QA

Position Title : Senior Database Administrator (DBA)

📍 Location : Bangalore (Near Silk Board)

🏢 Work Mode : Onsite, 5 Days a Week

💼 Experience : 6+ Years

⏱️ Notice Period : Immediate to 1 Month

Job Summary :

We’re looking for an experienced Senior DBA to manage and optimize databases like MySQL, MongoDB, PostgreSQL, Oracle, and Redis. You’ll ensure performance, security, and availability of databases across our systems and work closely with engineering teams for support and improvement.

Key Responsibilities :

• Manage and maintain MySQL, MongoDB, PostgreSQL, Oracle, and Redis databases.
• Handle backups, restores, upgrades, and replication.
• Optimize query performance and troubleshoot issues.
• Ensure database security and access control.
• Work on disaster recovery and high availability.
• Support development teams with schema design and tuning.
• Automate tasks using scripting (Python, Bash, etc.).
• Collaborate with DevOps and Cloud (AWS) teams.

Must-Have Skills :

• 6+ Years as a DBA in production environments.
• Strong hands-on with MySQL, MongoDB, PostgreSQL, Oracle, Redis.
• Performance tuning and query optimization.
• Backup/recovery and disaster recovery planning.
• Experience with AWS (RDS/EC2).
• Scripting knowledge (Python/Bash).
• Good understanding of database security.

Good to Have :

• Experience with MSSQL.
• Knowledge of tools like pgAdmin, Compass, Workbench.
• Database certifications.

About MotionGility

MotionGility is a full-fledged Video, Design, and Digital Marketing Agency helping ambitious brands accelerate sustainable growth with performance-driven strategies. Founded in 2015, we are among the Global Top 10 Explainer Video Companies and have evolved into a creative powerhouse delivering impactful digital solutions for global brands.

Location: Indore (Onsite)

Experience: 0-1 years

Number of Positions: 1

Type: Full-time

Role Overview

We are looking for a proactive and detail-oriented Project Coordinator who can effectively bridge the gap between clients and internal teams. The ideal candidate should be capable of understanding client requirements, coordinating with cross-functional teams, and ensuring smooth project execution within timelines. While experienced candidates are preferred, enthusiastic freshers with strong communication and coordination skills may also be considered.

Key Responsibilities

• Act as the primary point of contact between clients and internal teams to understand, document, and communicate project requirements clearly.
• Coordinate with creative, design, motion, and marketing teams to ensure timely execution of projects as per client expectations.
• Monitor project timelines, deliverables, and milestones to ensure smooth workflow and on-time delivery.
• Handle client communication, updates, feedback, and revisions professionally.
• Ensure proper documentation of project briefs, changes, approvals, and deliverables.
• Identify potential risks or delays and proactively coordinate solutions with the team.
• Maintain project trackers, status reports, and follow-ups on ongoing projects.

Requirements

• Strong verbal and written communication skills (mandatory).
• Excellent client handling and stakeholder management skills.
• Flexible with working hours based on project and client requirements.
• Ability to understand creative and marketing project requirements and translate them into actionable tasks for the team.
• Problem-solving mindset with attention to detail..
• Good organizational and multitasking abilities.

Why Join Us

• Work with a globally recognized creative and marketing team.
• Opportunity to build and scale outreach systems for international clients.
• Growth-focused culture with performance-based rewards.

Role: Senior Platform Engineer (GCP Cloud)

Experience Level: 3 to 6 Years

Work location: Mumbai

Mode : Hybrid

Role & Responsibilities:

• Build automation software for cloud platforms and applications
• Drive Infrastructure as Code (IaC) adoption
• Design self-service, self-healing monitoring and alerting tools
• Automate CI/CD pipelines (Git, Jenkins, SonarQube, Docker)
• Build Kubernetes container platforms
• Introduce new cloud technologies for business innovation

Requirements:

• Hands-on experience with GCP Cloud
• Knowledge of cloud services (compute, storage, network, messaging)
• IaC tools experience (Terraform/CloudFormation)
• SQL & NoSQL databases (Postgres, Cassandra)
• Automation tools (Puppet/Chef/Ansible)
• Strong Linux administration skills
• Programming: Bash/Python/Java/Scala
• CI/CD pipeline expertise (Jenkins, Git, Maven)
• Multi-region deployment experience
• Agile/Scrum/DevOps methodology

Job Title: Customer Support Team Lead

📍 Location: Bangalore

💼 Employment Type: Full-time

🕒 Shift: [Day / Rotational]

👥 Team Size: 8–15 agents (approx.)

