Lead Generation and Inside Sales Speacialist

Position: Supervisor - Logistics

Location: Bangalore (Jakkanahalli Cross, T Begur, Nh-4, Nelamangala)

Payroll: Randstad

Candidate Profile

• 2 to 5 years of Experience.

• Excellent communication skills with good Knowledge of Kannada & English. Knowledge of Tamil, Telugu and Hindi will be added advantage.

• Candidate should be from Logistics background with sound understanding of local and interstate Transportation.

• Open to Travel to Tamil Nadu, Karnataka, AP, Telanga and Kerala for collection of material.

• Well versed with documentation involved in domestic transportation.

• Understanding of Warehouse operations (Collection, Unloading, Packing, Loading, Dispatch).

• Skills required – problem solving, negotiation

• Computer Knowledge is must

Job description

• Manage contract vehicles and hire vehicles from market for day to day operations.

• Co-ordinate with corporate Logistics team, Customer and collection team for timely execution of orders.

• Responsible for timely packaging and movement of material.

• Meeting with clients/site visit to understand the requirements.

• Prepare route plan as per business requirement.

• Resolve day to day operational challenges.

• SOP Implementation and adherence.

• Maintain and share reports.

Role: Mid–Senior Cloud Infrastructure Engineer

Type: Individual Contributor

Location: Baner, Pune

Experience: 4–9 years

About the Role

We are establishing a Mid–Senior Cloud Infrastructure Engineer CoE with a focus on cloud-native automation. As a Cloud Infrastructure Engineer, you will design, automate, and maintain AWS infrastructure using Terraform following IaC and platform engineering best practices.

Key Responsibilities

• Build, automate, and maintain AWS infrastructure using Terraform (remote state, modules, pipelines).
• Design secure, scalable AWS environments (VPC, EC2, IAM, ALB/NLB, S3, RDS, Lambda, ECS/EKS preferred).
• Create reusable Terraform modules for platform-wide standardization.
• Automate provisioning workflows for Linux and Windows environments.
• Integrate IaC into CI/CD (Jenkins/GitHub Actions/GitLab).
• Manage environment lifecycle: dev → test → stage → prod.
• Implement cost optimization, tagging strategies, and operational guardrails.
• Maintain infrastructure documentation and reusable patterns.
• Troubleshoot cloud deployments, networking, IAM policies, and automation issues.

Required Skills

• Strong hands-on experience with AWS services.
• Solid expertise with Terraform (workspaces, state mgmt, modules, CI/CD integration).
• Understanding of multi-tier architectures, networking, security groups, IAM.
• Familiarity with Linux/Windows system administration.
• Knowledge of scripting (Python/Bash/PowerShell).

Good to Have

• AWS Certified (SA / SysOps / DevOps — not mandatory).
• Experience with container orchestration (ECS/EKS).
• Experience with monitoring tools (CloudWatch, Grafana, Prometheus).

Soft Skills

• Strong analytical and troubleshooting capability.
• Ability to collaborate closely with DevOps/Platform teams.

NOTE: 2nd Technical round has to be taken F2F from Baner Office in Pune.

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

About WiseTech Global:

WiseTech Global is a leading force in empowering and revolutionizing the world's supply chains. Our innovative technologies play a pivotal role in safeguarding the data and ensuring the security of thousands of users globally, including the world's largest freight forwarders. We are dedicated to delivering efficiency, transparency, and confidence through our Governance, Risk, and Compliance (GRC) framework.

The Opportunity:

We are seeking an experienced Senior Governance, Risk, and Compliance (GRC) Analyst with expertise in managing acquisitions, integrating them seamlessly into our company's way of working as well as responding to our customers' security questionnaires.

The ideal candidate should have 7+ years of direct work experience and a proven track record of successfully navigating the challenges associated with assimilating newly acquired entities into existing business operations.

The role requires a keen understanding of regulatory compliance, risk management, and a strategic mindset to ensure smooth and efficient integration processes. The GRC Analyst will play a critical role in enhancing our overall GRC posture and maintaining regulatory compliance for WiseTech Global.

Given the close collaboration with technical security teams, the ideal candidate will bring a solid background in technical cybersecurity (e.g. experience as a Security Analyst, SecOps Analyst, Incident Response Analyst or similar), alongside recent and relevant experience in governance, risk, and compliance (GRC).

Key Responsibilities:

· Acquisition Assessment: Collaborate with cross-functional teams to assess the GRC landscape of newly acquired companies, identifying gaps and alignment opportunities.

· Integration Planning: Develop comprehensive integration plans tailored to each acquisition, ensuring alignment with the company's overarching GRC strategy.

· Risk Management: Evaluate and mitigate risks associated with integration processes, working closely with risk management teams.

· Policy and Procedure Harmonization: Bridge gaps between existing practices and those of acquired entities, harmonizing policies, procedures, and controls.

· Communication and Stakeholder Management: Effectively communicate integration plans and progress, fostering strong relationships with key stakeholders.

· Reporting and Documentation: Maintain accurate documentation of integration activities and generate insightful reports for senior management.

· Continuous Improvement: Identify areas for improvement and drive enhancements to the integration process.

· Customer Security Questionnaire Support: Collaborate with various teams to ensure accurate and comprehensive responses to customer security questionnaires.

· Strong foundation in core IT or Cybersecurity principles, ideally supported by hands-on experience in areas such as networking, system administration, or security operations.

Qualifications and Desired Experience:

· 7+ years of hands-on experience in GRC, preferably with a focus on acquisition integration.

· Strong knowledge of regulatory compliance requirements, risk management frameworks, including ISO 27001, NIST.

· Experience with SOC1/2, GDPR, and privacy frameworks.

· Proficiency in information security tools, techniques, and controls.

· Experience with metrics and KPIs to measure and track information security risk.

· Ability to develop policies, standards, and guidelines.

· ISO27001:2022 Lead Implementer, and lead auditor certifications are desirable.

· CISA, CISM, CISSP, or CRISC certifications are desirable.

· Experience with GRC tools, such as Vanta, Archer, ServiceNow Risk modules is highly desirable.

· Exposure to CMMC/FedRAMP is highly desirable.

Candidate Characteristics:

· Exceptional communication and interpersonal skills.

· Analytical mindset with the ability to identify, assess, and mitigate risks.

· Good project management skills with ISMS and control implementation experience.

· Knowledge of GRC software tools and technology.

· Attention to detail and commitment to high-quality deliverables that meet business and compliance objectives.

Why Join WiseTech Global:

At WiseTech Global, we don't just offer a job; we provide an opportunity to excel. We believe in hiring the best talent who can drive themselves and our business to greater heights. Join us in our mission to transform global trade, one innovation at a time.

Join WiseTech Global and be a part of a dynamic and innovative team dedicated to transforming global trade.

Before You Apply:

From time to time, WiseTech Global may use an external service provider to assess applications on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.

About the company - Exploring Infinities is a EdTech company headed by Neelakantha Bhanu Prakash, which reaches out to students across different educational institutions, employees across a lot of corporates and training them in speed and mental ability by harnessing the infinite brain potentials of the human brain, addressing a variety of audiences in various conferences, for creating awareness on capacities of the human brain by holding demonstrations, workshops.

Role : Full-time

Location : HSR Layout, Bengaluru

Roles and Responsibilities:

• Willing to familiarise yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database.
• Make calls to clients and respond to callback requests for international regions like US, Canada, Middle East, ANZ, EMEA, LATAM etc...
• Email & whatsapp conversations with potential leads.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others.
• Related computer softwares.

Requirements:

• Excellent written and verbal communication skills.
• Laptop is mandatory.
• Willing to work in a startup environment (fast paced).
• Willing to work 6 days a week.

Benefits:

• Competitive salary benefits
• Uncapped Incentives
• Exemplary growth cycle
• Impressive workspace and culturally diversified workforce.

About Us

Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.

What we are Looking for:-

We are looking for a graphic designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.

Requirements:-

• 2+ years of experience as a graphic designer or in a related field.
• Demonstrable graphic design skills with a strong portfolio.
• Proficient in Adobe Photoshop and Illustrator 
• Knowledge of Coreldraw, WordPress, Figma/XD and HTML will add an advantage 

Role and responsibilities:- 

• Have an impeccable taste and a compulsive eye for detail 
• Create design assets like banners, emailers, brochures, GIFS, social media creatives,  iconography and typography. 
• Maintain graphic design guidelines and brand identity of Rezo.ai 
• Collaborating and coordinating with internal teams of HR & Marketing 
• Delivery of high-quality, innovative concepts from creative briefs to create artwork for Brands and campaigns. 

Rejolut is one of the award-winning fastest-growing tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.

The ideal candidate will be responsible for managing a development team and client coordination.

Roles & Responsibilities:-
• Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements
• Taking Ownership of Delivery
• Drive technology discussion and strategy in line with business needs and company reference architecture
• Define execution plan and approach based on project scope, the expected timeline,
• Support execution team with resolution of roadblocks and inter-dependencies Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Ensure quality of deliverable is verified and matching stakeholder expectations
• Conducting daily scrum calls for smooth delivery.

Desired Candidate Profile:-

• Sprint Planning, Coordinate sprints, retrospective meetings and daily stand-ups, Direct Client Interaction
• Organize and Manage Daily Scrum, Create various types of Project status reports, Manage the scrum board with various graphs, chart
• Experience in managing only Technical projects
• Excellent communication skill 

How we are different 
 We are a young and dynamic team who are obsessed with solving the business problem at scale. We are a technology agnostic company that focus more on finding the optimal solution to the business problem rather than technology.

 Why to join us
 - We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in companies like Samsung, Purplle, Loyalty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry

• Review business requirements, identify gaps, and author functional design documents
• Develop high-quality software that is aligned with user needs and business goals
• Participate and author technical design documents, incl. application integration.
• Exposure to design patterns is desirable.
• Proactive and self-starter requiring minimal supervision, who can collaborate with multiple stakeholders in the company
• Team player who works well with development/ product engineering teams
• Adept at troubleshooting and solving complex problems using root cause analysis
• Adherence with software development processes. Demonstrate problem-solving skills and attention to quality and detail
• Good communication skills, proficiency in verbal and written English
• Perform code reviews and unit testing of program modules
• Execute conversion plans and document possible improvements; identifying and resolving disruptions in the processes

Roles and Responsibilities:

An ideal candidate will exhibit the following traits:

• Adapt and work on distributed technology stacks
• Work with BA’s to define or elaborate business software requirements
• Design and build responsive and usable interface (UI/UX) for web and mobile applications through appealing, visual design
• Take ownership of product features and work closely with stakeholders to ideate and rapidly release minimum viable product or solution Extensive experience with SDLC phases including Agile methodologies
• Assist in designing client-side and server-side architecture
• Develop well-managed, high-quality, scalable, and reusable code using .NET components, web service APIs, database procedures, JavaScript, etc.
• Build automation pipeline (CI/CD) through appropriate tools and scripting
• Perform code reviews, validation, and verification testing
• Debug code, solve incidents and defects
• Proactively communicate in providing status reports and report blockers
• Document technical design and unit test plans
• Evaluate security and regulatory requirements

• Full-stack developer with extensive knowledge of software development, agile methodologies, and the following technologies: C#, ASP.NET, Web API, HTML/CSS, MVC, WCF, Python, JavaScript, SQL Server/Oracle
• Experience developing highly responsive web and mobile applications (UI/UX) using HTML5/CSS3, W3.CSS, Bootstrap, JavaScript, XML, Xamarin, etc.
• Familiarity with various operating systems (Linux, Mac OS, Windows)
•  Hands-on experience in software development and agile methodologies
• Analytical mind with problem-solving aptitude
• Proficiency in relational databases like SQL Server and Oracle. Knowledge of cloud technologies (AWS, Azure, Google cloud), container, and virtualization will be a big plus.
• Familiarity with Continuous integration (Jenkins/Hudson) and version control (GitHub, SVN). Knowledge of modern frameworks and design patterns, and test automation tools for Unit and Performance testing.
• Experience creating secure RESTful web services in XML and JSON

What You’ll Do

• Should be able to develop an application with vanilla Javascript without any frameworks.
• Maintain reusable code and improve code quality.
• Optimize application for maximum speed.
• Should take ownership and work closely with other teams. such as back-end.
• Make suggestions for better solutions to problems and keep abreast of the latest and emerging technologies.
• Be comfortable working throughout the lifespan of a project.

Who you are

• Should have minimum 5+ years of experience.
• Proficient understanding of web markup, including HTML5, CSS3 and vanilla JavaScript.
• Should have good knowledge on ES6.
• Understanding of CSS pre-processing platforms, such as LESS and SASS.
• Should be proficient any of the the frameworks  ReactJs, VueJs etc.
• Should have knowledge on Node Js.
• Should have hands on experience web component development.
• Good understanding of Responsive Web Designing, CSS media queries and Bootstrap library.
• Understanding of cross-browser compatibility issues and ways to work around them.
• Good understanding of asynchronous/Ajax request handling.
• Good understanding of OOJS.
• Knowledge of code versioning tools, such as GIT.
• Knowledge in writing UI test cases using any test framework.

Education

• Bachelor's  degree in Computer Science, Engineering or equivalent demonstrable experience. 

Benefits

• In addition to competitive salaries and benefits packages, Nisum India offers its employees some unique and fun extras:
• Continuous Learning - Year-round training sessions are offered as part of skill enhancement certifications sponsored by the company on an as need basis. We support our team to excel in their field.
• Parental Medical Insurance - Nisum believes our team is the heart of our business and we want to make sure to take care of the heart of theirs. We offer opt-in parental medical insurance in addition to our medical benefits.
• Activities -From the Nisum Premier League's cricket tournaments to hosted Hack-a-thon, Nisum employees can participate in a variety of team building activities such as skits, dances performance in addition to festival celebrations.
• Free Meals - Free snacks and dinner is provided on a daily basis, in addition to subsidized lunch.

Intro:
Empala is an exciting new fintech launching in Singapore. Empala aims to help workers in the SEA region get access to their pay & helping them save for unexpected expenses. 

Job Description:

As fullstack developer at Empala you will be building and shaping our product. Our current offerings are centered around a React Native app (iOS & Android) with a serverless backend.

Empala is a flat and young organization, meaning every hand has a lasting impact on our product and our culture. You will report directly to the CTO and will in general be working closely with the founders. The job is of course mostly focused on building and maintaining our products, but in a small team you will have to wear a lot of hats, you could get involved in sales, marketing or anything in between, ideally you will see this as a positive thing and a chance to learn more about our users/customers/new areas of work. 

Benefits: 

At Empala we offer a competitive package that will be a mix of salary and employee stock options. We pay ourselves on demand meaning you can get paid for the work you have done when you wish it, be it daily, weekly, monthly or a combination of above. 

Requirements: 

The following requirements are a guideline, if you are missing some points but you are confident that you can master them in a reasonable amount of time there might still be a place for you at Empala. 

Preferred

• React Native 
• Backend tools and frameworks (express or any other, non JS is OK as well) 
• Cloud providers, AWS preferred 
• Git

Other requirements 

• Fluent in english 
• Proactive approach to problem solving 
• A hunger to get stuff done 

Nice to have: 

• Experience with Redux, GraphQL, Typescript, AWS Amplify
• Experience with SCRUM and/or TDD