11+ Remote support Jobs in Chennai | Remote support Job openings in Chennai

• 4-15 year experience in Application Support
• Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
• Good to have knowledge in Agile, JIRA, Splunk, Service Now
• Good understanding and hands-on experience in Incident, Problem and Change Management
• Provide technical leadership to the team & contribute in the skill development within team
  Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
• Good communications skills are necessary, must be team player and inquisitive.
• Strong customer service and support focus with a desire to deliver a high-quality service
• Ability to multi-task, work under pressure and to tight deadlines
• Flexible in working outside of office business hours at short notice (as required)
• Should be able to examine the system and identify the areas for Service Improvements & Value adds.

We have opening for Relationship Manager- Broking

Job location: Goa / Dhule / Jalgaon

Exp: 1 to 6 years

Working Days: 6 Days Working (1st, 3rd, 5th Saturday off, 2nd and 4th Working)

Working Timing: 9:30 AM to 6:30 PM

Relationship Manager- Broking

Key Responsibilities

• Build and maintain strong relationships with Authorized Partners (APs).
• Drive business growth and enhance partner revenue.
• Provide training, mentoring, and activation support for business partners.
• Ensure compliance with regulatory and procedural standards.
• Promote stock broking products such as Smallcase, Stock SIP, MTF, Investments & Trading.
• Engage, motivate, and develop business partnerships.
• Deliver service excellence and meet key business KPIs.

Requirements

• Minimum 1 year of experience in broking/financial markets.
• Strong communication & relationship management skills.
• Good knowledge of financial markets & trading.
• Comfortable working in a target-driven environment.

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● A minimum of 2+ years of experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Tamil.

● Should be able to quickly get a thorough understanding of the company's product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

Key Responsibilities

• Design, develop, test, and deploy scalable Java applications.

• Collaborate with cross-functional teams to define, design, and deliver new 

features.

• Solve complex technical problems with innovative, simple solutions.

• Write clean, efficient, and well-documented code.

• Participate in code reviews to maintain code quality.

• Continuously discover, evaluate, and implement new technologies to maximize 

development efficiency.

• Exhibit ownership and responsibility for assigned deliverables.

Qualifications and Required Skills

• 3 to 6 years of hands-on Java development experience.

• Strong experience in building products or applications from scratch (not just 

maintenance/support).

• Good understanding of object-oriented programming principles.

• Experience with frameworks like Spring, Spring Boot, Hibernate, etc.

• Strong knowledge of data structures, algorithms, and design patterns.

• Should have strong problem-solving abilities.

• Familiarity with RESTful APIs and microservices architecture is a plus.

• Solid understanding of database technologies (SQL, NoSQL).

• Exposure to cloud platforms (AWS, Azure, or GCP) will be an advantage.

• Strong debugging and troubleshooting skills

Job Summary

We are seeking an experienced React Native Developer with hands-on expertise in developing and optimizing tvOS applications. The ideal candidate will have strong technical skills in React Native, a deep understanding of mobile app architecture, and prior experience with tvOS and focus navigation on Apple TV.

Key Responsibilities

• Develop and maintain React Native applications for iOS and Android platforms.
• Leverage native APIs for deep integrations across both platforms.
• Diagnose and fix bugs and performance bottlenecks for a native-like experience.
• Engage with the open-source community to encourage and contribute to key software fixes and improvements.
• Write and maintain clean, well-documented, and testable code.
• Create and execute automated tests to ensure product quality.
• Transition existing React web applications to React Native.
• Implement pixel-perfect UI designs and smooth animations for enhanced user experience.
• Integrate third-party APIs and SDKs.
• Ensure consistent UX across Android, iOS, and tvOS platforms.
• Release and manage applications on the Apple App Store and Google Play Store.
• Write performant applications optimized for low-end devices.
• Utilize debugging and development tools such as React DevTools and Charles Proxy.

Required Skills & Qualifications

• 5+ years of experience developing React Native applications.
• Strong proficiency in JavaScript, TypeScript, or ClojureScript (ES6+ syntax).
• Solid understanding of object-oriented programming principles.
• Ability to write clean, maintainable, and well-documented code.
• Expertise in managing third-party dependencies and resolving dependency conflicts.
• Experience with native build tools such as Xcode and Gradle.
• Good understanding of REST APIs, document request models, and offline storage mechanisms.
• Familiarity with automated testing suites and CI/CD pipelines.
• Strong skills in architecting and building React Native applications with clean architecture.
• Experience maintaining UX consistency across multiple platforms.

Preferred / Nice-to-Have Skills

• Experience with react-native-tvos and focus-navigation for Apple TV / tvOS.
• Knowledge of AVPlayer (iOS) and ExoPlayer (Android).

Warm Greeting,

We are Hiring for Sr. Manager-Product Engineering # Leading payment company

Location: Chennai

Exp: 15-18 years
Notice period: 30days or < 30days

Essential Competencies

1) Proficient knowledge on Core Acquiring process for Banks & ISOs/Aggregators
2) Sound knowledge of Payments Domain, Payment/Switching, banking and finance domain (POS, IPG , UPI.....)
3) Knowledge on Acquiring Solution & Systems for Merchant Management , Asset Management , Support Management , Payouts & Recovery , Staging & Settlements , end to end Recon
4) Knowledge on Incoming/Outgoing files to VISA, Master , Rupay and AMEX Scheme
5) Added advantage to have knowledge on Interchange Cost calculation based on Scheme Manual
6) Handling Team size of min 10 -15 resource inclusive of Team Leads , Developers & Tech Supports
7) Process orientation and clarity of thoughts.
8) Demonstrates effective oral and written communication skills.
9) Analytical and methodical in approach
10) Attention to detail and must be able to report & address problems quickly and accurately.
11) Able to handle pressure.
12) Experience with Jira test management tool.
13) Experiences in designing, describing and documenting unit test cases.
14) Strong follower of SDLC Process, Bug Tracking, Ticketing.
15) Experience in single & multiple release project life cycles.
16) Ability to interact and coordinate with employees at different levels, different groups, and different geographical locations within the company.
17) Resource tracking for improving delivery outputs with focus on learning from each wastage encountered during deliveries
18) Ability to adapt to waterfall or agile model of Project delivery as per the need of the hour
19) Significant contribution as an individual performer as well as a team player

Technical Competencies

1) Technical expertise in Apache , PHP , Jquery , Javascripts and hands on in managing web based applications
2) Added advantage if worked in Vtiger Framework concepts
3) Strong expertise on Object Oriented on MVC Application Language preferably PHP with hands on experience
4) Client side programming like Javascript ,CSS, HTML 5 , API Services ,JQuery + Bootstrap (UI Components)
5) Proficient in PL/SQL with hands on experience in Posgres,Oracle
6) Proficient in Linux OS commands
7) Hands on experience in distributed and in-memory computing
8) Proficient in encryption logics , API integrations , secure coding
9) Expertise in designing product solutions
10) Knowledge on PCI standards for Payment Applications
11) OWASP standards
12) Dev-Ops model for release management

Job Description

1) Should be able to review and track multiple projects from development point of view.
2) Liaise with multiple stakeholders on an ongoing basis and track the progress of the Business Delivery.
3) Develop and deliver progress reports & various productivity parameters
5) Coach, mentor, motivate and supervise team members and contractors, and influence them to take positive action and accountability for their assignment.
6) Develop best practices for execution and management.
7) Motivates team to work together in the most efficient manner
8) Identify the training needs and plan for the same
9) Ability to influence customers and cross-functional teams without formal authority
10) Ability to get deeply involved and go to the lowest level to sort out critical issues

Regards,

Saranya R

(People First)

• Strong programming skills in JavaScript.
• Experience with ReactJ, frontend frameworks like bootstrap, Jquery.
• Good knowledge in HTML5, CSS, CSS3 and Object Oriented concepts
• Experience in working with RESTful APIS.
• Experience with HTTP, HTTPS and WebSockets.
• Knowledge in version control- Git, Subversion.
• Exposure to OWASP standards and guidelines.

Minimum of 4+ years of experience in Java development

• Experience delivering Services (REST, SOAP) and Web applications in Micro services architecture
• Experience developing and deploying Java solutions to cloud
• Experience in Spring Boot and components of Spring framework
• Experience in a JavaScript framework such as Angular or React
• Experience in TDD using Junit or similar frameworks

·       Experience in Design Patterns and service oriented architectural principles, Data structures and Algorithms.

·       Individual should be an active participant in the product design and code reviews for self and team and can competently review any aspect of their product or major sub-system.

·       Experience in SQL, Unix skills.

·       Good communication Skill

Summary
 

Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).

Responsibilities

• Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
• Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
• Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
• Be recognized as a technical & functional specialist in CPQ and Billing
• Optimization of solutions through an understanding of business needs and technology capabilities
• Pro-actively identify opportunities for automation, process & design improvements
• Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
• Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
• Oversight of multiple vendors involved with Salesforce configuration and development work
• Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
• Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
• Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
• Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
• Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.

Required Qualifications:

• Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
• 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
• 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
• 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform 
• 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
• Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
• Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
• Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
• Experience with quote document generation and integration with DocuSign
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Preferred Qualifications:

• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
• Salesforce Platform Developer Certifications
• Salesforce Certified CPQ Specialist

Covid-19

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Job Title: Senior Software Engineer - Mulesoft / Informatica

Job Description:

• Senior integration developer who is having experience in any two of the integrations tools, Dell Boomi, MuleSoft, Informatica.
• Understand, gather and document requirements
• Analyze and design the solution, if needed help PM/Architect to decide the architecture
• Develop the solution and guide the team to develop the solution
• Follow coding guidelines
• Test the developed solution
• Follow the organizational / project processes
• Provide necessary support with right attitude to the project manager and the project team

Job Responsibilities:

• Gather requirements, analyze, document the design approach, develop and produce quality output
• Follow the project processes
• Mentor junior resources
• Impart training where necessary
• Be open to learn other integration tools

Primary Skills Required: Dell Boomi, Mulesoft, Informatica

Secondary Skills Required: Java, Salesforce

Technical Skills Required:

Experience in any one of the Integration tool, Dell Boomi, Mulesoft and Informatica.
Required at least one Certification on any Integration Tool

Experience: 5 years to 10 years