Job description
We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Roles and Responsibilities
- Interacting with customers over the phone, by email, or by chat to provide information and services
- Answering customer inquiries and complaints
- Handling customer issues and conflicts
- Escalating issues to the appropriate team
- Good understanding of Customer Support Business
Preferred candidate profile
- Graduates only
- Good communication skills
Shubham Vishwakarma
Full Stack Developer - Averlon
About Resources Valley
About
Connect with the team
Company social profiles
Similar jobs
Data Analytics● Understanding user behavior and performing root-cause analysis of changes in data trends
to identify corrections or propose desirable enhancements in product & across different
verticals
● Excellent problem solving skills and the ability to make sound judgments based on trade-offs for different solutions to complex problem constraints
● Defining and monitoring KPIs for product/content/business performance and identifying
ways to improve them
● Should be a strong advocate of data driven approach and drive analytics decisions by doing user testing, data analysis, and A/B testing
● Help in defining the analytics roadmap for the product
● Working with stakeholders, including Customer Support team, Customer Success team and senior executive management to address customer/product problems effectively.
● Providing regular reports to the management on product performance and issues.
● Managing prioritization and trade-offs between customer experience, business impact and product performance.
● Working with the PM team during the sprint releases to help enhance the product with
long-term solutions for product issues.
● Driving the collection of new data that would help build the next generation of algorithms
(E.g. audience segmentation, contextual targeting)
● Explain trends across data sources, potential opportunities for growth or improvement, and data caveats for descriptive, diagnostic, predictive (including forecasting), and prescriptive data projects
● Develop user archetypes and build dashboards to demonstrate their usage patterns
● Capture and document data user stories, use cases, and workflows
Location - Chennai, Tamilnadu
Salary - 10k to 18k + attractive incentives
Skills- Candidates with minimum 6 month's experience in Sales in any field
Contact at triple eight two zero nine four two double seven
Mandatory-
1. Graduate/post Graduate
2. Two wheeler
3.Malayalam language is mandatory
Candidates resides in and around Maraimalai nagar, Chengalpattu, Perungalathur, Tambaram would be preferred*
Job Location: Chennai
Thanks
- Target setting and managing delivery of business targets, in-line with the business and service benchmarks
- Sign partnerships for the company towards growing business or enhancing product bouquet
- Large client closures and relationship management
- Work closely with the Product & Marketing teams to develop and implement PayGlocal’s go-to-market strategy
- Recruit & develop the team to achieve maximum productivity
- Understand the market and strategize merchant acquisition
JTC provides software solutions to enterprises across the world. We believe that we can only succeed if and only if we have a passionate driven, and capable team. People are at the core of who we are.
We are looking for a person who will be responsible to understand our core values and translate them to create a workplace where our team feels proud to come to work every day.
Responsibilities:
- Implement recruiting strategies to find the right person for each role in the organization, keeping diversity and inclusion as core values. This includes various activities such as sourcing candidates, scheduling interviews, and onboarding prospective team members.
- Build the company's brand as a strong engineering company by holding hackathons, engaging with various local engineering groups, and other related initiatives.
- Support HR functions (5% to 10%) when needed.
About you:
- You are passionate and driven to build a great team.
- You are someone who cares deeply about people and demonstrates deep empathy for team members of all backgrounds.
- You have a willingness to roll up your sleeves and help the team get work done.
What you'll gain:
- The ability to exercise creativity and leadership in your work.
- The chance to build a great team that is on a mission to make the world a better place.
- A team of highly selective, ambitious, and innovative co-workers.
Perks and Benefits:
- Remote Friendly: You can work from place of your choice, including one time work from home setup reimbursement at the time of joining.
- Comprehensive Health Insurance: INR 3L health insurance with a wide hospital coverage that covers your spouse, children and parents (with existing pre-conditions), including access to remote on call doctors.
- Workation: Annual off-sites every year, fully paid, for the team to get together for a week to work and play.
- Learning Opportunities: Access to best trainings for learning and skill advancements.
- Time Offs: 12 paid leaves, 6 leaves per year on top of National and Regional holidays.
- Paid Parental Leave: 6 months maternal and 1 month paternal.
KubernetesDevops Engineer Position - 3+ years
Kubernetes, Helm - 3+ years (dev & administration)
Monitoring platform setup experience - Prometheus, Grafana
Azure/ AWS/ GCP Cloud experience - 1+ years.
Ansible/Terraform/Puppet - 1+ years
CI/CD - 3+ years
Blue Sky Analytics is a Climate Tech startup building an API-based catalogue of Environmental Datasets by leveraging Satellite data, AI, and cloud.
We are looking for a Research Associate. You will be responsible for bringing in the research on which Blue Sky team members will depend on all major decision-making scenarios. Come save the planet with us!
Your Role
- Carry out topical research to help different teams understand drivers, trends, competitive landscape, and opportunities.
