Campaign Manager

🔹 Role: Account Assistant

📍 Location: HSR Layout, Bangalore

📅 Experience: 1–2 years (Post Qualification)

🎓 Education: Graduate / CA-Intermediate

🏢 Company: Pocketly – A Fintech Startup

What We’re Looking For

We are looking for a driven and detail-oriented Account Assistant to join our finance team. If you're a quick learner, self-starter, and ready to grow with a dynamic fintech company, we'd love to meet you.

Key Responsibilities

Oversee day-to-day financial operations, including payroll, invoicing, and transactions.

Ensure timely tax compliance (GST, TDS, and related filings).

Coordinate with payroll consultants for payroll processing and statutory compliance.

Assist in preparing financial reports, including financial statements and MIS reports.

Support the implementation of new accounting policies, standards, and procedures.

Maintain confidentiality while handling sensitive financial data.

Manage day-to-day accounting tasks efficiently and accurately.

Adapt to a variety of operational tasks and responsibilities based on business needs.

Contribute to team goals by delivering timely and accurate outputs.

Requirements & Skills

Graduate or CA-Intermediate with 1–2 years of post-qualification experience.

Proficiency in Microsoft Excel and Microsoft Office.

Working knowledge of Tally ERP 9 is an advantage.

Strong attention to detail and a proactive attitude.

Excellent organizational and time management skills.

Strong sense of responsibility, accountability, and confidentiality.

Interested candidates can apply

Role Summary:

We are seeking a motivated TERRITORY SALES ASSOCIATE to engage with healthcare professionals, primarily

doctors, and schedule software demonstration appointments. The role requires an understanding of our

software solutions and the ability to effectively communicate the benefits to healthcare providers.

Key Responsibilities:

• Conduct field visits to healthcare professionals, clinics, and hospitals to introduce MocDoc's software
• solutions.
• Schedule and manage appointments with doctors to set up product demos.
• Build and maintain strong relationships with potential clients.
• Work closely with the sales and technical team to ensure successful demos.
• Identify opportunities to educate healthcare providers on the advantages of our software.
• Achieve daily, weekly, and monthly targets for appointments and demos.
• Requirements:
• Proven experience in field sales or a similar role (experience in healthcare or software sales is a plus).
• Strong communication and interpersonal skills.
• Ability to understand and explain technical features of software applications.
• Highly motivated, self-driven, and goal-oriented.
• Willingness to travel within the assigned territory.

Benefits:

• Competitive salary and performance-based appraisal.
• Opportunity to work with a growing healthcare technology company.
• Professional development and career growth.

A tick against the following skill sets would surely strengthen the candidature

• Strong PHP, JS fundamentals
• PHP frameworks: PHP Laravel
• JS frameworks: Vue.JS
• RDBMS: MySQL, Mongo DB

Job Description

Company Background

Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.

Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.

Overview

The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.

To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.

Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.

The Role

• Training clients on products, services, applications, maintenance & analytics dashboard
• Understand client requirements/issues & presents solutions as necessary
• To action ticket requests within Service Level Agreement & clearly articulate updates to clients
• Always looking at ways to improve internal systems and processes
• Prepare client quotes for additional services or products & issue invoices
• Review information and act upon findings
• To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
• Interpret and manipulate data
• Prepare documentation to share with clients following site visit
• Facilitate client meetings, sharing information and training
• To understand the functionality of all the Freespace products to support client with their needs
• Carry out any reasonable ad-hoc requests

Working Hours

2: 30AM to 10:30AM IST – Monday to Friday

On call support (only for critical issues) – Alternate weekend

The Person

• Positive can-do attitude, good manner with initiative
• Technical understanding in relation PCs, Networking, Displays, Wireless
• Customer focused & excellent communication skills are essential
• Ability to make decisions, compile reports based on data analytics
• Able to work fast and solve problems under pressure at times of high workload and competing priorities
• Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
• Focuses on results and desired outcomes and how best to achieve them
• Comfortable working with ambiguity & to question to gain full understanding
• Displays an ongoing commitment to learning and self-improvement
• A willing and helpful person who thrives on providing support for the team to achieve their goals

Qualification/skills

• Basic knowledge of PCs, Networking, Displays, Wireless
• Validating analytics data
• Discretion with confidential client information
• 3+ years customer service experience within a technical industry
• To have an interest in the build environment or architecture
• A Financial background is desirable
• Proficient in Microsoft Excel & Word is essential
• Excellent communication skills – presentation, written and verbal
• Ability to prioritise workload and problem solve
• Good research skills and attention to detail

What you need to have:

 Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

EmReach is one of the leading companies in Critical Event Management and Mass Notification solutions. We are hiring a talented QA Testing Analyst professional to join our team. If you're excited to be part of a winning team, EmReach is a great place to grow your career.

This is a Test Analyst role for System, System Integration or End-to-End testing for projects that require changes to one or several systems.

• Participate in project Test requirement analysis
• Under minimal supervision, creates Test ware –scenarios, cases, data, automated test scripts, assist in estimates creation.
• Executes Tests and collates evidence
• Defect reporting and tracking.
• Demonstrate implementation of process, strategy and/or testing improvement/efficiencies.

• Functional & Technical expertise role in developing & identifying tools that will optimise and improve the quality of testing
• Assist to impact analysis, test estimations, test planning for project
• Create test scripts (manual/automated) & test data based on test model (test scope) defined by test architect
• Understand the Functional requirements, Systems Architecture, Test Environments landscape and share your understanding within the team
• Set up and Execute tests using both automation tools and manual methods as applicable aligning to overall test strategy defined.
• Should have knowledge on Automation with at least one automation framework
• Raise defects, provide sufficient details and logs readily for further analysis and work with development teams to close the defects with appropriate root cause analysis documented.
• Use Test Automation tools as per Automation Approach defined by the Programme/Portfolio leads, come up with own ideas to innovate and automate all testing activities applicable to support the Automation and Continuous Improvement journey.
• Escalate any issues to Test Manager/Portfolio Test Lead as appropriate and in timely manner and provide options to resolve the issues

Mumbai

• Graduate with software engineering background
• Hands on Experience in Agile methodology.
• 2-4 years of experience in software testing.
• Domain/Testing/Technical certification will be an advantage

• Understanding of Cloud Technologies like Aws, Azure would be an added advantage
• Knowledge on micro services would be an added advantage.
• Knowledge on DEVOPS tools and process would be an added advantage.
• Should be able to handle work assigned/issues with minimal supervision.

• Advise student/ parents for their learning needs through structured Counseling Sessions.
• Fix appointments and conduct online demo sessions on daily basis including follow up sessions.
• Understand Customer profile & problems to explain implication of ineffective learning methods.
• Create the need for Smart Learning and advise student-parent to buy Vedantu Subscription as solution.
• Handle Objections and Price Negotiation to generate Sales Revenue.
• Learn/ Upgrade one’s own Product Knowledge and Sales Skills to achieve and exceed growing Sales target(s).
• Possess sound knowledge and understanding of consumer (students and parents) behavior.

• Possess sound knowledge and understanding of consumer (students and parents) behavior.
• Possess Basic / Good knowledge of Class 6 to 12 Subjects as per existing Curriculum.
• Enthusiastic and willing to work relentlessly for achieving and exceeding business targets.
• Thrive in a fast-paced ambiguous work environment.
• Have good communication skills in English and the regional language with professional presentation.