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Networking Engineer | NOC Team
Job Description:
Summary of Position:-
- They should have hands-on on Technologies – Remote Support
- 24/7 Monitoring of Logs, Alerts, and Dash Boards
- Incident Identification & Recording
- Provide level 1 support to address the incident
- Prioritize and assign tickets to respective teams.
- Follow escalation matrix
Primary Responsibilities:
- Remote Support
- Cisco Router & Switches,
- Networking
- Network Devices.
- Monitoring of Log
- Assign tickets to respective teams.
- Follow the escalation matrix.
Requirements:
- Graduate 12th +3 years polytech Diploma.
- 1 to 2 Years Experience and 1-Year core experience in NOC Team & Remote Support.
- Excellent communication skills (Written & Verbal).
- Team Handling, Report Generation, Presentation skill.
- Flexible to learn and upgrade.
- Languages- Hindi/ English and can understand Gujarati is preferrable.
Tech sales executives who have taken calls on Printer, Outlook, Antivirus, PPC
Job Types: Full-time, Permanent
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your current salary?
- How many years of experience do you have from Technical sales process?
- What is your salary expectation?
Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)
Responsibilities
- Be the single point of contact for all your customers from the time they sign the contract.
- Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
- Understand the customer’s goals, org structure, key challenges, and define their success.
- Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
- Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
- Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
- Monitor at-risk customer behavior and carry out activities to retain them.
- Own churn and expansion for all your accounts.
- Identify opportunities for portfolio growth and contact customers for upsells.
- Work towards turning customers into advocates of QDC.
- Collaborate with the Marketing team to build customer case studies, testimonials, and referrals.
What you can expect in the next 12 months
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Within 1 month |
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Within 3 months |
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Within 6 months |
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Within 12 months |
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What an ideal candidate looks like
- At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ready to work during US hours - in future
What are we looking for?
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Attitude |
Skills |
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What you will do:
- Handling incoming and outgoing calls
- Handling all the admin activities
- Managing inward outward delivery of couriers and mails
- Coordinating with the vendors for delivery and services
- Support in various admin tasks
Desired Candidate Profile
What you need to have:- Experience in handling front office, incoming and outgoing calls
- Confidence and smartness
- Good looks
Desired candidates must have 2-6 years experience as NodeJs Developer. If the candidate is not able to relocate to Gurgaon then we can also provide permanent Work from home for this position.
Roles and responsibilities:
- Responsible for understanding functional and business requirements and translate them into effective code
- Provide support till deployment of code into production.
- Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
- Implement solutions as per the pre-defined framework /guidelines and adherence to processes
- Finding an optimal solution for the problem statement
- Conduct peer code review.
What candidate should know about:
- Excellent hands-on experience with Node.Js, Express.Js, JavaScript
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
- Ability to build REST services, Authentications, MVC applications
- Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
- Experience with Elastic Search, Redis.
- Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
- Self-learning abilities are required
- Familiarity with upcoming new technologies is a strong plus
As an SDE, you will develop a deep understanding of our business, work closely with development teams and own the architecture and end-to-end delivery of software components.
Requirements:
- Exp: 3 - 8 years.
- 4 + years' experience building successful production software systems.
- A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field).
- The ability to take convert raw requirements into good design while exploring technical feasibility tradeoffs.
- Expertise in System design (design patterns, LLD, HLD, Solid principle, OOAD, Distributed systems etc. ), Architecture (MVC/Micro services).
- Excellence in technical communication.
- Has experience in mentoring other software developers.
- BS/MS in Computer Science or equivalent.
- Experience developing service oriented architectures and an understanding of design for scalability, performance and reliability.
- Demonstrated ability to mentor other software developers to maintain architectural vision and software quality.
- Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
- Expertise in delivering high-quality, innovative application.
- Strong desire to build, sense of ownership, urgency, and drive.
- Strong organisational and problem solving skills with great attention to detail.
- Ability to triage issues, react well to changes, work with teams and ability to multi-task on multiple products and projects.
- Experience building highly scalable, high availability services.
