Customer Support Executive

Strong Snowflake Data Architect profile (Cloud Data Platform / AI-led Data Transformation)

Mandatory (Experience 1) – Must have 8+ years of experience in Data Engineering / Data Architecture, with strong focus on building enterprise-scale data platforms

Mandatory (Experience 2) – Must have 3+ years of deep hands-on experience in Snowflake architecture, including designing and implementing scalable data warehouse solutions

Mandatory (Experience 3) – Strong expertise in Snowflake features including Resource Monitors, RBAC, Virtual Warehouses, Time Travel, Zero Copy Clone, and query performance optimization

Mandatory (Experience 4) – Proven experience building and managing data ingestion pipelines using Snowpipe, handling structured, semi-structured (JSON, XML), and columnar data formats (Parquet)

Mandatory (Experience 5) – Strong experience in cloud ecosystem, preferably AWS, including S3, Lambda, EC2, Redshift, and integration with Snowflake-based architectures

Mandatory (Experience 6) – Proven experience in migrating data from on-premise or legacy systems to Snowflake, including data modeling, transformation, and validation

Mandatory (Experience 7) – Hands-on experience in SQL, SnowSQL, Python, or PySpark for data transformation, automation, and monitoring

Mandatory (Experience 8) – Experience in data modeling, partitioning, micro-partitions, and re-clustering strategies in Snowflake

Mandatory (Experience 9) – Must have experience working in client-facing or consulting roles, including requirement gathering, solution design, and stakeholder communication

Mandatory (Skill 1) – Strong understanding of end-to-end data architecture including ETL/ELT pipelines, data lakes, and warehouse integration

Mandatory (Skill 2) – Experience in designing monitoring and automation frameworks using Python, Bash, or similar tools

Mandatory (Skill 3) – Ability to translate business requirements into scalable technical solutions and define future-state data architecture roadmaps

Mandatory (Note) – Only immediate joiners or candidates who can join within 15 days

Requirement: BPCS & LX Technical Support

A qualified technical consultant shall be identified and assigned to provide BPCS 6.0.04 and Infor LX technical support and development services as defined in the SOW.

Minimum Qualifications

• At least 10 years of experience with IBM iSeries / AS400 environments

• Hands-on experience with BPCS ERP and Infor LX

• Strong skills in RPG / RPGLE, CL, and DB2

• Experience supporting manufacturing or supply chain ERP systems

Responsibilities

• Monitor and resolve support tickets for BPCS/LX environments

• Troubleshoot production issues and system integrations

• Perform custom development, enhancements, and reporting

• Provide weekly updates on tickets, hours, and resolutions

Availability

• Support during Monday–Friday, 8:00 AM – 6:00 PM EST

• After-hours support as required with prior approval

The selected resource must comply with client security policies and access requirements and be approved before engagement begins.

About Analyticsliv:

We are a Google Partner Agency & Google Tag Manager Certified Partner that believes that when the right set of people forms a team they can achieve formidable things. India's Digital industry is going to grow 10-fold in the next 5 years and we intend to play a strong role in that growth. If you think you have the potential to pace up with a fast growth process driven organization, we are waiting to hear from you.

Requirements:

• Bachelor's degree in Marketing or a related business or technology field
• Experience with Google Analytics 4 reporting in depth (default & custom) & Universal Analytics
• Extensive digital expertise including digital measurement and associated data and technology platforms
• In depth knowledge of the Google Analytics KPIs
• Ability to identify data quality issues, navigate multiple data sources, and work to resolve data quality issues.
• Ability to create impactful dashboards using Data Visualization tools
• Experience analysing web analytics data
• Strong analytical skills with high attention to detail
• Excellent verbal and written communication skills

Perks:

• Exposure to global brands and large-scale campaign management.
• Supportive and growth-oriented work culture.
• 5 Days working
• Flexible working hours
• Mediclaim working hours
• Maternity Leave benefits
• Paternity Leave benefits
• Birthday Leave benefits
• Yearly Performance Incentives
• Bereavement Leave 

About Us -

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Position – Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values. 

