Technical Content Writer

Role Overview:

As a DevOps Engineer (L2), you will play a key role in designing, implementing, and optimizing infrastructure. You will take ownership of automating processes, improving system reliability, and supporting the development lifecycle.

Key Responsibilities:

• Design and manage scalable, secure, and highly available cloud infrastructure.
• Lead efforts in implementing and optimizing CI/CD pipelines.
• Automate repetitive tasks and develop robust monitoring solutions.
• Ensure the security and compliance of systems, including IAM, VPCs, and network configurations.
• Troubleshoot complex issues across development, staging, and production environments.
• Mentor and guide L1 engineers on best practices.
• Stay updated on emerging DevOps tools and technologies.
• Manage cloud resources efficiently using Infrastructure as Code (IaC) tools like Terraform and AWS CloudFormation.

Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field.
• Proven experience with CI/CD pipelines and tools like Jenkins, GitLab, or Azure DevOps.
• Advanced knowledge of cloud platforms (AWS, Azure, or GCP) with hands-on experience in deployments, migrations, and optimizations.
• Strong expertise in containerization (Docker) and orchestration tools (Kubernetes).
• Proficiency in scripting languages like Python, Bash, or PowerShell.
• Deep understanding of system security, networking, and load balancing.
• Strong analytical skills and problem-solving mindset.
• Certifications (e.g., AWS Certified Solutions Architect, Kubernetes Administrator) are a plus.

What We Offer:

• Opportunity to work with a cutting-edge tech stack in a product-first company.
• Collaborative and growth-oriented environment.
• Competitive salary and benefits.
• Freedom to innovate and contribute to impactful projects.

We are seeking a highly skilled and experienced Director of Growth to lead our company's growth initiatives and drive measurable results across various marketing channels. The ideal candidate will have a proven track record in performance marketing. Experience in brand building & influencer marketing is a huge plus.

As the Director of Growth, you will be responsible for developing and executing strategies to acquire paid customers and improve ROAS to maximize revenue growth across multiple channels.

About the product which needs to be sold:

• English proficiency is an aspiration for the majority of the Indian population, yet access to quality English learning resources remains limited. 
• Our spoken English product aims to address this gap by offering a 24/7 AI tutor accessible to anyone with a mobile device at an extremely affordable price.
• This is an affordable offering (<Rs.5000 ticket size) targeting the masses. 
• This product has the potential to transform the lives of hundreds of millions of people by granting them access to a top-notch English tutor.

Desired Previous Experience:

First-principled problem-solving experience across growth functions at fast-paced hyper growth startups.

At Supernova we sell affordable products to the masses, Experience selling to mainstream India and not just the top 5% is preferred.

Ours is also a low LTV product (<10k LTV) so we need our CACs to be at Rs.1000 or so, which is where we are today. So knowing how to target the masses and get conversions at low CACs and good ROAS is preferred.

Experience in handling performance marketing channels - Facebook Ads, Google Ads, etc., preferably in an Edtech startup.

Experience in working with influencers and running high quality influencer marketing campaigns for brand building and acquisition will be preferred, though not mandatory.

Experience in developing content and content marketing strategies to build a brand and get leads via social media channels like Facebook, Instagram, LinkedIn and others to drive growth.

Experience with brand building: Linked in posts of founders, Product videos to create excitement will be preferred, though not mandatory.

Familiarity with Whatsapp-based growth strategies and funnels will be preferred, though not mandatory.

Experience in offline marketing and working with tier 2 & 3 consumers will be preferred, though not mandatory.

Roles and Responsibilities:

Develop and execute a comprehensive growth strategy:

Collaborate with the executive team to define growth goals and objectives.

Identify key performance marketing channels, including Facebook Ads, Google Ads, and others, to drive customer acquisition and revenue growth.

Create and implement data-driven strategies to optimize campaign performance, conversion rates, and return on investment (ROI).

Performance marketing and advertising:

Oversee and manage all performance marketing channels, including Facebook Ads and Google Ads, to drive targeted traffic, conversions, and revenue growth.

Develop and implement A/B testing strategies to optimize campaign performance and improve key metrics such as click-through rates (CTR), cost per acquisition (CPA), and return on ad spend (ROAS).

