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Businessonbot Inc Careers

http://www.businessonbot.com
Founded
2020
Type
Product
Size
0-20
Stage
Raised funding
About
We help D2C brands with end to end WhatsApp solutions to create a loyal user base on WhatsApp Businessonbot provides voice and text based multilingual chat solutions with CRM integrations and marketing automations.
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Kirushanth Kumar
Company social profiles
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Jobs at Businessonbot Inc

at Businessonbot Inc
1 recruiter
DP
Posted by Kirushanth Kumar
Bengaluru (Bangalore)
1 - 3 yrs
₹4L - ₹6L / yr
Technical support
Product support
Javascript
Linux/Unix
SQL
+1 more

About you

Product Support Engineer works closely with the tech lead to drive the vision and plans, building and supporting with lovable technology first product that customers want.


Responsibilities

  • Troubleshooting tech issues by asking customers targeted questions.
  • Providing customers with tech support via desktop solutions, chat functions, emails, and calls.
  • Following up on technical queries and providing prompt feedback.
  • Prioritizing customer queries and escalating serious technical issues to developers.
  • Ability to relay important application feedback to developers

Your growth

  • You’ll experience growth as startup has turned profitable and become the leading Whatsapp solution provider for D2C businesses in India
  • You’ll see a 30-people team becoming a 100-people and will grab the rarest opportunity to be in the room where company’s decisions are planned with founders, product and marketing leaders.
  • You’ll love working with super-strong business and product teams, and fall in love with technology first approach to solve large scale tech problems.
  • You will be rewarded with a competitive offer.

Qualifications

  • 1-3+ years experience as tech support engineer
  • Problem solving attitude

Benefits

  • Free snacks & grubs 🌭 every Christmas, Eid and Diwali from our beloved brands (check it out !)
  • Mid term appraisal
  • Health benefits
  • Bring your dog to work 🐶
  • Sponsored meet ups at resorts across India!

About us

We are on a mission to help 30 million+ D2C brands and SMBs with automated sales and user acquisition on WhatsApp in India. In the first half of 2021, Businessonbot has grown 145% M-o-M in MRR and targets a massive wave of D2C businesses in India.

This year, we'd like to become the 1st and largest WhatsApp SaaS player of its kind in India. There’s never been a more exciting time to be in Businessonbot.


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