11+ Remote support Jobs in Chennai | Remote support Job openings in Chennai

• 4-15 year experience in Application Support
• Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
• Good to have knowledge in Agile, JIRA, Splunk, Service Now
• Good understanding and hands-on experience in Incident, Problem and Change Management
• Provide technical leadership to the team & contribute in the skill development within team
  Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
• Good communications skills are necessary, must be team player and inquisitive.
• Strong customer service and support focus with a desire to deliver a high-quality service
• Ability to multi-task, work under pressure and to tight deadlines
• Flexible in working outside of office business hours at short notice (as required)
• Should be able to examine the system and identify the areas for Service Improvements & Value adds.

Customer Styling:

Assist customers in selecting outfits that align with their personal style, body type, and needs  

Offer suggestions on trends, colors, patterns, and accessories to create a cohesive look

2  Product Knowledge:

Maintain in-depth knowledge of the store's inventory, including new arrivals and current promotions  

o  Be well-versed in fabrics, garment care, and styling options for different pieces  

3.    Visual Merchandising:

o   Ensure the store's presentation aligns with current trends and seasonal themes  o      Work with the team to create visually appealing displays that attract and inspire customers  

4.    Customer Relationship Management:

o   Build lasting relationships with customers, understanding their style preferences for future recommendations  

o   Follow up with regulars on upcoming launches or promotions that may interest them  

5.    Sales Goals:

o   Drive sales by creating a seamless shopping experience and encouraging addons or complete looks  

     Meet personal and store sales targets by promoting items effectively  

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● A minimum of 2+ years of experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Tamil.

● Should be able to quickly get a thorough understanding of the company's product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

Job Description

What does a successful Senior DevOps Engineer do at Fiserv?

This role’s focus will be on contributing and enhancing our DevOps environment within Issuer Solution group, where our cross functional Scrum teams are delivering solutions built on cutting-edge mobile technology and products. You will be expected to support across the wider business unit, leading DevOps practices and initiatives.

What will you do:

• Build, manage, and deploy CI/CD pipelines.

• DevOps Engineer - Helm Chart, Rundesk, Openshift

• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline.

• Implementing various development, testing, automation tools, and IT infrastructure

• Optimize and automate release/development cycles and processes.

• Be part of and help promote our DevOps culture.

• Identify and implement continuous improvements to the development practice

What you must have:

• 3+ years of experience in devops with hands-on experience in the following:

- Writing automation scripts for deployments and housekeeping using shell scripts (bash) and ansible playbooks

- Building docker images and running/managing docker instances

- Building Jenkins pipelines using groovy scripts

- Working knowledge on kubernetes including application deployments, managing application configurations and persistence volumes

• Has good understanding on infrastructure as code

• Ability to write and update documentation

• Demonstrate a logical, process orientated approach to problems and troubleshooting

• Ability to collaborate with multi development teams

What you are preferred to have:

• 8+ years of development experience

• Jenkins administration experience

• Hands-on experience in building and deploying helm charts

Process Skills:

• Should have worked in Agile Project

Behavioral Skills :

• Good Communication skills

Skills

PRIMARY COMPETENCY : Cloud Infra PRIMARY SKILL : DevOps PRIMARY SKILL PERCENTAGE : 100

Job description

Years Of Experience : 3 to 5 Years

Notice Period : Immediate to 15 Days Joiners

Job Summary:

We are seeking a Product Manager to lead the strategy, roadmap, and execution of our product initiatives. The ideal candidate will work closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative and customer-centric solutions.

Key Responsibilities:

• Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch
• Define and execute the product roadmap for the E-commerce platform, ensuring alignment with business goals.
• Lead the development and enhancement of core platform features, including product discovery, checkout, payments, and post-purchase experience.
• Work closely with Technology, UX/UI, marketing, and analytics teams to improve user experience and optimize conversion rates.
• Analyze customer behavior, competitive insights, and industry trends to drive data-driven product decisions.
• Implement AI/ML-driven personalization, recommendation engines, and dynamic pricing strategies.
• Work on mobile-first optimizations and PWA enhancements for better performance and reach.
• Manage A/B testing, usability testing, and iterative improvements to drive continuous growth.
• Stay updated on E-commerce innovations, payment trends, and customer experience best practices.

