Corporate Communication Manager

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

 

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

 

To know more, Visit! - https://www.happyfox.com/

 

We’re looking for a Lead Backend Engineer with 5+ years of experience in building web services to join our engineering team to help architect, build and run our growing list of products. You should have prior experience being responsible for building sufficiently complex products/services and mentoring software engineers.

 

Responsibilities: 

• Lead a team of engineers working on our product roadmap. You are expected to contribute to feature development with hands-on development tasks
• Oversee software architecture, source control workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality
• Improve the development experience and the quality of the codebase. You will define and uphold best practices and coding standards for the team
• Responsible for architecture and design decisions
• Own stability and performance of the service that you work on
• Work with the Engineering Manager to ship stable software on time
• Contribute to the vision and long-term strategy in your area of expertise

 

Requirements: 

• 2+ years of experience in a technical lead role designing and building complex backend systems
• 5+ years of professional software development experience
• Excellent knowledge of best practices and coding patterns
• Deep knowledge of backend programming languages like Python and web application frameworks like Django
• Solid experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Proficiency with Amazon Web Services (AWS) or Google Cloud Platform or Azure
• Extensive experience with Linux/UNIX production environments
• Strong sense of quality in terms of both program architecture and code style
• Passion to dig into technically complex problems to troubleshoot and figure out a solution
• Desire to continuously improve and ship the best quality product
• Pragmatic approach to make sure technical decisions align with actual business needs. 
• Good understanding of the trade-offs when building for product value, reliability, or performance
• Excellent communication skills with the ability to discuss and explain your point of view clearly and effectively
• An engineering degree is a must(B.E. CS preferred)

 

Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance, and growth. 

Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities. 

We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation, and co-development to engineer next-generation software products with the help of accelerators. 

Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions. 
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes. 

We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We are constantly self-asses and realign to work with each customer in the most impactful manner. 

Pre-requisites for the Role 

 

1. Job ID-EMBD0120PS 

1. Primary skill: GCP DATA ENGINEER, BIGQUERY, ETL 

1. Secondary skill: HADOOP, PYTHON, SPARK 

1. Years of Experience: 5-8Years  

1. Location: Remote 

 

Budget- Open  

NP- Immediate 

 

 

GCP DATA ENGINEER 

Position description 

• Designing and implementing software systems 

• Creating systems for collecting data and for processing that data 
• Using Extract Transform Load operations (the ETL process) 
• Creating data architectures that meet the requirements of the business 
• Researching new methods of obtaining valuable data and improving its quality 
• Creating structured data solutions using various programming languages and tools 

• Mining data from multiple areas to construct efficient business models 
• Collaborating with data analysts, data scientists, and other teams. 

Candidate profile 

• Bachelor’s or master’s degree in information systems/engineering, computer science and management or related. 
• 5-8 years professional experience as Big Data Engineer 

• Proficiency in modelling and maintaining Data Lakes with PySpark – preferred basis. 
• Experience with Big Data technologies (e.g., Databricks) 
• Ability to model and optimize workflows GCP. 
• Experience with Streaming Analytics services (e.g., Kafka, Grafana) 
• Analytical, innovative and solution-oriented mindset 

• Teamwork, strong communication and interpersonal skills 
• Rigor and organizational skills 
• Fluency in English (spoken and written). 

Job Responsibilities:

• Project Planning and Management
o Take end-to-end ownership of multiple projects / project tracks
o Create and maintain project plans and other related documentation for project
objectives, scope, schedule and delivery milestones
o Lead and participate across all the phases of software engineering, right from
requirements gathering to GO LIVE
o Lead internal team meetings on solution architecture, effort estimation, manpower
planning and resource (software/hardware/licensing) planning
o Manage RIDA (Risks, Impediments, Dependencies, Assumptions) for projects by
developing effective mitigation plans
• Team Management
o Act as the Scrum Master
o Conduct SCRUM ceremonies like Sprint Planning, Daily Standup, Sprint Retrospective
o Set clear objectives for the project and roles/responsibilities for each team member
o Train and mentor the team on their job responsibilities and SCRUM principles
o Make the team accountable for their tasks and help the team in achieving them
o Identify the requirements and come up with a plan for Skill Development for all team
members
• Communication
o Be the Single Point of Contact for the client in terms of day-to-day communication
o Periodically communicate project status to all the stakeholders (internal/external)
• Process Management and Improvement
o Create and document processes across all disciplines of software engineering
o Identify gaps and continuously improve processes within the team
o Encourage team members to contribute towards process improvement
o Develop a culture of quality and efficiency within the team

Must have:
• Minimum 08 years of experience (hands-on as well as leadership) in software / data engineering
across multiple job functions like Business Analysis, Development, Solutioning, QA, DevOps and
Project Management
• Hands-on as well as leadership experience in Big Data Engineering projects
• Experience developing or managing cloud solutions using Azure or other cloud provider
• Demonstrable knowledge on Hadoop, Hive, Spark, NoSQL DBs, SQL, Data Warehousing, ETL/ELT,
DevOps tools
• Strong project management and communication skills
• Strong analytical and problem-solving skills
• Strong systems level critical thinking skills
• Strong collaboration and influencing skills

Good to have:
• Knowledge on PySpark, Azure Data Factory, Azure Data Lake Storage, Synapse Dedicated SQL
Pool, Databricks, PowerBI, Machine Learning, Cloud Infrastructure
• Background in BFSI with focus on core banking
• Willingness to travel

Work Environment
• Customer Office (Mumbai) / Remote Work

Education
• UG: B. Tech - Computers / B. E. – Computers / BCA / B.Sc. Computer Science

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Responsibilities:

• Extensively working on Manual Testing/API Testing/Functional or UI Testing.
• Develop test strategies and test plans for projects.
• Participate in developing and reviewing the test policies for the organization.
• Defining the scope of testing within the context of every release and every software testing level or cycle.
• The use of resources in an effective way and managing the resources for software testing.
• Applying the appropriate test measurement and metrics for the software product and testing team.
• Designing test scenarios for software usability, running these tests, and preparing reports on the effectiveness and defects to the production team.

 

Requirements:

• Minimum 6 years-10 years of related work experience in API and Functionality testing preferably in the Payments domain.
• Ability to work in a high-performance environment.
• Must be a Graduate in B. E/BSC. IT/BCA or Equivalent.

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• Experience developing highly interactive web applications using HTML5, CSS, Javascript,
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Make design and technical decisions for Angular projects.
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