11+ TAM Jobs in India

Greetings!!

We are hiring for TAM ( Technical Account Manager)  and please find the below details :

CADeploy Engineering Pvt.Ltd (http://www.cadeploy.com/"> www.cadeploy.com ) To give a brief introduction about my Company, we are an emerging MNC Engineering firm with a footprint, serving mid-market and large Organizations in the USA,CANADA,Europe and UK. We provide Mechanical, Civil, Architectural and Structural Engineering solutions in Building Construction, Industrial, Infrastructure, Automotive and Aerospace sectors.

Visit our website http://www.cadeploy.com/">www.cadeploy.com for further details

Job Location : Hyderabad

Shift : Fixed Night Shift

The TAM manages an assigned client base, both engaged and prospective, by acting as a technical and consultative resource that coordinates with other departments within CADeploy to facilitate client needs.  The TAM ensures the highest level of client satisfaction through identification of specific requirements, transcribing these into clear communication and follow-through on commitments.    The general purpose is to maintain healthy relationships and project performance through continual pulse monitoring with the client.  This will include checks on service delivery performance, recognition of special requirements, flagging of risk perceptions, etc.  The objective is to build and maintain a strong working affiliation for continuity of account while guiding the technical and managerial execution for efficiency and effectiveness.  This role is essential to the growth plan of CADeploy as a foundation to its brand recognition for quality performance.

The TAM will be expected to generally execute on the following across an assigned client base:

• Serve as an important point of contact for key clients as well as all internal stakeholders.
• Develop and nurture strong client relationships through top level customer service.
• Know and document client requirements and concerns, understand the details of their business processes and ensure that CADeploy will appropriately meet their evolving needs.
• Provide excellent, regular client communications and responsive, consistent follow-through on all issues and actions.
• Coordinate and assist with the roll-out of CADeploy’s services offering to new clients as required.
• Drive strategic planning and development of improvements and work.
• Handle client requests and assist in the development of quotations/proposals ensuring that CADeploy’s standards are enforced uniformly.
• Facilitate internal project hand-offs to verify that the work performed is complete and meets the client’s, as well as, CADeploy’s standards.
• Provide customized, end-user (staff) communications for all new clients engaged, ensuring a seamless and successful deployment of CADeploy’s services to their specific standards.
• Act as an escalation point for technical and client service issues as necessary.
• Work with the PMO and delivery team to direct troubleshooting efforts on escalated issues as needed.

Regards,

Bhavani

Key Responsibilities:-

Requirements Documentation: Prepare and maintain BRD, FRD, and SRS to ensure clear understanding of business requirements among stakeholders and the development team.

Wireframing: Create wireframes and basic process flows to explain project workflows and user interface requirements.

Project Task Management: Create, assign, and track project tasks to ensure timely delivery.

User Acceptance Testing (UAT): Conduct and support UAT to ensure the solution meets business requirements.

Stakeholder Collaboration: Work closely with internal teams and clients to gather requirements and ensure smooth project execution.

Process Improvement: Identify areas for improvement in business processes and suggest better solutions.

Team Support: Guide and support junior Business Analysts when required.

Required Skills: -

• Strong analytical and problem-solving skills
• Good communication and documentation skills
• Experience with tools like JIRA, Asana, and Figma
• Understanding of SDLC and Agile methodologies
• Experience with Power BI, Excel, or other data visualization tools is a plus
• Knowledge of AI tools such as Notion AI, Fireflies AI is a plus

JOB PURPOSE:

We are seeking self-driven individuals to lead customer interactions for our Steel Fabricator as a Category. The ideal

candidate is a steel fabrication expert with an entrepreneurial spirit, ready to design and develop an industry-defining

business. We are looking for self-starters who can navigate ambiguity, adapt to different fabrication processes, and are

passionate about driving innovation within the steel fabrication space.

This role is centred around generating demand by effectively engaging with the right target audience and building

strong customer relationships.

“If you thrive on building businesses from the ground up and want to make a lasting impact, this role is perfect for you.”

PRINCIPLE ACCOUNTABILITIES:

▪ Develop a Strong Network and Order Pipeline for Steel Fabrication Services in Manufacturing OEM / EPC

customer/Asset Owner working on Greenfield and Brownfield Projects.

▪ Develop an annual Order Book of + 200 Cr for Pre-Fab Structural Steel, Contract Manufacturing Serves In Steel and

Value added Services.

▪ Monitor, Map and Target Upcoming Govt and Private Capex Projects in sectors using fabricated Structural Steel,

Component & Sub-Assembly Manufacturing in Railways, Metro, Process Plants, Oil & Gas, Renewables, Industrial

Plants.

▪ Prepare customer acquisition plans, Sales Pipeline in line Sales Revenue & Margin Targets.

▪ Conduct sales presentations tailor made to address Customer Expectation and communicate value propositions.

▪ Evaluate Engineering Drawings, Technical Specification, Contractual Condition, Project Schedules, Sope of Work,

Division of Responsibility, Quality Requirements, Inspection and Test Plans etc.

▪ Preparation of Estimates, Proposals, bids, Quotations & Techno-commercial Proposals as per Customer

Specifications, Drawing and Engineering Inputs.

▪ Lead Contractual Negotiation with customers (Payment Terms, Credit Period, LD, PVC, Delivery Incoterms, Project

Schedule).

▪ End to end Customer Relationship Management, Client support to ensure long term business relationship and

business growth.

▪ Work closely with Supplier Onboarding & operations team in providing inputs on on boarding requirements and

forecast demand trends.

▪ Responsible for Sales MIS.

▪ Convene regular review meetings with customers to identify issues, resolve them & communicate progress being

made on Work in Progress orders.

▪ Develop a Pre-Bid Risk assessment and mitigation plan.

▪ Responsible in Monitoring, Analysing and Assessing Market Forces and Competitors

▪ Reviewing customer activity, anticipating consumer needs, and improving customer satisfaction.

▪ Represent Company in Industry Events, Seminars and Trade Shows to build relationships across the Markets and

communicate company’s value proposition.

SKILLS AND KNOWLEDGE:

Qualifications:

▪ B.Tech /M.Tech – Civil / Mechanical / Structural Engineering

▪ MBA- Marketing / General Management

Work experience:

▪ 10-15 plus Experience in the B2B Sales Structural Steel Fabrication / Heavy fabrication/Manufacturing Industry.

Work Experience in B2B contract manufacturing companies / MAAS/ VAS is an added advantage.

▪ Experience in bidding for Manufacturing & Fabrication works to EPC, Asset Owners, and Government Tenders.

Required skills:

▪ Strong Network and reach with Mid and Large Size EPC companies and OEM/Asset Owner.

▪ Experience in Key Account Management of Large Accounts comprising of Fortune 500 Companies.

▪ Experience in Generating an annual business of +100 Cr.

▪ In depth knowledge in manging Engineering, Proposal, Estimation for Fabrication Jobs.

▪ Knowledge & Understanding of Engineering Drawing, Structural Steel Designs, Erection Drawing and Manufacturing

Processes like Cutting, Bending, Rolling, Welding, Shot Blasting, Painting.

▪ Ability to understand Business Finance and carry out Pre-Bid financial analysis including.

▪ Projected Cash Flow, Contribution Margins, ROCE, Working Capital etc

▪ Strong understating of Contract Terms & Conditions including payment terms, Credit period price variation clauses,

Liquidated Damages, Defect Liability etc.

▪ Experience in leading Contractual Negotiations for high value contracts.

▪ Understanding of Financial Instruments like BG, LC, MARPA, Bill Factoring.

▪ Strong Networking & Communication Skills

▪ Advanced Excel

▪ Time management, multitasking, and interpersonal skills.

▪ Ability to closely collaborate with other

Job Profile:-

• Appraising credit proposals and scrutinizing relevant documents prior to sanctioning and disbursement of pre owned car and ensuring compliance with organizational policies.
• Conducting comprehensive study of creditworthiness of individual clients by supervising data verification and field investigation activities.
• Evaluating financial statements of various clients and availing approval of quantum of credit considering all deviations as per policy.
• Interacting with the Field investigation FI and Risk Control Unit RCU agencies, visiting them regularly to resolve their queries, providing valuable feedback to enhance their report quality and ensure seamless execution of business operations.
• Conducted surprise visits to some customers to cross check the authenticity of the FI and RCU reports in turn avoiding fraud cases and minimizing the loses.
• Successfully maintained a Login to disbursement turn around time of 7days and a loan processing turn around time of 48 hours inclusive of FI and RCU process completion
• Pivotal in achieving minimal number of operational errors related to files disbursed.
• Implementing various trackers and reporting systems, preparing daily MIS and monthly branch reports for monitoring business performance.
• Successfully improved the branch profitability by constantly supervising the operations costs.
• Mentoring & motivating the CPA team force, imparting continuous on job training on various changes in the policy for accomplishing greater operational effectiveness.
• Conducting programmes to enhance efficiency in various business operations, setting up sales objectives and streamlining processes to ensure smooth functioning of sales and credit operations.
• Channel Management-Supervising management of files logged in through the alternate Channel as this is one of the most profit making product for the company.
• Implementing result oriented recovery plans, made Business development visits mandatory for high value disbursement rendering regular feedback to the collections team on portfolio performance

Requirement understanding and elicitation, analysis, data/workflows, contribution to product

projects and Proof of concept (POC)

 Contribute to preparing design documents and effort estimations.

 Develop AI/ML Models using best-in-class ML models.

 Building, testing, and deploying AI/ML solutions.

 Work with Business Analysts and Product Managers to assist with defining functional user

stories.

 Ensure deliverables across teams are of high quality and documented. 

 Recommend best ML practices/Industry standards for any ML use case.

 Proactively take up R and D and recommend solution options for any ML use case.

Apply only on this link - https://loginext.hire.trakstar.com/jobs/fk0szpm?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0szpm?source=

LogiNext is a cloud-based logistics and field service optimization company with core expertise in automated delivery scheduling, route optimization, live tracking of resources, and delivery validation. Using advanced machine learning algorithms, LogiNext enables its clients with omnichannel capabilities creating a seamless delivery experience for all the customers. Using automated delivery automation and dispatch for increased efficiency, route optimization to avoid local traffic hassles, live tracking of resources for operative responsiveness, and delivery validation for complete transparency, LogiNext helps companies process same-day and even two-hour deliveries.

LogiNext has more than 200 enterprise clients including many satisfied retail and e-commerce players in North America, Middle-East, South and Southeast Asia. It has also been heralded by multiple platforms as being one of the fastest growing SaaS companies in the world.

The true growth hackers, who paved the way for this success are the people working exceptionally hard and adding value to our organization. Our brand ambassadors - that's how we address our people, bring unique values, discipline, and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!

About the Role:

LogiNext is looking for an experienced and dedicated client operations professional to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying platform value to our clients while supporting enterprise implementations. With a deep understanding of enterprise SaaS platform, you will offer solutions where LogiNext products can be put to best use helping clients achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the technology operations throughout the client’s journey with LogiNext and deliver ideas and solutions to clients to enhance their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.

Responsibilities

Ensuring smooth implementation, execution of projects and immediate support to users of product Training clients about all the features of the product to ensure the maximum utility and value add with timely ticket resolution and adhering to SLA Compliance Collaborating with various clients on a daily, weekly and monthly basis to resolve their queries in terms of all aspects of the product Maintaining the data sanctity on CRM and keeping all the stakeholders updated Single-handed responsibility of NPS, product adoption, change management and certification of users Communicating relevant business information, providing structured feedback to senior management and making product suggestions internally Monitoring service levels and acting as a point of contact for all complex problems, resolving the on-ground issues effectively and efficiently

Requirements

Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field 0-2 years of experience in client operations with working knowledge of enterprise SaaS products Expert in using cloud softwares such as Google Analytics, Ticketing Management. CRM and system integration softwares (Postman) and API standards Hands on experience with MS Office (especially PowerPoint, Word and Excel) Flexible and fast adaptive nature with a positive approach towards completion of assigned task with an ability to meet aggressive deadlines and work under continual pressure Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Be a problem solver at heart, willing to take up any task with a genuine interest in learning by doing Confident and dynamic personality which can bring fun to the team, and sense of humour, is a plus Willingness to travel around 100% of the time within the city and between cities Team

• Experience in designing & developing systems/software for large business environments (Java, J2EE).
• Strong design and coding skills in Enterprise Java, REST & SOAP web services, ORM (JPA/Hibernate), Spring, Maven, JMS (ActiveMQ), Caching, XML, JSON.
• Experience with multiple integration technologies / frameworks.
• Must have good experience in Unix/Oracle/SQL.
• Experience in Agile Development, Scrum, and Iterative approaches.
• Experience and exposure to AWS Cloud Services and DevOps mindset and expertise is a plus Experience with Mule or any ESB (Enterprise Service Bus) is a plus.

• 2+ Years of proven development experience in developing applications in .net including development for web and desktop applications.

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• The candidate should have strong analytical skills and an eye for detail.

• Applicants must exhibit self-motivation and a willingness to do what it takes to succeed

• Excellent troubleshooting and communication skills

Skills That Will Help You In The Role

Must-Have Skills: ASP.NET MVC, Web API, .Net Core, C#, VB.Net, WinForms, Entity Framework, LINQ, ADO.Net, SQL server/ MySQL

Good to Have:  AngularJS/Angular , cloud infra including Azure, AWS, mobile technologies, wpf 

Job Description:-

• Php Developer Skills Required.
• Good working knowledge on Core PHP.
• Strong knowledge of MVC Framework and knowledge of Laravel.
• Good working knowledge of JavaScript & JS frameworks, preferably jQuery.
• Strong knowledge of MySQL databases & OOPS concepts.
• Strong knowledge of ORM and query builder.
• Knowledge of queue scheduling and task scheduling.
• Strong knowledge of Artisan commands.
• Hands on experience of service providers and create new service providers in the application when needed.
• Integration of user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable modules.
• Solve complex performance problems and architectural challenges.
• Write well designed, testable, efficient code by using best software development practices.
• Integrate data from various back-end services and databases.
• Create and maintain software documentation.
• Knowledge of Rest APIs.
• Knowledge of the payment gateway integration (PayPal, PayUMoney, CC Avenue etc.)
• Good knowledge of wallet integration (Paytm, Phone-Pe, Amazon) etc.
• Proficient understanding of code versioning tools, such as Git is mandatory.
• Ability to debug the code and resolve the issues.

Key Responsibilities:-

• Build reusable code and libraries for future use.
• Participate in the full lifecycle of the projects.
• Optimize application for maximum speed and scalability.
• Ability to work independently and within a team environment.
• Assist in troubleshooting any production issues.
• Working within an existing code base and also writing code from scratch.
• Good team player -collaborate with other team members and stakeholders.
• Commitment to meet corporate goals and tight deadlines.

Key Skills:- HTML, CSS, Bootstrap, jQuery, JavaScript, PHP, Core PHP, knowledge of MVC framework, database, MySQL, Laravel Framework, Rest APIs, 3rd party tool integration, OOPs programing concept.

Experience:- 3+ Years’ experience.

Education Qualification:- B.E./B.Tech. /MCA or equivalent in computer science or a related field.