11+ Telepresence Jobs in Chennai | Telepresence Job openings in Chennai

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

We are looking for a highly skilled Backend Developer with expertise in Core Java, Java 8, and Data Structures. The ideal candidate should have experience in Spring Boot, JPA/Hibernate, and Microservices architecture. If you are passionate about backend development and want to work in a dynamic environment, we’d love to hear from you!

Key Responsibilities:

• Develop and maintain backend applications using Core Java and Java 8.
• Design and implement RESTful and SOAP web services.
• Work with Spring Framework, Spring Boot, and JPA/Hibernate for backend development.
• Build and optimize microservices-based architectures.
• Manage databases such as PostgreSQL, MySQL, or Oracle.
• Collaborate with cross-functional teams to deliver high-quality software solutions.
• Write clean, efficient, and scalable code while following best practices.
• 
  

Requirements:

✅ Strong hands-on experience in Java (Core Java, Java 8) and Data Structures.

✅ Proficiency in Spring, Spring Boot, JPA/Hibernate.

✅ Experience in developing and consuming RESTful & SOAP APIs.

✅ Knowledge of Microservices architecture and best practices.

✅ Database expertise in PostgreSQL, MySQL, or Oracle.

✅ Excellent verbal and written communication skills.

Nice to Have:

• Experience with Docker/Kubernetes.
• Knowledge of CI/CD pipelines and DevOps practices.
• Exposure to cloud platforms (AWS, GCP, or Azure).

● 2+ years of experience in Automation testing.

● Passionate about QA and breaking software systems.

● Knowledge of Software Testing concepts and methodology

● Understanding of Web fundamentals (HTML, JavaScript, CSS, Server Side

Programming and Database)

● Good programming skills (Java / Ruby / Python / JavaScript)

● Object Oriented Programming concepts

● Knowledge of Test Automation approaches and frameworks

● Good Hands-on experience in UI and API Automation

● Understanding of Performance and Security Testing

● Knowledge on any of performance Testing Tools (Jmeter / Loadrunner / Gatling )

● Understanding of Continuous Integration and Continuous Deployment

● Knowledge on any of Continuous integration tools (Jenkins / Travis/ Teamcity)

● Good Analytical and Problem-Solving Skills

● Good verbal and written communication skills

Roles and Responsibilities

• Develop and execute automation scripts for newly developed features. Modify existing framework to augment feature testing needs.
• Continuously monitor automation test results and ensure no random test failures in automation.
• Identify the cross-browser / platform impacts during the planning phase and ensure high test coverage.
• Identify quality assurance process gaps and suggest actions for improvement.
• Ensures Zero defect leakages.
• Contribute Non-functional Testing aspects - Performance, Security, and Translation.
• Work closely with the Development team and ensure code is delivered with high code coverage.
• Contribute to continuous Integration and Continuous Deployment.

Roles and Responsibilities

1.    Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.    Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.    Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.    Oversee and facilitate MHFAI instructors for training and upskilling.

5.    Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.    Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.    Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.    Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.    Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11. Provide support in other operational functions of MHFA as needed.

Requirements:

·      4-10 years in Counselling psychology and / or mental health training

·      Qualification: Education in Counselling / Medical Psychology

·      Experience in clinical work

·      Exposure to mental health training

·      Experience of having previously worked in organized group is desirable

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Job Title: Sales Development Manager - Corporate Gifting

Position Overview:

As a Sales Development Manager in the Corporate Gifting industry, you will be responsible for driving revenue growth through the development and execution of strategic sales initiatives. The ideal candidate will have a strong background in sales, a proven track record in the corporate gifting sector, and the ability to lead and motivate a sales team.

Key Responsibilities:

Sales Strategy and Planning:

·      Develop and implement a comprehensive sales strategy to achieve revenue targets and market share growth.

·      Analyze market trends, competitor activity, and customer behavior to identify new business opportunities.

·      Collaborate with the leadership team to set sales goals and objectives.

Team Leadership:

·      Lead and inspire a high-performing sales team.

·      Provide coaching, training, and mentorship to team members to enhance their sales skills and product knowledge.

·      Set clear performance expectations and regularly assess team performance against targets.

Corporate Gifting Expertise:

·      Leverage your expertise in the corporate gifting field to understand client needs and propose innovative gifting solutions.

·      Stay informed about industry trends, emerging technologies, and best practices in corporate gifting.

Client Relationship Management:

·      Cultivate and maintain strong relationships with key clients and prospects.

·      Collaborate with the marketing team to develop and execute effective client engagement strategies.

Sales Process Optimization:

·      Streamline and optimize the sales process to improve efficiency and effectiveness.

·      Implement and manage CRM tools to track and analyze sales performance metrics.

Collaboration:

·      Work closely with cross-functional teams, including marketing, operations, and customer service, to ensure seamless execution of sales initiatives.

·      Collaborate with product development teams to align offerings with market demand.

Qualifications:

·      Bachelor's degree in Business, Marketing, or a related field.

·      Proven experience in sales, with a focus on corporate gifting.

·      Demonstrated success in leading and managing high-performing sales teams.

·      Strong understanding of the corporate gifting market and industry trends.

·      Excellent communication, negotiation, and interpersonal skills.

·      Ability to think strategically and execute tactically.

·      Proficiency in CRM tools and sales analytics.

Hand on experience with TC Customization, Installation, Upgrade, Migration

Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization

Work Flow & Dispatcher configuration through custom utility translation

Good knowledge on Teamcenter customization and AWC customization and configuration

Should have intensive work experience on the following modules. 

oReport generation.

oPLM-XML import / export.

oDocument Management

Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.

In addition to that, 

oBMIDE

oDispatcher

oWorkflow (Designer).

oPreferences

oQuery Builder

Optionally, 

Teamcenter to SAP integration

Teamcenter to Polarion integration

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.

YOUR RESPONSIBILITIES

• Development and unit testing of web applications including back-end (microservices), maintenance & level 3 support of the same
• Assist Project Managers, Business Analysts, and Tech Lead in project planning (provide estimates, risk analysis, requirements analysis, technical options)
• Software Architecture
• Involvement in full life cycle of projects (including requirement analysis and system design, development and support if required)
• Support and work collaboratively with teams across areas of design, development, quality assurance and operations
• Commit your knowledge and experience into team success
• A small amount of travel (when needed) to work with other offices
• Attend meetings to discuss and demonstrate solutions at both technical and business level

 REQUIRED SKILLS AND EXPERIENCE                                                                                                           

• 5+ years web application development experience
• 3+ years developing with Python
• 3+ years developing with C# and .NET Framework 4.x
• Experience with ASP.NET MVC, ASP.NET WebAPI 2, LINQ, and WCF
• Dependency Injection and other common ASP.NET MVC design patterns
• Experience with API design and development using REST
• Experience with performance optimization
• Experience integrating security best practices into the SDLC
• Experience with object-oriented programming (OOP) and OOP patterns
• Experience with Git
• 1+ years of Agile development experience
• Experience manipulating and working with data in a variety of forms: csv, xml, json, structured and unstructured                                                                                                
• Experience with SQL database schema design and querying. Microsoft SQL Server and PostGreSQL are used and preferred.

DESIRABLE SKILLS AND EXPERIENCE                                           

• Knowledge of JIRA, Bamboo, Confluence, or BitBucket is a plus.
• Experience with a JavaScript MVVM library such as Web Components, knockout.js, Angular, React, etc. is a plus (Web Components and knockout.js are used and preferred)
• Experience with HTML5/CSS3/JavaScript/ and AJAX is a plus
• SPA (Single Page Application) design and implementation is a plus
• Experience with any ORM such as Entity Framework or NHibernate is a plus (NHibernate is preferred)
• Experience with TypeScript is a plus
• Experience with MS Build is a plus
• Experience with CI/CD is a plus
• Experience with Object Mapping Frameworks (AutoMapper, etc) is a plus
• Understanding of OOD, DDD and TDD is a plus
• AWS-based development is a plus
• Knowledge of Flask is a plus.

PERSONAL SKILLS

• Clever personality
• Strong spirit skills set: conflict resistant, self -motivated, result-oriented, responsible, honest, “open”, courageous