business development

·      GST, TDS, P&L STATEMENT, BANKING KNOWLEDGE & LOAN DOCUMENT PREPARING MANDATORY SKILLS

·      

Sustain strong relations with existing clients to ensure their long-term satisfaction and retention.

·      Collaborate with various departments to create and implement sales strategies and meet sales targets.

·      Prepare sales presentations and showcase the benefits of the product to prospective customers.

·      Negotiate favorable contracts and agreements with clients to ensure the satisfaction of both parties.

·      Address client inquiries and resolve their issues promptly, thus enhancing customer service quality.

·      Stay updated on the latest industry trends and the competitive business landscape.

·      Collaborate with internal teams to support overall sales activities and enhance the client experience.

·      Prepare regular sales reports and update the management on departmental activities, progress, and daily challenges.

·      Attend industry events and conferences to build professional networks and prospective client base with product demonstrations.

·      Track market changes and competitor activities to identify growth opportunities.

·      Assist the product development team in making product enchantments based on client feedback.

·      Conduct market audits to identify new business opportunities and prospective clients.

·      Work closely with the marketing department to develop promotional content and campaigns.

·      Manage the entire sales pipeline to ensure that all leads are followed promptly.

·      Stay updated on the market best practices and sales and account management regulations.

Account Executive Qualifications

·      Bachelor’s degree in business administration, marketing, or a related field.

·      Prior experience of 5-12 years as an Account Executive or a similar sales role.

·      Strong communication and interpersonal skills.

·      Ability to build strong rapport with clients and colleagues.

·      Excellent negotiation and persuasion skills.

·      Strong organizational and project management skills.

·      Proficiency with MS Office Suite.

·

Come Join Us

Experience.com - We make every experience matter more . . .

Position: Technical / Product / Customer Support Specialist

Job Location: Chennai (Base Location) / Remote

Shift Time: US shift (PST)

Employment Type: Full Time

Customer Support Specialists are responsible for an incredible customer experience, serving as a partner, consultant, and advisor to our client community of technology and services professionals. As a part of Experience.com’s Create WOW mission, Customer Support Specialists work with technology companies, offering top-notch customer support and creating long term customer relationships. Above all, the Customer Support discipline helps real people solve real business problems. Channeling their strong sense of empathy, Customer Support Specialists care about people as much as they do getting work done. Natural fluidity and thoughtfulness to written and verbal communication is key, and a good sense of humor is a plus.

Essential Duties and Responsibilities:

• Respond to and resolve customer queries through all support channels (including email, chat, phone).
• Drive timely incident resolutions while collaborating with a local team of specialists and a global team of product and engineering professionals, ensuring consistent communication on status and next steps.
• Own the front-line technical support process, triaging cases and classifying them by their objective priority and customer-specific severity, diagnosing underlying factors, and prescribing a plan of action to address.
• Provide support and relationship management to customers by answering product questions, reviewing client issues, delivering end-user support and training, and conduct systems troubleshooting.
• Facilitate product feedback sessions with clients by prescribing an immediate solution to the core business problem, including workarounds if needed, while also serving as a channel to the product team for issues.
• Define and adhere to internal metrics and guidelines for response rates, on-brand messaging, and customer satisfaction using key performance indicators including client satisfaction and knowledge scores.
• Delight customers and build loyalty by providing joyful and personal customer support, leveraging data to predict a customer’s pain-points and anticipate client needs in a human, approachable way.

Key Performance Indicators:

1. Performance against Support Service Level Agreement (SLA) metrics.
2. Internal Customer Feedback measures, including Customer Satisfaction (CSAT).

Skills and Experience:

• Bachelor’s Degree required.
• 1+ years of experience in customer service, client operations, or directly related experience.
• Prior experience or familiarity with a support case or ticketing system, such as Salesforce Service Cloud.
• Prior experience of using and testing APIs, as well as providing customer support on integrations.
• Basic knowledge of HTML, CSS, and JavaScript experience using browser developer tools to diagnose issues and conduct investigations with a client’s configuration and implementation of our solutions.
• Prior experience within a software-as-a-service (SaaS) environment is a plus.
• Knowledge of SQL and relational databases in general is a plus.

Competencies & Proficiencies:

[LOW] Building Effective Relationships

• Selecting the appropriate communication method and tool given the information.
• Engaging with authenticity and empathy, nurturing genuine relationships.
• Choosing the guidance that best matches the audience, accurately delivering a message.
• Approaching situations with maturity using behaviors of inclusion and positive communication techniques to resolve conflicts.

[MOD] Bias for Action

• Managing project and program work effectively, delivering against known goals and deadlines.
• Contextualizing a known playbook given unexpected circumstances to meet goals and solve problems.
• Using autonomy to correctly identify the cause of a problem or situation and applying the right solution.
• Maintaining conditions of support for necessary action, despite competing priorities.

[LOW] Disciplined and Strategic Thinking

• Learning from past actions and outcomes to improve work quality consistently.
• Quickly defining the problem and applying the most effective solution, not necessarily the obvious one.
• Filtering for ambiguity that impacts the goals at hand instead of being reactive to atmospheric complexity.
• Using good judgment to select the appropriate course of action given the situation and data available.

About Us

We believe that experience is everything. Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more.

Founded in 2015 and originally founded as SocialSurvey, Experience.com is headquartered in San Ramon, Calif. and backed by SavantGrowth (fka Kennet Partners), Silicon Valley Data Capital, Tri-Valley Ventures, and Wilson Sonsini Goodrich & Rosati.

