Job Description
As a part of Design Team, we work on products that empower Recruiters to increase their productivity. We own these projects from start to finish and collaborate with a multidisciplinary team of developers, product managers, content strategists, and researchers to deliver the best possible experience.
Responsibilities:
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Create and communicate end to end user interface design specs, including high priority and high visibility complex interaction and dialog flows, wireframes, interactive prototypes
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Single handedly drive designs and oversee the strategic and tactical deliverables related to that project
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Coordinate and plan with other functions, including identifying the appropriate UX methods and tools to use depending on project constraints. Manage stakeholder expectations
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Understand both the user behavior and the technology components (speech, natural language) that make for a natural, efficient, and reliable machine-to-human conversation
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Support and contribute to the voice talent and persona definition process for different design situations
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Conduct usability tests using prototypes and incorporate findings and usage data to refine the design
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Develop design principles and style guides to be followed in a voice-first environment to create a consistent user experience
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Work in a highly iterative and nimble environment with product managers, engineers, and recruiters to get your design shipped
Requirements:
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Bachelors/Masters in Design, HCI, Cognitive Psychology, or any other related field
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4+ years of experience as an experience designer for web/mobile or voice applications
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Hands on experience with XD, Illustrator, Photoshop (or equivalent programs)
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Deep knowledge of UX design, user research, visual design, and Service design
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Experience working cross-team while taking feedback from product management, engineering, business and marketing
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Excellent problem solving skills along with deep empathy for users
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Good experience in designing mobile interfaces and responsive desktop sites
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Excellent written and communication skills
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Fluency in English and Hindi. Added bonus if you know other Indian languages
Preferred Skills:
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Experience with conversational product design
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Creativity, logical thinking, solid design process and detailed design presentations
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Familiarity with speech and natural language processing technologies
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Expertise in motion design or prototyping

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🚨 We’re Hiring | Customer Support Executive
Blended Process (Chat + Voice) | Work From Home
We are looking for enthusiastic and customer-focused professionals to join our remote support team. If you have strong communication skills and a reliable system setup, this is a great opportunity to build a long-term career from home.
🔹 Role Details
Position: Customer Support Executive
Process: Blended (Chat + Voice)
Work Mode: Work From Home / Remote
Languages Required: Hindi + English
🔹 Key Responsibilities
Handle customer queries via chat and voice calls
Provide accurate information and effective resolutions
Maintain professionalism, quality standards, and customer satisfaction
Document interactions clearly and correctly
🔹 Eligibility & Requirements
Excellent communication skills in English
Comfortable handling both chat and voice support
Ability to work in rotational shifts
🔹 System & Internet Requirements (Mandatory)
Laptop/Desktop with Windows 11
100 MBPS internet speed
UPS / Power backup to avoid downtime
🔹 Shift Details
24/7 Rotational shifts
6 days working, 1 rotational week off
🔹 Salary & Compensation
Freshers: ₹19,000 CTC (₹15,000 approx. in-hand)
Experienced: ₹21,000 CTC (₹17,000 approx. in-hand)
🔹 Interview Process
HR Round
Operations Round
Online Assessment
Client Round
Required skills and experience: · Solid experience working in Big Data ETL environments with Spark and Java/Scala/Python · Strong experience with AWS cloud technologies (EC2, EMR, S3, Kinesis, etc) · Experience building monitoring/alerting frameworks with tools like Newrelic and escalations with slack/email/dashboard integrations, etc · Executive-level communication, prioritization, and team leadership skills
Responsibilities
- Develop new user-facing features using React.js and RESTful APIs using Node.js and MongoDB
- Build reusable code and libraries for future use
- Optimize applications for maximum speed and scalability
- Collaborate with team members, e.g designer, product and other stakeholders to ensure quality in product.
- Ensure the technical feasibility of UI/UX designs
- Manage and maintain cloud infrastructure on AWS
Qualifications
- At least 3-6 years of experience in MERN stack
- Proficiency with React.js, Node.js, MongoDB, and Express.js
- Familiarity with AWS services such as EC2, S3, and RDS, SQS, Lambda
- Understanding of RESTful API design principles
- Understanding of Agile software development methodologies
- Strong problem-solving and analytical skills
- Proficiency with C# .Net . Experience in ASP.NET MVC, .Net Core, API Development
- Have knowledge around various frameworks in .Net ecosystem (.Net framework , .Net core)
- Actively participate in system design, code reviews, and implementation of new features.
- Take complete ownership of tasks, which includes design , implementation, unit testing and deployment of product and service.
- Hands on experience with Microsoft SQL , writing/ optimising complex queries, writing stored procedures , basic understanding of database performance tuning.
- Develop documentation throughout the software development life cycle. . Good problem solving skills, Excellent debugging and troubleshooting skills.
- Experience working in version controlling tools.
Looking for a MEAN / MERN Stack Developer.
Looking for Someone with good experience with below skills.
* Minimum 3+ years of professional experience with any of the below stacks.
* Proven experience as a Frontend Developer (or) Backend Developer (or) Full stack Developer.
* Experience developing desktop and mobile applications.
* Familiarity with common stacks.
* Front-end – ReactJs, HTML/ CSS, JavaScript, Typescript, XML, jQuery.
* Back-end – JavaScript frameworks with Nodejs.
* Full Stack : ReactJs, NodeJs, HTML/ CSS, JavaScript, Typescript, XML, jQuery.
Responsibilities:
.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Keep abreast with stock reports, inventory, product orders, re-order etc.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills.
.Excellent organizational skills.
.Proficient in Word, Excel, Outlook, and Powerpoint.
- Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management.
