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SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

#HiringAlert

We are looking " Oracle APEX " for Reputed Client @ Permanent Role.

Must Have Skills:

1.Experience in Oracle APEX, SQL / PLSQL concepts, collections, function, procedure, package and types - Mandatory

2. Experience in JASPER / OBIEE reports

Good To Have Skills:

1.Knowledge in Oracle Forms and Reports, JavaScript, HTML, CSS or any other web-based programming language is added advantage (Optional)

2.Key Responsibilities: Design develop test and implement features and code using Oracle Application Express APEX

3. Perform requirements analysis development design test and deployment of custom Oracle applications.

4. Writing SQL queries Views Materialized views PLSQL procedures functions packages triggers cursors collections Ref cursor cursor variables System reference cursor Dynamic SQL

5. Debug code and maintain PL SQL procedures and functions.

6.Optimize existing applications and scripts for both usability and performance.

7. Adherence to policies processes and procedures within your areas of responsibility

8.Evaluate new features and technologies overseeing their implementation into the environment as appropriate.

9.Ability to prioritize, manage, deliver and report on multiple projects simultaneously highly motivated and able to work against aggressive deadlines schedules.

Professional Attributes:

1. Ability to work with minimal supervision.

2. Exhibits strong ethics, positive attitude, and calm demeanor under pressure.

3. Flexible, organized and possesses the ability to work in a fast-paced environment.

Location : Chennai

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Key Responsibilities:

• Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
• Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
• Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
• Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
• Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
• Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.

Qualifications:

• Education:  MBA or equivalent from a prestigious institute such as IIM preferred.
• Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
• Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
• Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.

Role Overview:

The SEO Analyst is responsible for optimizing the organization’s online presence by improving search engine rankings, driving organic traffic, and enhancing user engagement. This role requires expertise in SEO strategies, analytics, and a strong understanding of mental health-related content to ensure alignment with the organization’s mission.

Key Responsibilities:

1. SEO Strategy Development and Execution:

• Develop and implement effective SEO strategies to improve website rankings and increase organic traffic.
• Conduct keyword research to identify high-value terms relevant to mental health services and integrate them into the content strategy.

1. Content Optimization:

• Collaborate with content teams to optimize on-page elements, including meta tags, headers, and keywords.
• Ensure that content adheres to SEO best practices while maintaining accuracy and sensitivity in mental health-related topics.

1. Performance Monitoring and Reporting:

• Monitor website performance using tools such as Google Analytics, Google Search Console, and other SEO software.
• Analyze data to evaluate the effectiveness of SEO efforts and provide regular reports to the marketing team.

1. Technical SEO Management:

• Conduct technical audits to identify and resolve issues affecting website performance, such as page speed, mobile usability, and broken links.
• Ensure the website is optimized for search engine crawlers and adheres to the latest algorithm updates.

1. Competitor and Market Analysis:

• Conduct competitive analysis to identify trends, opportunities, and gaps in the market.
• Research emerging SEO techniques and tools to maintain a competitive edge in the mental health sector.

1. Local SEO:

• Develop and manage local SEO strategies to enhance visibility in specific geographic areas.
• Optimize Google My Business profiles and manage location-based search strategies.

1. Collaboration and Training:

• Work closely with content creators, developers, and social media teams to align SEO initiatives with broader marketing goals.
• Provide training and guidance to team members on SEO best practices.

Qualifications and Requirements:

Education:

• Bachelor’s degree in Marketing, Computer Science, or a related field.

Experience:

• 2–5 years of experience as an SEO Analyst or in a similar role.
• Proven experience in optimizing content for the mental health or healthcare sector is mandatory.

Skills and Knowledge:

• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs.
• Strong understanding of technical SEO, keyword research, and link-building strategies.
• Familiarity with content management systems (e.g., WordPress).
• Knowledge of HTML, CSS, and basic coding practices is a plus.
• Excellent analytical and problem-solving skills.

Personal Attributes:

• Strong attention to detail with the ability to manage multiple projects simultaneously.
• Excellent communication and collaboration skills.
• Sensitivity and awareness when working with mental health-related content.

Key Competencies:

• Expertise in SEO strategies and best practices.
• Data-driven decision-making and performance analysis.
• Ability to adapt strategies to the unique needs of mental health-related audiences.
• Strong alignment with the organization’s mission to promote mental health awareness.

Key Responsibilities

• Back-end Implementation: Authorization, Authentication, Modular design
• Application Development: Documentation, code quality, Unit Testing, Optimization, Bug fixing.)
• Back-end Operations (build tools, deployment, speed: (app, tests, builds, deploys), monitoring errors/logs, and stability).
• Review the created data model & ask any necessary clarifying questions before starting on work
• Write API code to implement the action on visual elements.
• Develop Json Web Services and Web applications.
• Create prototypes and staging sites for review and feedback
• Optimize websites and applications to ensure fast loading speeds
• Maintain websites and implement any necessary additions or enhancements
• Identify and troubleshoot various website issues and coding problems
• Collaborate with members of the website team, including designers and front-end developers, to consistently improve functionality and user-friendliness of web applications
• Maintain updated knowledge of the development industry and any advancements in technology
• Meet tight deadlines as required
• Knowledge of the common application/web security and OWASP vulnerabilities.
• Knowledge of the encryption algorithms to protect sensitive information.
• Knowledge of PII, PCI, HIPPA, and GDPR compliance and how to implement.
• Understanding of security breaches of data-in-transit and data-at-rest and knowledge in implementation for both.
• Knowledge/Aware of finding the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities.

 

 

Technical Skills: Java,Spring boot, Rest API, Json, JPA and/or Hibernate, SQL, AWS

Database : MySQL, PostgreSQL, SQL Server, MongoDB

Other : Tomcat, Eclipse, Oauth, JWT, Git.

Responsibilities

• Work with Sales Engineering, Solution Architect and Services teams to ideate software solutions
• Work closely with product management to extend existing software to fit geo & domain specific needs
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

Requirements

Proven experience of 4 to 7 years as a Software Engineer

Experience developing cloud SaaS solutions

Knowledge of multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery)

Strong knowledge of multiple back-end languages (e.g., C#, Java, Python) and JavaScript frameworks (e.g., Angular, React, Node.js)

Development in Core Java, J2EE, Struts, spring, Client-Side scripting, Hibernate, Database

Strong experience with Spring Boot stack (spring cloud, spring-data)

Extensive experience in developing and consuming REST APIs

Experience in Kafka distributed messaging is preferred

Hands-on experience in Redis, Apache Ignite, Hazelcast

Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design

Experience working in an Agile methodology

Strong communication skills

Experience in speech technologies is a plus

Experience in building real time solutions is a plus

Degree in Computer Science, Mathematics, or similar field

We are looking for a technical lead to join us at Elisar. As tech lead (DevOps), you will be responsible forTechnical leadership of the Elisar software development team.

Interface with product management during product discovery and establish product road maps

Contribute to back end development at Elisar

Communicating and collaborating with others

Develop and manage dev team's work schedules to meet expected delivery commitments

Assess and address software development risk for products being developed a Elisar

Establish a CI/CD pipeline at Elisar

Ensure continued compliance with ISO 62304 requirements for the development of software

Play an integral part of the product risk management team at Elisar

Should have Experience with Angular JS