Analyse campaign data, generate insights, and provide recommendations for ongoing optimization and improvement.

Brand building and positioning:

Develop and execute brand-building strategies to enhance brand awareness, perception, and customer loyalty.

Work closely with the marketing and creative teams to ensure brand consistency across all touch points, including advertising campaigns, social media channels, and content marketing initiatives.

Monitor industry trends, market competition, and customer preferences to inform brand positioning and differentiation strategies.

Influencer marketing and partnerships:

Identify and collaborate with relevant influencers, bloggers, and industry partners to drive brand awareness, reach new audiences, and generate meaningful engagement.

Develop and manage influencer marketing campaigns, including negotiation, contract management, and performance tracking.

Track and analyse the effectiveness of influencer campaigns and partnerships, making data-driven decisions for future collaborations.

Social media management: (Not mandatory but a good to have)

Oversee the company's social media presence across various platforms, including content strategy, community management, and engagement.

Monitor social media performance, analyze metrics, and generate insights to optimize content strategy and drive engagement and growth.

Stay up-to-date with social media trends, platform updates, and emerging technologies to leverage new opportunities for growth.

KPIs:

Reducing Customer Acquisition Costs

Revenue Growth

User Growth

Key Responsibilities:

Coordinating Production:

•  Collaborate with cross-functional teams to ensure timely and efficient production processes.
• Monitor production schedules, material availability, and resource allocation to meet
• production targets.
• Identify areas for process improvement and implement solutions to enhance productivity.

Managing Dispatch:

• Oversee the coordination of product deliveries and shipments to ensure accurate and timely dispatch.
• Liaise with logistics partners and carriers to optimize delivery routes and minimize delays.
• Address any issues related to dispatch and provide effective solutions.

Managing Customer Support (Logistics and Orders):

• Handle customer inquiries and concerns related to logistics, orders, and deliveries.
• Work closely with customer support teams to resolve issues promptly and maintain high levels of customer satisfaction.
• Provide customers with accurate information about order status, tracking, and delivery times.

Managing Vendors:

• Establish and maintain positive relationships with vendors and suppliers.
• Collaborate with procurement teams to ensure timely and cost-effective sourcing of
• materials and services.
• Negotiate terms and contracts with vendors to achieve favorable terms for the company.

Managing Inventory:

• Monitor inventory levels and coordinate with relevant teams to ensure adequate stock availability.
• Implement inventory control measures to minimize stockouts and excess inventory.
• Analyze inventory data to make informed decisions about reorder points, stock replenishment, and inventory optimization.

Benefits:

• Comprehensive training in operations management practices.
• Opportunity to learn from experienced professionals in the field.
• Fast-track career growth within the organization.
• Exposure to diverse projects and responsibilities.

We are looking for a Creative Graphic Designer & Visualizer with the proper knowledge to interpret our client’s needs and design solutions with high visual impact. You will work on designing a variety of products, including websites, Social Media creatives, product packaging, websites, exhibitions, and corporate identity.

• Creating all the digital collaterals like Social media creatives, Emailers, Google Display Ads, Creative videos, gifs etc.
• Conceptualize visuals based on requirements that convey an accurate message for the project.
• Producing print-ready collateral including brochures, posters, flyers, display stands etc.
• Ensure projects are completed in a timely manner with quality.
• With a knack for translating a creative brief into a work of art.
• Implement suggestions and modifications wherever possible.

• Any Bachelor’s degree. (BFA preferred but not essential).
• Expert in Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver, After Effects etc.) and CorelDraw.
• Well-versed with Motion Graphic videos, and gifs.
• A meticulous eye for detail.
• Proactively work on creative ideas.
• Excellent Visualization Skills
• Excellent written and verbal communication skills.
• Contributing to team efforts by accomplishing tasks as needed.
• Minimum 3 years of work experience as a graphics/web designer, visual designer, or similar role with an Ad agency/Media agency.
• Work portfolio with a variety of creative projects.

