11+ Telepresence Jobs in India

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

Job Title : AWS FinOps Specialist/Engineer

Experience : 3+ Years

Location : Gurgaon WFO (5 Days)

Summary :

We are seeking an experienced AWS FinOps Specialist/Engineer to manage and optimize cloud financial operations across our AWS environment. The ideal candidate will have strong analytical skills, deep expertise in AWS cost management tools. He would work closely with engineering, finance, and leadership teams to provide visibility into cloud spending and implement strategies to maximize ROI from AWS investments.

Key Responsibilities :

1. Cost Optimization :

- Analyze AWS usage and costs to identify cost-saving opportunities.

- Implement AWS Reserved Instances, Savings Plans, and Spot Instances to reduce costs.

- Right-size AWS resources based on application needs.

- Propose architectural changes to improve cost efficiency.

2. Cloud Financial Governance :

- Set up budgets and alerts in AWS Cost Explorer and Billing Dashboard.

- Define and enforce tagging strategies for cost allocation and resource tracking.

3. Reporting and Analysis :

- Create detailed cost reports and dashboards using AWS tools, such as Cost Explorer, AWS Budgets, and QuickSight.

- Provide actionable insights to stakeholders for better decision-making.

Track key KPIs, including cost per service, cost per account, and overall cloud ROI.

4. Collaboration :

- Work with teams to forecast cloud resource usage and budget accordingly.

Collaborate with finance to align cloud spending with organizational goals.

Partner with vendors and AWS account managers to optimize enterprise agreements.

5. Automation and Tooling :

Automate cost management workflows using AWS tools like Cost and Usage Reports (CUR) and third-party FinOps platforms.

Key Requirements :

• Experience: 3-5 years in AWS cloud operations, cost management, or a related field.

Certifications : AWS Certified Cloud Practitioner or AWS Certified Solutions Architect (Associate or Professional) preferred.

Technical Skills :

- Proficiency in AWS Billing, Cost Explorer, and AWS Cost and Usage Reports (CUR).

- Familiarity with AWS services (e.g., EC2, S3, RDS, Lambda, EKS) and their cost structures.

- Experience with third-party FinOps tools (e.g., CloudHealth, Spot.io, CloudCheckr).

Key Responsibilities

• Edit high-quality videos for social media, marketing campaigns, product demos, and brand storytelling
• Create motion graphics, animations, and visual effects to enhance video content
• Apply modern editing styles including jump cuts, transitions, sound design, captions, and trending formats
• Collaborate with the marketing, design, and content teams to understand project requirements
• Optimize videos for different platforms (Reels, Shorts, YouTube, ads, etc.)
• Stay updated with the latest video trends, editing styles, and tools
• Ensure quick turnaround time while maintaining quality

Required Skills & Qualifications

• Proven experience in video editing and motion design
• Strong portfolio showcasing new-gen, trendy, and engaging edits (MANDATORY)
• Proficiency in tools such as: Adobe Premiere Pro, After Effects, Final Cut Pro, DaVinci Resolve (optional)
• Strong understanding of Visual storytelling, Color grading, Sound design, Typography and motion graphics
• Ability to work independently and meet deadlines

Good to Have

• Experience with AI video tools and automation
• Knowledge of branding and digital marketing content
• Experience working with startups or fast-paced environments
• Basic understanding of UI/UX or design aesthetics

Mandatory (Total Experience): Must have 5+ years of overall experience in Testing/QA

Mandatory (Experience 1): Must have 2+ years of experience in testing AI/ML models and data-driven applications, across NLP, recommendation engines, fraud detection, and advanced analytics models

Mandatory (Experience 2): Must have expertise in validating AI/ML models for accuracy, bias, explainability, and performance, ensuring decisions are fair, reliable, and transparent

Mandatory (Experience 3): Must have strong experience to design AI/ML test strategies, including boundary testing, adversarial input simulation, and anomaly monitoring to detect manipulation attempts by marketplace users (buyers/sellers)

Mandatory (Tools & Frameworks): Proficiency in AI/ML testing frameworks and tools (like PyTest, TensorFlow Model Analysis, MLflow, Python-based data validation libraries, Jupyter) with the ability to integrate into CI/CD pipelines

Mandatory (Business Awareness): Must understand marketplace misuse scenarios, such as manipulating recommendation algorithms, biasing fraud detection systems, or exploiting gaps in automated scoring

Mandatory (Communication Skills): Must have strong verbal and written communication skills, able to collaborate with data scientists, engineers, and business stakeholders to articulate testing outcomes and issues.

Mandatory (Education):Degree in Engineering, Computer Science, IT, Data Science, or a related discipline (B.E./B.Tech/M.Tech/MCA/MS or equivalent)

Mandatory Location: Candidate must be based within Delhi NCR (100 km radius)

Preferred

Preferred (Certifications): Certifications such as ISTQB AI Testing, TensorFlow, Cloud AI, or equivalent applied AI credentials are an added advantage.

Should have interaction with Architect /Interior designer /Consultant
➢ Knowledge to deal with builders would be added advantage
➢ Good Communication skills is a must
➢ Knowledge of computers (excel/word/PowerPoint)

Required Qualification: Mechanical engineer/MBA, Marketing

• Designing and developing new web applications.
• Maintaining and troubleshooting existing web applications.
• Writing and maintaining reliable Ruby code.
• Integrating data storage solutions.
• Creating back-end components.
• Identifying and fixing bottlenecks and bugs.
• Integrating user-facing elements designed by the front-end team.
• Connecting applications with additional web servers.
• Maintaining APIs.