- The ideal candidate will be a visionary leader, builder and operator.
- He/she should have experience leading or contributing to multiple simultaneous product development efforts and initiatives.
- He/she needs to balance technical leadership with strong business judgment to make the right decisions about technology choices.
- He/she needs to be constantly striving for simplicity, and at the same time demonstrate significant creativity, innovation and judgme.
- Proficiency in, at least, one modern programming language.
- Experience in SQL or Non-SQL database.
- Strong sense of ownership, urgency, and drive.
- Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices.
- Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
- Excellent communication, collaboration, reporting, analytical and problem solving skills.
- Good understanding of at least some of the modern programming languages (Java) and open-source technologies
Job Responsibilities
- Services Sales and consulting Business Development Handle clients and consult them as per their investment need in business.
- The position is responsible for managing the process from the sourcing of leads through the awarding of franchise agreements to prospective franchisee leads.
- Develops and implements a robust strategic recruitment approach and process to identify qualified candidates
- Works closely with the Marketing department to develop and implement innovative approaches and creative campaigns to generate leads
- Maintain consistent contact with existing clients
- Analyze market and establish competitive advantages
- Track metrics to ensure targets are hit
Qualifications
- Bachelor's degree 2 - 3+ years in the sales industry
- Experience in full sales cycle including deal closing Demonstrated sales success
- Strong negotiation skills
- Strong communication and presentation skills
- CRM experience is preferred
Skills / Attributes
- Strong Communication, Organisational, Operational and People Skills
- Highly presentable
- Developed analytical and problem-solving abilities
- Strong interpersonal skills
- Energetic self-starter
- A hands-on approach to problem-solving
- Fanatical attention to detail
- Strong customer service orientation
We are a team of SysOps/DevOps engineers
with one goal in mind -to keep your online business up and running 24/7.Solving problems is
our thing, but we believe that dealing with the same issues over and over again is
unnecessary and counterproductive. Our objective is to find the ultimate solution for each
and every problem! Though, each one of us is different, we have the same goal: to make
our customer's life easier and enjoy it at the same time.
Scope & Responsibilities
As a Department Leader, you will be responsible for managing and mentoring the team of
Linux systems administrators on a daily basis. You will help build and grow the sys admins
team and lead them to success. As Systems Management Department Leader, you will work
both as a People Manager and a Senior Systems Administrator.
As Manager you will recruit and retain a high motivated and professional team of
administrators. Together with our CTO and HR team, youre going to define recruitment
needs in your team and participate in the recruitment process. You will also work on
improving the onboarding process for new employees.
More tech part of the job contains designing and managing systems, tools, and infrastructure
to match our customers needs and provide them with outstanding, safe and reliable
solutions.
This position requires you to be able to devise proactive solutions to project-related issues
and inspire trust in teammates. Are you a team player who is ready to work with our team to
find solutions and are AWS Certified ? We await your CV
Skills & Certifications
- Proven team building and management background (2+ years)
- Strong project, process and people management skills
- Excellent communication skills in English
- Strong background in Linux administration (4+ years experience)
- Amazon AWS certification preferred (EC2, ECS, EKS, Lambda, IAM, KMS)
- Automation (we use Ansible)
- Infrastructure as code (we use Terraform)
- Knowledge of CI/CD tools and best practices
- Comfort with collaboration across multiple projects
- Ability to lead and coordinate team of professionals on daily basis
This position also requires you to be able to participate in on-call
schedules.Roles and Responsibilities
- Strong experience with REST/SOAP web services, JSON, XML and design patterns.
- Good knowledge of Data Structures and Advance DS
- Proficient in test-driven development, latency problem solving, architecture solving and high-level troubleshooting.
- Good understanding of Database and SQL queries.
- Highly proficient in analytical and problem-solving skills with attention to details.
- Demonstrated Agile (Scrum) experience.
- Experience with full software lifecycle and deploying applications to Production.
- Must be a self-starter/self-directed member of the team.
- Must have the ability to translated user requirements into design and implementation.
- Highly proficient in written and communication skills.





