11+ Telepresence Jobs in India

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

Job Title : Lead Database Engineer

Location : Gurgaon Sector-43

Experience Required : 4+ Years

Employment Type : Full-Time

Summary :

We are seeking a highly skilled Lead Database Engineer with expertise in managing and optimizing database systems, primarily focusing on Amazon Aurora PostgreSQL, MySQL, and NoSQL databases. The ideal candidate will have in-depth knowledge of AWS services, database architecture, performance tuning, and security practices.

Key Responsibilities :

1. Database Administration :

• Manage and administer Amazon Aurora PostgreSQL, MySQL, and NoSQL database systems to ensure high availability, performance, and security.
• Implement robust backup and recovery procedures to maintain data integrity.

2. Optimization and Performance:

• Develop and execute optimization strategies at the database, query, collection, and table levels.
• Proactively monitor performance and fine-tune RDS parameter groups for optimal database operations.
• Conduct root cause analysis and resolve complex database performance issues.

3. AWS Services and Architecture :

• Leverage AWS services such as RDS, Aurora, and DMS to ensure seamless database operations.
• Perform database version upgrades for PostgreSQL and MySQL, integrating new features and performance enhancements.

4. Replication and Scalability:

• Implement and manage various replication strategies, including master-master and master-slave replication, ensuring data consistency and scalability.

5. Security and Access Control:

• Manage user permissions and roles, maintaining strict security protocols and access controls.

6. Collaboration:

• Work closely with development teams to optimize database design and queries, aligning database performance with application requirements.

Required Skills :

• Strong Expertise: Amazon Aurora PostgreSQL, MySQL, and NoSQL databases.
• AWS Services: Experience with RDS, Aurora, and DMS.
• Optimization: Hands-on experience in query optimization, database tuning, and performance monitoring.
• Replication Strategies: Knowledge of master-master and master-slave replication setups.
• Problem Solving: Proven ability to troubleshoot and resolve complex database issues, including root cause analysis.
• Security: Strong understanding of data security and access control practices.
• Collaboration: Ability to work with cross-functional teams and provide database-related guidance.

Preferred Qualifications :

• Certification in AWS or database management tools.
• Experience with other NoSQL databases like MongoDB or Cassandra.
• Familiarity with Agile and DevOps methodologies.

Senior Data Engineer

Location: Bangalore, Gurugram (Hybrid)

Experience: 4-8 Years

Type: Full Time | Permanent

Job Summary:

We are looking for a results-driven Senior Data Engineer to join our engineering team. The ideal candidate will have hands-on expertise in data pipeline development, cloud infrastructure, and BI support, with a strong command of modern data stacks. You’ll be responsible for building scalable ETL/ELT workflows, managing data lakes and marts, and enabling seamless data delivery to analytics and business intelligence teams.

This role requires deep technical know-how in PostgreSQL, Python scripting, Apache Airflow, AWS or other cloud environments, and a working knowledge of modern data and BI tools.

Key Responsibilities:

PostgreSQL & Data Modeling

· Design and optimize complex SQL queries, stored procedures, and indexes

· Perform performance tuning and query plan analysis

· Contribute to schema design and data normalization

Data Migration & Transformation

· Migrate data from multiple sources to cloud or ODS platforms

· Design schema mapping and implement transformation logic

· Ensure consistency, integrity, and accuracy in migrated data

Python Scripting for Data Engineering

· Build automation scripts for data ingestion, cleansing, and transformation

· Handle file formats (JSON, CSV, XML), REST APIs, cloud SDKs (e.g., Boto3)

· Maintain reusable script modules for operational pipelines

Data Orchestration with Apache Airflow

· Develop and manage DAGs for batch/stream workflows

· Implement retries, task dependencies, notifications, and failure handling

· Integrate Airflow with cloud services, data lakes, and data warehouses

Cloud Platforms (AWS / Azure / GCP)

· Manage data storage (S3, GCS, Blob), compute services, and data pipelines

· Set up permissions, IAM roles, encryption, and logging for security

· Monitor and optimize cost and performance of cloud-based data operations

Data Marts & Analytics Layer

· Design and manage data marts using dimensional models

· Build star/snowflake schemas to support BI and self-serve analytics

· Enable incremental load strategies and partitioning

Modern Data Stack Integration

· Work with tools like DBT, Fivetran, Redshift, Snowflake, BigQuery, or Kafka

· Support modular pipeline design and metadata-driven frameworks

· Ensure high availability and scalability of the stack

BI & Reporting Tools (Power BI / Superset / Supertech)

· Collaborate with BI teams to design datasets and optimize queries

· Support development of dashboards and reporting layers

· Manage access, data refreshes, and performance for BI tools

Required Skills & Qualifications:

· 4–6 years of hands-on experience in data engineering roles

· Strong SQL skills in PostgreSQL (tuning, complex joins, procedures)

· Advanced Python scripting skills for automation and ETL

· Proven experience with Apache Airflow (custom DAGs, error handling)

· Solid understanding of cloud architecture (especially AWS)

· Experience with data marts and dimensional data modeling

· Exposure to modern data stack tools (DBT, Kafka, Snowflake, etc.)

