Customer Support Executive

Review Criteria

• Strong Data Scientist/Machine Learnings/ AI Engineer Profile
• 2+ years of hands-on experience as a Data Scientist or Machine Learning Engineer building ML models
• Strong expertise in Python with the ability to implement classical ML algorithms including linear regression, logistic regression, decision trees, gradient boosting, etc.
• Hands-on experience in minimum 2+ usecaseds out of recommendation systems, image data, fraud/risk detection, price modelling, propensity models
• Strong exposure to NLP, including text generation or text classification (Text G), embeddings, similarity models, user profiling, and feature extraction from unstructured text
• Experience productionizing ML models through APIs/CI/CD/Docker and working on AWS or GCP environments
• Preferred (Company) – Must be from product companies

Job Specific Criteria

• CV Attachment is mandatory
• What's your current company?
• Which use cases you have hands on experience?
• Are you ok for Mumbai location (if candidate is from outside Mumbai)?
• Reason for change (if candidate has been in current company for less than 1 year)?
• Reason for hike (if greater than 25%)?

Role & Responsibilities

• Partner with Product to spot high-leverage ML opportunities tied to business metrics.
• Wrangle large structured and unstructured datasets; build reliable features and data contracts.
• Build and ship models to:
• Enhance customer experiences and personalization
• Boost revenue via pricing/discount optimization
• Power user-to-user discovery and ranking (matchmaking at scale)
• Detect and block fraud/risk in real time
• Score conversion/churn/acceptance propensity for targeted actions
• Collaborate with Engineering to productionize via APIs/CI/CD/Docker on AWS.
• Design and run A/B tests with guardrails.
• Build monitoring for model/data drift and business KPIs

Ideal Candidate

• 2–5 years of DS/ML experience in consumer internet / B2C products, with 7–8 models shipped to production end-to-end.
• Proven, hands-on success in at least two (preferably 3–4) of the following:
• Recommender systems (retrieval + ranking, NDCG/Recall, online lift; bandits a plus)
• Fraud/risk detection (severe class imbalance, PR-AUC)
• Pricing models (elasticity, demand curves, margin vs. win-rate trade-offs, guardrails/simulation)
• Propensity models (payment/churn)
• Programming: strong Python and SQL; solid git, Docker, CI/CD.
• Cloud and data: experience with AWS or GCP; familiarity with warehouses/dashboards (Redshift/BigQuery, Looker/Tableau).
• ML breadth: recommender systems, NLP or user profiling, anomaly detection.
• Communication: clear storytelling with data; can align stakeholders and drive decisions.

Position Title: MIS & Costing

Designation: Assistant Manager/ Manager/Sr Manager

Current Role: Costing Experience

Minimum Experience:  3 Years

Location: Ahmedabad, Gujarat

Education: Bachelor’s degree in Accounting, Finance, 3 years of experience in Costing & MIS, OR ICWA Qualified

Salary: No Bars for the Right Potential Candidate

Job Overview

We are looking for a highly skilled and detail-oriented MIS & Costing professional with over minimum  5 years of experience in Costing, MIS, SAP, and Product Costing. The ideal candidate will have a strong background in Costing, Product Costing, and financial planning proficiency in SAP ERP systems. You will play a key role in optimizing costing methodologies, driving insightful reporting, and ensuring accurate financial planning for the organization.

Key Responsibilities

1. Costing Analysis & Reporting

• Perform detailed product costing analysis, ensuring the accurate calculation of standard costs, variances, and margins.
• Develop cost models and perform cost analysis for new and existing products.
• Work closely with the product development, manufacturing, and procurement teams to track and manage product costs.
• Conduct monthly, quarterly, and annual variance analysis and highlight any discrepancies in cost structures.

2. MIS (Management Information System) Reporting

• Prepare and deliver monthly MIS reports on cost, financial performance, and key performance indicators (KPIs) for senior management.
• Create and maintain automated financial reporting tools to streamline MIS data extraction and presentation.
• Design customized reports and dashboards for various departments (Finance, Operations, etc.) to provide insights into cost management and efficiency.

3. SAP Costing Management

• Manage and maintain costing functionality within SAP, ensuring that data integrity and accuracy are consistently upheld.
• Collaborate with SAP teams to ensure accurate and efficient integration of costing data across the system.
• Implement cost-related improvements and enhancements within the SAP environment.

4. Product Costing & Profitability Analysis

• Oversee the establishment of product costings, ensuring alignment with manufacturing and procurement processes.
• Conduct regular reviews of product costs and identify areas for cost optimization.
• Perform profitability analysis by comparing actual versus expected performance, providing recommendations for improvements.

5. Budgeting & Forecasting

• Assist in the preparation and review of annual budgeting and forecasting processes, focusing on cost analysis and financial projections.
• Provide cost forecasts based on market trends, historical data, and production plans.

6. Cross-Functional Collaboration

• Work closely with operations, production, and procurement teams to ensure accurate cost tracking and timely reporting.
• Provide costing insights to support strategic decision-making for new projects, product launches, and cost-saving initiatives.

7. Process Improvement

• Identify opportunities for process improvements in costing methodologies and MIS reporting.

Develop and implement best practices for costing, reporting, and data management to enhance overall efficiency.

Experience:

• Minimum of 3 years of experience in Costing, MIS, and SAP.
• At least 3 years of experience in Product Costing or similar roles, ideally in a manufacturing or production environment.
• Proven track record of delivering accurate and actionable financial reports.

Skills:

• Advanced proficiency in SAP (preferably SAP S/4HANA or SAP FICO).
• Strong knowledge of Costing techniques, including standard costing, activity-based costing, and variance analysis.
• Proficient in Microsoft Excel (advanced functions such as Pivot Tables, VLOOKUP, etc.) and other financial analysis tools.
• Strong analytical and problem-solving skills, with the ability to manage multiple projects simultaneously.
• Excellent verbal and written communication skills for reporting and cross-functional collaboration.

🔹 Position: Recruiter

🔹 Salary: Up to ₹40,000/month

🔹 Location: Gurgaon (Only candidates from Delhi NCR should apply)

🔹 Experience: Minimum 1.5 years in recruitment

🔹 Age Requirement: 27 years

🔹 Joining: Immediate joiners preferred

Requirements:

✔ Minimum 1.5 years of experience in recruitment

✔ Expertise in sourcing through Naukri, LinkedIn, and other job portals

✔ Strong communication and interpersonal skills

✔ Ability to work under pressure and manage multiple job openings

🚀 If you are ready to take the next step in your recruitment career, apply now!

About the Role

As a Frontend Developer, you’ll be working on building responsive and interactive user interfaces that delight customers. You’ll translate design concepts into clean, efficient code and collaborate with backend developers and designers.

What We’re Looking For

• Fresh graduates or candidates with up to 2 years of experience.
• Strong logical and analytical mindset with a passion for clean UI.
• Self-motivated learners who can adapt quickly.

What You’ll Be Doing

• Develop modern, responsive web applications using HTML, CSS, and JavaScript.
• Work with libraries/frameworks like React, Angular, or Vue.
• Optimize applications for maximum speed & scalability.
• Collaborate with designers to bring ideas into functional UI.

Must-Have Skills (for candidates with ~1 year experience)

• Proficiency in JavaScript (ES6+).
• Hands-on experience in React.js/Angular/Vue.
• Ability to consume REST/GraphQL APIs.
• Version control (Git) and basic CI/CD exposure.
• Familiarity with responsive design and browser debugging tools.

Why Join Us

• Direct mentorship, hands-on exposure, and ownership opportunities.
• Be part of a team where your contributions directly improve user experience.

Perks & Benefits

• Fully remote role with flexible team culture.
• Fast-track growth, multi-role exposure in a startup ecosystem.

Work Mode & Schedule

Remote, 10 AM – 7 PM, Mon–Sat (own PC + reliable internet + availability on Zoom/Meet/Teams).

Compensation Note

Compensation will be discussed after evaluation and will reflect the candidate’s demonstrated skills and value in a startup ecosystem.

Requirement :-

- 3-5 Yrs Exp. Ecommerce / D2C exp preferred
- Co-ordination with Fulfilment Back End / Customer Service & Calls

What you need to have: