UX Lead

Role- Data Analyst

Experience- 2 to 5 years

Location-Bangalore

Job Role-

● Experience: Minimum of 2+ years of professional experience in a data-heavy

environment (E-commerce or Fintech experience is a plus).

● SQL Mastery: Exceptional ability to write complex joins, window functions, Analytical

functions, and CTEs. Experience with high-scale databases (e.g., BigQuery, Hive, or

Postgres).

● Scripting: Functional knowledge of Python for data manipulation (Pandas, NumPy)

and basic automation scripts.

● Systems Thinking: Ability to understand upstream data flows and how they impact

downstream reporting.

● Problem-Solving: A "detective" mindset—you enjoy digging into a Rs 600Cr discrepancy until you find the root cause

Technical Support Engineer

About the Role:

We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.

You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.

Key Responsibilities:

Technical Investigation & Bug Identification

• Review application logs, error messages, and stack traces to diagnose issues
• Read and navigate through our MERN stack codebase to understand system behaviour
• Reproduce reported bugs in staging/development environments
• Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
• Perform root cause analysis and provide technical insights to the engineering team

Monitoring & Proactive Support

• Monitor AWS infrastructure health and application performance metrics
• Identify patterns in support tickets that may indicate broader system issues
• Collaborate with engineering on bug fixes and verify resolutions in production
• Test new features from a customer perspective before release

Required QualificationsTechnical Skills

• Strong understanding of web application architecture and software engineering principles
• Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
• Ability to read and understand JavaScript/TypeScript code
• Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
• Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
• Understanding of database concepts and ability to write basic MongoDB and SQL queries
• Experience with Git and version control concepts
• Knowledge of browser developer tools for debugging frontend issues

Soft Skills

• Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
• Strong analytical and problem-solving mindset
• Patience and empathy when dealing with frustrated customers
• Self-motivated with ability to manage multiple issues simultaneously
• Detail-oriented with good documentation habits

Experience

• 1+ years in technical support, customer success, or similar role
• 1+ years working with or around software development teams
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Nice to Have

• Experience with AWS troubleshooting and CloudWatch logs analysis
• Familiarity with containerization (Docker) and CI/CD pipelines
• Previous experience in a SaaS or platform company
• Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
• Exposure to agile development methodologies

What You'll Work With

• Frontend: React.js applications with modern JavaScript/TypeScript
• Backend: Node.js/Express.js APIs
• Database: MongoDB, MySQL
• Infrastructure: AWS (various services)
• Tools: GitHub, JIRA, Slack
• Environment: Fast-paced with direct access to engineering team

Strong Client-Facing Engineering Manager Profile

Mandatory (Experience): Must have 8+ years of engineering experience, with substantial exposure to back-end development, scalable distributed systems, and modern web services

Mandatory (Leadership): Must have 2+ years of experience in people and delivery leadership, owning engineering execution and leading teams to deliver complex products

Mandatory (Client-Facing Experience): Must have proven experience working directly with external stakeholders / clients, translating client requirements into engineering plans and delivering solutions with high customer impact

Mandatory (Technical Skills 1): Must have in-depth experience with Java, Spring, microservices and understanding of Software development lifecycle (SDLC), building reliable, high-performance systems

Mandatory (Technical Skills 2): Strong problem-solving and design capabilities; experience with system design, architecture reviews, and engineering best practices

Mandatory (Tools): Must have expertise in agile methodologies and project management tools

Mandatory (Communication): Excellent written and verbal communication skills, with a track record of presenting technical solutions to both technical and non-technical stakeholders

Mandatory (Cross-Functional Collaboration): Must be skilled in working with product, design, sales, and client teams to drive requirements, delivery, and client success

Mandatory (Execution & Delivery): Demonstrated ability to manage end-to-end delivery, coordinate releases, prioritise effectively, and deliver results in time

Mandatory (Company):Product companies

Mandatory (Stability): Must have stayed for at least 2 years with each of the previous companies

Mandatory (Education): B.Tech in computer science, engineering or a related field from Tier 1, Tier 2 colleges (Master's preferred)

Mandatory (Note 1): Education can be ignored for candidates with proven experience in strong, reputed product companies

Mandatory (Note 2): This role is a balanced mix of individual contribution and leadership responsibilities (50–50).

Agreement of Sale & Sale Deed

Follow up with the customers for Payments, Registrations

Coordination with Banker for Loan Process

Update Customer Database

Should resolve Customer queries by coordinating with the Civil Team

Should take updates from the Projects Team regarding their flats and update customers

Should prepare MIS Reports

End to End Process from the purchase of the flat till handover process

Responsibilities include:

1. Designing, developing & deploying the product

2. Work as part of a team to build React Native iOS / Android applications

3. Architect, build and maintain excellent React Native applications with clean code

4. Translating wireframes and PSD designs into functional responsive apps, Implement pixel perfect UI's that match designs

5. Binding UI elements to JavaScript object models, work with native modules when required

6. Creating RESTful services with Node.js

7. Developing scalable web architectures

8. Working in a cross-functional team to deliver a complete user experience

9. Creating unit and integration tests to ensure the quality of code

10. Being responsive to change requests and feature requests

11. Writing code that is cross-platform and cross-device compatible

12. Co-ordinating end-to-end implementation

13. Release applications to iOS and Google Play stores

As a software tester, you'll be involved in the quality assurance stage of software development and deployment. You'll conduct automated and manual tests to ensure the software created by developers is fit for purpose and any bugs or issues are removed within a product before it gets deployed to everyday users. Your role is integral to the creation of software systems and technical products. You'll need to be familiar, or become familiar with, programming and using coding languages.

Responsibilities:

• Extensively working on Manual Testing/API Testing/Functional or UI Testing.
• Develop test strategies and test plans for projects.
• Participate in developing and reviewing the test policies for the organization.
• Defining the scope of testing within the context of every release and every software testing level or cycle.
• The use of resources in an effective way and managing the resources for software testing.
• Applying the appropriate test measurement and metrics for the software product and testing team.
• Designing test scenarios for software usability, running these tests, and preparing reports on the effectiveness and defects to the production team.

Requirements:

• Minimum 6 years-10 years of related work experience in API and Functionality testing preferably in the Payments domain.
• Ability to work in a high-performance environment.
• Must be a Graduate in B. E/BSC. IT/BCA or Equivalent.

• Candidate must have knowledge in the testing domain and must have knowledge of testing of web-based applications.
• The candidate will be responsible for the testing of web-based applications.
  The candidate will also act as the Business Analyst for the project. 
  The eye-catching ability to find bugs from a client’s perspective.
• Exposure to Automation Testing using Testing Tools such as (Selenium Web driver, TestNG, jmeter or similar tools) will be an added advantage.
• Good understanding of software development life cycle.
• Familiar with Database testing; good reporting & documenting skills.
• Good analytical skills with Out of the box thinking and can do attitude.
• Should be flexible and adaptable 
• Good Problem-solving and Troubleshooting skill
• Will be responsible for creating Test cases and creating Client & Internal Reporting. 

Job description

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application.

Responsibilities:

Have the passion and experience for building responsive, elegant and engaging experiences with future friendly web technologies

Integration of user-facing elements developed by front-end developers with server side logic

Writing reusable, testable, and efficient code with proper documentation

Design and implementation of low-latency, high-availability, and performance applications

Implementation of security and data protection

Integration of data storage solutions

Continually keep yourself and your design team updated with the latest changes in your industry’s standards

Requirements

1+ years Experience

Strong proficiency with JavaScript

Knowledge of Node.js, Express.js and other frameworks required to create a scalable and effective application

Understanding the nature of asynchronous programming and its quirks and workarounds

Good understanding of basics of SQL and/or NoSQL databases

Very strong understanding of working with at least one SQL or NoSQL database in node js(Without ORM preferably)

Understanding of commonly used node modules

Good understanding of server-side templating languages

Good understanding of server-side CSS pre-processors such as SASS, LESS, etc.

Basic understanding of front-end technologies, such as HTML5, and CSS3

Understanding accessibility and security compliance

User authentication and authorization between multiple systems, servers, and environments using OpenID, OAuth2.0, etc.

Creating secure and scalable APIs using standards like REST API, GraphQL, etc.

Integration of multiple data sources and databases into one system

Understanding fundamental design principles behind a scalable application

Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimising output to match the specific platform

Creating database schemes that represent and support business processes

Implementing automated testing platforms and unit tests

Proficient understanding of code versioning tools, such as GIT Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills.