2+ TAM Jobs in India

Senior Product Manager (Healthcare Payer Domain)

As a Senior Product Manager, you will be the leader and mentor of one value stream within Healthcare Payer, responsible for the end-to-end user journey of the product portfolio. You will have advanced skills in backlog prioritization, product/component integration, and commercialization. You will also provide deal-specific sales support and lead discussions with customers and partners. You will seek voice of customer and voice of market feedback and lead decision making on projects through collaboration with cross-functional teams.

Required Skills : US Healthcare/Healthcare Domain, B2B SaaS, Product Management, Product Operations, Claims experience, Healthcare Payer Domain Experience, Commercial software product development, preferably with enterprise software, TAM, SOM, Voice of the Customer, Voice of the market, PLM, go-to-market (GTM) product strategy, Product User Experience.

Key Responsibilities

• Proven experience in leading and mentoring product teams, with focus on fostering a data- driven culture.
• Deeply understand how the product and/or components impact other aspects of the portfolio
• and/or product line in delivering business value, and track and provide guidance on competition and market trends.
• Promote and integrate a data-driven methodologies into the product development lifecycle.
• Utilize data to make informed product decisions and establish frameworks to measure success.
• Manage and deliver go-to-market (GTM) deliverables and ensure alignment with the company vision and strategy. Collaborate closely with cross functional teams, including engineering, design, marketing, sales, Operations, customer success to ensure successful product launch and adoption.
• Prioritize and manage the product backlog for specific product, component, and integrations, including cross-value stream dependencies, and collaborate with cross-functional teams to deliver high-quality products that solve customer problems and create value.
• Lead the team for their product or component area, providing direction, feedback, and coaching, and build organizational capacity through training and mentoring of others on product and market knowledge.
• Work with other functions to understand how the product affects and is affected by other functions to deliver a positive customer/user experience, and lead customer discussions and shadow users to analyze their day in the life (DILO) and improve user experience (UX) with the product.
• Build organizational capacity through development of documented processes and artifacts and consider the connections between products and services in making decisions.
• Provide deal-specific sales support and validate inputs provided by direct reports and leverage insights to understand and build market segment sizing for existing products or solutions (total addressable market (TAM), serviceable addressable market (SAM), and serviceable obtainable market (SOM))
• Be familiar with competition and their products and actively seek structured voice of customer(VOC) and voice of market (VOM) feedback.
• Drive the commercialization effort, managing all artifact development, delegating to people on the team as needed, and collaborating with other departments to provide input and ensure dependencies are managed.
• Lead discussions with customers and partners, actively mentor others in and outside the product organization, build consensus and lead decision making, and find solutions to challenges and make recommendations, including validation of frameworks developed by reports and executing on them.
• Define, track, and analyze key performance metrics to assess product performance and identify areas of improvement.
• Drive continuous product innovation by staying current with industry trends and emerging technologies in healthcare.
• Experience in identifying cost centers and implementing strategies to improve efficiency and optimizations.
• Must have the ability to thrive in a fast paced, dynamic environment and manage multiple priorities effectively.

Qualifications

• Technical chops and systems thinking expertise to comfortably work with high performing engineering teams. Strong ability to effectively communicate business requirements to engineers.
• 8+ years of working in software development organizations that build software or applications for the US healthcare industry (experience with core administrative processing systems/claims processing systems would be an added advantage).
• 5+ years of successfully working within product management (As Associate Product Manager or above) to analyze, define and document software requirements for commercial software product development, preferably with enterprise software.
• 5+ years of experience working in an Agile/Scrum software development environment.
• Bachelor’s degree in engineering (preferably computer science), Math, and/or Science. An MBA from a tier 1 / 2 B-school is an added advantage.
• Proven track record of leading and delivering successful products from ideation to launch.
• Excellent skills in backlog prioritization, product/component integration, and commercialization
• Experience in collaborating with cross-functional teams, such as engineering, design, marketing, and operations, and leading decision making on projects
• Experience in mentoring and coaching others on product and market knowledge, and building organizational capacity
• Excellent communication, presentation, and interpersonal skills
• Familiarity with agile methodologies and tools, such as Scrum, Kanban, Jira, etc.

Greetings!!

We are hiring for TAM ( Technical Account Manager)  and please find the below details :

CADeploy Engineering Pvt.Ltd (http://www.cadeploy.com/"> www.cadeploy.com ) To give a brief introduction about my Company, we are an emerging MNC Engineering firm with a footprint, serving mid-market and large Organizations in the USA,CANADA,Europe and UK. We provide Mechanical, Civil, Architectural and Structural Engineering solutions in Building Construction, Industrial, Infrastructure, Automotive and Aerospace sectors.

Visit our website http://www.cadeploy.com/">www.cadeploy.com for further details

Job Location : Hyderabad

Shift : Fixed Night Shift

The TAM manages an assigned client base, both engaged and prospective, by acting as a technical and consultative resource that coordinates with other departments within CADeploy to facilitate client needs.  The TAM ensures the highest level of client satisfaction through identification of specific requirements, transcribing these into clear communication and follow-through on commitments.    The general purpose is to maintain healthy relationships and project performance through continual pulse monitoring with the client.  This will include checks on service delivery performance, recognition of special requirements, flagging of risk perceptions, etc.  The objective is to build and maintain a strong working affiliation for continuity of account while guiding the technical and managerial execution for efficiency and effectiveness.  This role is essential to the growth plan of CADeploy as a foundation to its brand recognition for quality performance.

The TAM will be expected to generally execute on the following across an assigned client base:

• Serve as an important point of contact for key clients as well as all internal stakeholders.
• Develop and nurture strong client relationships through top level customer service.
• Know and document client requirements and concerns, understand the details of their business processes and ensure that CADeploy will appropriately meet their evolving needs.
• Provide excellent, regular client communications and responsive, consistent follow-through on all issues and actions.
• Coordinate and assist with the roll-out of CADeploy’s services offering to new clients as required.
• Drive strategic planning and development of improvements and work.
• Handle client requests and assist in the development of quotations/proposals ensuring that CADeploy’s standards are enforced uniformly.
• Facilitate internal project hand-offs to verify that the work performed is complete and meets the client’s, as well as, CADeploy’s standards.
• Provide customized, end-user (staff) communications for all new clients engaged, ensuring a seamless and successful deployment of CADeploy’s services to their specific standards.
• Act as an escalation point for technical and client service issues as necessary.
• Work with the PMO and delivery team to direct troubleshooting efforts on escalated issues as needed.

Regards,

Bhavani