Job Summary

We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset.

Key Roles & Responsibilities

A. Team Management & Performance

• Lead, coach, and manage a team of customer support executives
• Monitor daily performance metrics including AHT, CSAT, FCR, SLA adherence
• Conduct regular 1:1s, performance reviews, and feedback sessions
• Prepare rosters and manage attendance to ensure adequate coverage

B. Operations & Service Delivery

• Ensure smooth handling of inbound/outbound calls, emails, and chats
• Act as the first point of escalation for customer issues
• Ensure adherence to processes, SOPs, and quality standards
• Identify gaps and drive process improvements

C. Quality, Training & Compliance

• Conduct call audits and quality checks
• Identify training needs and coordinate with training/QA teams
• Support onboarding and nesting of new joiners
• Ensure compliance with company policies and regulatory requirements

D. Reporting & Stakeholder Coordination

• Prepare and share daily/weekly MIS and performance reports
• Coordinate with internal teams (Operations, Product, Tech, QA) for issue resolution
• Share insights, trends, and improvement opportunities with management

Qualifications & Skills

• Graduate in any discipline (Postgraduate preferred)
• 5–8 years of experience in customer support, with 2–3 years as Team Lead
• Strong understanding of contact center metrics and SLAs
• Excellent communication, people management, and problem-solving skills
• Proficiency in MS Excel and CRM tools
• Ability to work in a fast-paced, target-driven environment

Preferred Skills

• Experience in BPO / Customer Support / Healthcare support (if applicable)
• Exposure to multi-channel support (voice, email, chat)

Title: Sr. Database Developer

 Experience: 6 – 8 years

 Department:Information Technology

 Classification:Full-Time

 Location:Hybrid in Hyderabad,India (3daysonsite and 2 days remote)

Job Description:

We are seeking a highly skilled Senior Database Developer to lead the design, development, and

optimization of enterprise-grade databases using MicrosoftSQL Server. The ideal candidate will

also have hands-onexperience with MS Excel and MS Access, particularly in building data models,

reports, and automation tools that support business operations.

Job Responsibilities:

 Design,develop,andmaintain complexSQL Server databases, stored procedures,views,and

functions.

 Optimize database performance throughindexing,query tuning,and

 capacity planning.

 Develop andmaintain Excel-based tools andreports using advanced formulas,pivot tables,

and VBA macros.

 Modernize legacyMSAccess applications andmigrate data to SQL Server

 where appropriate.

 Collaboratewith application developers to supportintegrations and data pipelines.

 Implementdata governance, security,andbackupstrategies.

 Documentdatabase architecture, workflows,and technicalspecifications.

 Provide mentorship to junior developers and contribute to code reviews and best practices.

Required Skills:

 Bachelor’s degree inComputerScience,InformationTechnology,or a related field.

 5 -8 years of experience indatabase development using SQL Server.

 Proficiency in T-SQL,SSIS, SSRS, andSQL Server ManagementStudio (SSMS).

 Strong experiencewith MSExcel(includingVBA) and MSAccess.

 Familiarity with data migration, ETL processes, and jobscheduling.

 Excellent analytical,problem-solving,andcommunication skills

Preferred Skills:

 Experiencewithcloud platforms like AzureSQL or AWSRDS.

 Knowledge ofPower BI,SharePoint,or other reporting tools.

 Experiencewith MySQL

 Exposure to Agile methodologies and DevOps practices

 Exposure to insurance, consumer benefits,or COBRA domains.

What you need to have:

• CA inter or ICWA.
• Strong fluency with Excel formulas and functions
• Proficiency in financial modeling techniques
• Strong analytical and data gathering skills
• Strong quantitative and analytical competency
• Positive and highly motivated and driven
• Willingness to work in a fast paced / dynamic environment
• Excellent communication skills

• understanding of the front-end and back-end processes;
• ability to work with HTML / CSS;
• ability to work with databases;
• understanding of programming templates and architecture design guidelines;
• profiling and optimizing applications.