Networking Engineer | NOC Team
Job Description:
Summary of Position:-
- They should have hands-on on Technologies – Remote Support
- 24/7 Monitoring of Logs, Alerts, and Dash Boards
- Incident Identification & Recording
- Provide level 1 support to address the incident
- Prioritize and assign tickets to respective teams.
- Follow escalation matrix
Primary Responsibilities:
- Remote Support
- Cisco Router & Switches,
- Networking
- Network Devices.
- Monitoring of Log
- Assign tickets to respective teams.
- Follow the escalation matrix.
Requirements:
- Graduate 12th +3 years polytech Diploma.
- 1 to 2 Years Experience and 1-Year core experience in NOC Team & Remote Support.
- Excellent communication skills (Written & Verbal).
- Team Handling, Report Generation, Presentation skill.
- Flexible to learn and upgrade.
- Languages- Hindi/ English and can understand Gujarati is preferrable.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Jetking Technologies
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon