Telecaller

• Strong B2B Product Manager Profiles
• Mandatory (Experience 1) - Must have 4+ years of experience with 2+ years as a Product Manager
• Mandatory (Experience 2) - Must have experience working in early-stage products (with early stage startups or in big startups/companies driving 0-to-1 product development and building MVPs)
• Mandatory (Experience 3) - Must have hands-on experience in writing PRDs, BRDs, user stories, and maintaining product documentation for cross-functional teams.
• Mandatory (Company) - Product companies only (B2B preferred)

Preferred

• Preferred (Experience) – Prior experience as a developer or tech role is a plus

Fullstack Developer:

We are looking for an onsite Fullstack Developer experienced with Fullstack technologies, Cloud and IoT solutions. For the agile development of our web, mobile, and cloud applications and IoT products, building efficient, reliable and scalable solutions. A hands-on coding role, where you will build and manage your own team.

Tasks:

·        Development of modern based applications in the back-end

·        Development, implementation and optimisation of innovative IoT products, web apps and new features

·        Technical product design, solution architecture, specifications and implementation of Livello solutions

·        Work with a cross-functional team to define, build, test, and deploy universal applications

·        Version control with Git is part of your daily work and continuous integration

·        Ensure the implementation of technical standards, quality assurance and best practices.

Requirements:

·       Bachelor's degree in Computer Science or comparable field of study

·       2-4 years’ experience in agile software development

·       Proficiency in Node.js, React js, Mongo DB, Docker along with any cloud Exp (AWS, GCP, Azure)

·       Experience with test and deployment automation (Gitlab, Fastlane, Jest).

·       Good to have Experience with GraphQL and Kubernetes as well as state management solutions (Redux, Saga)

·       Ability to work cooperatively and independently, analytical thinking, willingness to lead and take on responsibility

·       Fluent in English.

Nice to have:

·       Experienced in IoT-to-Cloud managed services, Microservices.

·       Knowledge of IoT device management and message brokers like AMQP or MQTT

Benefits

Ø A responsible position in a fast-growing and highly innovative start-up

Ø An agile and diverse team with colleagues from all over the world, working with our main office in Germany

Ø English speaking open work environment, with flat hierarchies and short decision-making paths

Ø Creative freedom for own ideas, projects and personal development.

Role : Principal Devops Engineer

About the Client

It is a Product base company that has to build a platform using AI and ML technology for their transportation and logiticsThey also have a presence in the global market

Responsibilities and Requirements

• Experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure

• Knowledge in Linux/Unix Administration and Python/Shell Scripting

• Experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure

• Knowledge in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios

• Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms

• Experience in enterprise application development, maintenance and operations

• Knowledge of best practices and IT operations in an always-up, always-available service

• Excellent written and oral communication skills, judgment and decision-making skill

Looking out for Product Marketers -2023 MBA Passouts who can join immediately.

Key Responsibilities:

• Develop and identify new ICPs, IBPs, potential buyer-in-market signals and more for new products and services we or our clients offer to the market
• Responsible for the creation and execution of end-to-end marketing campaigns to position our products as solutions for our customers and partners worldwide.
• Communicate the value of new products and services to the sales and marketing team
• Speak and present both internally and externally to promote the story of our or our client's offerings
• Develop and implement promotional activities such as promotions and product launches
• Understand the market, target customers, their needs, the competition landscape to identify growth opportunities
• Build highly engaging campaigns across user funnels to increase conversion rates
• Create messaging and hooks for the entire customer journey, top of the funnel, middle of the funnel, bottom of the funnel
• Representing the customer voice in product development, marketing and all related communications.
• Develop comprehensive marketing plans for sales and marketing teams.
• Work closely with the product/service development team to determine the most profitable course for each existing and new product.
• Help the marketing team to generate strong momentum ahead of new product launches.
• Focus on implementing programs that consistently generate new, high-quality leads for our company
• Increase our digital presence with meaningful content, messaging, and tactics

Key Requirement:

• Data-driven with keen creative capabilities
• Ability to decode, grasp, and complex technical domains and convert it into customer problem statements
• Incredible ownership, accountability, follow-up/follow-through skills
• Strong collaboration across teams
• Strong numerical and analytical aptitude.
• Ability to think and react in a high-energy, fast-paced environment.
• Good People Management skills -Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
• Technical aptitude and agility to learn web-based tools
• Very strong written communication and presentation skills
• Project ownership and using customer data to identify and prioritize opportunities
• MBA degree is preferred

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).

● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

• Job Title - Software Engineer - Frontend
• Reports Into - Lead Frontend Web Developer
• Location - Hybrid/Bangalore

A Little Bit about Kwalee….

Kwalee is one of the world’s leading multiplatform game developers and publishers, with well over 900 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe.

What’s In It For You?

• Hybrid working - 3 days in the office, 2 days remote/ WFH is the norm
• Flexible working hours - we trust you to choose how and when you work best
• Profit sharing scheme - we win, you win 
• Private medical cover - delivered through BUPA
• Life Assurance - for long term peace of mind
• On site gym - take care of yourself
• Relocation support - available
• Quarterly Team Building days - we’ve done Paintballing, Go Karting & even Robot Wars
• Pitch and make your own games on Creative Wednesdays! 

Are You Up To The Challenge?

As our Software Engineer - Frontend you’ll be designing and producing excellent web interfaces, working closely with the server and analytics teams. 

Your Team Mates

The frontend team consists of both our frontend developers and designers, we work closely with all parts of the business to create tools that vary across the whole company, from the publishing team to create a portal for people to submit games, the marketing team on things like our website, all the way to our internal teams for things like administration and analytics.

What Does The Job Actually Involve?

• You'll be working directly with the server and client teams to create our games server admin interfaces. And closely with the analytics team developing features for our analytics platform.
• A portion of the work involves maintaining/improving our extensive games server admin interface and our in-house Analytics platform.
• You will be working with a lot of different technologies that make up our worldwide cluster where we support millions of daily players.
• On some projects specific gameplay features rely on server side counterparts and complex web UI interfaces making for a good change of pace from Analytics and Data entry interfaces.

Your Hard Skills

• Minimum 2 years browser-based programming experience
• A proven track record of programming high quality and innovative web pages using Javascript, HTML5 & CSS3 and relevant frameworks (ideally ReactJS but could also be others e.g. AngularJS, NodeJS, Handlebars, jquery, gulp)
• An excellent working knowledge of various programming languages, databases and scripting tools including at least one of bash, MySQL, CouchBase, Python, Java, C#, JSP, PHP
• A creative mindset motivated by challenges and constantly striving for the best
• Interest in mobile games

Your Soft Skills

Kwalee has grown fast in recent years but we’re very much a family of colleagues. We welcome people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances, and all we ask is that you collaborate, work hard, ask questions and have fun with your team and colleagues. 

We don’t like egos or arrogance and we love playing games and celebrating success together. If that sounds like you, then please apply.

A Little More About Kwalee

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts.

Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle.

We have an amazing team of experts collaborating daily between our studios in Leamington Spa, Lisbon, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, Cyprus, the Philippines and many more places around the world. We’ve recently acquired our first external studio, TicTales, which is based in France. 

We have a truly global team making games for a global audience, and it’s paying off: - Kwalee has been voted the Best Large Studio and Best Leadership Team at the TIGA Awards (Independent Game Developers’ Association) and our games have been downloaded in every country on earth - including Antarctica!

Responsibilities:

• Complete ownership of building and maintaining APP
• Deliver across the entire app life cycle design, build, deploy, test, release to app stores and support
• Open to work on both Android and iOS front end

Requirements:

• React Developer with 2 years of experience
• Solid understanding of Javascript, NodeJS fundamentals
• Full stack understanding of Backend services, API implementation and database systems.
• Experience in either iOS(Swift, Objective C, XCode) or Android(Android Studio, Java, Kotlin)
• At least 2 year of experience in React app development
• Ability to implement designs and functionality provided by UI/UX teams
• Understanding of production deployment of the app in the App Store and Play Store

Key Skills:

• React, NodeJS

Good to have:

• Familiarity with Analytics and AWS web hosting
• Android(Android Studio, Java, Kotlin, )
• Knowledge of server-side technologies like Node.js and frameworks available for it (such as Express, StrongLoop, etc depending on your technology stack)
• Willing to explore and work on other tech stacks