
Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.
Roles & Responsibilities :
* Proven experience in Java8, Spring Boot, Microservices/API
* Strong experience with Kafka, Kubernetes
* Strong experience in using RDBMS (Mysql) and NoSQL.
* Experience in working in Eclipse / Maven environments.
* Hands-on experience in Unix / Shell scripting.
* Hands-on experience in fine-tuning application response/performance testing.
* Experience in Web Services.
* Strong analysis & problem-solving skills
* Strong communication skills - both verbal and written
* Ability to work independently with limited supervision
* Proven ability to use own initiative to resolve issues
* Full ownership of projects/tasks
* Ability and willingness to work under pressure, on multiple concurrent tasks, and to deliver to agreed deadlines
* Eagerness to learn
* Strong team-working skills

About Kapture CX
About
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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- - Strong architecture and design skills and keen business sense.
- - Strong core server-side technologies experience (Java), database design & performance tuning exposure.
- - Strong OO design skills, knowledge of frameworks such as Spring/ Spring Boot/ exposure to functional programming a plus.
- - Good knowledge of nodeJS/ noSQL a definite plus.
- - Good exposure to front end/UI skills (JS, HTML, Angular).
- - Good exposure to configuration management, testing, deployment.
- - Deep knowhow of data structures, algorithms.
- - Hands on development across technologies
Key Responsibilities:
● Work closely with product managers, designers, frontend developers, and other
cross-functional teams to ensure the seamless integration and alignment of frontend and
backend technologies, driving cohesive and high-quality product delivery.
● Develop and implement coding standards and best practices for the backend team.
● Document technical specifications and procedures.
● Stay up-to-date with the latest backend technologies, trends, and best practices.
● Collaborate with other departments to identify and address backend-related issues.
● Conduct code reviews and ensure code quality and consistency across the backend team.
● Create technical documentation, ensuring clarity for future development and
maintenance.
Requirements;
● Experience: 4-6 years of hands-on experience in backend development, with a strong
background in product-based companies or startups.
● Education: Bachelor’s degree or above in Computer Science or a related field.
● Programming skills: Proficient in Python and software development principles, with a
focus on clean, maintainable code, and industry best practices. Experienced in unit
testing, AI-driven code reviews, version control with Git, CI/CD pipelines using GitHub
Actions, and integrating New Relic for logging and APM into backend systems.
● Database Development: Proficiency in developing and optimizing backend systems in
both relational and non-relational database environments, such as MySQL and NoSQL
databases.
● GraphQL: Proven experience in developing and managing robust GraphQL APIs,
preferably using Apollo Server. Ability to design type-safe GraphQL schemas and
resolvers, ensuring seamless integration and high performance.
● Cloud Platforms: Familiar with AWS and experienced in Docker containerization and
orchestrating containerized systems.
● System Architecture: Proficient in system design and architecture with experience in
developing multi-tenant platforms, including security implementation, user onboarding,
payment integration, and scalable architecture.
● Linux Systems: Familiarity with Linux systems is mandatory, including deployment and
management.
● Continuous Learning: Stay current with industry trends and emerging technologies to
influence architectural decisions and drive continuous improvement.
Benefits:
● Competitive salary.
● Health insurance.
● Casual dress code.
● Dynamic & Collaboration friendly office.
● Hybrid work schedule.
Industry
- IT Services and IT Consulting
Employment Type
Full-time
Requirements
- 3+ years of experience in the Development of JAVA technology.
- Strong Java Basics
- Linux
- SpringBoot or Spring MVC
- Hands-on experience in Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Java 8
- Any Caching Mechanism
- Good at problem-solving
Good to Have Skills:
- 3+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem-solving skills.
- Ability to work in a fast-paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding AI/ML algorithms is a plus.
Responsibilities:
- Designing and implementing Java-based applications.
- Analyzing user requirements to inform application design.
- Defining application objectives and functionality.
- Aligning application design with business goals.
- Developing and testing software.
- Debugging and resolving technical problems that arise.
- Producing detailed design documentation.
- Recommending changes to existing Java infrastructure.
- Developing multimedia applications.
- Developing documentation to assist users.
- Ensuring continuous professional self-development.
Requirements
- Degree in Computer Science or related field.
- Experience with user interface design, database structures, and statistical analyses.
- Analytical mindset and good problem-solving skills.
- Excellent written and verbal communication.
- Good organizational skills.
- Skills required- Java , Springboot , Hibernate , Database
● Proficiency in RESTful API, microservices architecture and containerization technologies
(Docker)
● Strong programming, problem solving skills, data structures and algorithms.
● Solid foundation in Computer Science, distributed systems and web technologies.
● Proficient in one or more Java based backend programming frameworks - Ex - Java spring,
Java spring boot, Java vert.x
● Knowledge of one or more SQL (mySQL, postgres) and noSQL data stores (mongDB or
Cassandra)
● Knowledge of observability systems
● Knowledge of managed cloud services like AWS / Azure / GCP
● Experience with distributed messaging technologies like RabbitMQ, Google PubSub etc.
• Strong technical experience with Java 8 and above
• Sound understanding of Database concepts & experienced with MySQL.
• Strong technical experience with JavaScript/Ajax/jQuery
• Good knowledge of Angular 2+ version.
• Good knowledge of REST APIs and Spring Boot.
• Awareness with any of version control systems like Git/SVN/TFS/VSS etc
• Awareness and exposure of AWS architecture components such as S3, SQS, Lambda, EKS etc
Good to Have:
• Knowledge of Docker and Containerization.
• Working in Agile env will be plus.
• Understanding of Code Optimization techniques, Code coverage tool and code analysis tool.
• Working knowledge of CI/CD process.
• Experience of onshore/offshore team collaborations.
• Makes a valuable contribution to team objectives, displays trust and mutual understanding, accepts constructive feedback, and handles confrontation constructively
Location: Bangalore
Function: Software Engineering → Backend Development
Requirements:
- 4 + years of experience in Java, Spring, Hibernate, Springboot/microservices
- Good understanding and practical experience in Spring framework ( Spring boot,JPA,MVC)
- Extensively worked on microservices based design architecture
- Strong command on Data Structures, algorithms & Problem Solving
- Very strong on Oops Java Basic,
- Good on Multithreading Concepts
- Should have good exposure on Messaging platform (Kafka,JMS, AMQ etc,)
About Bigbasket.com
At bigbasket.com we believe in being smart, quick and efficient, making your life as leisurely as possible. We understand that in this fast-paced world, time is always of the essence and hence want to make your grocery shopping easy and convenient so that no time is wasted in this process. So, no more hassle of going down to the grocery store and long queues for billing etc. You can browse through our varied range of products at bigbasket.com, order them and get them to be delivered at your own convenient time slot.
We specially hand pick each and every product for you, putting it through a safety packaging process and finding your home, no matter how bad the wind is or how cold the weather is. Our ''No questions asked refund' and ''10% off for a delayed delivery'' policy makes us a customer friendly online food and grocery store. Just follow three simple steps and get your order delivered - simply Browse, Add to cart & Choose delivery slot!
Why Explore a Career at Bigbasket.com
Bigbasket engineering thrives on out of the box thinking and relentless pursuit of excellence. We are looking for senior developers who share our passion for building world class software. If you are excited about the prospect of changing the way India shops for groceries and being a pioneer -- then this a great home for you. Not to mention the thrill of building products that millions use on a daily basis and using cutting edge technology to make the products customers love.
While we are techies at heart -- we don't use technology for the sake of technology, but pride ourselves in solving customer problems in the most efficient and elegant ways. Do the customers really care about efficient implementation of Levenshtein Distance? Well no. But they really appreciate when their typos are pardoned and don't get in the way. Similarly customers don't give a damn that robots efficiently segregate their packets, but they do care about their orders delivered in a timely way.
If you enjoy Coding, Testing and love solving business problems, then we'd like to meet you.
Experience: 2 - 5 years
Talents from Product/eComm/Internet firms Only
Key Skills: Spring boot, RESTful web services, JSON, Servlet, JSP, MySQL, MongoDB, Kafka, AWS Solr, Design Patterns, Java, Distributed systems, AWS
Looking for team members passionate about building platforms for next billion users and re-imagine the e-commerce for mobile-first users. You will be building solutions for personalization, logistics, search & discovery, payments, fraud prevention, and scalability that works and solve problems elegantly
Responsibilities:
• Develop server-side components, REST APIs
• Assume ownership for existing and new modules including design, development, and unit testing for enhancements of existing modules and development of new modules.
• Analyse problems logically and exercise sound judgment in defining, evaluating, and solving difficult technical and operational problems where solutions may be of a precedent-establishing nature.
• Lead the design and architectural improvements
• Participate and collaborate with team members in design discussions, determines areas of complexity, potential risks to successful implementation, suggest enhancements to architecture, implement POCs, and enhance application.
• Reduce technical debt with quality coding
Requirements:
• A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field) from IITs and Premier Engineering College.
• Excellent Object Orientation, coupled with excellent problem solving and debugging skills.
• Highly skilled at Java and related technologies, including Java Frameworks like Spring-boot or Drop wizard, RESTful web services, JSON, Servlet, JSP, MySQL, MongoDB, Kafka, AWS Solr.
• Must have hands-on experience in building scalable and secure back end systems.
• Have hands-on experience with systems that are asynchronous, RESTful and demand concurrency
• Good to have knowledge of best software engineering practices for all stages of the software development life cycle, including coding standards, code reviews, testing, deployment.
• Experience level: 2-5 years of software development experience in Java with web architecture and scalable design
- 3-5 Years of experience in Backend Development.
- Must have experience in Python (FLASK framework).
- Have Deep understanding of how RESTful APIs work.
- Familiar with various design and architectural patterns that can work at scale.
- Sound knowledge of NoSQL/SQL Databases (Mongo DB preferred).
- Strong experience with at-Cloud technology, preferably AWS or GCP or Azure.
- Core experience in developing complex backend systems.
- Communicating complex technical concepts to both technical and non-technical audiences.
- Passionate about application scalability, availability, reliability, and security.







