Job description
We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Roles and Responsibilities
- Interacting with customers over the phone, by email, or by chat to provide information and services
- Answering customer inquiries and complaints
- Handling customer issues and conflicts
- Escalating issues to the appropriate team
- Good understanding of Customer Support Business
Preferred candidate profile
- Graduates only
- Good communication skills

About Resources Valley
About
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● Ability to design and implement and maintain highly complex systems and
subsystems.
● Writing well-designed, testable and efficient code.
● Designing and developing advanced applications for the Android platform.
● Working as a part of a dynamic team to deliver winning products.
● Troubleshoot, debug and optimize existing applications.
Requirements:
● Bachelor's degree in Computer Science, related technical field or equivalent practical experience
● Strong logical and analytical skills
● Should be adaptable and fast learner
● Experience in computer science, data structures, algorithms and software design.
● Experience in Software Development and coding in any general purpose programming language.
● Should have an interest in android development
We’re building Vizup, a shoppable videos platform for Shopify brands. Think TikTok-style product videos embedded directly into Shopify stores to increase conversions, engagement, and attributed sales.
We work with fast-growing D2C brands like Sudathi (Shark Tank), Neemans, Sculpd, Aachho, SoulFlower and many more.
This is not a boring internship. You’ll work directly with the founder and learn how real SaaS outbound, growth, partnerships, and Shopify sales work from the ground up.
What You’ll Do
This is a hands-on execution role.
You will help build and run our outbound growth engine:
- Build lead lists of Shopify and D2C brands
- Research brands and founders
- Send cold emails and LinkedIn outreach
- Use tools like Instantly, SalesHandy, Clay, Linkedin Sales Navigator, or similar
- Write and test outbound copy
- Follow up consistently with leads
- Book demo meetings for the founder
- Build partnerships with Shopify agencies and freelancers
- Learn how Shopify SaaS sales actually works
The founder will handle demo calls and closing.
You do not need prior sales experience if you are smart, hungry, consistent, and willing to learn fast. Good communication skills (both English & Hindi) with high energy is must.
Ideal Candidate
Perfect for:
- Students
- Freshers
- Recent graduates
- To build strong personal branding in startups, SaaS, AI, ecommerce, or growth
Important
This role is execution-heavy.
You will actually do outreach, research, follow-ups, and operational work.
If you only want a “strategy” role without execution, this is not the right fit.
If you want real startup experience and are willing to learn fast, apply.
Salary: ₹25,000 to ₹50,000/month
Compensation depends on skill level, ownership, communication, and execution ability. Part-time and flexible.
Technical Project Manager (TPM)
Location: Onsite - Ahmedabad
Experience: 4–8 years
Team: Engineering / Product
About the Role
We’re looking for a Technical Project Manager to run execution across product, engineering, and customer-facing teams. You will own delivery, keep teams aligned, and ensure the right things ship at the right time — balancing product roadmap, customer issues, sales priorities, and platform reliability in a fast-moving startup environment.
What You’ll Do
- Own end-to-end delivery of engineering and product initiatives
- Build and maintain sprint plans, delivery timelines, and roadmaps
- Prioritize work across features, bugs, customer requests, sales needs, and infrastructure
- Work closely with engineers to translate requirements into clear execution plans
- Run Agile ceremonies (planning, stand-ups, reviews, retros)
- Track delivery, risks, and team capacity
- Communicate progress, blockers, and timelines to leadership and stakeholders
- Use data from tools like Mixpanel and monitoring systems to track delivery health
What We’re Looking For
- 4–8 years of experience with:
- 2+ years in technical project/program management
- 2+ years in software or engineering roles
- Strong understanding of Agile, SDLC, and modern product delivery
- Experience working with SaaS or product engineering teams
- Comfortable working in fast-paced, ambiguous startup environments
- Strong communication, ownership, and prioritization skills
Why This Role Matters
You’ll sit at the center of product, engineering, sales, and support — ensuring the company ships fast without breaking things, and that the right priorities always win.
• Testing and evaluating new programs
• Writing and implementing efficient code
• Identifying areas for modification in existing programs and subsequently developing these modifications
• Working closely with other developers, business and systems analysts
• Drive an effective and efficient scrum process where all team members work in the same direction. Ensure efficiency and effectiveness of your team by continuously
improving processes
• Provide fact-based technical feedback on each squad member to managers as part of the evaluation cycle.
• Complete independently complex development tasks and actively contribute to pushing code to production. Write testable, efficient, and reusable code suitable for continuous integration and deployment, respecting best practices and industry development standards.
• Be accountable for code quality, with the assistance of a QA Analyst, by conducting adequate testing Develop a deep understanding of the product roadmap for the squad, including future features to be developed.
• Contribute to high-level estimation and participate in laying out the development sequences, challenging the product roadmap and identifying areas where technical debt can be reduced or avoided.
• Contribute to solution designs, challenging other members on technical decisions and explaining the technical design to junior developers so they can write documentation for the rest of the team.
• Coordinate actively with the solution architect to ensure an appropriate level of validation. Be accountable for performance, reliability, scalability and resilience through SLAs and monitoring
• Raise the bar of professional software development by practicing it and helping others learn the craft through code reviews and coaching. Actively contribute to the internal peer learning platform, to promote continuous learning. Participate in the onboarding of new developers.
• Conduct interviews, document outcomes and help raise the bar for recruits we hire, internal and external resources
• Team player with a high sense of accountability and ownership. Willing to try new things, not afraid to fail, learn from failures and grow. Verbal & non-verbal communication skills
As a ServiceNow Developer, you will be responsible for the design, development, implementation, customization, and support of ServiceNow solutions. You will work closely with business stakeholders, IT teams, and end-users to translate requirements into efficient and effective ServiceNow applications. Your expertise in ServiceNow platform development, configuration, and Administration will be crucial in delivering high-quality solutions that streamline processes and enhance productivity.
Responsibilities :
- Design and develop ServiceNow applications, modules, workflows, and forms based on business requirements and best practices.
- Customise and configure ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalogue, to meet specific business needs.
- Collaborate with cross-functional teams to gather requirements, analyze business processes, and propose innovative solutions using the ServiceNow platform.
- Create and maintain technical documentation, including system design specifications, test plans, and user manuals.
- Perform ServiceNow platform upgrades, enhancements, and integrations with third-party systems as needed.
- Conduct thorough testing and debugging of ServiceNow applications to ensure functionality, stability, and performance.
- Provide ongoing support and maintenance of ServiceNow applications, troubleshoot issues, and resolve incidents and service requests.
- Stay up-to-date with the latest ServiceNow releases, features, and functionalities and evaluate their potential impact on the organization.
- Collaborate with administrators and other developers to establish development standards, guidelines, and best practices for ServiceNow platform usage.
- Train and mentor junior developers and provide guidance on ServiceNow development techniques and best practices.
Qualifications :
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Proven experience as a ServiceNow Developer, with a strong understanding of the ServiceNow platform and its core applications.
- In-depth knowledge of ServiceNow development, including scripting (JavaScript, Glide), UI customization, and workflows.
- Proficiency in ServiceNow development tools, such as ServiceNow Studio, ServiceNow Developer Studio, and ServiceNow Workflow Editor,
- Experience with ServiceNow integration technologies (SOAP, REST, JSON, XML) and web service integrations
- Solid understanding of ITIL processes, IT service management (ITSM) concepts, and IT operations.
- Ability to translate business requirements into technical specifications and develop efficient ServiceNow solutions.
- Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues.
- Excellent communication skills, both verbal and written, with the ability to effectively collaborate with stakeholders at all levels
- ServiceNow certifications (e.g., ServiceNow Certified Application Developer, ServiceNow Certified System Administrator) are highly desirable.
Must have Skills :
- Experience in ITOM
- Experience in CMDB
About Us-
Intellipaat is the leading online education provider and creates courses in collaboration with top MNCs and universities such as IBM, Microsoft, E&ICT, IIT Guwahati, SPJIMR, etc., with more than 600,000 learners and 200+ corporates across 53+ countries learning on our platform.
Responsibilities:
- Self-learn new technologies and showcase domain expertise in the team
- Articulate and present complex concepts in an easy to grasp visualizations keeping global audience in mind
- Research/analyze and solve complex problems in software technologies, frameworks, and platforms
- Interact with Subject Matter Experts from the industry
- Understand the objectives, target audience, and develop simple, easy-to-understand, user-friendly content while employing good search engine optimization (SEO) techniques
- Collaborate with SME/Technical experts and develop state of the art content, rewrite the existing content or edit and proofread content
- Create visual presentations that communicate complex concepts in a manner that appeals to a wide variety of audiences
- Create Webinar/Lectures for internal/YouTube platform on upcoming technologies
Desired Skills:
- Excellent written and verbal English, with an ability to express thoughts succinctly
- Excellent Aptitude & Reasoning Skills
- High level of energy and proactive nature
- A sense of ownership and a willingness to accept the challenge of daily deadlines is essential
- Preferable Knowledge Of any of these skills like Linux, AWS, Azure, GCP, Java, Java EE, Python, Hadoop/ Spark, Data Science, ML, AI, etc.
- Passion to learn & explore new and emerging technologies
Job Title: Ruby on Rails - Developer / Technical Lead
Job Description
About the Company:
We are a Data as a Service company that helps businesses harness the power of data. Our technology fuels some of the most interesting big data projects in the world. We are a small bunch of people working towards shaping the imminent data-driven future by solving some of its fundamental and toughest challenges.
The experience is about striving to become the best version of ourselves holistically, an experience that lasts a lifetime. We tend to have clear growth paths for every role and level in the org so the learning never stops. We believe in a work-life blend, and hence encourage responsible flexibility, which is particularly important in a fully remote setup we have. We trust our people with the impact they can create, and let them choose how they want to do so. We are on a mission to put reliable data at the heart of every business to fuel success and intend to transform the lives we touch (of our customers and our people) while on this journey.
Roles and Responsibilities:
-
Leading development projects end to end in all stages of the iterative product development lifecycle, from requirements gathering to testing.
-
Break down problem statements and come up with a scalable design, implementation plan, test plan and execute them with the team on promised timelines.
-
Being a strong advocate for object-oriented design and guide/coach other team members with best practices on Development and QA
-
Collaborate with different teams and own up technical initiatives, bringing in new tools and technologies that help us in strengthening scalability, security, and maintainability of our codebase.
Preferred Skills and Experience:
-
Hands-on experience with modern Ruby on Rails practices and development.
-
Write highly scalable and maintainable code while keeping agility in mind.
-
Demonstrable knowledge of front-end technologies such as JavaScript, HTML, CSS and JQuery
-
Experience with SQL Databases and NoSQL datastores; with previous experience with MySQL and ElasticSearch being a bonus
-
Substantial experience with BDD or TDD and testing frameworks
-
Experience in Linux environment and basic Linux commands.
-
Awareness/experience in setting up and configuring rails applications and other related services is a big plus – eg: Nginx, puma, Redis.
-
Awareness/experience in any one of the modern front-end frameworks Angular, Ember, React, Vue.
-
A high-performance mindset to deliver good quality code and also an understanding of the product with a keen attention to detail.
-
Great communication, particularly in explaining your coding processes, suggestions for best practices, and identifying ways to improve the team's coding quality.
Years of Experience:
1 - 6 Years
Skills: ROR, RUBY ON RAILS
Perks
-
An environment where each employee is celebrated.
-
A one-time home office setup allowance, monthly allowances for internet bills, child care allowance for new mothers/single parents.
-
Half-yearly performance appraisals
-
Flexible working hours
-
Competitive salary
- email designing
- know-how of wikipedia and how to add/edit articles
- SEO
- Tags Implementation
- keyword research
- back links research & building
- IMDb Page maintenance








