Job description
We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Roles and Responsibilities
- Interacting with customers over the phone, by email, or by chat to provide information and services
- Answering customer inquiries and complaints
- Handling customer issues and conflicts
- Escalating issues to the appropriate team
- Good understanding of Customer Support Business
Preferred candidate profile
- Graduates only
- Good communication skills

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Key Responsibilities:
- Design, develop, and execute automated test scripts for trading applications.
- Work with product owners and business analysts to understand and write the acceptance test cases.
- Collaborate with developers, product managers, and other stakeholders to understand requirements and create test plans.
- Perform regression, performance, and end to end testing to ensure software reliability.
- Identify, document, and track defects using appropriate tools and methodologies.
- Maintain and enhance existing test automation frameworks for both frontend and backend.
- Report on coverage, functionality, defect aging, closure reports to the stakeholders so that they know the stability of releases.
- Integrate automation cases into CI/CD pipelines
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Proven 3+ Years experience in automation testing for web and backend applications.
- Strong knowledge of testing frameworks (e.g., Selenium, Cypress, JUnit, TestNG, Playwright).
- Experience with API testing tools (e.g., Postman, SoapUI, RestAssured).
- Familiarity with programming languages such as Java, Python, or JavaScript.
- Understanding of basic SQL queries to validate data in the databases
- Understanding of CI/CD processes and tools (e.g., Jenkins, GitLab CI).
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Prior experience with trading applications or core financial services related applications is a big plus

MemoNeet, a leading Edtech Startup with over 900K+ downloads for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology.
We are seeking a skilled and dedicated full-time Virtual Assistant for The Head HR This is a fully remote position, offering a base pay of INR 5000 with an INR 2000 performance bonus based on work performance. Additionally, monthly incremental base pay and bonus adjustments will be made based on your outstanding performance.
Your work will be related to operations and be available whenever required and do the administrative task given to you
Job Description:
We are seeking an experienced UX Designer with a passion for creating user-centric designs for mobile applications and gaming products in the Fintech industry. The ideal candidate will have experience designing addictive gaming products that engage users while remaining intuitive and easy to use. Additionally, the candidate should have an understanding of regulatory requirements related to financial products.
Responsibilities:
Design wireframes, mockups, and prototypes for new features and products in collaboration with product managers, engineers, and other stakeholders, with a focus on mobile applications and gaming products.
Conduct user research, and user testing, and analyze user feedback to inform design decisions and improve user experience.
Develop and maintain design guidelines, standards, and best practices to ensure a consistent user experience across all mobile products and features.
Work closely with the development team to ensure that designs are implemented accurately and that the user experience is optimized for performance and usability on mobile devices.
Collaborate with the marketing team to create designs that effectively communicate the value proposition and benefits of the product to the target audience on mobile devices.
Stay up-to-date with industry trends and developments to ensure our mobile and gaming products are competitive and innovative.
Ensure that designs comply with regulatory requirements related to financial products on mobile devices.
Requirements:
Bachelor's or Master's in Design, Human-Computer Interaction (HCI), or related field.
3+ years of experience in UX design, preferably in the Fintech and gaming industries.
Strong portfolio demonstrating proficiency in designing addictive gaming products that engage users while remaining intuitive and easy to use, with a focus on mobile applications.
Proficiency in design tools such as Sketch, Figma, or Adobe Creative Suite.
Experience with user research methods and user testing.
Excellent communication and collaboration skills to work effectively with cross-functional teams.
Understanding of accessibility standards and guidelines.
Familiarity with regulatory requirements related to financial products on mobile devices.
A good addictive gaming product engages users by providing a sense of accomplishment, challenge, and progression. The product should have a clear goal and objective, with clear feedback on the user's progress towards achieving that goal. Additionally, a good addictive gaming product should be designed to keep the user engaged and interested through the use of rewards, incentives, and social elements.
If you are passionate about designing user-centric products for mobile applications and gaming products in the Fintech industry and deeply understand regulatory requirements related to financial products, we would love to hear from you!
Amagi Media Labs is rapidly disrupting the TV broadcasting Industry as we know it. Founded in 2008, Amagi is now the largest TV AD Network with over 30 million advertising seconds and more than 400 TV channels working on Amagi’s Cloud Infrastructure and managed playout servers. To know more about what Amagi does please visit http://www.amagi.com">www.amagi.com
Technical Program Manager Job Description
Amagi is looking to expand its project/program management team responsible for managing end to end development and delivery of various ongoing software development programs and initiatives within Amagi. We are looking for people who are process oriented, have a strong technology background, who have experience in executing and managing large software projects in the past. The software development projects under execution are largely in the intersection of media and cloud technology domains.
Responsibilities
- End-to-end ownership of multiple short term and long term product development and delivery initiatives for Amagi's key products
- Working closely with cross-functional teams like engineering, product, quality assurance, operations and customer success teams.
- Articulating and defining program milestones for successful and timebound completion of initiatives by developing project plans in collaboration with all the stakeholders.
- Identifying and resolving process bottlenecks, dependencies and related challenges
- Enterprise program management : Apart from standard product offerings, for enterprise customers, Amagi offers tighter integration and customization of their workflows over the core product offerings. In this role you one manage end to end onboarding and going live for such enterprise customers. This involves
- Working with pre-sales/sales/onboarding/customer to get the requirements
- Prepare a detailed project plan & track it across teams; keep the stakeholders (Sales, ONB, Customer) updated on status and milestones
- Work with Enterprise Engagement Team in Broadcast Engineering closely to deliver according to the plan
- Get the customer trained on the platform before going live
- Formally hand off to support once the customer has gone live
- Create, publish and maintain well organised, comprehensive data and information about the initiatives to enable organization wide transparency and reporting
- Developing dashboards and success metrics to provide visibility to various stakeholders.
- Ensuring consistent and clear status reporting
- Prepare presentations and provide supporting data as needed
- Managing one or more programs involving product development initiatives belonging to various categories, like
- Cutting edge cloud technology intensive SaaS products
- Software solution involving media technology (eg, audio/video streaming)
- Web frontend and backend related products (built on latest web frameworks)
- Setting up processes, actively participating in improving and maintaining processes for product development and delivery initiatives to enable efficiency across organization
- Based on agile methodologies and project management best practices
- Training and evangelizing the participating teams on agile processes
- Managing executive stakeholders
- Helping the program management team as a whole to publish metrics, dashboards to bring visibility of various programs to the executive team.
- Helping the executive team to take directional calls on new and ongoing programs.
Desired Skills and Experience
We'll need you to have a good foundation for establishing technical and non-technical enablement needs for internal and external teams.
Required Skills:
- Communication skills: The candidate must be good at business communication, good at using all modern tools at disposal, be able to organize and lead meetings as and when required.
- Technical Knowledge: The candidate must have a strong technical background and must be well aware of software engineering technology stacks popularly used in technology heavy companies. The candidate must be able to write and present tech heavy documentation.
- Process Knowledge: The candidate must have experience in running process oriented programs and projects, must have knowledge of agile frameworks, and should be able to set up agile processes for existing and new product development initiatives.
- Data driven acumen: The candidate must be able to do qualitative and quantitative analysis on available data and metrics to take up calls and set directions for the team.
- Relationship management: The candidate must be able to maintain a good working relationship with various cross functional team members and key stakeholders.
Required Experience:
- Experience in running scrum ceremonies and managing related artifacts
- Hands on experience in project management tools (e.g. Jira)
- Domain experience: Prior experience in media technologies like OTT, audio/video technologies, AWS/GCP cloud based application or web application development
Formal Qualifications:
- Certifications (Preferable): Agile certifications - CSM® / PMI-ACP® / SaFE®
- Preferred Work Experience: 2 - 5 years
- Enterprise Program managers: 5-7 years in Project/Program management
- Educational Qualifications: BE/BTech + MBA (From Tier I/II institutes)
Looking for enthusiastic tech driven individuals who can architect a web application, push pixels, design a web API, design a UI and optimize the backend for scalability. Should be thrilled to deep dive into the field of Location Intelligence.
Hiring for the role of Backend Developer for our Development team. Apply if you are keen to explore how data-tech is changing the decision intelligence landscape.
About the organization
Sociometrik is a geospatial data intelligence start-up based out of New Delhi, India - founded in 2019 with the mission of redefining data-backed executive decision making. We measure and quantify physical earth, built structures and human activity using multi-channel data sources like satellite imagery, smartphone mobility, web records and administrative data to power alternative data-based decision support systems for our clients.
