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Hiring for Lead Python Developer

Exp : 9+ yrs

Edu : BE/B.Tech

Work Location : Gurugram Hybrid

Skills :

Strong expertise in Python programming. 

Experience with frameworks such as: Django Flask FastAPI 

Strong understanding of: REST APIs Microservices Architecture OOPs Concepts Design Patterns 

Experience with databases: PostgreSQL MySQL MongoDB Redis 

Hands-on experience with: Docker Kubernetes CI/CD Pipelines Git/GitHub/GitLab 

Cloud platform experience: AWS / Azure / GCP 

Knowledge of message brokers: Kafka / RabbitMQ 

Experience with unit testing and automation frameworks. 

Leadership Skills Strong team handling and mentoring experience. 

Ability to drive technical discussions and architecture decisions. 

Excellent stakeholder management and communication skills. 

Experience managing Agile/Scrum teams. 

Preferred Qualifications Bachelor’s/Master’s degree in Computer Science or related field.

 Experience in large-scale enterprise applications.

Exposure to AI/ML integrations is an added advantage. Certifications in cloud or Python technologies are preferred.

Candidate should have 2–6 years total experience, with 1+ year mandatory as a Project Manager in ops-driven roles.

2. Candidate should have Strong hands-on experience with Asana/Jira/Notion, Google Workspace, and Slack.

3. Candidate should have Ability to manage end-to-end project execution (schedules, deliverables, performance reviews).

4. Candidate should have Experience in risk management, coordination, and cross-functional communication.

5. Candidate should have Basic working knowledge of Python + SQL.

6. Candidate should have Experience setting up or managing onboarding workflows for teams.

7. Candidate should have Strong stakeholder management and operational planning capability.

8. Candidate should be Open to travel for project needs across India

Job description

·       English is Must – Written and Verbal

·       Fresher’s can also apply

·       Excellent Geographical knowledge is must

·       English written and verbal is Must (Regional Language will be Plus Point)

·       Package calculations and itinerary preparation.

·       Pitching the packages to customer and ability to sell packages over phone and internet.

·       Should have good knowledge of Domestic or international destinations.

·       Hotel bookings, flight bookings, making land operator arrangements and negotiating deals with hotels.

·       Converting Leads in to business.

·       Preparing Tour costing

·       Communication to the clients

·       Handing Entire Tour Sales and Operations

·       Designing Attractive Package Itineraries

·       Understanding Client's Package Requirements

·       Presenting, Convincing & Selling Tour Package to Clients

·       Sales Follow up

Working Hours: 10 AM – 07 PM

Working Days: Monday to Saturday

Location: B-117 DDA SHEDS OKHALA PHASE 1

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

**Key Responsibilities:**

*Operations:*

• Plan, schedule, and execute orders as per established processes and timelines, coordinating with junior Merchants and Surat and Mill incharges for daily updates.
• Track and manage product approvals at various stages, ensuring product specifications align with client requirements for an accuracy rate of 95% or higher.
• Oversee timely receipt of payments from clients, maintaining a 100% on-time payment rate.
• Manage product sampling and sourcing operations, ensuring over 95% of samples are received within stipulated deadlines.
• Administer all correspondence through emails, ensuring 100% accountability and traceability of communication.
• Confirm that all necessary approvals are physically received before order execution, maintaining 100% compliance.
• Collaborate closely with the production team to guarantee smooth order execution.
• Conduct regular market research to stay updated with industry trends and competitor offerings, using the insights to inform operational strategies.
• Participate in key industry events to establish relationships and showcase our offerings.
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Job Highlights

• Must be proficient in PHP,WordPress MVC,MySQL,CSS,HTML,JavaScript,AJAX,JSON Should possess strong experience on Symfony
• Must have experience in API Development
• Good knowledge of relational databases,version control tools and of developing web services Solve complex performance problems and architectural challenges
• 1 -3 years experience with PHP-framework based Development

Job description

• Looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. His primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to request from the front-end. Therefore, a basic understanding of front-end technologies is necessary as well.

Key Responsibilities

• Head responsibility to evaluate, design, develop and assist application systems. Integration of user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable PHP modules.
• Integration of data storage solutions & Contribute in all phases of the development lifecycle. Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Develop and deploy new features to facilitate related procedures and tools if necessary.

Job Description:

● Event Manager will ensure Manager availability to the sales team. He will be responsible for

enquiry generation and nurturing enquiries into leads.

● Event Manager will plan the calendar along with City head and central leadership and get sign-off

on budgets.

● Tie-ups with colleges to conduct seminars and workshops

● Conduct seminars/workshops along with City head for govt exams and skills

● Canopy and counseling activities in colleges to generate enquiry

● Flyer distribution and enquiry generation outside coaching centers, colleges and parks (local

high-student density areas)

● Source leads across city from various sources such as library/ book stores/ cyber cafes/

photocopiers.

● Create hooks for partnerships in lead sharing and conversion

● Local events for inquiry generation across high-student density areas

● New center launch and regular center activation for generating desired spikes in inquiries.

● Arrange common student workshops/ seminars for Managernurturing.

● Create hooks for ensuring students visit centers for improved conversion

Eligibility Criteria:

● Should have extensive experience in school/ college partnerships, conducting seminars and

small-scale events, Managergeneration activities

● Should have 5+ years of experience in the EdTech industry

● Should have led 5+ member teams in lead generation activities in other EdTech companies

● Should be presentable to do college tie-ups and carry the Testbook brand

● Must have prior experience as he/she will be running as soon as he/she is onboarded

What is the culture like:

● Team of 8 marketing executives (all juniors)

● Should be ok to work odd hours and put in 100% effort

We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills - 

• Fluent communication skills in English and Hindi
• Proven customer support experience of 1-3 years
• Engaging with customers and earning their trust
• Building sustainable relationships with customers
• Patient, empathetic, self-motivated
• Experience with CRM and tool handling
• Bachelor's degree, preferably in Computer/IT Engineering
• Prior experience in Ed-tech platform is mandatory

Following are the day-to-day roles and responsibilities - 

• Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
• Taking inbound calls from customers to resolve any queries or complaints
• Accurately explaining all details of courses offered to parents and students
• Ensuring a smooth journey for customers, from registering to completing a demo session
• Ensuring maximum customer satisfaction
• Having inside-out knowledge of our product and course offerings
• Explaining technical subjects to customers with a non-technical background

About https://validateme.online/">ValidateMe Online:

The ValidateMe Online platform enables the users to securely store and share their employment, educational and personal documents. ValidateMe uses blockchain technology to maintain the privacy of the documents and ensures that only the owners have the authority to view or share the documents. It acts as a common platform for users and organizations, educational institutes and universities to complete the background process seamlessly and quickly.

What You Will Do

• Lead the delivery of high quality, innovative, flexible, and scalable technical solutions that meet business requirements
• Perform hands-on development and provide thoughtful code reviews
• Mentor and lead development team members to continuously improve quality and productivity to achieve business results
• Design, develop, test and support applications and services using React, NodeJS, mongoDB, blockchain and others.
• Engage in requirements analysis and product engineering discussions, leading to delivery of high-quality user stories and acceptance criteria.
• Conduct Proof of Concepts for testing business ideas.
• Recommend ways to improve reliability, maintenance, efficiency, and quality.
• Follow SCRUM Agile Development methodology
  
  

What You Will Need

• 6+ years of relevant experience
• Advanced knowledge of software development methodology, techniques & standards.
• Strong understanding of software design concepts, patterns, tools and best practices.
• Must have full stack experience using NodeJS, React and NoSQL Databases.
• Must have worked on at least one cloud platform.
• Should have built and used a REST API.
• Experience with mongoDB is a plus.
• Experience with blockchain technology is a plus.
• Background building container using docker and deploying using Kubernetes is a plus.
  
  

Who You Are?

• One with excellent communication and prioritization skills.
• Owns success – Takes responsibility for the successful delivery of the solutions.
• Strong desire to improve upon one’s skills in software development, frameworks and technologies

What We Offer

• Limitless growth and learning opportunities.
• A collaborative and positive culture — Your team will be as smart and driven as you.
• Outstanding compensation, including attractive Employee Stock Options.
• A chance to make an impact — Your work will contribute directly to our strategy.