Networking Engineer - NOC Team at Jetking Technologies · Delhi, Gurugram, Noida, Ghaziabad, Faridabad · 1 - 2 years · ₹2.5L - ₹2.8L / yr · Profitable · Posted 23 Sep 2023

Networking Engineer | NOC Team
Job Description:
Summary of Position:-
- They should have hands-on on Technologies – Remote Support
- 24/7 Monitoring of Logs, Alerts, and Dash Boards
- Incident Identification & Recording
- Provide level 1 support to address the incident
- Prioritize and assign tickets to respective teams.
- Follow escalation matrix
Primary Responsibilities:
- Remote Support
- Cisco Router & Switches,
- Networking
- Network Devices.
- Monitoring of Log
- Assign tickets to respective teams.
- Follow the escalation matrix.
Requirements:
- Graduate 12th +3 years polytech Diploma.
- 1 to 2 Years Experience and 1-Year core experience in NOC Team & Remote Support.
- Excellent communication skills (Written & Verbal).
- Team Handling, Report Generation, Presentation skill.
- Flexible to learn and upgrade.
- Languages- Hindi/ English and can understand Gujarati is preferrable.

About Jetking Technologies
About
Similar jobs (1)
Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.






