Test Automation Engineer

Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

Position Responsibilities :

• Provide exceptional support to customers via phone, chat, and email, addressing inquiries and resolving issues efficiently.
• Collaborate with internal teams, including product engineering and management, to resolve complex cases.
• Research and troubleshoot customer questions, ensuring accurate and timely solutions.
• Maintain detailed records of customer interactions and case resolutions.
• Share knowledge and best practices with team members to foster a collaborative environment.
• Strive to exceed customer expectations by delivering world-class service.
• Continuously develop product and industry knowledge to enhance support capabilities.

Does this position require a degree? :

Yes - The position has a strict, non-negotiable degree requirement. Equivalent experience is NOT permitted, and ALL applicants without the listed required degree WILL be disqualified.

Qualifications :

• Bachelor’s degree is mandatory from a recognized university.
• Excellent time management and organizational skills.
• Strong listening and communication skills, both oral and written.
• Demonstrated ability to problem solve and troubleshoot customer issues.
• Self-motivated and proactive team player with a collaborative mindset.
• Desire to provide outstanding customer service and exceed expectations.
• Work experience in accounting/finance or a related college degree.

Preferred Qualifications:

• Prior customer service experience of 2+ years.
• Experience supporting accounting or finance software products or Accounting degree.
• Ability to adapt quickly to new technologies and processes.

Experience - 1 to 2 years

Budget - As per Industry norms

Work Type - Onsite / Full time

Candidate must have experience in Digital marketing & Advertising agency

Job description:

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for design.

Responsibilities:

• Collaborate with the team to ensure consistency of designs across various media outlets
• Create strategic and effective branding and marketing collateral both print and digital
• Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

About Us:

At Clickretina, we are looking for a Google Ads Executive to join our team. We’re a growing company focused on digital marketing, and we need someone who can help us manage and improve our online ads. If you have experience with Google Ads and enjoy working with data to make smart decisions, we want to hear from you!

Role Overview:

As a Google Ads Executive, you will be responsible for creating, managing, and improving our Google Ads campaigns. Your job will involve analyzing performance data to make sure our ads are effective and reaching the right people. You will also work closely with our team to create ads that stand out and help us achieve our business goals.

Key Responsibilities:

• Create and Manage Ads: Set up and run Google Ads campaigns to attract customers and boost sales.
• Analyze Performance: Look at data to see how well our ads are doing and make changes to improve results.
• Stay Updated: Keep up with the latest trends and tools in digital marketing to keep our ads fresh and effective.
• Work with the Team: Collaborate with others to make sure our ads are engaging and fit our brand.
• Manage Budget: Ensure we spend our ad money wisely to get the best results.
• Report Results: Prepare reports on how our ads are performing and suggest ways to improve.

Qualifications:

• Experience: Minimum 6 months of experience with Google Ads and online marketing.
• Skills: Knowledge of Google Ads, Google Analytics, and keyword research.
• Analytical: Ability to understand and use data to make decisions.
• Creative: Skill in creating ads that grab attention.
• Communication: Good at talking and writing clearly.
• Flexible: Willing to learn and adapt to new challenges.

Interested candidates can fill out the form -https://clickretina.com/job-application-form/

For a startup run by a serial founder:

Job Description :

- Architect and develop our B2B platform, focusing on delivering an exceptional user experience.

- Recruit and mentor an engineering team to build scalable and reliable technology solutions.

- Work in tandem with co-founders to ensure technology strategies are well-aligned with business objectives.

- Manage technical architecture to guarantee performance, scalability, and adaptability for future needs.

- Drive innovation by adopting advanced technologies into our product development cycle.

- Promote a culture of technical excellence and collaborative spirit within the engineering team.

Qualifications :

- Over 8 years of experience in technology team management roles, with a proven track record in software development and system architecture + Dev Ops

- Entrepreneurial mindset with a strong interest in building and scaling innovative products.

- Exceptional leadership abilities with experience in team building and mentorship.

- Strategic thinker with a history of delivering effective technology solutions.

Skills :

- Expertise in modern programming languages and application frameworks.

- Deep knowledge of cloud platforms, databases, and system design principles.

- Excellent analytical, problem-solving, and decision-making skills.

- Strong communication skills with the ability to lead cross-functional teams effectively.

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the layout, design and coding of websites specifically in PHP Laravel. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases. 

Responsibilities

• Perform a mix of maintenance, enhancements, and new development as required
• Conducting analysis of website and application requirements.
• Updating and altering application features to enhance performance.
• Finalizing back-end features and testing web applications.
• Responding to integration requests from front-end developers.
• Integrating data storage solutions.
• Troubleshooting application and code issues.
• Developing back-end portals with an optimized database.
• Writing back-end code and building efficient PHP modules
• Proven software development experience in PHP.
• Passion for best design and coding practices and a desire to develop new bold ideas.
• Good problem-solving skills.
• Familiarity with SQL/NoSQL databases.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Previous experience creating scalable applications.
• Understanding of object-oriented PHP programming.

Qualifications

• Good knowledge and experience in web development and software design
• Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases
• Knowledge on web sockets, json is an added advantage.
• Good knowledge of relational databases, version control tools and of developing web services.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Knowledge of PHP web framework Laravel.

Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond. 

This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU’s personalised learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU’s Learning App to understand the magic of the BYJU’s courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!