Telecaller

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

Hi,

Title                            : Accessibility Testing

Experience                 : 4 to 5 Yrs

Location                     : Chennai

Type of hire               : Person with Disabilities (PWD) and Non PWD

Employment Type     : Full Time

Notice Period             : Immediate Joiner

Working hours           : 09:00 a.m. to 06:00 p.m.

Work Days                 : Mon - Fri

Job Description:

We are looking for an experienced Accessibility Tester with 4–5 years of hands-on experience in web and mobile accessibility testing. The ideal candidate should have strong expertise in WCAG compliance, assistive technology testing, functional validation, and usability evaluation to ensure digital products deliver inclusive and accessible user experiences

Key Responsibilities

• Perform comprehensive accessibility testing for web and mobile applications.
• Evaluate applications against WCAG 2.1 / 2.2 (AA level), ADA, and other relevant accessibility standards.
• Conduct manual and automated accessibility testing using industry-standard tools.
• Perform assistive technology testing using screen readers (NVDA, JAWS, VoiceOver, TalkBack).
• Validate keyboard-only navigation, focus order, and focus visibility.
• Conduct functional validation to ensure business and accessibility requirements are met.
• Execute usability testing focusing on users with visual, auditory, motor, and cognitive disabilities.
• Identify, document, and track accessibility defects with clear reproduction steps, WCAG references, severity classification, and remediation guidance.
• Prepare detailed accessibility audit reports and support compliance documentation
• Collaborate with developers, designers, product teams, and QA to resolve accessibility issues.
• Validate fixes and perform regression accessibility testing.
• Participate in accessibility reviews during design and development phases.

Technical Skills Required

Accessibility Expertise

• Strong knowledge of WCAG 2.1 / 2.2 guidelines and success criteria mapping.
• Good understanding of ARIA roles, semantic HTML, accessible forms, dynamic components, and focus management.
• Experience testing across different disability types (visual, auditory, motor, cognitive).
• Knowledge of Section 508 and other accessibility regulations (preferred).

Testing Skills

• Strong experience in functional testing and validation.
• Hands-on experience in usability testing methodologies.
• Experience preparing structured defect reports and accessibility audit documentation.
• Ability to classify issues based on severity (Critical / Major / Minor).

Tools & Technologies

·      Experience with accessibility testing tools such as Axe, WAVE, Lighthouse.

·      Hands-on experience with screen readers (NVDA, JAWS, VoiceOver, TalkBack).

·      Experience testing mobile accessibility using platform-native accessibility tools on iOS and Android.

·      Basic understanding of HTML, CSS, and JavaScript

Preferred Qualifications

• IAAP Certification (CPACC / WAS / CPWA) – Good to Have.
• Experience working in Agile / Scrum environments.
• Experience in enterprise-level accessibility audits.
• Exposure to mobile accessibility testing on iOS and Android platforms.

Key Competencies

• Strong attention to detail.
• Analytical and problem-solving skills.
• Ability to interpret accessibility standards and apply them practically.
• Effective communication skills for client and stakeholder interactions.
• Passion for inclusive design and digital accessibility.

Accessibility & Inclusion Statement

We are committed to creating an inclusive environment for all employees, including persons with disabilities. Reasonable accommodations will be provided upon request.

Equal Opportunity Employer (EOE) Statement

Ampera Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Thanks,

Kavitha Udhay

Role: React Developer

Experience: 3 to 8 years

Location: Hyderabad (Initially remote)

No of openings : 3

Technovert is not a typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry. 

We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice. 

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers 

Role’s Purpose

As a Frontend Engineer, you’ll lead in developing new Productivity-as-a-Service technologies that operate at a massive scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud. Our mission is to provide them with best-in-class content management, collaboration, enterprise data security, and an ever-expanding set of foundational cloud-based services.

As a Product Manager/Analyst, you will always “put the customer first” and have the mentality of “act now and iterate”. You will be part of engineering teams to build innovative cloud-native products. Duties and tasks are varied and complex, needing independent judgment.

Responsibilities: 

• Work closely with the engineering team and a dedicated product manager to build and evolve our growing frontend web applications while we quickly grow our user base.
• Design efficient and attractive user experiences on our React-based web frontend
• Accurately translate user and business needs into functional frontend code
• Build well-abstracted, reusable, highly performant code for UI components
• Proactively anticipate problems and keep the team and management informed in a timely manner
• ·Manage stakeholder expectations across the organization and India site

Must have: 

• Significant professional experience with React.JS, State management frameworks (MobX, Redux, or similar), and use of React Hooks
• Confidence being hands-on from initial wireframes, through prototyping, into building the final product.
• Good knowledge of HTML, CSS, and JSX
• Experience with CSS pre-processing frameworks (Sass, Less Stylus)
• Experience working with REST APIs
• Good understanding of HTTP protocol, WebSocket, SSE, webRTC, and other web technologies
• Practical experience in application delivery process with Webpack, CDN, and Gulp tasks
• Proficiency in testing front-end applications and automated browser testing
• Practical experience with engineering best practice
• ·Proficient understanding of Git

Qualification:  

• Minimum of 3-8 years of industry experience as a software development engineer, web development engineer, front end engineer, or similar
• Bachelor’s degree in Computer Science or related field.
• Good knowledge of HTML, CSS, and JSX
• Proven Experience in the development of technical roadmap and strategies across all levels. Excellent organizational, verbal, and written communication skills.
• Comfortable presenting to large internal groups and leadership team members.
• Maturity, judgment, negotiation/influence, and analytical skills.
• Ability to succeed through collaboration and working through internal and external organizations and individuals.
• Being hands-on and willing to delve deeper into engineering problems if needed.

What you need to have: