
Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.
Roles & Responsibilities :
* Proven experience in Java8, Spring Boot, Microservices/API
* Strong experience with Kafka, Kubernetes
* Strong experience in using RDBMS (Mysql) and NoSQL.
* Experience in working in Eclipse / Maven environments.
* Hands-on experience in Unix / Shell scripting.
* Hands-on experience in fine-tuning application response/performance testing.
* Experience in Web Services.
* Strong analysis & problem-solving skills
* Strong communication skills - both verbal and written
* Ability to work independently with limited supervision
* Proven ability to use own initiative to resolve issues
* Full ownership of projects/tasks
* Ability and willingness to work under pressure, on multiple concurrent tasks, and to deliver to agreed deadlines
* Eagerness to learn
* Strong team-working skills

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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We're seeking passionate, next-gen minded engineers who are excited about solving complex technical challenges and building innovative, first-of-its-kind products which make a tangible difference for our customers. As a Backend SDE-1, you will play a key role in driving strategic initiatives, collaborating with cross-functional teams across business, product, and operations to solve exciting problems. This role demands strong technical acumen, leadership capabilities, and a mindset focused on innovation and operational excellence.
We value individuals who think independently, challenge the status quo, and bring creativity and curiosity to the table—not those who simply follow instructions. If you're passionate about solving problems and making an impact, we'd love to hear from you.
Key Responsibilities
- Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Understand broader organization goals and constantly prioritise your own work.
- Technical Excellence: Understand the onground problems, explore and design various possible solutions to conclude and implement scalable, extensible and secure software systems. Implement and learn best practices in technical architecture, coding standards, and software testing to ensure product delivery with highest speed AND quality.
- Project and Program Management: Setting up aggressive as well as realistic timelines with all the stakeholders, ensure the successful delivery of engineering projects as per the defined timelines with best quality standards ensuring budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
- Cross-functional collaboration: Collaborate with Product Managers, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
- Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.
Required Qualifications
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- 1+ years of experience in software engineering
- Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
- Strong understanding of software design principles and patterns.
- Hands on with multiple programming languages and modern development frameworks.
- Understanding of relational and non-relational databases.
- Experience with Redis, ElasticSearch.
- Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.
Skills:- MySQL, Python, Django, AWS, NoSQL, Kafka, Redis, ElasticSearch

About the Role:
We are seeking a skilled and driven Backend Developer with expertise in Python (Django/FastAPI) and Node.js (TypeScript) to join our team. The ideal candidate will have experience in database design (RDBMS and NoSQL), REST API and GraphQL development, cloud services, and AI-driven applications. You will be responsible for designing and implementing scalable backend solutions, ensuring high performance, security, and reliability.
If you’re passionate about backend development, Generative AI, and data engineering, this is the role for you!
Key Responsibilities:
Backend Development:
- Develop and maintain robust, scalable backend services using Node.js (TypeScript) and Python (Django/FastAPI).
- Build APIs with REST and GraphQL, ensuring high security and performance.
- Implement authentication mechanisms such as OAuth2.0, SAML, JWT, MFA, and passkeys (optional).
- Research and integrate Generative AI (Gen AI) models and OpenAI APIs into backend systems.
Database & Data Engineering:
- Design and optimize schemas for both relational (PostgreSQL, YSQL) and NoSQL (DynamoDB, MongoDB) databases.
- Work with Redshift, BigQuery, and Snowflake to manage large-scale data processing.
- Develop ETL pipelines for data ingestion and transformation.
- Utilize Apache Airflow for workflow automation.
Cloud Services & Serverless Architecture:
- Work extensively with AWS Cloud services, and optionally Azure and GCP.
- Design and implement serverless architectures and event-driven systems using frameworks like AWS Lambda or equivalent on Azure/GCP.
- Configure and manage webhooks for event notifications and integrations.
- Integrate Apache Pulsar for real-time event streaming and messaging.
Programming & AI Integration:
- Apply design patterns, SOLID principles, and functional programming practices.
- Develop Python-based AI/ML solutions, leveraging Django/FastAPI for backend services.
- Manage AI/ML environments using Conda.
DevOps & Deployment:
- Utilize Docker and Kubernetes (K8s) for containerization and orchestration.
- Collaborate with DevOps teams for CI/CD pipelines and scalable deployments.
Tools & Utilities:
- Use Postman, Swagger, and cURL for API testing and documentation.
- Demonstrate strong knowledge of Unix commands for troubleshooting and development.
- Work with Git for versioning and code management.
Key Skills & Qualifications:
Must-Have:
✔ Proficiency in Python (Django/FastAPI) and Node.js (TypeScript).
✔ Experience with NestJS framework.
✔ Expertise in RDBMS and NoSQL database design and optimization.
✔ Hands-on experience with REST API and GraphQL development.
✔ Familiarity with authentication protocols such as OAuth2.0, SAML, JWT, and MFA.
✔ Strong understanding of AWS Cloud Services and Serverless Architecture.
✔ Experience with Gen AI, OpenAI APIs, and AI model integration.
✔ Hands-on knowledge of Python and Conda environments.
✔ Expertise in Redshift, BigQuery, Snowflake, and Apache Airflow for Data Engineering.
✔ Exposure to Apache Pulsar for event streaming.
Nice-to-Have:
➕ Exposure to Azure and GCP serverless frameworks.
➕ Knowledge of webhooks for event handling.
➕ Experience with passkeys as an authentication option.
Soft Skills:
✅ Problem-solving mindset with a passion for tackling complex challenges.
✅ Ability to learn and adapt to new tools, frameworks, and programming languages.
✅ Collaborative attitude and strong communication skills.
What We Offer:
💰 Competitive compensation and benefits package.
🚀 Opportunity to work with cutting-edge technologies in a fast-paced environment.
📚 A culture of learning, growth, and collaboration.
🌍 Exposure to large-scale systems, AI/ML integrations, and exciting technical challenges.



