11+ Telepresence Jobs in Chennai | Telepresence Job openings in Chennai

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

Position: Business Development Manager – Laminates/Sunmica

Locations: Rajasthan, Gujarat (Ahmedabad, Vadodara), Uttar Pradesh (Lucknow, Varanasi, Aligarh), Delhi, Jaipur, Bangalore, Chennai

Experience: 5+ Years in Laminates/Sunmica Sales

Industry: Building Materials / Interior Products / Laminates & Decorative Surfaces

Key Responsibilities:

• Identify, develop, and manage new business opportunities in the Laminates/Sunmica market.
• Build and strengthen relationships with dealers, distributors across assigned territories.
• Plan and execute sales strategies to achieve monthly and quarterly targets.
• Conduct regular market visits in Gujarat, Rajasthan, Delhi, and UP to expand dealer/distributor network.
• Monitor competitor activities, pricing, and marketing strategies.
• Ensure effective order fulfillment, payment follow-up, and after-sales support.
• Collaborate with the marketing and product teams to align customer feedback with product offerings.

Key Requirements:

• Minimum 8 years of experience in business development/sales of laminates, sunmica.
• Proven success in managing territory sales and dealer/distributor development in the listed regions.
• Strong contacts and network in trade channels (distributors/retailers).
• Excellent communication, negotiation, and interpersonal skills.
• Willingness to travel extensively within the assigned states/cities.

Mail updated resume with current salary-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and deliver robust and scalable web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).

• Translate user requirements and wireframes into ecient and responsive front-end components while ensuring high performance and usability.

• Develop and maintain server-side logic using Node.js and Express.js, ensuring smooth integration with the front-end components.

• Design and implement data models, schemas, and queries for MongoDB, and manage database interactions effectively.

• Write reusable, testable, and efficient code following best practices and coding standards.

• Perform unit and integration testing of both front-end and back-end components to ensure reliability and quality of the application.

• Troubleshoot, debug, and resolve issues that arise during development, testing, and deployment phases.

• Stay up-to-date with industry trends and technologies, and proactively suggest improvements to enhance application performance, security, and maintainability.

• Participate in code reviews, provide constructive feedback, and mentor junior developers when necessary.

• Contribute to the continuous improvement of development processes, tools, and methodologies.

You should apply if you have —

1. 3 - 5 years of technical experience (you can count internships & freelance work towards this).
2. Proficiency in React (especially Hooks) and Typescript; experience in Node.js is nice to have.
3. Experience in profiling apps for performance.
4. A track record of writing accessible and detailed version-control commits, documentation and code reviews.
5. A strong ability to write clean, scalable, self-documenting & highly-testable code.
6. Very good problem-solving skills.

You'll be helping us with some of these challenges —

1. How do we keep building more features while keeping the code clean, as small as possible and highly performant?
2. How do we build a strong testing-first delivery cycle so we can ship code with greater confidence?

We're problem-solvers at heart, and we value data-driven decision-making. We believe in high-quality execution, crafting great user experiences, honest & transparent communication and enabling our people to thrive and be the best version of themselves.

The early engineering + product team includes folks from https://home.lynk.co.in/" target="_blank">Lynk,Zoho and https://www.kilobytetech.com/" target="_blank">Kilobyte, and we're hoping to build one of the best teams in the city; kind & compassionate, diverse and smart — one you can be proud for being a part of.

We're all generalists and prefer picking the right tool for the job. That said, we do use a lot of new & exciting technology.

Backend

• Golang for most services and Node.js (https://koajs.com/" target="_blank">Koa, https://github.com/lukeed/polka#polka" target="_blank">Polka) for a few
• gRPC for inter-service communication
• PostgreSQL

Frontend

• 100% TypeScript
• React v17 & https://nextjs.org/" target="_blank">Next.js v10
• https://github.com/pmndrs/zustand#readme" target="_blank">Zustand
• https://chakra-ui.com/" target="_blank">Chakra-UI
• https://www.framer.com/motion/" target="_blank">Framer Motion
• https://storybook.js.org/" target="_blank">Storybook
• https://maizzle.com/" target="_blank">Maizzle

Infra

• AWS (with extensive use of RDS, S3, ECS, SQS, SES & CloudWatch)
• Gitlab for version-control and CI/CD
• All apps built and shipped as Docker images
• Kubernetes for container orchestration
• https://www.honeybadger.io/" target="_blank">Honeybadger for error analytics & uptime monitoring

• Provide L1 support including desktops, laptops and printers and other IT related accessories
• Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
• Raise ticket within supplied ticketing system and update and close with end user confirmation
• Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
• Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
• Install, configure and troubleshoot various PC Hardware Components
• Configure and troubleshoot of LAN and Wi-Fi setup
• Install and troubleshoot Printer, Scanner and Projector

About you:

• 1-2 years of experience as a Desktop Engineer from any industry

• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware

• Strong experience in Anti-Virus software installation and Management

• Good experience in configuration and troubleshooting of Network Devices

• Basic knowledge of Server administration and Server hardware

• Good working knowledge on MS-Office

• Good communication and problem-solving skill

• Any bachelor’s degree with IT background would be a plus

Job Description:

MySQL - DBA L3 Support

• 7 -10  years of experience in MySQL, handled multiple versions & flavors of MySQL servers both for standalone & enterprise version, Data center and VM/Cloud setup.
• Strong database Configuration and troubleshooting / problem solving skills.
• Strong knowledge of database backup and recovery concepts and practices.
• Enabling disabling scheduled Jobs on MySQL Server
• Work with Dev and DevOps engineers to ensure that all needed data is gathered and provided to them for any performance issues
• Experience in managing both on-prem DB as well as VM / cloud based DBs
• Maintenance of backups (perform backups, monitor backup, report obsolete backups)
• Maintenance of user access (creating user accounts, dropping user accounts, granting privileges)
• Maintenance of log and trace files (remove, initialize, archive them)
• Knowledge on SQL scripts
• Managing Database administration includes Daily health checks, Database tuning, Query optimization & Backup & Replication
• Experience in alert configurations using existing alerting tools or scripts

• Strong proficiency in MySQL database management
• Table design including normalization
• Database backups and recovery is a plus
• Experience with recent versions of MySQL
• Understanding of MySQL’s underlying storage engines, such as InnoDB and MyISAM
• Good Experience with Procedure and events in MySQL
• Experience with replication configuration in MySQL
• Proficient in writing and optimizing SQL statements
• Knowledge of MySQL features, such as its event scheduler
• Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
• Strong MySQL Queries tuning skills
• Write scripts using Shellscript to automate manual administrative tasks
• Maintain backups and perform point-in-time restorations
• Creating tables, alter column, and store procedure.
• Good Experience in Creating index and query optimizing
• Experience in MongoDB to SQL migration