- Deliver insights through written reports, presentations, and client interactions
- Conducting research, including data gathering and quantitative/qualitative analysis.
- Document and summarize research findings in insightful views in the form of thought-provoking reports, presentations, and articles.
- Collaborate with internal stakeholders in the organization as necessary;
- Expressing your industry viewpoint through blogging and sharing weekly industry insights within the team.
Requirements
- Excellent communication skills.
- Good research, analytical, and writing capabilities.
- Meticulous, attentive to details, solution-centric.
- Extremely organized and excellent prioritizing skills
- In-depth understanding of topics and can articulate briefly.
- Freshers and experienced candidates can apply
Benefits
- Work from anywhere: Work by the beach or from the mountains.
- Open source at heart: We are building a community where you can use, contribute and collaborate on.
- Own a slice of the pie: Possibility of becoming an owner by investing in ESOPs.
- Flexible timings: Fit your work around your lifestyle.
- Comprehensive health cover: Health cover for you and your dependents to keep you tension-free.
- Work Machine of choice: Buy a device and own it after completing a year at BSA.
- Quarterly Retreats: Yes there's work-but then there's all the non-work+fun aspect aka the retreat!
- Yearly vacations: Take time off to rest and get ready for the next big assignment by availing the paid leaves.
NodeJS (Node.js)
Angular (2+)
AngularJS (1.x)
Python
MongoDBRejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.
The ideal candidate will be responsible for developing a highly scalable and secure code.
Responsibilities:-
-Able to take the Extreme Ownership of modules/product/projects
-Able to learn & implement new technology/framework/library at God Speed
-Able to come with an optimal solution for the business problem
-Can handle calls with the client & customer to know their feedback
-Writing clean code & able to dig into other's code or open-source code
-Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Maintain product roadmap, release schedules, and architectural standards that ensure alignment with business objectives.
- Mitigate risks and problems identified in providing the solution.- Keep an eye out for technology trends, open-source projects that can be used
Desired Candidate Profile:-
- Represent the technological agenda in staff meetings and when making hiring decisions
- Flexible to adapting & introducing new and latest technologies to the organization
- Maintain current knowledge of technology landscape and developments
- Innovation & Optimizing R&D.
- Defining the software technology strategy, architecture, and road-map.
- Would love to do more coding yourself, but accept that you can bring the most value by helping others to excel.
- Should have built large scale applications with modern web frameworks & technologies
-Should be a fast thinker, hands-on manager, and strong communicator and think and act like an entrepreneur
-Consolidate our technology platforms and create plans for each Track, analyze and monitor technology performance metrics
-Take the initiative in thought leadership, innovation, and creativity
-Spearhead IT projects to increase our market reach and improve our USP
-Oversee all system design and changes in system architecture
-Technical knowledge (NOT All but would be happy to take someone with max. Skills knowledge)
-Fullstack (Web), Python, Machine Learning, BlockChain, RoR, ReactJS, NodeJS, mean stack, MernStack, Front End, Mobility, ReactNative, React JS, Javascript, etc
Culture
- Fast-paced, intellectually stimulating, steep learning, and growth
- Close-knit, hardworking, supportive colleagues
- Challenging work
- Flat organization with no hierarchy
- If you like problem-solving, and love the latest technology, there are very few better places
How we are different
-We are a young and dynamic team who are obsessed with solving the business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to the business problem rather than technology
Why to join us
-We provide a huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry
React.js
Javascript
HTML/CSS
Redux/FluxWe're on the lookout for talented frontend developers who have at least 3+ years of experience with React and related frameworks. The ideal candidate has a strong grasp of fundamentals and has plenty of live projects to show!
About Hipla
At Hipla we are building the future of smart, connected, secure workspaces. Sentinel is our
flagship futuristic visitor management system that eliminates manual, unstructured, insecure,
fragmented paperwork cuts through slow-moving, archaic procedures for setting up a business appointment and improves the visitor experience for both organizations and visitors. It replaces multiple such systems that an organization might use to set up, approve, and record visits as well as having to wade through custom ways of setting up appointments for the visitors. All of this is offered via web and mobile platforms with data secured with state-of-the-art industry practices. We are trusted by big names across all sectors who rely on our capabilities to simplify their lives so that they can focus on doing their best work.
Requirements
● Good command over javascript, ES6, React/Redux, SASS fundamentals.
● 3+ years of experience with front end frameworks, primarily React.
● Good knowledge of modern React, HTML5, SCSS, Webpack, etc.
● Strong portfolio with diverse projects made in React or React Native
Responsibilities
● Work with designers and convert designs to visual elements.
● Maintain code integrity, organization, and documentation.
● Integrate data from various back-end services and APIs.
● Work with clients on commercial products as well as our in-house products
Deep Learning
Machine Learning (ML)
C#
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon