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Job Title : Lead System Administrator / Team Leader – Server Administration (NOC)

Experience : 12 to 16 Years

Location : Bengaluru (Whitefield / Domlur) or Coimbatore

Work Mode : Initially Work From Office (5 days/week during probation), Hybrid thereafter (3 days WFO)

Salary : Up to ₹28 LPA (including 8% variable)

Notice Period : Immediate / Serving / up to 30 days

Shift Time : Flexible (11:00 AM – 8:00 PM)

Role Overview :

We are seeking an experienced Lead System Administrator / Team Leader to manage our server administration team and ensure the stability, performance, and security of our infrastructure. This is a hands-on leadership role that demands technical depth, strategic thinking, and excellent team management capabilities.

Mandatory Skills :

• Windows Server Administration
• Citrix, VMware, and Hypervisor Platforms
• 1–2 Years of Team Lead / Leadership Experience
• Scripting (PowerShell, Bash, etc.)
• Infrastructure as Code – Terraform / Ansible
• Monitoring, Backup, and Compliance Tools Exposure
• Experience in 24/7 Production Environments
• Strong Communication & Documentation Skills

Key Responsibilities :

• Lead and mentor a team of system/server administrators.
• Manage installation, configuration, and support of Windows-based physical & virtual servers.
• Ensure optimal uptime, performance, and availability of server infrastructure.
• Oversee Active Directory, DNS, DHCP, file servers, and backup systems.
• Implement disaster recovery strategies & capacity planning.
• Collaborate with security, application, and network teams.
• Create and maintain SOPs, asset inventories, and architectural documentation.
• Drive compliance with IT policies and audit standards.
• Provide on-call support and lead incident management for server-related issues.

Qualifications :

• Bachelor’s degree in Computer Science, IT, or related field.
• 10+ Years in server/system administration, including 1 to 2 years in a leadership capacity.
• Strong knowledge of Windows Server environments.
• Hands-on experience with Citrix, VMware, Nutanix, Hyper-V.
• Familiarity with Azure cloud platforms.
• Proficient in automation and scripting tools (PowerShell, Bash).
• Knowledge of Infrastructure as Code using Terraform and Ansible.
• Certifications like MCSA/MCSE, RHCE are a plus.
• Excellent communication, documentation, and team management skills.

Interview Process :

1. L1 – Technical Interview (with Partner Team)
2. L2 – Technical Interview (Client)
3. L3 – Techno-Managerial Round
4. L4 – HR Discussion

Educational Qualifications

• B.E./B.Tech in CSE or related field
• M.E./M.Tech in CSE (mandatory for most colleges)
• Ph.D. in CSE (required for universities, IITs/NITs, and highly preferred everywhere)
• Qualifying exams like UGC NET or GATE can strengthen your profile 

Core Technical Skills

Strong foundation in:

• Data Structures & Algorithms
• Operating Systems
• Computer Networks
• Database Management Systems
• Object-Oriented Programming (Java, C++, Python)

Specialized areas (choose 1–2):

• Artificial Intelligence / Machine Learning
• Cybersecurity
• Cloud Computing
• Data Science
• Software Engineering

Teaching & Communication Skills

• Ability to explain complex topics clearly
• Presentation skills (PowerPoint, whiteboard teaching)
• Curriculum design and lesson planning
• Student engagement and mentoring 

Manage IT network and client systems as well as daily technical operations that meet and exceed the school’s education and business technology requirements

Support long-term IT-based educational programs that enhance the delivery of education services and development of the school community

Overview of Responsibilities:

The IT Manager is responsible for managing and overseeing day-to-day implementation, to realize fault tolerance of key IT area. Support and maintenance in the following areas:

1.  Manage the procurement of IT systems.
2.  Lead the IT team in providing Help Desk services for Teaching staff and Students with IT based educational programs that enhance the delivery of teaching and learning.
3.  Prepare and manage the IT infrastructure budget and account for IT fixed assets.
4.  Coordinate IT infrastructure and support requirements with Academic IT Staff, and provide technical support for IT development projects in the Schools.  Work closely with Academic IT Staff in management and control of teaching software purchases, databases, and configuration control of Staff Laptops.
5.  Provide technical support to national IT infrastructure projects for schools and new facility development ensuring consistency in implementation and policy.

The IT Manager is responsible for managing and overseeing day-to-day implementation, support and maintenance in the following areas:

Network

1.  Direct daily maintenance to ensure maximum reliability and minimum service interruption
2.  Manage installation of required updates on infrastructure and client systems
3.  Maintain core services
4.  Recommend and implement changes and system enhancements to improve the network

Client platforms

1.  Set up, install and maintain desktops and laptops in the school
2.  Ensure standard configurations across the deployed systems
3.  Directly and with third party vendors manage the repair and servicing of equipment
4.  To seamlessly connect with the IT infrastructure in the new site, ensure the IT operation in the new site goes well

Software

1.  Ensure all software is properly licensed
2.  Manage the installation and upgrade schedules for educational and business software
3.  Provide technical support for school management, accounting and educational software
4.  Assist the teaching staff in identifying and integrating educational software available in India  and internationally

IT security

1.  Ensure all LANs and VPNs are secure from both electronic and physical intrusion
2.  Review and maintain a proper level of access and password control
3.  Ensure data integrity through routine database scans
4.  Establish a disaster recovery plan
5.  Guarantee network data is backed up on a daily basis

Reprographics

1.  Work with third party vendors to ensure the reprographics equipment runs smoothly
2.  Provide technical support as needed

Audio/ visual equipment

1.  Maintain the school’s inventory of audio/ visual equipment
2.  Assist in the installation and setup of equipment as needed

IT training and help desk support

1.  Provide training for both educational and business applications as needed
2.  Ensure proper procedures and staffing are in place to respond to teaching and admin staff requests in a timely manner
3.  Analyze problems, develop solutions, arrange preventive measures and maintain clear and consistent communications with internal customers on IT issues  

New facility development

1.  With the Project Manager, develop IT infrastructure plans and budgets
2.  Prepare IT and telecom cabling plans
3.  Identify hardware and software requirements
4.  Manage purchasing, installation and servicing of equipment with third party vendors
5.  Conduct infrastructure and product testing
6.  Manage IT handover and acceptance procedures

General requirements

1.  Maintain an inventory of all IT, audio/ visual equipment and licenses
2.  Ensure consistent documentation of the operating environment
3.  Develop the annual IT plan and budget with the Head of Technology
4.  Evaluate and set standards for hardware and software
5.  Develop change management schemes that smooth the transition to new equipment and procedures earning speedy acceptance of new equipment and upgrades
6.  Perform general IT duties as required

The IT Manager holds primary responsibility within location for IT and IT related issues.

Skills and Experience Required:

1.  Must have a minimum of 8 years IT systems and operations management experience including 5 in the K12 education sector
2.  Minimum 5 years experience with IT infrastructure budgets and cost management
3.  Minimum 5 years experience supervising professional IT personnel
4.  Must be able to read, analyze and interpret computer hardware and systems management technical manuals and procedures
5.  Strong personal skills to communicate directly with end users in sometimes tense situations
6.  Bachelors degree in computer science, information systems or related computer field
7.  Strong to Fluent written and verbal English
8.  Strong initiative, integrity and good judgment
9.  Fast problem solving skills in new situations
10.  Ability to handle multiple tasks simultaneously 

Desire experience of leading and managing I.T. based projects and vendor management

  IT systems and operations management experience

   Microsoft Windows OS, Microsoft Server and related technologies

  Network management experience including LAN/ WAN/ VPN

  Open Directory and/or Active Directory management experience

  Desire experience managing network policies and protocols including firewall configuration, content filtering, and related technologies

Key Responsibilities:

1. Sales and Marketing:

● Promote company offerings to students.

● Conduct live product demonstrations and engage with the target audience.

● Achieve monthly/quarterly sales targets by converting leads into admissions.

2. Campus Engagement:

● Plan and execute campaigns in colleges to increase brand visibility and adoption.

● Build relationships with campus authorities to get permissions for promotional activities.

● Host or support events, seminars, or workshops to engage the target audience.

3. Onboarding AMBs:

● Identify and recruit students as a college Ambassador.

● Train AMBs on their roles and responsibilities, including promoting the brand, driving app downloads, and data collection.

● Support AMBs in their activities to achieve desired results.

4. App Downloads and Data Collection:

● Actively encourage students to download the app and register.

● Collect accurate data from the target audience and ensure its timely submission.

5. Market Research and Insights:

● Collect feedback from students on the company’s offerings.

● Identify opportunities to increase market share by analyzing competitors’ activities and trends in the education sector. 6. Reporting and Documentation:

● Submit daily/weekly reports on activities, sales, and other performance metrics.

● Ensure proper documentation of all on-ground campaigns, app downloads, AMBs onboarding, and data collected.

Key Skills and Competencies:

● Sales Skills: Proven ability to meet or exceed sales targets

● Communication Skills: Strong interpersonal, negotiation, and presentation skills.

● Marketing Expertise: Experience in on-ground promotional activities and event execution.

● Relationship Management: Ability to build and maintain relationships with college authorities and students.

● Data Handling: Proficient in collecting, organizing, and analyzing data. ● Tech-Savvy: Comfortable with mobile applications, digital tools, and reporting software.

● Team Player: Ability to collaborate with internal teams and manage AMBs effectively. 

Fabrication and Sheet metal Knowledge Preferred

2 to 4 years Experiences Candidates Preferred

• Determine what quality standards are and establish detailed guidelines about what to check
• Create blueprints and documentation for quality assurance
• checking
• Oversee the quality standards of the organisation's engineering and manufacturing processes
• Develop, implement, audit and update quality standards and quality control systems
• Investigate production and product issues and consider corrective measures to make improvements
• Perform regular quality check tests for the early identification of any potential issues
• Prepare detailed reports of malfunctioning equipment and defective product raw materials
• Write detailed reports on the corrective actions to take to fix technical issues and production cycle issues
• Ensure compliance with quality specifications by the inspection and testing of materials, equipment, processes and products at different stages
• Collaborate with suppliers, managers and other personnel to meet organisational quality standards
• Coordinate with the organisation's internal teams to improve product quality and meet customer requirements
• Work in coordination with external technicians and quality assurance auditors
• Review customer feedback and implement changes to improve products to increase customer satisfaction
• and build brand loyalty
• Stay updated about safety and legal standards and regulations for manufacturing processes and manufactured products
• Monitor and analyse production efforts to optimise them and reduce operational expenses
• Gather relevant data to prepare detailed quality standard reports and submit them to the senior management

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

                Dot Net Programming-C# .Net,MS SQL Server,ASP.NET MVC Domain Skills-

                Dot Net Framework,WCF,ASP.NET,ANSI SQL,ADO.NET,.Net Programming-VB .Net, Technology .NET

WHAT WE'RE LOOKING FOR

•  Bachelors or masters in software engineering, Computer Science or other relevant disciplines
•  2+ years experience as a Back-End or Full Stack Developer with hands-on experience working with Python web application development
•  Strong Knowledge in Python v3.x Language
•  Experience in REST APIs with JSON
•  Error handling and Logging 
•  Any DB knowledge 
•  Knowledge on Sumo Logic log aggregation is a plus
• Must know how to produce high quality, “Clean” code that is performant, maintainable and secure

• Must have the experience of leading teams and drive customer interactions
• Must have multiple successful deployments user stories
• Extensive hands on experience in Apache Spark along with HiveQL
• Sound knowledge in Amazon Web Services or any other Cloud environment.
• Experienced in data flow orchestration using Apache Airflow
• JSON, XML, CSV, Parquet file formats with snappy compression.
• File movements between HDFS and AWS S3
• Experience in shell scripting and scripting to automate report generation and migration of reports to AWS S3
• Worked in building a data pipeline using Pandas and Flask FrameworkGood Familiarity with Anaconda and Jupyternotebook