Job description
We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Roles and Responsibilities
- Interacting with customers over the phone, by email, or by chat to provide information and services
- Answering customer inquiries and complaints
- Handling customer issues and conflicts
- Escalating issues to the appropriate team
- Good understanding of Customer Support Business
Preferred candidate profile
- Graduates only
- Good communication skills
Shubham Vishwakarma
Full Stack Developer - Averlon
About Resources Valley
About
Connect with the team
Company social profiles
Similar jobs
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript- Minimum 4+ years of experience building Java & React JS/Node JS applications, in a service-based architecture.
- Need hands on current experience on Java 8+, React JS/Node JS and above, Java script, Angular JS, JUnit, XML, Spring, Spring Boot, rest APIs, and SQL.
- Hands on experience with version control, build integration and messaging technologies.
- Need to demonstrate in-depth understanding of OOO principles, design patterns and threading techniques.
- Strong web Services background required.
- Must be able to interact with all levels of personnel within the organization and be effective with both business and technical teams.
- Ability to deal with ambiguity and define approaches to bring unfocused issues to resolution
- Excellent written and oral communication skills for managing interactions both within the team and without.
- Very strong attention to detail and organizational skills. Strong work ethic
C
Go Programming (Golang)
PostgreSQL🚀 Hiring: Golang Developer (2-5 Years Experience)
📍 Location: Kolkata (Ecospace)
⏰ Shift: Day Shift
🎯 Required Skills & Qualifications:
🔹 2 to 5 years of hands-on experience in Golang development.
🔹 Strong proficiency in Golang & C programming.
🔹 Experience with microservices architecture & RESTful APIs.
🔹 Knowledge of concurrency & memory management in Golang.
🔹 Familiarity with databases like PostgreSQL, MySQL, or NoSQL.
We are looking for a person who has an understanding of PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling and a good knowledge on GDS. This dynamic position requires a blend of customer service excellence and revenue generation acumen.
Roles & Responsibilities:
● Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds and cancellation.
● Execute changes, rescheduling and modification as per customer requirements.
● Coordinated effectively with airlines and customers over the phone.
● Provide exceptional service by addressing inquiries and resolving issues.
● Research and compare fares to secure the best possible pricing for corporate clients,
considering negotiated rates and preferred airlines.
● Provide exceptional customer service to corporate clients, addressing inquiries, resolving
issues, and offering proactive solutions.
● Effectively communicate with clients, airlines, and other travel partners.
Requirements:
● Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.
● Demonstrate proficiency in managing both international and domestic ticketing operations.
● Strong understanding of city codes, airport codes, and airline hubs.
● Excellent communication skill in both written and verbal formats.
● Willingness to work in rotational shifts, including nights and weekends.
ProgrammingWe are looking "ERP Functional Consultant" for Reputed Client @ Permanent Role.
Experience: 2-6 Yr
• Analyze business processes and provide solutions using ERP systems.
• Gather customer requirements and conduct gap analysis.
• Any ERP package implementation experience and understanding of business processes.
• Perform system configuration, installation, data migration and testing.
• Provide user training and support.
• Coordinate with Technical Team on solution design, programming and validation.
• Has a good understanding of business application concepts and terminologies.
• Has ability to take ownership, accountability and initiative.
• Has excellent problem solving skills.
• Effective time management skills.
• Willing to travel will be an added advantage.
• Should have good communication in Hindi,English
2. Make marketing plans for the business 3. Create content for multiple
social media pages like Facebook, Twitter, LinkedIn and Instagram
4. Understand the latest social media trends and use them while
posting
5. Build relationships with social media influencers
6. Keep up-to-date with what competitors are doing
7. Create social media reports
8. Should be able to create a landing page/ microsite using WordPress
9. Should be good at digital tools, keyword research
10. Should be able to do google ads campaign
11. Should be able to use Canva for campaigns.
12. Also be responsible for SEO.
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories, and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen the doctor-patient relationship and enhance the in-clinic experience.
- Assisting in thinking through and setting policies - and making sure they are implemented
- Analyzing existing problems and helping to resolve them.
- Anticipating and averting new problems. Creating contingency plans.
- Being an honest broker and providing a wide-ranging view without turf considerations
- Communicating with team members to ensure priorities and policies are well understood
- Recognizing and building relationships that are most important to the team’s success and assisting in strengthening them.
- Measuring and managing daily metrics, highlighting deviations and following up to ensure corrective actions are taken
- Ensuring that follow-up happens
- Minimum 3 years of experience
- MBA with an Engineering degree
- Works autonomously and manages the process of idea to execution
- Well-developed project-management skills: being organized and disciplined, showing attention to detail, and following up doggedly to ensure the right results
- Business savvy, understanding of technology, and what is required for sustained operating results
- Business communication and ability to work with vendors, external partners as well as internal stakeholders
- Excellent communication skills that ensure messages are clearly understood by the right audiences
- Organizational and political intelligence
- A clear, empathetic communicator able to balance rapport and problem solving
- Familiarity with Dashboarding tools
- Jira knowledge
- Expert in Google Sheets/ MS Excel
Job description
Note : Looking for immediate Joiner / Work from Office
Update current and design new recruiting procedures and uses data to create, measure and scale smart recruiting tactics
- Gathers market data and landscape for planning hiring strategies and decision making, and is informed of market trends and recruiting practices
- Acts as a Brand Ambassador, builds out talent networks and activates knowledgeable industry sources to develop and generate an ongoing pool of candidates through a diverse mix of sources
- Delivers on the promise to recruit a diverse candidate pipeline
- Is proactive in achieving hiring targets through an effective selection process
- Manages the hiring process and a first-class candidate experience end-to-end,
- Continually develops domain knowledge of the business function
- Handles multiple problems simultaneously with high judgment
- Managing MIS and provide regular reports to the stakeholders.
Required Candidate profile
Experience
- Minimum5- 6 years of experience in Recruitment in IT sector
- Experience with both high-volume recruitment as well as specialist searches
- Experienced negotiator and ability to (pre-)close on deals
- Expertise in sourcing through social media channels and other innovative sourcing channels
- Proficiency and experience in Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS) will be an advantage
About us:
we are recruiting company specialized in IT based in Tokyo, Japan. we are expanding and looking for potential candidate to work as a recruiter. There will be ample of opportunities to explore and learn specially advanced and international market like Japan.
We are looking for a Senior IT Recruiter with minimum 5 years of full-cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees.
Responsibilities:
- Develop and update job descriptions and job specifications.
- Source and recruit candidates by using databases, social media etc.
- Screen candidates resumes and job applications.
- Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.
- Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes.
- Act as a point of contact and build influential candidate relationships during the selection process.
- Coordinate with candidate and client.
Requirements
- Proven work experience as a IT Recruiter
- Hands on experience with various selection processes (video interviewing, phone interviewing, reference check etc.)
- Excellent communication and interpersonal skills
- Familiarity with HR databases, Applicant Tracking Systems (ATS).
We have best incentives like Weekly Mini Rewards, Quarterly, Bonus on the top of salary, team gatherings.
- 5-6 years of proven excellence in IT- Business Development or inside sales.
- Mandate experience in Appointment setting.
- Must have B2B sales experience.
- Shift timings- 5:30pm to 2;30 am IST(8:00 am to 5:00 pm US-EST)
- 6:30 pm to 3:30 am IST ( 9:00am to 6:00pm US- EST)
- Tool Handling - LinkedIn Sales Navigator, Hubspot, Salesforce, Outreach etc
- Location - Remote (PAN INDIA)
- Experience in designing and implementing verification environments for complex RTL designs
- Well-versed in the use of hardware verification languages e.g. SystemVerilog or Specman e
- Verification methodologies such as UVM
- Understanding of end-to-end verification processes, from test plan creation through to verification closure
- Ability to quickly understand and apply complex specification detail
- Understanding of the fundamentals of computer architecture, with an emphasis on pipelining, exception handling, memory systems
- Practical experience of working on microprocessor designs
- In-depth understanding of memory protection, memory translation, vector processing in CPUs, exception and interrupt handling.
- Understanding of constrained random stimulus, the goals and general usefulness of different types of coverage in hardware, as well as checking methodologies and behavioral functional models.
- Knowledge of assembly language (preferably Arm), and/or C/C++
- In-depth technical reviewing of others work
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon