Job description
We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Roles and Responsibilities
- Interacting with customers over the phone, by email, or by chat to provide information and services
- Answering customer inquiries and complaints
- Handling customer issues and conflicts
- Escalating issues to the appropriate team
- Good understanding of Customer Support Business
Preferred candidate profile
- Graduates only
- Good communication skills

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Job Title: Automation Test Lead
Location: Nagercoil, Tamil Nadu
Work Mode: Work from Office (WFO) – 5 Days a Week
About the Role:
We are looking for a highly skilled Automation Test Lead to spearhead our QA efforts in both automation and manual testing. The ideal candidate will have strong experience in Selenium with Java, the ability to lead a team of 10+ testers, and hands-on experience in building automation frameworks from scratch. Exposure to Cypress and a working knowledge of AI in testing would be a significant advantage.
Key Responsibilities:
- Lead and manage a team of QA engineers across manual and automation testing streams
- Design, develop, and maintain test automation frameworks from scratch
- Define test strategies, plans, and processes to ensure high-quality deliverables
- Collaborate closely with developers, product managers, and business analysts
- Ensure timely execution and reporting of all QA activities
- Guide and mentor team members on test automation best practices
- Identify, record, and track bugs using appropriate tools
- Contribute to continuous improvement in test processes and quality standards
- Stay updated with emerging testing tools, trends, and techniques, including AI-driven QA
Required Skills & Experience:
- 7+ years of experience in QA with at least 3+ years in a leadership role
- Strong expertise in Selenium with Java
- Hands-on experience in creating automation frameworks from scratch
- Experience with manual testing practices and team coordination
- Working knowledge of Cypress is a plus
- Exposure or interest in AI/ML applications in testing
- Excellent communication, analytical, and problem-solving skills
- Experience in Agile/Scrum methodologies
- Familiarity with tools like JIRA, TestNG, Jenkins, Git, etc.
Good to Have:
- Certifications in Selenium/Agile/ISTQB
- Knowledge of performance or security testing
- Prior experience in leading distributed teams
Education:
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
We are hiring a Site Reliability Engineer (SRE) to join our high-performance engineering team. In this role, you'll be responsible for driving reliability, performance, scalability, and security across cloud-native systems while bridging the gap between development and operations.
Key Responsibilities
- Design and implement scalable, resilient infrastructure on AWS
- Take ownership of the SRE function – availability, latency, performance, monitoring, incident response, and capacity planning
- Partner with product and engineering teams to improve system reliability, observability, and release velocity
- Set up, maintain, and enhance CI/CD pipelines using Jenkins, GitHub Actions, or AWS CodePipeline
- Conduct load and stress testing, identify performance bottlenecks, and implement optimization strategies
Required Skills & Qualifications
- Proven hands-on experience in cloud infrastructure design (AWS strongly preferred)
- Strong background in DevOps and SRE principles
- Proficiency with performance testing tools like JMeter, Gatling, k6, or Locust
- Deep understanding of cloud security and best practices for reliability engineering
- AWS Solution Architect Certification – Associate or Professional (preferred)
- Solid problem-solving skills and a proactive approach to systems improvement
Why Join Us?
- Work with cutting-edge technologies in a cloud-native, fast-paced environment
- Collaborate with cross-functional teams driving meaningful impact
- Hybrid work culture with flexibility and autonomy
- Open, inclusive work environment focused on innovation and excellence
Responsibilities:
- Collaborate with cross-functional teams including front-end developers, designers, and system administrators to develop robust and scalable server-side applications.
- Design and implement RESTful APIs and services using Node.js, ensuring efficient data handling and integration.
- Develop database schemas and models for MongoDB, optimizing queries and ensuring data integrity.
- Implement data migration and transformation tasks between different data sources.
- Write efficient and reusable code, following best practices and coding standards.
- Conduct thorough testing and debugging of applications to identify and fix issues promptly.
- Collaborate with DevOps team to deploy applications on servers or cloud platforms.
- Continuously monitor application performance and optimize it for scalability and reliability.
- Stay updated on emerging technologies and trends, actively suggesting improvements and innovative solutions.
Requirements:
- Strong proficiency in Node.js and JavaScript.
- Solid understanding of server-side development and asynchronous programming concepts.
- Experience working with NoSQL databases (e.g., MongoDB).
- Knowledge of database design and query optimization techniques.
- Familiarity with web application security principles and best practices.
- Proficiency in using version control systems (e.g., Git).
- Good understanding of agile development methodologies.
- Excellent problem-solving and analytical skills.
- Effective communication and collaboration abilities.

Job Description
- Strong understanding of the Ruby programming language and Rails framework
- Proficiency in Javascript including experience with React, Angular or Vue.
- Database understanding (Postgres / MySQL).
- Previous experience maintaining production applications.
- Focus on writing clear, maintainable, tested code.
Skills Required
- Navigating and understanding a large codebase.
- Experience with Git, continuous integration and regular deployments. Understanding and appreciation of UX and usability.
- Excellent communication skills and diligent ability to contribute to the team by performing code reviews.
- Writing tests using Rsp,c and Capybara.
We are hiring a Recruitment Specialist who can take care of hiring and team building.
Job Roles and Responsibilities:
- Coordinate with managers to identify staffing needs.
- Determine selection criteria.
- Source potential candidates through online channels (e.g. Job portals , Social media platforms, Professional networks).
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
- Design job descriptions and interview questions that reflect each position's requirements.
- Lead employer branding initiatives and manage a team of Recruitment executives.
- Forecast monthly, quarterly and annual hiring needs by department.
- Foster long-term relationships with past applicants and potential candidates.
Requirements:
- Must have experience in IT, Non IT and leadership roles hiring, preferably for startups.
- Proven work experience (minimum 3+ years) as a Recruitment Specialist or similar role.
- Experience in volume/bulk hiring for Sales roles.
- Familiarity with social media, resume databases and professional networks.
- Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
- Excellent verbal and written communication skills.
- A keen understanding of the differences between various roles within organisations.
- B-Tech or MBA in Human Resources Management.

- Core Javascript, HTML, CSS, JSON understanding is mandatory
- Expertise of functional programming using JavaScript (ES5, ES6)
- Expertise of UI framework - React / Redux, RXJS
- Preferred experience with new generation of Web Programming - using Micro Service, REST/JSON, GraphQL and Component UI models
- Expertise with data visualization flow development along with usage of modern charting and graphical java script libraries
- React / Redux, RXJS, HTML, CSS, Javascript (ES5, ES6), Data visualization and Chart Libraries
- Data Structure and Design Pattern
- Strong knowledge of JSON data handling, GraphQL and their working

JD:
As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.
Responsibilities:
- You solve problems at their root, stepping back to understand the broader context.
- You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
- You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
- You recognise and use design patterns to solve business problems.
- You understand how operating systems work, perform and scale.
Requirements:
- You write high quality, maintainable, and robust code.
- You recognise and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
- You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
- Bachelors or Masters in Computer Science or relevant technical field.
- Experience in software development and full product life-cycle.
- Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
- Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
- Proficiency in SQL and data modeling.


A quick overview of our stack:
Python, MySQL, NoSQL, Memcache, Bigquery, Microservices.
Responsibilities
As a backend developer, you would be responsible for building, scaling, and maintaining the multiple modules, encompassing - external integration, API management, building business and operation processes, designing and defining microservices, designing multi-input/output state machines
You will be given complete ownership of modules and processes. You will work with business, product, and UI teams to work on new features and products. You are expected to drive the services/modules to maximize its business impact and customer delight.
- Acumen for good, secure API design
- Write clear and effective API documentation
- Write/review test cases for code and process coverage
- Stickler for good, clear, secure coding, both oneself and team members by code review
- Reviewing designs, code, and processes from a system security standpoint
- Defining and building micro-services
- Building systems with positive business impact Tracking module health, usage, behavior tracking, measure and improve code and processes
Requirement
You will be working on multiple projects/modules. You are expected to write code to integrate - external providers, internal business and process tools, customer-facing applications, and partner-facing applications.
- At least 1-3 years of working experience in web services, preferably in Python
- Should have built and released APIs in production
- Experience working with RDBMS and NoSQL databases
- Designing thoughtful, extensible data models
- Knowledge of identifying, defining and building micro-services
- Working knowledge of GCS, AWS, Azure or any other cloud provider
- Aggressive problem diagnosis and creative problem-solving skills
- Good communication skills - written and spoken
Good to have
- Focus on constant improvement of developer experience
- Building or Working knowledge of CI/CD
- Basic know-how of front-end technologies like AngularJS/React
- Have worked on additional languages like Javascript/Ruby
Job Location - Bangalore
5 years of architecture, design and programming experience preferably in fast-paced dynamic environment
Strong application design and implementation skills, solid understanding of the entire development cycle.
Strong background in Java/J2EE based application
Strong background in Spring/Spring boot based application
Strong background in Microservices based application
Experience working with Apache and/or Tomcat
Experience in transforming requirements to software design
Strong Experience with developing Java SAAS web applications.
Working experience in Industry Standard protocols related API Security including OAuth
Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.
Strong background working with Linux/UNIX environments.
Strong Shell scripting experience.
Working knowledge with Oracle, DB2 or MongoDB databases.
Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play. Strong agile/scrum development experience
Strong collaboration and communication skills within distributed project teams
Excellent written and verbal communication skills



You would be leading a very pivotal role within the tech team at MedPiper where you would be responsible for all the ongoing and new product-related initiatives. You would be the founding team and an individual contributor to the app development POD.
What we look for:
You are passionate, a strong technical contributor, and an emerging leader. You have a proven track record of creating reliable, scalable, and high-performance products, building large-scale distributed systems.
Experience :
- 2 years of minimum experience on JS/ES6 (Object Oriented)
- 2 years of minimum experience on ReactJs, HTML, CSS
- 1 year of minimum experience on SQL database
Excellent to have :
- Experience on PWA, ServiceWorkers, SSE, WebSockets
- State Management like Redux
- Any exposure on ReactNative/Flutter
- Exposure on DS/Algo fundamentals
- HTML5 latest APIs
- Knowledge of JSON/XML
Good to have:
- Knowledge of SASS, JSS, Radium
- Knowledge of Webpack, Build System
- Knowledge of JavaScript frameworks (e.g. Angular, React, Node.js, Vue)
- Knowledge of Web Fundamentals, Browser Working, REST API
- Knowledge of testing frameworks like Mocha/Jest
- Exposure on Server Side Scripting/ NextJs
- Exposure on NodeJs with Express
- Exposure on UX best practices, Web Accessibility
- Knowledge of back-end languages preferably Python / PHP and
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
- Experience in BootStrap / Material Design
Qualifications
- 2+ Years of experience with Bachelor’s/Master's degree in Computer Science, Math, or related technical domainflutt