· Familiarity with BI tools like Power BI, Apache Superset, or Supertech BI

· Version control (Git) and CI/CD pipeline knowledge is a plus

· Excellent problem-solving and communication skills

Immediate Joiners Preferred. Notice Period - Immediate to 30 Days

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are seeking a Senior/Architect ServiceNow Developer to join our team. In this role, you will take ownership of ServiceNow development projects, leading the technical implementation of solutions. You will customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience. 

Responsibilities:

• Independent, technically demanding (further) development of ServiceNow-solutions: Take ownership of ServiceNow development projects, leading the technical implementation of solutions.
• Configuration and customization of ServiceNow applications: Customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience.
• Development of components for system integration: Create and implement integrations like SSO, LDAP, REST API, SOAP, etc., to ensure seamless data flow.
• Collaborate with business consultants: Work closely with business consultants to understand client needs and translate them into technical solutions, with a focus on ServiceNow (modules ITSM, ITOM, CSM, FSM, IRM, SecOps, Custom plus industry products).
• Configuration of ServiceNow components: Configure Workflows, Business Rules, UI Policies, UI Actions, and Client/Server Scripts to optimize ServiceNow functionality.
• Configuration of Service Portal: Customize and configure Service Portals to provide intuitive user interfaces.
• Create reports, dashboards, and NOW-Performance Analytics widgets.
• Technical documentation: Prepare and maintain detailed technical documentation for developed solutions and configurations.
• Support Competence Center development: Actively support the establishment and growth of the Competence Center in the company.
• Knowledge transfer: Provide mentorship and knowledge transfer to ServiceNow developers, ensuring the team's continuous improvement.

Requirements:

• Several years of experience in the development environment with a focus on ServiceNow.
• Very good knowledge of solution and interface concepts, as well as industry standards such as Ajax, CSS, REST API, Angular, Web Services, SOAP, and XML.
• Excellent programming/scripting skills, ideally in JavaScript.
• Experience in +2 of ServiceNow applications "Customer Service Management", "Field Service Management", "Security Operations", "Integrated Risk Management / Governance, Risk and Compliance", "Financial Services Operations" and/or "IT Service Management", plus custom apps.
• ServiceNow certifications: "ServiceNow Certified System Administrator" (NOW-CSA) and “ServiceNow Certified Application Developer” (NOW-CAD).
• Strong communication skills with very good English language skills (German skills are a plus).
• A degree in computer science or comparable training is required.

Skills & Requirements

ServiceNow development, Ajax, CSS, REST API, Angular, Web Services, SOAP, XML, JavaScript, Customer Service Management, Field Service Management, Security Operations, Integrated Risk Management, Governance Risk and Compliance, Financial Services Operations, IT Service Management, ServiceNow custom applications, ServiceNow Certified System Administrator (NOW-CSA), ServiceNow Certified Application Developer (NOW-CAD).

RELEASE MANAGER

Bangalore/Pune

Full Time

We are seeking a collaborative, organized, process and detail oriented Release manager to drive high quality, on-time deployment of quarterly product releases by designing, implementing and executing effective release management processes in a collaboration with global Engineering, Operations, Product Management, services and Technical Support teams.

Responsibilities

•  Managing risks and resolving challenges that impact release scope, quality, and
• schedules
• Planning release windows and cycles across portfolios, components
• Managing relationships working on interrelated processes
• Communicating crucial release plans and changes
• Measuring and monitoring progress to achieve a timely software release within
• defined budgetary limits and defined quality standards
• Producing deployment, implementation, and run books plans
• Conducting release readiness and milestone reviews
• Maintaining release schedules for every core service and ensuring it aligns with major vendors and other stakeholder. Qualifications
• Mid-Senior: 7-12+ years of experience
• Experience as a release manager leading a substantial feature/product in the enterprise
• space
• Curiosity to learn + Extreme ownership + EQ/interpersonal skills
• Enjoys streamlining complex engineering processes and wants to gain mastery ∙
• Excellent written and verbal communication skills
• Excellent analytical skills
• Structured thinking
• Experience in coordinating cross-functional work teams up to task completion.

We have a passion for excellence. We love what we’re doing and have fun doing it. We value great minds, but we’re also humble enough to rally around the best solution, regardless of whose idea it was. We appreciate talent, and we are always on the lookout for the right people to join us. dial for info nine one zero one four double three eight one two.