- Actively address and work on user and system tickets in the Service Now ticketing application. Create and implement change tickets for enhancements, new monitoring, and assisting development groups.
- Create, test, and implement Non-Functional Requirements (NFR) for current and new applications.
- Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks.
- Conduct real time monitoring to ensure application OLA/SLAs are achieved and maximum application availability (up time) using an array of monitoring tools.
- Assist in the process to approve application code releases change tickets as well as tasks assigned to the support team to perform and validate the associated implementation plan.
- Approach support with a proactive attitude, desire to seek root cause, in-depth analysis and triage, and strive to reduce inefficiencies and manual efforts.

TLC Relationship Management (P) Ltd (TLC) is a tech product and services company
providing end to end digital solutions for customer acquisition, activation, engagement, retention and loyalty. We have domain expertise in the travel and hospitality space. Set up 20 years ago, we have a pan India presence and a regional presence in Middle
East and Africa. With our corporate office in New Delhi, we have a team strength of 600
plus people and bring a culture of innovation to deliver excellence. Our teams including
Design, Tech, Digital, Support, Contact Centre’s provide a unique single window solution
to our customers. Our tech products are developed on world class platforms to include CRM on Salesforce
and Heroku with all integrations managed through MuleSoft. Our digital delivery is on
the Adobe stacks including Adobe Experience Manager, Analytics, Target and Adobe
Campaign with Mobile Apps developed on Ionic hybrid platform. Our Contact Centre’s
are integrated with voice, chat, WhatsApp, FB Messenger, Email, Social, Web and SMS. TLC Compliance and Statutory Audits are managed by a Big Four global Accounting
Firm. We follow the highest levels of Information Security with an ISO 27001
certification. We are members of CII, FHRAI, TAAI, Nasscom, Dun & Bradstreet etc. Details on the company are available on www.tlcgroup.com. Our Membership details
are available on www.hotelmemberships.com. TLC managed websites include
www.clubmarriott.in, www.diningprivilege.com and TLC Apps include Club Marriott
South Asia that can be downloaded from the App Store or the Google Play Store.
Designation : AEM Developer
Location : New Delhi – Jasola District Centre
Key Responsibilities
1. Experience in Development using Adobe AEM, Android, Cordova, CRX, Java, Html, JavaScript. Also working knowledge of the Mobil app development. 2. Built websites and applications using Adobe Experience Manager
3. Experienced working knowledge of the Experience Server (CRX), including the Content
Explorer, Design and build components, templates, dialogs, and workflows using the AEM
architecture. 4. Experience in developing applications, templates, and components for the Adobe AEM
product. 5. Excellent working knowledge of the Android Mobile app development using java. 6. Excellent working knowledge of the hybrid mobile app development for android and iOS
platform (Cordova). 7. Should have knowledge of development of curated content, websites, landing pages and
managing digital assets.
Desired Profile:
1. 3+ years of AEM / CQ platform experience in developing Components, Templates, Widgets, OSGi framework (Bundles/Services, tag libraries), JCR, Apache Sling, Adobe Cloud Service
Integrations, External Integrations (with DB, Web services and other WCMs & DMS), Workflows, Socialization Framework, Packages.
2. Previous experience as a WCM technical lead or as an AEM architect in delivering 2-3
complex Adobe Experience Management (AEM) projects Should have exposure to UI
Development and familiar with the full stack development technologies (Java Script, Angular, Node JS)
3. Certification will be plus
Our client is a Cloud Solutions startup that helps businesses manage their sales processes and clients well. It is a registered Salesforce partner and has been providing customised products and services to various companies for several years. Their serve clients from various sectors like Finance, Healthcare, Education and even NGOs.
Their team consists of certified salesforce developers, consultants and mobile application developers, having a combined experience of over 50 Man years and over 100 projects. Founded by an ex-Infosys employee, they are a team of dynamic developers who are pioneers in Cloud Computing and their projects have been successfully set up and run in India and North America.
- Providing Development, customisation, configuration and integration of products and services
- Upgrading the knowledge with each release and follow best industry practices and standards while providing the IT solution.
- Performing Software Unit test before delivering it to the users.
- Communicating with customer to confirm requirements and for integration testing
- Investigating existing Salesforce build to identify any additional external data requirements to fulfill the introduction of new data elements and associated processing.
- Helping with integration data mapping
- Creating functional transformations for inbound and outbound data flows
What you need to have:
- B.tech, M.tech,Msc.IT,Bsc.IT, BCA, MCA, PGDCA
- Salesforce Developer, Admin and Sales or Service Cloud Certification is a must.
- Salesforce Advanced Administrator certification.
- Good understanding of Salesforce governor limits and integration patterns.
- Strong and proven experience inSalesforce.com application development (Apex, Visual force, Salesforce Lightning and Web Services Integration).
- Strong experience of Java script framework (e.g. react JS, angular JS, etc.).
- Strong and proven experience of integration in Salesforce.
- Experience of working with sales, service and community clouds.
- Proficient skills using Salesforce Application Development, Salesforce Reporting and Analytics.
- Salesforce Experience proficiency with the Salesforce platform along with the general software development expertise
-
Candidate must be familiar with the javascript tech stack
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NodeJS or ReactJS or AngularJS knowledge is desired
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SQL and NoSQL database hands-on production grade experience is desired
-
Candidate should be familiar with the version control system and working in a team
-
Working experience with Message Queue, Mirco service architecture, Docker containers would be a great advantage.
-
Experience designing and developing complex systems that can handle variable load would be an added advantage
-
Familiarity with AWS services, deploying and managing workloads would be advantageous







