Anaplan Manager

Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years

Compensation:

• International Process: ₹23,000 – ₹34,000 CTC/month
• Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month

Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.

Key Responsibilities

• Handle customer queries via phone calls, emails, and chats.
• Diagnose issues, provide accurate resolutions, and escalate when needed.
• Document interactions in CRM/tools and follow defined SLA/TAT.
• Collaborate with team/lead to improve customer satisfaction and KPIs.

Must-Have Skills

• Excellent English communication (spoken and written).
• Customer first mindset; active listening and problem-solving.
• Typing accuracy and basic computer proficiency.
• Willingness to work night/rotational shifts for international support.

Eligibility

• Undergraduates/Graduates/Postgraduates are welcome.
• Freshers and experienced candidates (up to 3 years) can apply.
• Immediate joiners preferred.

Benefits

• Cab facility for night shifts (as per company policy).
• One-time meal during shifts (as applicable).
• Performance incentives and growth opportunities.

Job Description – SYSTEMS ENGINEER Role Description

This is a full-time on-site role for an Information Technology Systems Engineer in Dubai.

The systems engineer will be responsible for network & server implementation, administration,

engineering, security, troubleshooting, managing and executing Annual Maintenance Contracts (AMC) & Managed Services, and overall IT services support to ensure seamless operations.

Job Responsibilities:

1. Provide prompt and satisfactory client service on System Integration assignments of IT installation and services by:

a. Performing periodic and routine onsite and offline maintenance of equipment and software as per client requirement and company Service Level Agreement (SLA).

b. Prediction of client requirements based on assignment for planned and unplanned service activities.

c. Prioritize client requirements and achieve prompt response based on criticality and urgency.

d. Ensuring monthly health check-up report as per SLA each of the assigned customers.

e. Ensure business continuity with zero downtime.

2. Independently handles complex tasks and oversees full AMC contracts.

3. Maintain 100% SLA compliance (response time, resolution time, documentation).

4. Perform preventive and corrective maintenance on IT hardware, software, networks and security through remote and onsite technical support

5. Provide remote and onsite technical support to clients and ensure timely resolution of issues and maintain client satisfaction.

6. Maintain documentation of client infrastructure, asset logs, ticket logs, SLA performance reports and service reports. Submit monthly AMC performance reports (downtime, costs, client satisfaction).

7. Collaborate with the sales team to identify potential upselling opportunities within existing AMC clients.

8. Resolve escalated complaints related to AMC services.

9. Engage in completing training and holding certifications pertinent to IT technologies and practices.

10. Engage in Pre-sales activities:

a. Conduct site assessments, technical evaluations, and feasibility studies to support solution design.

b. Deliver product and solution presentations to clients, demonstrating technical capabilities and value proposition.

13. Liaise with client departments and customers and keep a fruitful relationship.

14. Control usage of maintenance tools, stores and equipment.

15. Monitor and control maintenance costs for assigned tasks.

16. Adhere to health and safety policies and procedures of client and company.

17. Obtain and upgrade required competency training and certification from vendors and relevant institutes for maintaining and enhancing the technical competency of the employee.

18. Keep abreast of the developments and research in the chosen domain of ICT and in-turn disseminate and train internal resources.

Qualifications:

 Troubleshooting and Information Technology expertise.

 Server Administration, M365, and Cyber security skills.

 Experience with Server management, backup and storage solutions.

 Strong problem-solving and analytical skills.

 Experience with Server infrastructure, Firewall Implementations, network infrastructure and systems.

 Experience with ticketing systems, remote monitoring tools and remote desktop applications.

 Certifications such as Cisco CCNA/MCSE.

 Bachelor’s degree in computer science, Information Technology, or related field.

 Excellent communication and teamwork abilities.

 Ability to adapt to changing technology trends and advancements.

Other Details:

 Immediate joiners preferred

Role: React Native Lead

Exp: 5-9 Years

CTC: up to 30 LPA

Location: Bangalroe

Job Description:  

• Job involves working on latest technologies and frameworks in mobile and open source world to develop mobile applications, mobile web sites and rich internet applications.  

• Candidate should be Collaborative and Quality-focused, resourceful initiative taker, and someone who has good English communication skills.  

Desired Candidate Profile:  

• Work as part of a team to build React Native iOS / Android applications for clients.  

• Architect, build and maintain excellent React Native applications with clean code.  

• Experience with React Js, React Native, JavaScript  

• Implement pixel perfect UI's that match designs.  

• Implement clean, modern, smooth animations and transitions that provide an excellent user 

experience.  

• Familiarity with RESTful API.  

• Release applications to IOS and Google Play stores.  

Role and Responsibilities:

We are seeking a skilled and experienced individual to join our team as a Post Silicon Validation Engineer. In this role, you will be responsible for validating and analyzing the performance of SOC level environments. Your primary duties will include functional and compliance testing, characterization across power, performance, and thermal parameters, as well as data collection and analysis for PVT analysis, SNR, harmonic distortions, dynamic range, and data rates. Additionally, you will be involved in debugging silicon failures to optimize the overall system performance.

Candidate Qualifications:

To be considered for this position, you must have the following qualifications:

• Strong exposure to validation methodologies and analysis techniques
• Proven experience in SOC level environment bring up
• Expertise in functional and compliance testing
• Experience with data collection and analysis for PVT analysis, SNR, harmonic distortions, dynamic range, and data rates
• Ability to debug silicon failures and optimize system performance

Required Skills:

In order to succeed in this role, you should have the following skills:

• Proficiency in C and Python programming languages
• Familiarity with NI LabVIEW, TestStand, and Actor-framework
• Experience in developing test plans and integrating serial communication protocols
• Ability to automate lab instruments using SCPI commands with GPIB controllers
• Experience in developing test cases and drivers
• Knowledge of tools such as Infiinium Test Compliance Application, Lauterbach T32 Trace32, DMM, FG, DSO, Temp C, Digital Multimeter, Function Generator, Digital Storage Oscilloscope, and National Instruments PXI – DAQ
• Proficiency in SPI, I2C, USB2, RS232, USB3 SS, JTAG, and AMBA protocols
• Ability to analyze and debug protocol level failures

We are looking for an enthusiastic Business development executive to join our team with great communication skills.

Roles & Responsibilities

• Develop business for the company’s design and development services.
• Creating and implementing strategic sales plans
• Generate new business contacts, collaborating with them from initial contact to contract finalization.
• Building relationships with prospective clients and maintaining consistent contact with the existing ones.
• Build customized proposals that cater to clients' need
• Responding to potential clients with queries.
• Ability to identify challenges for targeting clients and resolve them.
• Develop and maintain a database of contacts, activities, and outcomes.

What will make you stand out to us

• BBA or MBA in any discipline ( MBA Marketing Preferred )
• Experience Required: 0-1 years 
• Proficient in English (Spoken + Written)
• Great communication and interpersonal skills 
• Up-to-date with the latest sales trends and practices
• Ability to work in a deadline-driven environment
• Excellent team spirit and positive perspective
• Attention to detail is paramount
• Strong negotiation & presentation skills
• Ability to manage objections and manage time effectively

AeroLeads is a fast-growing product-based startup with 200,000+ business users and a good number of paying customers including Inc 5000 companies. Companies like IBM have used us and now we are looking for a Content Writer who can help us grow even faster.                                                                                                                                                                                                                                                       What You Will Do

1. Research industry-related topics

2. Write clear marketing copy to promote our services

3. Prepare well-structured drafts using content management systems

4. Proofread and edit blog posts before publication

5. Submit work for input and approval

6. Coordinate with marketing and design teams to illustrate articles

7. Conduct simple keyword research and use SEO guidelines to increase web traffic

What you will get

• Freedom to make your decisions.

• Work on your own as we are a really small team.

• Flexible work timings.

• Competitive market salary.

We are looking to hire immediately.

Notice period : immediate to 30 Days

• Server Monitoring
• Deployments
• Collecting information about the reported issues
• Ensuring whether all the information has been logged in the ticketing system or not
• Must be able to follow and execute instructions specified in user guides, emails to run, monitor and trouble shoot
• Must be able and willing to document activities, procedures
• Must have trouble shooting skills and have knowledge on Antivirus, Firewall, Gateway
• Should be ready to work for extended shifts, if
• Good customer management skills bundled with good communication skills
• Databases: concepts and ability to use DB tools such as psql,
• Good Understanding of Oracle, weblogic, Linux/ Unix Terminology and able to execute commands
• Internet Technologies : Tomcat/ apache concepts, basic html, etc
• Able to use MS- Excel, Power Point

We are looking for talented developers to join our team which has worked on multiple #1 top grossing games. We are now working on an exciting new mobile shooter game. You will collaborate with Designers, Artists and other Engineers to implement core systems and workflows

• Work with designers and artists to integrate and implement new features
• Develop animated and interactive user interface based on flow documents
• Build performance critical gameplay features
• Build UI development Pipeline for sprites, atlases and downloadable content
• Optimize UI draw calls and script execution time
• Implement UI supported for different resolutions and platforms
• Partner with UX designers and artists to develop best practices and solutions

• Expert knowledge in Unity UI framework
• Experience with Unity APIs and plugins
• Good understanding of State machine, OOPs concepts, and SOLID principles
• Experience with Addressables assets and downloadable content
• Good understanding of Unity scene management, nested prefabs and script execution order
• Experience in optimising game using profiler, reducing load time and draw calls
• Have experience of building complex UI with 2D and 3D elements
• Experience of building UI for different resolutions and platforms like iOS, Android [PC & console is plus]
• Strong proficiency with Unity and C#, with at least one shipped title as part of a medium to large engineering team
• 2+ years of game development experience in a related role
• Capable of delivering quality Code Review feedback