11+ SPIN Jobs in India

Inside Sales Representative for North America

Position Responsibilities :

• New account acquisition and upsell including prospecting, outbound, independently following up on inbound leads, qualifying, solution selling, negotiation and closing
• Proactively develop and manage a mix of small and large deals, while focusing on closing deals with a high likelihood of success
• Develop strategic prospecting plans for territory development, working with other team members where appropriate
• Apply experience in navigating through sales cycle to drive deals to closure, identifying key decision makers and business drivers
• Applies thorough knowledge of key competitors and understanding of how products compare with competitors
• Keep up to date on new product releases to maximize opportunities in the prospect and account base
• Obtains repeat business, referrals and references by applying understanding of the unique requirements of the key decision makers.
• Demonstrate strong qualification skills to provide accurate forecast reports to management on opportunities as required
• Present to customers through web based meetings
• Provide a consultative sales approach through an extended sales cycle to consistently meet or exceed quota.

Qualifications :

Success selling SaaS products with a track record of exceeding quota

• 5 years minimum in software sales, preferably with experience in complex sales
• Experience with Salesforce
• A team player who works well in a collaborative environment and supports their colleagues
• A professional who "leans-in" and takes initiative
• Outstanding verbal, written and remote presentation skills
• Experience with Solution Selling, SPIN Selling, MEDIC, Sandler is preferred
• Experience developing wining strategies and implementing the appropriate tactics
• A history of working with C-level prospect

Role Description

This is a full-time on-site role for a Telesales Specialist located in Noida. The Telesales Specialist will be responsible for customer service, communication, sales, customer support, and training in the freight brokerage industry.

**Qualifications**

- Strong customer service and support skills

- Excellent communication abilities

- Proven sales and business development skills

- Ability to generate company revenue

- Track record of achieving sales targets

- Training capabilities

- Strong interpersonal skills

- Previous experience in freight brokerage is a plus

- Bachelor’s degree in Business, Marketing, or a related field

Duties

About Us:

We are a UK-based conveyancing firm dedicated to transforming property transactions through cutting-edge artificial intelligence. We are seeking a talented Machine Learning Engineer with 1–2 years of experience to join our growing AI team. This role offers a unique opportunity to work on scalable ML systems and Generative AI applications in a dynamic and impactful environment.

Responsibilities:

Design, Build, and Deploy Scalable ML Models

You will be responsible for end-to-end development of machine learning and deep learning models that can be scaled to handle real-world data and use cases. This includes training, testing, validating, and deploying models efficiently in production environments.

Develop NLP-Based Automation Solutions

You'll create natural language processing pipelines that automate tasks such as document understanding, text classification, and summarisation, enabling intelligent handling of property-related documents.

Prototype and Implement Generative AI Tools

Work closely with AI researchers and developers to experiment with and implement Generative AI techniques for tasks like content generation, intelligent suggestions, and workflow automation.

Integrate ML Models with APIs and Tools

Integrate machine learning models with external APIs and internal systems to support business operations and enhance customer service workflows.

Maintain CI/CD for ML Features

Collaborate with DevOps teams to manage CI/CD pipelines that automate testing, validation, and deployment of ML features and updates.

Review, Debug, and Optimise Models

Participate in thorough code reviews and model debugging sessions. Continuously monitor and fine-tune deployed models to improve their performance and reliability.

Cross-Team Communication

Communicate technical concepts effectively across teams, translating complex ML ideas into actionable business value.

·      Design, build, and deploy scalable ML and deep learning models for real-world applications.

·      Develop NLP-based and Gen AI based solutions for automating document understanding, classification, and summarisation.

·      Collaborate with AI researchers and developers to prototype and implement Generative AI tools.

·      Integrate ML and Gen AI models with APIs and internal tools to support business operations.

·      Work with CI/CD pipelines to ensure continuous delivery of ML features and updates.

·      Participate in code reviews, debugging, and performance optimisation of deployed models.

·      Communicate technical concepts effectively across cross-functional teams.

Essentials From Day 1:

Security and Compliance:

         • Ensure ML systems are built with GDPR compliance in mind.

         • Adhere to RBAC policies and maintain secure handling of personal and property         data.

Sandboxing and Risk Management:

         • Use sandboxed environments for testing new ML features.

         • Conduct basic risk analysis for model performance and data bias.

         • Use sandboxed environments for testing and development.

         • Evaluate and mitigate potential risks in model behavior and data pipelines

Qualifications:

·      1–2 years of professional experience in Machine Learning and Deep Learning projects.

·      Proficient in Python, Object-Oriented Programming (OOPs), and Data Structures & Algorithms (DSA).

·      Strong understanding of NLP and its real-world applications.

·      Exposure to building scalable ML systems and deploying models into production.

·      Basic working knowledge of Generative AI techniques and frameworks.

·      Familiarity with CI/CD tools and experience with API-based integration.

·      Excellent analytical thinking and debugging capabilities.

·      Strong interpersonal and communication skills for effective team collaboration.

What You’ll Do:

As a Data Scientist, you will work closely across DeepIntent Analytics teams located in New York City, India, and Bosnia. The role will support internal and external business partners in defining patient and provider audiences, and generating analyses and insights related to measurement of campaign outcomes, Rx, patient journey, and supporting evolution of DeepIntent product suite. Activities in this position include creating and scoring audiences, reading campaign results, analyzing medical claims, clinical, demographic and clickstream data, performing analysis and creating actionable insights, summarizing, and presenting results and recommended actions to internal stakeholders and external clients, as needed.

• Explore ways to to create better audiences 
• Analyze medical claims, clinical, demographic and clickstream data to produce and present actionable insights 
• Explore ways of using inference, statistical, machine learning techniques to improve the performance of existing algorithms and decision heuristics
• Design and deploy new iterations of production-level code
• Contribute posts to our upcoming technical blog  

Who You Are:

• Bachelor’s degree in a STEM field, such as Statistics, Mathematics, Engineering, Biostatistics, Econometrics, Economics, Finance, OR, or Data Science. Graduate degree is strongly preferred 
• 3+ years of working experience as Data Analyst, Data Engineer, Data Scientist in digital marketing, consumer advertisement, telecom, or other areas requiring customer level predictive analytics
• Background in either data engineering or analytics
• Hands on technical experience is required, proficiency in performing statistical analysis in Python, including relevant libraries, required
• You have an advanced understanding of the ad-tech ecosystem, digital marketing and advertising data and campaigns or familiarity with the US healthcare patient and provider systems (e.g. medical claims, medications)
• Experience in programmatic, DSP related, marketing predictive analytics, audience segmentation or audience behaviour analysis or medical / healthcare experience
• You have varied and hands-on predictive machine learning experience (deep learning, boosting algorithms, inference) 
• Familiarity with data science tools such as, Xgboost, pytorch, Jupyter and strong LLM user experience (developer/API experience is a plus)
• You are interested in translating complex quantitative results into meaningful findings and interpretable deliverables, and communicating with less technical audiences orally and in writing

Project Management officer

The Job in short

As a Project Management Officer, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions.

Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients.

Meet the job

Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders.

You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.

How about you

● You are a solid project manager (3+ years) who is result driven and ready to adapt to a constantly changing environment;

● You have 3-8 years of work experience.

● Manage the Support team which is a mix of BE/FE/Mobile engineers ensuring they are aligned to the goal of assisting in fixing Incidents/Service Requests/Upgrades (Backbase products) created by Clients and SI Partner teams on the existing applications.

● Client Stakeholder management - Align with various client stakeholders from different departments like Business and IT in ensuring smooth execution of the service offered by the BB dedicated support team.

● Act as an escalation point of contact to clients in case of any major disruption to service.

● Create Weekly Reports to provide an overview of the support team performance on tickets separately for client stakeholders and Backbase Management.

● Chair the daily sync-up calls with the Team, and separate weekly alignments with Client stakeholders & BB Internal Management.

● Good to have in full-cycle project management, ideally starting with requirements gathering, proposal preparation, integration of partner solutions/products, as well as planning (project plan, resource allocation, cost calculation), supporting sales and pre-sales as and when required;

● You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;

● You are very much hands-on and have the mentality to get things done;

● Proficiency in English is an absolute must since you will be dealing with clients across the globe;

● Additional local languages are most welcome;

● We are extra delighted if you have experience in the finance industry.

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

“Hustle Mode ON” is something we live by.

We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have 4 to 6 years of hands-on experience in developing and deploying custom solutions on the Salesforce platform.

Responsibilities:

• Design and develop custom solutions on the Salesforce platform (Sales Cloud and Service Cloud)
• Work closely with stakeholders to understand their requirements and translate them into technical solutions
• Develop, test and deploy custom code using Apex, VisualForce, Lightning components, Triggers and workflows
• Collaborate with the team to create and maintain technical documentation
• Ensure that all custom solutions are aligned with best practices, standards and the Salesforce platform roadmap
• Monitor and maintain the stability and performance of the Salesforce environment
• Stay current with new Salesforce releases, features, and tools

Requirements:

• 3 to 7 years of experience as a Salesforce Developer
• Strong knowledge of Salesforce Sales Cloud and Service Cloud
• Proficient in Apex, VisualForce, and Lightning components
• Experience with Salesforce data migration and integration
• Strong understanding of Agile development methodologies
• Ability to effectively communicate with stakeholders and team members
• Salesforce Certified Platform Developer I and II (preferred)
• Having Salesforce CPQ knowledge is strongly preferred

Why Whatfix?

• Stellar Growth
• YoY revenue growth of over 300%
• Doubled the workforce in 2021
• Raised $140 million to date 
• Tripled the valuation since 2020
• Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™
• Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list 
• Top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco 
• Recognized by Gartner as a Global Market Leader in the digital adoption space
• Unique Exposure
• With 80% revenue getting generated from outside India and several Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one. 
• Customers at the heart of everything 
• Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 97% CSAT score over the last two years - 21% higher than the Software Industry average. 
• Gartner Peer Insights rated Whatfix 4.7/5, and G2 Crowd Reviews rated the company 4.6/5. Recognized as “Top Rated” by TrustRadius. 
• Enjoy several accolades from Stevies, Golden Bridge Awards, CXA and Globee Awards for excellence in customer support
• Whatfixers comes first
• Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures based on 
• Glassdoor rating of 4.5% 
• 99% approval rate of the CEO
• 2022 Best Tech Startups in San Jose by The Tech Tribune 
• LinkedIn - Top 5 startups to Work For in 2020! 
• Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience 

Trusted by our investors:

• SoftBank Vision Fund2 
• Sequoia Capital India 
• Dragoneer Investment Group 
• F-Prime Capital 
• Stellaris Venture Partners
• Cisco Investments 
• Eight Roads Ventures 
• Helion Ventures

Note: 

• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it; 
• We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

• Hiring for Trained .Net Fresher
• Must have good knowlege on Asp.net, C#, Jquery, Javascript