Corporate Communication Manager

Customer Support Executive

We are looking for dynamic and experienced customer support that can help our customers with their day-to-day support related issues. We are looking for person with at least 2 Years of experience and have hands on experience with Chat and Ticketing system.

We are looking for person with following knowledge:

• Good command over English
• Basic Computer working knowledge
• Customer Support Knowledge
• Some knowledge about Web Sites
• Basic knowledge about ecommerce

Nice to have

• Working knowledge of Chat and Ticketing System
• Any other language would be added advantage
• Positive and helping Attitude

Key Responsibility:

• Manage large amounts of chats and Tickets
• Generate sales leads
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer information with vendors.
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Proven customer support experience or experience as a client service representative at least 2 year experience
• Strong typing skills, active Listening skill and fluency in English Language.
• Familiarity with Ticketing/Chat systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, priorities, and manage time effectively
• Bachelors degree and throughout English Medium
• Willing to work in Shifts

Benefits:

• Great environment with work/life balance
• 5 Days working (Rotational shifts)
• Best package in the industry
• Great technical guidance to expand your career/professional knowledge
• Referral Bonus

Job Location: Ahmedabad, Gujarat, India.

For more details go through our website: https://positiwise.com/

AuxoAI is seeking a techno-functional Developer with strong expertise in enterprise platforms such as NetSuite and/or HubSpot, combined with hands-on experience in AI engineering. The ideal candidate will bridge business processes and technical implementation, leveraging domain knowledge and AI capabilities to design intelligent, scalable solutions. 

This role offers an exciting opportunity to work at the intersection of business systems and AI building automation, insights, and intelligent workflows that enhance client operations and decision-making. 

Additionally, you are required to stay up to date on AI trends, enterprise platform innovations, and best practices, contributing to continuous learning and capability building within the team. 

Location - Mumbai/Bangalore/Hyderabad/Gurgaon (Hybrid - 3 Days a week in Office)

Responsibilities: 

• Design and implement AI-powered solutions integrated with NetSuite and/or HubSpot to optimize business workflows and decision-making. 

• Collaborate with business stakeholders to understand functional requirements across domains such as CRM, ERP, sales, marketing, and finance. 

• Develop and customize NetSuite (SuiteScript, SuiteTalk) and/or HubSpot (Workflows, APIs, Custom Objects) solutions aligned with business needs. 

• Build intelligent automation using AI/ML models, LLMs, and rule-based systems to enhance platform capabilities. 

• Integrate enterprise systems with data platforms and AI services to enable end-to-end data-driven workflows. 

• Translate business processes into scalable technical architectures and reusable components. 

• Ensure data quality, governance, and security across integrated systems. 

• Troubleshoot and optimize system performance, integrations, and AI pipelines. 

• Act as a techno-functional advisor to clients, identifying opportunities for AI-driven transformation and platform optimization. 

• Contribute to solution accelerators, reusable frameworks, and internal knowledge sharing. 

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or a related field. 

• 3–7 years of experience in a techno-functional role involving NetSuite and/or HubSpot implementations. 

• Strong domain knowledge in CRM (HubSpot) and/or ERP (NetSuite) processes such as sales, marketing automation, finance, and operations. 

• Hands-on experience with platform customization: 

NetSuite (SuiteScript, SuiteFlow, SuiteTalk APIs)  

HubSpot (HubL, Workflows, APIs, CRM customization) 

• Experience in AI , including working with LLMs, prompt engineering and AI application development. 

• Strong programming skills in Python (preferred). 

• Experience with REST APIs, system integrations, and middleware platforms. 

• Familiarity with cloud platforms (AWS preferred) and data pipelines is a plus. 

• Understanding of data models, ETL processes, and analytics workflows. 

• Strong problem-solving skills with the ability to bridge business and technical perspectives. 

• Excellent communication and stakeholder management skills.  

Role Title

Team Lead| Software Development

Description

The candidate will be required to build towards the future by constantly innovating and problem-solving. Should be passionate about the customer experience journey, highly motivated, intellectually curious and analytical. Conceptualize, rationalize and drive multiple simultaneous projects to deliver engineering work across the portfolio within deadlines and budgets. Experience in managing high performing individuals, building roadmaps, defining processes, delivering projects as well as analyzing cost/benefit of feature selection and communicating results throughout the organization.

Responsibilities  Work across teams to organize and accelerate delivery by ensuring all teams are delivering in a coordinated manner.

 Understand the business strategy and design approaches within product, program or domain effectively.

 Regularly review metrics and proactively seek out new and improved data / mechanisms for visibility, ensuring the program stays aligned with organization objectives.

 Proactively identify risks & issues and ensure mitigation efforts are being carried out throughout the software development lifecycle.

 Keep abreast of evolving technology landscape.

 Will provide technical leadership to software engineers by coaching and monitoring throughout end-to-end software development, maintenance and lifecycle.

 Analyse and provide input for the requirements and provide impact assessment for the features or bug fixes.

