Card Testing

🔹 Customer Communication

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and professionally

🔹 Sales & Lead Generation

• Generate leads and identify new sales opportunities
• Convert prospects into customers
• Follow up on previous conversations and interested leads

🔹 Customer Support

• Resolve customer queries and complaints
• Provide accurate information about products, pricing, and offers
• Maintain a positive and helpful attitude

🔹 Data Management

• Maintain call records and update customer details in CRM
• Track call outcomes and report daily performance
• Ensure data accuracy and proper documentation

🔹 Target & Performance

• Achieve daily/weekly/monthly call targets
• Meet sales or conversion goals
• Improve call quality and communication skills

🔹 Coordination

• Work with sales/marketing team for campaigns
• Share customer feedback with management
• Assist in improving scripts and processes

Job Title: QA Salesforce Automation Engineer

Experience: 6+ Years

Location: Hybrid – Bangalore

We are seeking a highly skilled QA Salesforce Automation Engineer with 6+ years of experience to join our dynamic team in Bangalore. The ideal candidate will have a strong background in Salesforce testing, with hands-on experience in automation tools such as Selenium, Provar, or TestNG. You will be responsible for creating and maintaining automated test scripts, executing test cases, identifying bugs, and ensuring the quality and reliability of Salesforce applications. A solid understanding of Salesforce modules (Sales Cloud, Service Cloud, etc.) and APIs is essential. Experience with CI/CD tools like Jenkins and version control systems like Git is preferred. You will work closely with developers, business analysts, and stakeholders to define test strategies and improve the overall QA process. This is a hybrid role, offering flexibility and a collaborative environment focused on delivering high-quality enterprise solutions.

Immediate joiners or those with up to 15 days' notice preferred.

Roles & Responsibilities – Application Engineer/Business

Development Manager

Work with Product Managers and customers to determine business

needs and solutions.

Address customer queries and issues in a timely manner.

Trouble shooting and resolving issues faced by end users

Problem Solving and Root cause analysis

Provide post-sales support to customers as needed.

Communicate customer feedback to design team in order to make

appropriate changes in product design.

Conduct internal application trials for verification and qualification of

product.

Interact with marketing team to maintain a high level of consumer

awareness of product.

Prepare training and marketing presentations for customers and sales

personnel.

Visit key customers to support specific design problems or

competitive situations.

Evaluate new software products and provide defect and enhancement

reports.

Assist in modifying existing product to improve system performance.

Maintain comprehensive tutorials to assist product team in designing

and development of new products.

Maintain clear and accurate documentations of problem solutions.

 Experience in Companies related to Passive components,

Automation, Industrial Segment

Edu Qualification: B. E/Diploma – ECE / EEE

·        Development and formulation of water-based interior and exterior waterproof decorative paints, ensuring performance, aesthetics, and regulatory compliance.

·        Testing of paint formulations to ensure they meet company quality standards and performance criteria.

·        Work closely with the production team to ensure smooth scale-up of formulations from laboratories to commercial production.

·        Stay up to date with industry trends. Provide recommendations for new product development based on market insights and consumer demand. Conduct competitive analysis to identify potential opportunities for new or improved product offerings.

·        Provide technical support to the sales team regarding product performance, application methods, and troubleshooting. Address and resolve customer query in a timely and professional manner.

·        Maintain accurate records of all product formulations and testing data. Prepare detailed technical reports on new product developments, performance testing, and quality control results.

Knowledge of paint formulations, Testing, pigments, and Emulsion

Complaint handling, root cause analysis and resolutions

We're looking for a VueJS developer that will be responsible for designing, developing, testing, and debugging responsive web. Using JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional frontend design.

Responsibilities
• Designing, developing, and testing UI for web applications in VueJS
• Accurately translate user and business needs into functional frontend code
The candidate must have:
• Experience building object-oriented web applications in VueJS, JavaScript, HTML5, and CSS.
• 1+ years' experience in frontend development
• Familiarity using Scrum/Agile development methodologies

About Anahad:

Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni.

At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.    

Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry. 

About This Role - HR Manager

HR is the backbone of an organization.

As our HR Manager, you will spearhead the organization’s personnel and human resources department. 

If you are a people’s person with high work ethic, excellent communication skills, knowledge of HR practices, strong organizational and interpersonal skills, we’ve got the job for you.

Job Description:

• Consult with the Founders to develop talent & culture interventions.
• Spearhead HR programs from ideation to execution throughout team members’ lifecycle including talent acquisition, engagement, learning & development, performance management, compensation & benefits management, and operations.
• Coach functional leaders on HR guidelines & practices.
• Support recruitment needs and drive innovative hiring & retention strategies for top tier talent.
• Continuously assess the employee pulse and cultural climate, proactively identifying and resolving issues with various stakeholders.
• Champion a people first approach to deliver an exceptional employee experience
• Audit and update processes to ensure all Anahad-ites have a comprehensive experience and a clear understanding of the values, business, product, culture & practices.
• Define success by establishing goals and KPIs, and implement processes & practices with consistent tracking and reporting methods to boost performance.
• Manage and enhance the performance review process, driving feedback culture, quality of appraisals, and timely closure.
• Should be adept at handling employee relations, boosting employee engagement. And strengthening community-building at work.
• Establish a people strategy that leverages social media to support and attract top talent.
• Collaborate with Administration, Operations, Finance, and logistics teams on a regular basis.

Requirements

• Minimum 5+ years of relevant experience supporting Founders in a fast-growing organisation with at least 2 years in a leadership role.
• Minimum 3 years of managing Talent Acquisition - Tech & Business hiring.
• Passionate about innovative HR solutions and process improvement.
• Strong business acumen, problem-solving abilities, and analytical thinking skills.
• Experience in employer branding & crafting employee value propositions.

Why should you join us?

If you are passionate about driving change, here’s an organization that is all set to revolutionize India’s healthcare segment. 

You can be part of this revolution, and part of our mission of saving lives!

Location:- Mumbai

Please note: Only Mumbai-based candidates can apply.