Mandatory Skill set : C++ and Python - UNIX- Database - SQL or Postgres
Developer Role EXP : 3 to 5yrs
Location : Bangalore /Chennai/Hyderabad
1. Strong proficiency in C++ , with fair knowledge of the language specification (Telecom experience is preferred).
2. Proficient understanding of standard template library (STL): algorithms, containers, functions, and iterators
3. Must have experience on Unix platforms, should possess shell scripting skills.
4. Knowledge on compilers(gcc, g) and debugger (dbx). Knowledge of libraries and linking.
5. Good understanding of code versioning tools (e.g. Git, CVS etc.)
6. Able to write and understand python scripts (both python2 and python3)
7. Handson with logic implementation in python and should be familiar with list comprehension and is comfortable in integrating it with C++ and Unix scripts
8. Able to implement multithreading in both C++ and Python environment.
9. Familiar with Postgres SQL.
C++ developer with Python as secondary - 3 to 4 yrs exp / should be CW.
- Build applications to solve business problems in healthcare using Machine Learning techniques and software technologies
- Designing and developing machine learning models
- Running machine learning tests and experiments
- Work with the product and operations team to understand the business
requirements
- Create epics and user stories from requirements
- Prioritize the work based on the changing client requirements
Skills and Specifications:
Required Skills
- Experience in coding with Java
- Experience in working with Spring Framework
- Experience with basic API protocols
- Experience with developing, debugging and dev testing
- Decent communication skills
Nice to have
- Experience with distributed storage & Database Systems (SQL or
NoSQL, eg MySQL or MongoDB)
- Experience with production quality management, deployment &
monitoring.
- Experience with Tomcat, Nginx & Linux.
- Experience with Cloud Technologies (AWS, Azure, Oracle Cloud
etc)
- Product understanding skills.



Roles and Responsibilities
- Develop data analysis and processing engines using Python
- Develop server-side applications
- Develop and deploy applications on AWS
- Individually manage multiple projects with end-to-end oversight
- Undertake POCs on new tech stacks and integrate them in applications on a functional level
- Design small and large applications on an enterprise level
- Understand business requirements and translate them into applications
- Plan projects with complete details such as efforts, timelines, and wireframes
- Work under tight timelines
- Assist in project management of micro-innovation projects
- Create tools, templates, SOPs / training manuals, process documents etc
- Work with cross-functional / domain teams
- Work in a fast-paced and agile development environment
Desired Candidate Profile
- 3+ years of relevant experience with Object Oriented Programming.
- Expertise in Web frameworks: Django, Flask.
- Should have working knowledge in Programming: Python Advanced.
- Hands on knowledge on Source Control: GIT.
- And RESTFul Services.
- Strong knowledge of MVC / MVT framework, Apache Web Server/IIS/nginx, Docker, etc
- Proficiency in writing Web APIs / Rest APIs
- Ability to develop client server architecture applications
- Excellent understanding of relational databases such MySQL, MS SQL, and NoSQL(Mongodb)
- Strong understanding of how to connect a database with a chosen back-end language, with adequate grip over architecture
- Understanding of security-related concepts / within a server-side application
- Adequate knowledge on SDLC
Location- PAN India
must know Core Java,Eclipse
immediate joiner
NP - 15 dayss or less
hands on experience of 1-2 years in JAVA/ J2EE Technology and good understanding of MVC Architecture


Candidates should have worked with Startups (IT Product Firms)
Should be from B2C Firms/Product/SaaS Firms
Key Skills: Python, Golang, Java, Distributed Systems, Cloud, Microservices Architecture, MVC, Design Patterns, Data Structure, Algorithms
Your Experience Across The Years in the Roles You’ve Played
- 6+ years of technology experience (at least 2 years in direct engineering management)
- Managing a 5-15 member engineering team in an agile product org
- Track record of collaborative working with multiple stakeholders
- Planning and analysis with effective communication skills
You’ll Be Improving & Responsible For
- Our products engineering team that works on initiatives fuelling the growth of our recent health retail insurance products
- Collaboration across cross-functional stakeholders to ensure delivery timelines are met
- Implementing product engineering best practices, and evangelizing them within the org
- Engineering management with a strong sense of ownership
- Problem solving with a clear and analytical approach and organized work habits
- Technological innovation in agile product engineering scenarios
- Product and business management principles and metrics
●Work closely with Principal Engineers to design, implement and deploy applications that impact
Rupeek’s business with an emphasis on Mobile, Payments, Core Platform and Analytics.
●Drive the architecture and design of large-scale, multi-tiered, distributed software applications, tools,
systems and services using object-oriented design, distributed programming, Java and C/C++.
●Gather business and functional requirements from external and/or internal customers and end-users,
and translate requirements into technical specifications to build robust, scalable, supportable solutions
that work well between a range of complex systems.
●Serve as technical lead throughout the full development lifecycle, end-to-end, from scoping, planning,
conception, design, implementation and testing, to documentation, delivery and maintenance.
●Provide design reviews for other engineers, including feedback on architecture and design issues, as
well as integration, performance and scalability.
●Manage engineers on multiple technical projects and ensure schedules, milestones, and priorities are
compatible with technology and business goals.