 Collaborate with external partner teams, business teams and other cross-functional teams effectively in driving the projects and the point of contact on the team. Skills  Process : Data Structures and Algorithms | API, Version Control , Data structures | DevSecOps | Microservices | Application Security

 Technical : FullStack Development – React, Angular, Nodejs, Java, ExpressJS, Passport, Springboot | CI/CD Tools | Cloud Computing – AWS Preferred | User Experience Design | Operating Systems – Linux and Windows | Database – MYSQL, Oracle | Webservers – Nginix, Apache | Containerization, Service Mesh

 Product : Corporate Banking | Payments and collections | Treasury | Trade Finance

 Human : Mentor & Guide | Creative Vision | Collaboration and Co-operation | Risk Taking Level Information

Education : BTech / M Tech Span of Influence : Multiple Teams

Responsibilities:

• Design, implement, and maintain scalable and reliable database solutions on the AWS platform.
• Architect, deploy, and optimize DynamoDB databases for performance, scalability, and cost-efficiency.
• Configure and manage AWS OpenSearch (formerly Amazon Elasticsearch Service) clusters for real-time search and analytics capabilities.
• Design and implement data processing and analytics solutions using AWS EMR (Elastic MapReduce) for large-scale data processing tasks.
• Collaborate with cross-functional teams to gather requirements, design database solutions, and implement best practices.
• Perform performance tuning, monitoring, and troubleshooting of database systems to ensure high availability and performance.
• Develop and maintain documentation, including architecture diagrams, configurations, and operational procedures.
• Stay current with the latest AWS services, database technologies, and industry trends to provide recommendations for continuous improvement.
• Participate in the evaluation and selection of new technologies, tools, and frameworks to enhance database capabilities.
• Provide guidance and mentorship to junior team members, fostering knowledge sharing and skill development.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Proven experience as an AWS Architect or similar role, with a focus on database technologies.
• Hands-on experience designing, implementing, and optimizing DynamoDB databases in production environments.
• In-depth knowledge of AWS OpenSearch (Elasticsearch) and experience configuring and managing clusters for search and analytics use cases.
• Proficiency in working with AWS EMR (Elastic MapReduce) for big data processing and analytics.
• Strong understanding of database concepts, data modelling, indexing, and query optimization.
• Experience with AWS services such as S3, EC2, RDS, Redshift, Lambda, and CloudFormation.
• Excellent problem-solving skills and the ability to troubleshoot complex database issues.
• Solid understanding of cloud security best practices and experience implementing security controls in AWS environments.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.
• AWS certifications such as AWS Certified Solutions Architect, AWS Certified Database - Specialty, or equivalent certifications are a plus.

Job description:

• Will be responsible for acquiring preferred clients (HNI/Ultra HNI).

• To maintain client relationships and generate AUM (Assets Under Management) from preferred clients

• To advise HNI/Ultra HNI clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients

• To coordinate with product and research team for taking investment decision for the clients.

• To conduct and assist in organizing seminars, workshops and other business development activities.

• To achieve budgeted targets in terms of number of clients/volume of business & assets

.

• To research, investigate and update themselves on available investment.

• To contact clients periodically and determine if they are satisfied with the service

• To review the clients investment needs to determine whether market changes, life changes, economic changes, or financial performance indicate a need for portfolio reassessment.

• Key products to be handled are - Portfolio Management Services, Model Portfolio, Mutual Funds, Insurance, Bonds, Trading Equity, and Commodities & Currency

Qualification:

• CFP / CFA / MBA in Finance / Marketing

Experience:

• 5+ year experience in financial services/ Broking Company and Insurance sector

Key Skills:

• Should be an individual performer
• Handling a reasonable book size
• Pleasant personality and good communication skills.

Functional Area:

• Marketing

Job Brief:

- Proficient in object-oriented programming and distributed systems

- Some experience with Web Programming and TypeScript

- Ability to speak and write in English fluently

- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks

- Experience with TypeScript and NodeJS

- Experience with the language server protocol

- Experience with JavaScript

- Experience with the Pub-Sub pattern

• 1 to 3 years  experience in copy writing,
• excellent communication
• Portfolio is mandatory
• linked in mandatory

Senior Full Stack Developer (Ruby on Rails, ReactJS) - Mirafra Technologies

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail. They are expected to have experience in building web and API based application platforms

Educational Qualification :

            B.E. / B.Tech / from top tier IITs/NITs with at least 4-6 years of experience in full stack  development for Web Applications

Overview :

            Opportunity to work as a Software developer for a content based Progressive Web App in the ed-tech industry. This platform enables creation and consumption of stories in multiple languages with the use of technology to scale creation as well as providing users with content suggestions based on their reading preferences. The project entails development of new features and deployment using a CI/CD model based on requirements from the product team.

The responsibilities would include:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Development of new features
• Debugging issues with existing features
• Monitoring application health
• Proactive approach to upgrade technology/plugins, modify architecture etc. to ensure reduction in issues and improvement in platform performance
• Hotfixes and support for L3 tickets raised from end users with highest priority
• Mentoring other members of the team in new and evolving technology tools / paradigms

Must have:

• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
• Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms, JSX, and Babel
• Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
• Preceding experience with ReactJS workflows like Redux, Create React App, data structure libraries
• Strong understanding of Javascript, ReactJS, HTML, CSS, Ruby and Ruby on Rails
• Strong understanding of scalable, modular, open and robust application / database architecture.
• Strong analytical, problem solving skills for ambiguous high level business / technical issues
• Familiarity with concepts of MVC, ORM, and RESTful
• Understanding of fundamental design principles behind a scalable application
• Able to create database schemas that represent and support business processes
• Hands on Experience with relational databases Postgresql and MySQL
• Solid understanding of object-oriented programming
• Proficient in writing unit and functional tests with RSpec, Capybara
• Familiarity with Couchbase and ElasticSearch (NoSQL DB)
• Able to implement automated testing platforms and unit tests with RSpec
• Proficient understanding of code versioning tools (e.g. Git)
• Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc)
• Familiarity with continuous integration/continuous development (CI/CD) tools and methodologies
• Proficient in verbal and written communication.
• Experience in debugging system performance issues and creating long term solutions for the same would be an added benefit.

Good to have :

• Experience with Cloud services, web servers, load balancers, auto scaling of architecture would be preferred

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.