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Strong senior Dialer Manager Profile

Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology

Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution

Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs

Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.

Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.

Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.

Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc

Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams

Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

Designation - Sr Executive - Payroll 

Location: Pune , Hadapsar

Experience: 3-4 years 

Office time - 10 to 7pm.

Key Responsibilities 

Payroll Management 

 Process payroll timely and accurately. 

 Ensure compliance with statutory deductions like PF, ESIC, TDS, and Professional Tax.

  Maintain payroll records and generate salary slips. 

 Manage vendor payments related to payroll processing.

 Attendance & Leave Management 

 Verify and process attendance data for payroll calculations. 

 Manage leave records and ensure accurate leave encashment processing. 

Compliance & Statutory Regulations 

 Handle Provident Fund (PF) and Employee State Insurance (ESIC) contributions, returns, and documentation. 

 Ensure compliance with labor laws and payroll-related statutory requirements. 

 Stay updated with government regulations and implement necessary changes. 

 Coordinate with consultants for compliance management. 

Grievance Handling & Employee Support 

 Address employee queries related to payroll, PF, ESIC, and other benefits. 

 Assist employees in claim processing for PF withdrawals, ESIC benefits, etc.

  Resolve payroll-related disputes and concerns effectively. 

Data Management & Reporting 

 Maintain and update payroll and compliance databases.

  Generate reports for audits and management review.

  Manage new joinee data and ensure proper documentation. 

 Handle exit formalities, full & final (FnF) settlement, and documentation. 

Key Requirements

  Proficiency in Excel (VLOOKUP, Pivot Tables, Data Validation, etc.). 

 Strong knowledge of Payroll Processing & Compliance (PF, ESIC, TDS).

  Experience with PF & ESIC Portals for filings and issue resolution.

  Attention to Detail & Accuracy in payroll and compliance-related documentation. 

 Ability to handle employee grievances related to payroll and statutory benefits.  

Understand product requirements and translate them into effective test cases.

Perform manual functional, regression, UI, and integration testing.

Conduct thorough API testing using tools like Postman or Swagger.

Perform database validation using SQL queries to verify data integrity.

Create, manage, and execute detailed test plans and test cases.

Log and track defects using tools like JIRA, Bugzilla, or Azure DevOps.

Participate in Agile ceremonies (daily standups, sprint planning, retrospectives).

Collaborate closely with the development and product teams to reproduce issues and validate fixes

Java developer roles will vary greatly depending on companies and job positions. Here are some typical roles and responsibilities of java developers:

• Contribute to all stages of software development lifecycle
• Design, implement and maintain Java-based applications that can be high-volume and low-latency
• Analyze user requirements to define business objectives
• Envisioning system features and functionality
• Define application objectives and functionality
• Ensure application designs conform with business goals
• Develop and test software
• Identify and resolve any technical issues arising
• Create detailed design documentation
• Propose changes to current Java infrastructure
• Develop technical designs for application development
• Develop multimedia applications
• Write well designed, testable code
• Conducting software analysis, programming, testing, and debugging
• Manage Java and Java EE application development
• Develop documentation to help users
• Transforming requirements into stipulations
• Prepare and produce releases of software components
• Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review

Job Description :

- We are a Fintech Company based in Pune, a B2B Trade Digitization platform for SMEs and Corporates to collaborate and work with Financial Institutions to raise short term fundings for payables and receivables financing.

- We are thus well placed to help Corporates and their Supply Chains to meet their GST needs.

Technologies :

- The platform is built using a polygot technology stack 

- Platform Backend : JVM 

- Web Layer : ReactJS and related ecosystem, HTML, Javascript, CSS, Bootstrap 

- API & Business Layer : Kotlin and functional programming 

- Client Apps and Customer Integrations: Kotlin, Jersey ReST Framework, home grown optimized HTTP and SQL libraries 

- Mobile Apps: Android, iOS 

- Database : MySQL - JVM - Hibernate & Exposed as ORM library - Python - SQLAlchemy as ORM library 

- Build Tools : Gradle, Shell Scripting, AWS Code Build, Jenkins

- Ops Automation : Ansible, Terraform 

- Servers : Ubuntu Linux 

- Version Control : GIT 

- Test Automation : Python - unittest, pyhamcrest, freshen, nose. JVM - Junit, Kotlin Test 

- Cloud Providers : Amazon AWS, Linode

Requirements :

- We are a self organized engineering team with a passion for programming and solving business problems for our customers.

- We are looking to add 2 members in our team having hands on technical experience of 2-6 years.

- We encourage our team to continuously learn new technologies and apply the learnings in the day to day work even if the new technologies are not adpopted.

- We strive to continuously improve our DevOps practices and expertise to form a solid backbone for the product, customer relationships and sales teams which enables them to add new customers every week to our financing network.

As an engineering team member, you will :

- Work collaboratively with product, customer support and DevOps team to build, enhance, maintain, deploy and operate our systems. 

- Continuously automate operational processes to improve efficiencies and productivity and enhance customer experience 

- Work closely with the architect to continuously refactor the system architecture and design to meet the changing landscape triggered by technology changes and business growth 

- Work with the DevOps team to build and maintain tools for deployment, monitoring and operations. 

- Ensure that development processes and deliverables always adhere to the mandates laid down for various certifications (PCI and ISO 27001 in particular)

Skills required :

- Pre-requisites : Competent in Java, database, HTML, Javascript, CSS 

- Should be passionate about technology and ready to deep dive into programming 

- Should have sound expertise of writing testable code and appreciate defect free coding 

- Should be willing to handle Ops automation and production support 

- Should be able to reason/argue/discuss/suggest solutions and alternatives

- Should be able to decipher the core problem to be solved during discussions with product team and/or customers 

- Should have good communication skills and experience working in teams

- Knowledge of Python will be an added advantage

- Experience of working in financial domain will help but not a necessity

About Mudrantar Solutions Private Limited 

Mudrantar Solutions Pvt. Ltd. is a wholly owned subsidiary of the US based startup, Mudrantar Corporation. Mudrantar is a well-funded startup focused on disruptive changes in the Accounting Software for Small, Medium as well as Large businesses in India. Our state-of-the-art OCR + Machine Learning Technology allows customers to simply take photos and our software does the rest of the heavy lifting. Our strategy for CAs, CS and Tax Practitioners is realized through web access for our customers to manage their practice and also manage client communication through freely available mobile app. We also offer data entry automation services through AI/ML platform. 

HR Associate 

As HR Associate in the IT Startup, you will use your unique blend of HR and Communication skills to recruit top talent in IT Industry as well as retain employees. In this role, you will be responsible for obtaining and recording HR information, managing the HR database, and assisting company employees with enrollment procedures and HR-related issues.  

Position 

• Full time employment 

Location 

• Hyderabad or Pune (preferred) 
• Any location in India 

Requirements 

1. Recruitment end to end
2. On Boarding, Induction
3. Learning & Development
4. Employee Engagement
5. Personal Record Management in ERP
6. Attendance & Payroll Assistance
7. Employee Retention, Exit Interviews & formalities

Salary:  

       ₹350,000.00 - ₹500,000.00 per year 

Benefits: 

• Health insurance 
• Paid sick time 
• Paid time off 
• Work from home 

Education: 

• Master's (Preferred) 

Experience: 

• Human Resources Generalist: 2+ years (Preferred) 
• recruitment: 2+ years (Preferred) 
• HRIS: 2+ years (Preferred) 

Location: Pune, Maharashtra, India

We at FlytBase are looking for passionate and hardworking Software QA Automation Engineers to join our rapidly growing team. As a Software QA Automation Engineer, you will be responsible for the planning and implementation of tests that prove the functional and non-functional requirements of the system.

Role and Responsibilities:

1. Designing and developing test automation scripts for a MEAN stack application.
2. Using test automation guidelines.
3. Testing and proving that the software meets major architectural requirements.
4. Proving for scalability and performance of a software.
5. Ensuring the quality of the system as a whole.
6. Supporting the development team and software engineers during the development and testing phase.
7. Build tools and frameworks to aid continuous delivery, deployment and debugging.
8. Prepare defect reports and report test progress.

Qualifications and Requirements:

1. At Least 2 years of experience in Automation Testing or similar role for MEAN stack application
2. Experience with Jasmine, Karma, Protractor or similar end-to-end testing tool.
3. Excellent knowledge in testing skills (design test plan and test strategy, writing and executing test cases, opening bugs, verifying bugs etc)
4. A team player, fast learner with good interpersonal, verbal and written communication skills.

Good to have:

1. Experience or keen interest in aerial robots i.e. drones.
   
   

   What Will I Earn?

   This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit and alignment with FlytBase’s long-term business strategy.

    

    

   
   Perks:

   1. Fast-paced Startup culture
   2. Hacker mode environment
   3. Enthusiastic and approachable team
   4. Professional autonomy
   5. Strong meritocracy
   6. Zero bureaucracy 
   7. Company-wide sense of purpose
   8. Flexible work hours
   9. Informal dress code