Required skills and qualifications

• Strong experience in a dynamic product management role
• Proven success in overseeing all elements of the product development lifecycle
• High effectiveness in managing cross-functional teams
• Experience in delivering finely tuned product marketing strategies
• Exceptional writing and editing skills, combined with strong presentation skills
• Data analytics and metrics management skills
• Critical thinking and problem-solving skills
• Attention to detail
• Experience using computer-aided design (CAD) platforms

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in product design or engineering
• Previous experience in software and web development
• Proven experience in product management (preferably in [industry/domain, e.g., Fintech, E-commerce]).
• Demonstrable knowledge of SEM (search engine marketing) and online advertising
• Certified Product Manager (CPM) or New Product Development (NPD) Professional Certification a plus.
• Experience with Agile methodologies & Product analytic tools.

DESIRED SKILLS AND EXPERIENCE

 Strong analytical and problem-solving skills

 Ability to work independently, learn quickly and be proactive

 3-5 years overall and at least 1-2 years of hands-on experience in designing and managing DevOps Cloud infrastructure

 Experience must include a combination of:

o Experience working with configuration management tools – Ansible, Chef, Puppet, SaltStack (expertise in at least one tool is a must)

o Ability to write and maintain code in at least one scripting language (Python preferred)

o Practical knowledge of shell scripting

o Cloud knowledge – AWS, VMware vSphere o Good understanding and familiarity with Linux

o Networking knowledge – Firewalls, VPNs, Load Balancers

o Web/Application servers, Nginx, JVM environments

o Virtualization and containers - Xen, KVM, Qemu, Docker, Kubernetes, etc.

o Familiarity with logging systems - Logstash, Elasticsearch, Kibana

o Git, Jenkins, Jira

We are looking for a skilled React Native Developer to join our team and help us build amazing mobile applications. The ideal candidate will have experience developing high-performance, user-friendly mobile applications using React Native and have a solid understanding of JavaScript and related technologies.

•        Develop and maintain cross-platform mobile applications using React Native.

•        Collaborate with cross-functional teams to design, develop, and implement new features.

•        Troubleshoot and debug issues in applications.

•        Optimise applications for maximum speed and scalability.

•        Stay up-to-date with emerging trends and technologies in mobile development.

•        4+ years of experience in React Native development.

•        Strong proficiency in JavaScript, HTML5, and CSS3.

•        Familiarity with RESTful APIs and asynchronous programming.

•        Knowledge of Redux or other state management tools.

•        Experience with version control systems (Git, SVN, etc.).

•        Strong debugging and problem-solving skills.

•        Excellent communication and collaboration skills.

•        Bachelor's or Master's degree in Computer Science, Engineering or a related field.

• This role includes both product and Project management.Involve in Data collection,Data filtering,refining, and sizing huge incidents data.
• Preferred Domain- Telecom
• Good to have Voice, Unified Communication, Contact center, Messaging experience, Application to Person (i.e. integration with WhatsApp,etc.)
• Work closely with the Engineering Team,Customer Business Team, different cross-functional Team to realize a road map of RPA implementation, Starting from requirement gathering, Ideation to Solution design and implementation
• create PDD (Process Design Document) and review SDD (Solution design document),POC development, Solutioning/Sizing/Business Case/Pricing activities
• Work closely with Marketing Team for proposal preparation,Business case development

Solinas Integrity (www.solinas.in) is a leading water & sanitation robotics start-up founded by IIT Madras Alumni & professors to develop cutting edge solutions to solve the problems in water pipelines and sewer lines\septic tanks, thereby improving the lives of millions of people. Our core values start with trust, and respect for everyone and along with strong collaboration and communication. We believe in giving agency to our teammates and strongly pushing them towards developing a growth mindset.

Duties and Responsibilities:

• To develop and improve signal processing algorithms for analysis of acoustic signals with up-to-date knowledge on processing methods.
• Understand key acoustic algorithm functions, develop efficient code, verify performance and functionality.
• Exposure to all phases of software development life cycle (concept, design, implementation, test, and production).
• Propose innovations to improve performance, quality, etc.
• Work with peers to develop excellent, structured code, well-optimized and easily maintainable.

Basic Qualifications:

● Experience programming in either Python, C++, or MATLAB

● MS/PhD degree in Electrical/Electronics Engineering/ Signal processing

● At least 1 year of signal processing or related area

● Good analytical and problem-solving skills

● Good knowledge of signal processing techniques, basic knowledge of ML algorithms and good visualisation skills.