toyota Connected

If you want to change the way the world works, transform the automotive industry and positively impact others on a global scale, then Toyota Connected is the right place for you! Within our collaborative, fast-paced environment we focus on continual improvement and work in a highly iterative way to deliver exceptional value in the form of connected products and services that wow and delight our customers and the world around us.

About the Team

Toyota Connected India is hiring talented engineers at Chennai to use Deep Learning, Computer vision, Big data, high performance cloud-based services and other cutting-edge technologies to transform the customer experience with their vehicle.  Come help us re-imagine what mobility can be today and for years to come!

Job Description

Toyota Connected is looking for a Backend Developer who will architect, design, develop and participate in testing and documentation of large-scale, distributed software applications, systems and services. The Labs team is focused on creating products and services for next generation Connected vehicle systems and the team members are required to be creative in solving problems, excited to work in new technology areas and be ready to wear multiple hats to get things done. This is a highly-energized, fast-paced, innovative and collaborative startup environment; therefore, it is essential that not only the skillset, but also the personality matches such an environment.

 You are a successful candidate if you:

• Are smart and can demonstrate it.
• Have 3+ years of experience as a developer for web scale products and services
• Have strong experience in Java or Golang (minimum 1 year) and implemented key aspects of an end-to-end solution
• Have expertise in implementing microservices (using tools and technologies for messaging, RPC, containerization, etc)
• Have expertise in design and development using DB (RDBMS, NoSQL) and caching (e.g Redis) solutions, especially in microservices environment
• Have experience with Containerization (Docker, Kubernetes, etc)
• Have Public cloud technology experience in production (Azure, AWS, or Equivalent)
• Have the ability and willingness to manage other developers including mentoring, performance reviews, etc
• Have solved non-functional aspects of like scalability, security, reliability with cutting edge if not bleeding edge technology
• Are good about creating unit tests, performing code reviews, optimizing performance and ensuring standards for maintainability
• You can manage ambiguity and are comfortable being set loose without a lot of direction
• You are confident in expressing your point of view from a position of knowledge and experience. You are also receptive to feedback and open to revising your plans when appropriate
• We think the knowledge acquired earning a degree in Computer Science would be of great value in this position, but if you're smart and have the experience that backs up your abilities, for us, talent trumps degree every time

 It will be Nice if you have:

• Some front-end development experience
• Hands-on experience delivering products or solutions that utilized Machine learning, NLP or other forms of AI - with tools such as Scikit-learn, Tensor flow, Keras, Theano / Spacy, NLTK, etc

What is in it for you? 

• Top of the line compensation!
• You'll be treated like the professional we know you are and left to manage      your own time
• Yearly gym membership reimbursement & Free catered lunches.
• No dress code! We trust you are responsible enough to choose what’s appropriate to wear
• Opportunity to build products that improves the safety and convenience of millions of customers.

                 Cool office space and awesome benefits

 Our Core Values

• Passionate: We are here to build something great, not just for the money. We      are always looking to improve the experience of our millions of customers
• Innovative: We experiment with ideas to get to the best solution. Any constraint is a challenge, and we love looking for creative ways to solve them.
• Empathetic: We begin making decisions by looking at the world from the perspective of our customers, teammates, and partners.
• Collaborative: When it comes to people, we think the whole is greater than its parts and that everyone has a role to play in the success!
• Effective: We consistently go beyond, being smart and proactive, to make things the right things happen, not waiting to be told.