Responsibilities And Duties
- Write effective, scalable and reusable code
- Participate in system design and architecture discussions
- Collaborate with Product Owner to identify optimal ways to implement new features & product enhancements.
- Coordinate with internal teams to understand user requirements and provide technical solutions.
- Create UI mock-ups and transform them into quality product features consistent with the Product Owner’s vision.
Frontend Web Developer
- Minimum 3 years of work experience as a backend developer
- Minimum 3 years experience in Node.js
- Must have Experience working in a Typescript codebase
- Experience with Leaflet.JS, Google Maps API, or Geospatial projects are a "Nice to Have"
- Exposure to deck.gl is “Good to Have”.
- Proficiency with HTML, CSS, JavaScript and jQuery
- Must have Experience collaborating in a team environment
Soft Skills
- An analytical bent of mind
- Good time management skills
- Curiosity for learning
- Creative vision
- Team spirit and good problem-solving skills
Hiring Process
Below is our hiring process for this position. We will reach out or send a rejection notice to most candidates within 1-5 business days of applying. Sociometrik promises to value your time and professionalism in every step of the process.
- Quick Screening
- Interview with Technical Lead
- Final Interview with Leadership
With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
What you will do:
- Administration and Management of Microsoft 365 environment
- Work in GMT time zone
Desired Candidate Profile
What you need to have:- Minimum 3 years of total experience
- At least 1year experience in migration
- Prior experience in performing a migration to Microsoft 365 from any source
- Expertise on Microsoft 365 administration including enterprise features
- Good understanding of networking, IT operations, Active directory, and DNS
- Excellent verbal and written English skills
- Good documentation skills
- Understanding of project management methodologies
Open Position for Dot Net Developer Profile:
Job Description:
Require hands-on .NET, SQL experience with working knowledge in MVC and SaaS.
Experience of .NET, C#, SQL Server, MVC, SaaS (Essential)
Experience in IIS, REST, AJAX, XML, open source, cloud computing (Desirable)
Company: Sidqam Technologies Pvt Ltd
Job Location: Noida (Currently Work from home)
Experience: 3 to 8 years
Healthcare IT experience is a definite advantage
Role: Software Developer
Industry Type: Software Product
Functional Area IT Software: - Application Programming, Maintenance
Role Category: Programming & Design
Salary: Upto 15 LPA
Education
UG : B.Sc - Computers, BCA - Computers, B.Tech/B.E. - Computers
PG : M.Tech - Computers, MS/M.Sc(Science) - Computers, MCA - Computers
Company Profile:
We are a team of high-energy, enthusiastic, highly-skilled, and experienced health informaticians, clinicians, technical geeks, and sales and marketing enthusiasts who together want to improve patient experience with the help of technology.
Each person in our team is special because of who he or she is and what we can achieve together. This makes for a special company! Our company, Sidqam Ltd. was established in September 2014 and is headquartered in Manchester, UK. Although a startup, the co-founders of the company have over 15 years of experience each in the healthcare IT industry, working for the National Health Service (NHS) in the UK.
Responsibilities:
- Develop the core platform components.
- Work on integrations with 3rd party systems.
- Co-ordinate with frontend team, designers, and product managers on development requirements
Requirements:
- At least 3 years of experience in developing and managing software systems.
- Proficiency in programming, data structures and algorithms.
- Deep understanding of caching technologies, databases and OOPS.
- Computer science degree from a tier1 college is a MUST.
- Experience in Python is preferred.
scalable technical stack, SQL, and big data technologies (preferably with strong data visualization and
analytics products).
Demonstrate knowledge of cloud architecture and implementation features (OS, multi-tenancy,
virtualization, orchestration, elastic scalability).
Experience in architecting, developing Micro services architecture with hand-onn experience.
Experience with Spring, Hibernate, Java, J2EE, Rabbit MQ, REST, Tomcat technologies.
Experience with Javascript UI technologies such as JQuery, Backbone, Bootstrap, AngularJS.
Job Description
Experience, seasoned professional and self-starter and need ability to translate customer/business
challenges and problems into tangible solutions.
Proactively bringing issues and problems to the attention of the team; generating, proposing and
implementing innovative solutions to solve them.
Proactively takes on challenges with a fresh perspective and open mind, with goal to provide continuous
improvement of platform and processes.
Demonstrates creativity, innovation and out-of-the-box thinking in crafting solutions addressing business
requirements, with near and long-term lenses.
Master-level experience and in-depth knowledge of Java platform with any one or more of: JBoss,
WebLogic, Websphere application servers.
Experience and knowledge of developing enterprise applications with i18n, l10n, and accessibility
support.
Preferred AWS certified architect and hands on AWS related technologies
Proven track record of troubleshooting and fixing performance, scalability, and reliability issues (memory
issues, multi-threading, CPU spikes, virtualization, etc.) in Linux/Unix or Windows environment.
Experience with troubleshooting and fixing database performance issues, and SQL tuning.
Experience and knowledge of secure coding best practices (such as OWASP).
Knowledge on BI tools and ETL.
Strong verbal and written communication skills.
Flexibility and ability to work in a fast-paced, rapidly growing environment.
Ability to work with globally distributed and multi-cultural teams.
Develop good development practices to ensure high quality deliverable.
Coach and develop development team members to ensure continuous improvement.
Monitor and assist developers in following established software development processes, policies, best
practices and expectations around coding and testing standards.
Take a hands-on approach in day-to-day development activities of team members including planning of
regular progress update meetings, design and code reviews and project reporting for team members.
Education
Bachelor degree in informatics, life-sciences or equivalent work experience is required.
Indicate below any additional preferred requirements if applicable (optional):
Masters of Science (MS) degree in relevant area of study is preferred.
Experience in testing business intelligence/analytics applications or software for multi-tenant enterprise
SaaS applications is a big plus
Experience with UI/UX testing, and testing products for accessibility
Having certification in CSM or ISTQB or equivalent.
Experience in testing business intelligence/analytics applications or software for multi-tenant enterprise
SaaS applications is a big plus
Scripting experience with bash or python or shell scripting. Must feel comfortable writing automation
scripts
Ideally from IIT, NIT, IIIT ,top colleges or hackers with project demonstrating exceptional problem solving capability.
Note : This job is for immediate joining. Please apply ONLY IF you can join immediately.
Experience :- Junior role : 1 to 3 years/Senior : 5 to 7 Years
Industry: FinTech / BFSI
Functional Area: Core Platform Programming, Maintenance
Role Category: Programming & Design
Role: Software Developer
Employment Type: Permanent Job, Full Time
Overview:
We are looking for a passionate, talented, and motivated UI/UX Front End Angular Developer to join our team and help build out the next set of kick-ass features.
FE/UIX Developer at Konectbox, you’ll deliver high-quality technical solutions to build UI/UX using a range of different technologies. You’ll be involved in the entire product development lifecycle including the design, development, deployment and maintenance of new and existing features.
You should apply to us if you’re excited about working on the newest technologies and delivering value with a sense of ownership. If selected, you get to be a part of a small but committed group of technologists who are trying to improve how events are ticketed and marketed in India.
About the role:
- Highly skilled at front-end engineering using Object-Oriented JavaScript, various JavaScript libraries and micro frameworks (Angular, Prototype, Backbone), HTML and CSS
- Translates designs and style guides provided by the UI/UX team into functional user interfaces, ensuring
- Well versed in software engineering principles, frameworks and technologies
- Self-directed team player who thrives in a continually changing environment
- Builds mobile software applications Follows coding standards, builds appropriate unit tests, integration tests and deployment scripts
- Assists in defining architectures Collaborates with teams to explore existing systems, determines areas of complexity and learns the applications capabilities
- Owns success Takes responsibility for successful delivery of the solutions
- Communicates continually with the project teams Explains progress on the development effort
- cross browser compatibility and performance
- Contributes to continual improvement by suggesting improvements to user interface, software architecture or use of new technologies
- Nice to have :
- Complete understanding of internal code library (jquery or any other)
- Some record of contribution to any front end open source project.
Perks :
- You get to work at a fun filled atmosphere
- Have ample chances of learning leadership, mentor-ship skills
- A solid salary package along with chance to get good value of ESOPs.
Salary Range : 6 LPA to 12 LPA
(based on qualifications, experience and skills)
Key Skills : Javascript, Angular, Backbone, Prototype, HTML, CSS