Indian Registered name: Buyers Road India Private Limited

URL: www.experience.com

Duties and responsibilities

• Responsible for the development of new highly responsive, web-based user interface
• Construct visualisations that are able to depict vast amounts of data
• Work and collaborate with the rest of the engineering team
• Work with the product team and graphic designers
• Learn and understand user interactions
• Develop a flexible and well-structured front-end architecture, along with the APIs to support it

Requirements and qualifications

• Experience in Work Frontend Frameworks like Bootstrap, MUI & Antd.
• Must have experience in ES6
• Hands-on experience with REACT REDUX
• Hands-on experience with REDUX SAGA or REDUX ToolKit
• Experience with HTML5 / CSS3
• Experience in creating REST API's based on NODE JS
• GraphQL is a plus
• Must have Git knowledge
• Team player
• Good time-management skills
• Good interpersonal and communication skill

Job description:

• Maintain the database of candidates along with all follow-ups related information.
• Posting vacancies on portals.
• Match the profile of the candidate on technical grounds Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.
• Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.
• Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.
• Ensure the target is met in terms of required submittals daily as well as required number of placements.
• Marketing our Bench Consultants (H1 Transfer/OPT/CPT/F1/L1, GC, and US CITIZEN).
• Developing new contacts with tier 1 vendors / Clients. Someone who has been in the industry and can be bring existing clients to support us.
• Should be able to generate Leads by cold calling to acquire a new direct client.
• Understanding their requirement and clearly articulating the resume and formatting it as required.
• Communicating with the consultants daily and update about submissions and interviews.

Required Candidate profile:

• Any graduate can apply (BBA/BCOM will be preferable)
• Good Communications Mandate.

Experience:

• Freshers and Experienced (Min 6 months relevant experience)

Working Location:

• 3rd Floor Vicenza House, Friends Society, Opp. C H Jewellers, Alkapuri, Vadodara, Gujarat 390007

Working Hours:

• US Shift (Mon-Fri)
• Onsite

Job title: React.js Developer 

Location: Gurugram (Onsite)

Notice: Immediate joiner 

Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.

• Reviewing application requirements and interface designs.Identifying web-based user interactions.

• Developing and implementing highly responsive user interface components using react concepts.

• Writing application interface codes using JavaScript following react.js workflows.

• Troubleshooting interface software and debugging application codes.

• Developing and implementing front-end architecture to support user interface concepts.

• Monitoring and improving front-end performance.

• Documenting application changes and developing updates.

Requirements:

• Bachelor’s degree in computer science, information technology, or a similar field.

• Previous experience working as a react.js developer.

• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.

• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.

• Experience with user interface design.

• Knowledge of performance testing frameworks including Mocha and Jest.

• Experience with browser-based debugging and performance testing software.

• Excellent troubleshooting skills.

• Good project management skills.

• Basic knowledge of Data Structure and Algorithm required

Roles & Responsibilities

As a member of our fast-growing engineering team, your responsibility will be to get involved in day-to-day development operations and solve complex problems of digitization to meet the demands of business.

To be successful, you must have a self-driven mindset, go getter attitude.

The responsibilities include:

• Writing the clean quality code & Understanding functional requirements thoroughly and analyzing the requirements in the context of the product
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities
• Being able to lead/support UAT and production roll outs
• Creating, understanding and validating estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations
• Helping the team in troubleshooting and resolving complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
• Carrying out POCs to make sure that suggested design/technologies meet the requirements
• Carrying out DevOps activities which includes creating Jenkins pipeline

Key Skills

Should possess hands-on full life-cycle development experience (architect, design, code, test, release) be comfortable around both front-end and back-end coding languages, client/server-side development frameworks and third-party libraries.

• Should be strong in data structures and algorithms. Solid understanding of object-oriented programming
• Work with cutting edge technologies like Java 8, Scala, React, Akka, Docker, Puppet, and Salt
• Hands-on knowledge of Spring core, MVC, JPA. Working knowledge of Spring Boot
• Should have strong hands-on on one of the JavaScript frameworks: jQuery, AngularJS, ReactJS, and Vue.js.
• Willing to working with latest Cloud and Container technologies like AWS
• Experience with both external and embedded databases. NoSQL DB experience is good to have
• Implementing unit testing using frameworks like JUnit, Mockito, etc.
• Proficient understanding of code versioning tools, such as Git
• Familiarity with Maven (Other building tools Ant and Gradle are good to have)
• Familiarity with continuous integration
• Good understanding of Agile practices

We at Snapwiz are looking for talented, enthusiastic developers who will be responsible for both back-end and front-end development, including creating WordPress themes and plugins. This position requires a combination of programming skills (namely PHP, HTML5, CSS3, and JavaScript).

Responsibilities
• Designing and implementing new website features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the WordPress
• Helping formulate an effective, responsive design and turning it into a working theme and plugin.

Skills and Qualifications
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Strong understanding of PHP back-end developmentskills

We are looking for an android developer to enhance design, fix bugs, improve performance and develop new features of a functional Android application

Responsibilities & Skills

An ideal candidate:

Should have 3+ years of professional experience in autonomously designing, developing, testing, debugging and maintaining mobile applications on the Android platform

Should have hands-on experience with Android SDK and Android Frameworks

Should have expertise in building REST API in PHP with MySQL database, and seamlessly integrating it with backend services, third party APIs and Android application

Should be well conversant with Android UI design principles

Should fix bugs and improve Android application performance

Should develop new features of the Android application

Should assume end-to-end ownership of the Android application and assigned tasks

Should work independently without the need of guidance and supervision

Education