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JOB DETAILS:

* Job Title: Customer Success (B2B SaaS, USA)

* Industry: Technology

* Salary: Best in Industry

* Experience: 3 to 7 years

* Location: Bengaluru, Karnataka

Criteria

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

(Company): B2B SaaS (Technical complex)

Preferred

• Experience handling enterprise customers, exposure to Salesforce CRM, or working on billing / finance / subscription-based SaaS products will be a strong plus.

Role & Responsibilities

If you are expecting a working playbook that you can execute upon, company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you.

You will work closely with the founders.

As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.

What you will be doing:

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Implementation
• Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
• Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
• Translate complex business requirements into structured company workflows and setup.
• Project Management
• Own customer delivery timelines and communication from kickoff to go-live.
• Track progress, call out blockers early, and keep customers updated without needing reminders.
• Run weekly status checkpoints and ensure every onboarding milestone lands on time.
• Internal Coordination & Escalation
• Act as the voice of the customer internally — share structured feedback with product and engineering.
• Create clear, well-scoped handoff documents when working with technical teams.
• Escalate time-sensitive issues appropriately and follow through on resolution.
• Documentation & Enablement
• Create client-specific documentation (e.g., onboarding guides, configuration references).
• Contribute to internal wikis, training material, and product documentation.
• Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.

Ideal Candidate

• 3-7 years of relevant experience
• Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
• Ability to understand and shape the product at a granular level
• Ability to empathize with the customers, and understand their pain points
• Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
• Previous experience in salesforce CRM
• -Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
• Strong analytical skills and a structured problem-solving approach
• (Strongly preferred) Computer science background and basic coding experience
• Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
• Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
• Self-driven individual with high ownership and strong work ethic
• Not taking yourself too seriously.

Architect

Experience - 12+ yrs

About Wekan Enterprise Solutions

Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.

Job Description

We are looking for passionate architects eager to be a part of our growth journey. The right candidate needs to be interested in working in high-paced and challenging environments leading technical teams, designing system architecture and reviewing peer code. Interested in constantly upskilling, learning new technologies and expanding their domain knowledge to new industries. This candidate needs to be a team player and should be looking to help build a culture of excellence. Do you have what it takes?

You will be working on complex data migrations, modernizing legacy applications and building new applications on the cloud for large enterprise and/or growth stage startups. You will have the opportunity to contribute directly into mission critical projects directly interacting with business stakeholders, customer’s technical teams and MongoDB solutions Architects.

Location - Chennai or Bangalore

●     Relevant experience of 12+ years building high-performance applications with at least 3+ years as an architect.

●     Good problem solving skills

●     Strong mentoring capabilities

●     Good understanding of software development life cycle

●     Strong experience in system design and architecture

●     Strong focus on quality of work delivered

●     Excellent verbal and written communication skills

Required Technical Skills

● Extensive hands-on experience building high-performance applications using Node.Js (Javascript/Typescript) and .NET/ Golang / Java / Python.

● Strong experience with appropriate framework(s).

● Wellversed in monolithic and microservices architecture.

● Hands-on experience with data modeling on MongoDB and any other Relational or NoSQL databases

● Experience working with 3rd party integrations ranging from authentication, cloud services, etc.

● Hands-on experience with Kafka or RabbitMQ.

● Handsonexperience with CI/CD pipelines and atleast 1 cloud provider- AWS / GCP / Azure

● Strong experience writing and maintaining clear documentation

Good to have skills:

●     Experience working with frontend technologies - React.Js or Vue.Js or Angular.

●     Extensive experience consulting with customers directly for defining architecture or system design.

●     Technical certifications in AWS / Azure / GCP / MongoDB or other relevant technologies

Job Functions / Responsibilities:              

• Collaborate with product managers, designers, and other developers to define and implement new features for our iOS mobile applications.
• Write clean, maintainable, and efficient code using React Native and JavaScript, ensuring the best possible performance and user experience.
• Troubleshoot and debug issues in the application to maintain its stability and reliability.
• Optimize mobile applications for performance and responsiveness.
• Stay updated with the latest industry trends and technologies to improve the mobile application continuously.
• Participate in code reviews to maintain code quality and provide constructive feedback to team members.
• Work closely with QA teams to ensure rigorous testing of the application.
• Provide technical guidance and mentorship to junior developers when necessary.

Skills:

·        4-6 years of professional experience in mobile application development.

·        Strong proficiency in React Native and JavaScript.

·        Extensive experience with iOS development, including Swift and Objective-C.

·        Knowledge of native iOS libraries and frameworks. Experience with third-party libraries and APIs.

·        Familiarity with RESTful APIs and integration.

·        Solid understanding of mobile app design principles and user interface guidelines.

·        You can work independently on solving complex problems and troubleshooting cryptic

bugs

·        Fluent in both spoken and written English

·        You're a team player and pragmatic programmer.

·        Proven ability to work in a fast-paced, collaborative environment.

·        Strong attention to detail and a commitment to delivering high-quality code.

·        Knowledge of Redux or similar state management libraries.

·        You're an avid clean coder, and refactoring is part of your normal workflow. 

Roles and Responsibilities

• Developing custom layer code based on solution designed following standard coding practice and
• Needs to adhere to committed delivery timelines
• Sharing status update to supervisors on time
• Needs to interact with customer for issue analysis & resolution related to Product & Interfaces developed
• Issue/log analysis and fixing- Innovate and create re-usable component

Desired Candidate Profile

• Education: B. Tech/MCA
• Good analytical and problem solving skills
• Knowledge of reporting tool like JASPER
• Hands on experience in Core Java[Threading, Collections, Exception handling]
• Strong in OOPs concept
• JSP, Spring Core, MVC, Hibernate, J Query
• Basic knowledge of SQL, PLSQL
• Writing and maintaining unit test cases
• Technical architecture
• log analysis, l1/l2
• Custom layer development

Location: Noida (currently WFH)

Compensation: commensurate to experience and technical skills

To apply for this position, write to shweta.gupta@invokhr. Share your updated resume along with following details:

• Current CTC
• Expected CTC
• Availability to join (immediate joiners preferred)
• Key skills
• Any other highlight for your fitment to the position

• Must have experience in either of JavaScript frameworks: Angular (Preferred) / ReactJS/Node.
• Must have experience in either of backend software development in NODE Js or [J2EE, Spring Boot, Spring core, JPA]
• Must have experience in designing/implementing Hibernate/ORM, Restful web services, Micro Services using Java or Node Js
• Knowledge with relational/ NoSQL databases (e.g., Oracle, MySQL, MongoDB)
• Knowledge with versioning (Git or SVN) /build tools (Maven/Ant/Gradle/Junit), Unit testing & code coverage tools is desired
• Knowledge of App / Web servers (NGINX / Tomcat / Jboss Wildfly)
• Understands the process of new application development and has the ability to apply these concepts with minimal mentoring and supervision.
• Advanced knowledge experience using any of IDE (e.g., Eclipse, SonarQube, STS, VS Code)
• Knowledge on Cloud platform, technologies & deployments is an added advantage
• Resolves technical issues through debugging, research, and
• Must have experience with Agile tools

• Good knowledge in product development domains
• Knowledge in Finance and Insurance domain preferred
• Maintain quality and ensure responsiveness of
• Complete application development by coordinating requirements, schedules, and activities contributing to team meetings;
• Troubleshooting development and production problems across multiple environments and operating platforms.
• Collaborate with the rest of the engineering team to design and launch new features
• Understanding and implementation of security and data
• Ensure designs are in compliance with specifications and standards and best industry
• Usage of Process tools – JIRA, TFS, HP QC or any other agile tools, also knowledge of CMM Level 3 development process.
• Self-motivated & working independently with minimal
• Maintain code integrity and
• Experience working with graphic designers and converting designs to visual
• Follow the coding standards for java/node and angular

• Usage of troubleshooting tools like J Profiler, J Meter or application performance tuning
• Exposure to Non-web-based developments, for both mobile and
• Development experience using Docker, Kubernetes, Containerization etc in AWS or other cloud platforms
• Willing to take up proof of concepts and showcase the technical capability
• Usage of design tools Visio or draw io

We are looking for experienced Odoo Developers with good development skills in Python. Candidates should have hands-on experience in end to end implementation of the custom modules in Odoo.

RESPONSIBILITIES:

• Develop and deploy ERP/ web applications using OpenERP/ Odoo.

• Customize/ develop various modules such as Accounting, POS Sales & CRM, inventory, Purchasing, , Invoice, Website, Google map, Warehouse, MRP, HR, etc.

• Customize various modules and integrate services/ products ranging from payment gateways to hardware devices with Odoo.

• Understand Functional requirements from clients. Provide GAP analysis and transform them into technical requirements.

• Functional knowledge of ERP modules like Accounting, Stock, CRM, Inventory, HR, Sales, Purchasing, Manufacturing, E- Commerce, and Payment gateway.

• Experience in Migrations, Odoo end user training.

• Knowledge of OOP concepts, SQL, HTML and JavaScript.

• Experience in hosting on AWS or other cloud service providers

• Ability to understand client requirements and translate them into business solutions.

• Develop and deploy ERP modules from scratch

• Adopt new and emerging technologies to provide solutions to client needs. Cater to time difference need

• Identify technical issues and provide solutions

• Testing support.

• Develop and customize reports based on client s specifications in the modules like Accounting, Inventory, Manufacturing and HR. Work on Odoo's internal BI reporting tool for live reports

• Skills

• Strong familiarity with the Odoo framework is mandatory.

• Should have a solid knowledge of Python and programming concepts. Contribution for Open Source Projects will be advantageous.

• Good problem solving and analytical skills

Education:

• Bachelor's (Preferred)

We are looking for Technology Lead who possesses a passion for pushing technologies to the limits and will work with our team to help build Snapwiz's next-generation platform. If you are a person who loves to face technical challenges, innovates consistently and is never satisfied with status-quo then this is the role for you.

Job Location: IBC Knowledge Park, Dairy Circle, Bannerghatta Road, Bangalore

Role:

• Design and build advanced applications from scratch keeping scalability and performance in mind

• A good handle on both client and server architecture

• Should be a quick learner and willing to go the extra mile in delivering the projects.

• Should be able to work with juniors; help and guide them as needed.

• Work on bug fixing and improving application performance.

• Comfortable in owning large scale products and continuously re-evaluating and innovating.

• A practical risk-taker, innovator and always curious.

Requirements:

• BE/B.Tech/ME/M.Tech degree in Computer Science, Engineering or a related subject

• 5 to 10 years overall experience

• Strong knowledge of Agile development (Scrum)

• Proven working experience in server-side technologies like Java, Hibernate, Spring.

• Strong knowledge of any database technology like MySql or MongoDB

• Awareness of client-side technologies like JS and JQuery.

• Knowledge of the general tech landscape, architectures, trends, and emerging technologies.