Duties & Responsibilities 

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions  
• Replenishing retail shelves as per store requirement  
• Managing store visual merchandising and managing customer billing and gift-wrapping 
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations  
• Maintaining a safe and healthy work environment  
• Following the cleaning and hygiene guidelines set by the store 

Candidate Qualifications & Skill Requirements 

• Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

Key Responsibilities

• Development of test documentation, test and deliver to agreed timelines, quality performance and customer service levels whilst minimising total cost of ownership.

• Develop and/or contribute to the development of Test Strategies, Test Plans, Test Readiness, and Test Report documentation.
• Experience in coordinating with various stakeholders teams within the project and working in an integrated test environment

• Hands-on experience working on cloud-based applications, and UI testing.

• Deploy proposed automation tools, techniques and methodologies to ensure solutions and applications are tested and verified to the highest quality.
• Design, implement and maintain the automated test cases, scripts and libraries. • Identify the modularity within a test case which can be separated as reusable logic.
• Assist other team members in using automated test cases for their testing, as per applicability. • Assist in analysing new opportunities for introducing and expanding automation imprint.
• Document the reusable components within automation frameworks.
• Identify process improvements and contribute to corporate testing standards and definition of best practices.
• Automate test methods or source off-the-shelf test equipment
• Apply emphasis on Customer Experience testing
• Perform ad hoc/exploratory testing methodically to ensure the system is working as expected by the end-user
• Provide technical guidance and coaching to peers as required
• Work with CI / CD framework and build test automation to help with various projects
• Create/Develop Test Cases from the project requirements and or use cases in discussion with Engineering

Candidate Profile:

You have:

• Experience in working with Selenium (Java or any other language) is MANDATORY.\
• Should have experience creating or maintaining a selenium-based framework.
• Should have worked in Agile methodology and derived modular test scripts from user stories and manual test cases.
• Should have experience with cross-browser testing using Selenium Grid.
• You should be able to develop automation scripts and perform debugging. Also, identify common functionality and creates re-usable scripts
• You should be able to execute automated test scripts (raise and manage defects)
• Experience with other Selenium language bindings such as Javascript or Python is an added advantage.
• Experience in handling a team

Awesome to have:

• Any experience working in Healthcare Technology Education and Experience:
• Computer Science graduate
• 1-3 years of experience in Selenium with Java
• Minimum of 7 years of experience in Testing
• Solid expertise in Linux and SQL DB (Oracle / MySql)
• Knowledge of DevOps tools like GitLab, Jenkins, Jira and X-Ray
• Work experience in CICD pipeline integration and environmental set-up.
• Identification & evaluation of Automation tools/frameworks.

We are looking for a Back-end developer to join our engineering team and help us develop and maintain various software products.

Experience: 0-2 years 

Prerequisites:

• In-depth understanding of web development process 
• Familiarity with Java and Spring frameworks preferably Spring Boot
• Familiarity with Node JS
• Basic understanding of front-end technologies, such as JavaScript, HTML, CSS.
• Experience with working on REST API (GET, POST, PUT, PATCH, DELETE, UPDATE)

Job Description

The duties and responsibilities of a selected applicant would include:

• Participate in the entire application lifecycle, focusing on coding and debugging.
• Design and implement low-latency, high-availability, and performance applications.
• Develop back-end components to improve responsiveness and overall performance
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic
• Perform UI tests to optimize performance
• Test and debug programs
• Implement security and data protection solutions

If you have the desire to be a part of an exciting, challenging,+ and rapidly-growing company, and create the finest apps in a flourishing industry, please send in your applications on:

Looking Data Enginner for our OWn organization-

Notice Period- 15-30 days
CTC- upto 15 lpa

Preferred Technical Expertise 

1. Expertise in Python programming.
2. Proficient in Pandas/Numpy Libraries. 
3. Experience with Django framework and API Development.
4. Proficient in writing complex queries using SQL
5. Hands on experience with Apache Airflow.
6. Experience with source code versioning tools such as GIT, Bitbucket etc.

 Good to have Skills:

1. Create and maintain Optimal Data Pipeline Architecture
2. Experienced in handling large structured data.
3. Demonstrated ability in solutions covering data ingestion, data cleansing, ETL, Data mart creation and exposing data for consumers.
4. Experience with any cloud platform (GCP is a plus)
5. Experience with JQuery, HTML, Javascript, CSS is a plus.