POSITION: Sales Executive

QUALIFICATION: Degree in Management, Business or Related Field

EXPERIENCE: Fresher/Experience

GENDER: Male

JOB DISCRIPTION:

• Faster Learning Ability passion for Sales
• Knowledge of CRM or Sales Management
• Negotiating Techniques and Marketing Tactics

LOCATION: Pondicherry

• Having good knowledge of iOS SDK & interface builders
• Proficient in Objective C, iOS, X-Code etc.
• Continuously updating the expertise on latest releases of iOS products
• Should have developed at least 5 applications as per Apple standards
• Experience with Database in Mobile Apps like SQlite & Core Data.
• Experience in integrating Webservices like SOAP, REST and POST with Mobile App.
• Experience with Google Map & GPS Integration
• Hands on experience of Xcode, Objective C, JSON & Sqlite on iOS platfor
• Develop Native& Hybrid mobile applications
• Implementing Mobile Payments, Mobile Shopping & Security

Responsible for the efforts and results of the financial department.  Reporting to the Chief FO with regards to all financial and accounting activities overseeing financial department staff in day-to-day operations.  Liaising with operations with respect to financial transactions performed by non-financial staff.

Financial control is concerned with ensuring that recorded data is accurate, on time, and within the rules set by the Company.  The Financial Controller is also in charge of Policies and Procedures to ensure the right transactions are made by the appropriate employees and that appropriate authorizations are obtained according to policies agreed from time to time.

MiC benefits from the fact that it doesn’t have a large number of legacy systems; we suffer from the fact a lot of our systems are manual and spreadsheet-based however, we see this as an enormous opportunity to implement an ERP with high levels of automation.

Responsibilities

• Create monthly and annual reports to identify results, trends, and financial forecasts
• Manage cash flow by tracking transactions and regularly reviewing internal reports.
• Supervise and manage financial department staff including accountants, bookkeepers, and financial assistants
• Collaborate with HR to define roles and performance monitoring frameworks.  Regularly review the performance of team members in line with performance monitoring frameworks.
• Assist HR in defining recruitment needs and assessment of candidates.  Once these have been identified.
• Suggest updates and improvements for accounting systems including payroll and invoicing
• Overseeing and managing the company secretarial function ensuring the appropriate filings and reports are completed in each Country that MiC operates within.
• Implement, design, and maintain controls for managing financial transactions within the wider organization to ensure compliance with regulations and audit requirements.
• Be sure that all financial transactions are properly recorded, filed, and reported
• Establish and implement financial reporting systems to comply with government regulations and legislation in all of the territories and countries that MiC operates in.
• Collaborate with auditing services to ensure proper compliance with all regulations
• Develop budgets and financial plans for the Company based on data gathered from the constituent parts of MiC, external research for the markets within which MIC operates, and analysis of past trends.
• Review all financial plans and budgets regularly and identify variances with reported financial performance.
• Create systems to prevent errors in data collection and calculations
• Report to the CFO with timely and accurate financial information
• Assist the CFO in presenting reports to senior executives, investors, and Board Members
• Responsible for the timely and accurate financial close process ensuring that all required reconciliations and analysis are concluded comprehensively during the close process.

You'll also get a chance to be part of:

🌍 Global team expansion: Building up a world-class team of talented and passionate people.

• Bachelor’s Degree or Masters Degree in Accounting, Business, Economics or related field
• Several years of experience in business or finance environment; management experience; leadership skills; interpersonal skills; outstanding mathematical skills; honesty; integrity; reliability; solid written and verbal communication skills; high attention to detail; organization skills; critical thinking and problem-solving skills; research skills; analytical skills; computer skills; understanding of data privacy standards.
• Certified public accountant or equivalent qualification
• Self-starter, ability to identify issues, hold self and others accountable to achieve goals and resolve problems;
• Internationalis view with good command of written and spoken English;
• Strong technical ability – in-depth knowledge of relevant financial reporting standards;
• Good communicator – ability to analyze trends and communicate these to CFO and wider management team in a concise and meaningful manner
• Organized – with an ability to manage multiple tasks and competing priorities
• Commercially minded – able to understand the wider business context working collaboratively across departments to add value through financial analysis and insight.

Bonus points:

• Experience with Insurance-related industry
• Having implemented a multinational ERP system including design, implementation, and deployment.

• 24 days holiday + 3 National holidays.
• Share Option Scheme
• Excellent compensation plan, well above the market average
• You will be working for a Company that has talented colleagues and has a passionately focused culture
• Extensive possibility for growth and professional development