11+ Project lifecycle management Jobs in Delhi, NCR and Gurgaon | Project lifecycle management Job openings in Delhi, NCR and Gurgaon

Roles & responsibilities:-

Exposure to US/International Clients (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

• Excellent written and verbal communication and presentation skills able to generate interest and engages the client during calls and emails.
• Manage projects, and establish productive, professional and profitable relationships with key personnel and clients in assigned projects.
• Coordinate with various departments within the organization, including support, service, and technology and manage resources, to ensure seamless functioning of the client accounts.
• Responsible for client receivables; planning and execution of monthly retention.
• Candidates with Project Management, Digital Marketing & Technical Skills are Preferred.
• Preferred Location Noida.
• Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
• Ability to maintain a positive, motivational, 'get things done attitude, especially when faced with difficult circumstances.
• Achieves strategic customer objectives and account plans defined by company management.
• Good relationship-building skills (internal, external, and cross-cultural).
• Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keeping the internal team updated.

• Maintain a consistent schedule of online meetings with the client to manage performance objectives, and customer- expectations and assess customer needs on an ongoing basis.

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email. You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity:

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR and quick First Response Time (FRT) for chat.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction:

• Deliver a positive, empathetic, and solution-oriented experience on every interaction.
• Maintain high CSAT scores by setting correct expectations and closing issues completely.
• Ensure customers clearly understand the resolution provided before closing tickets.

3. Ownership & Accountability:

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at first touch wherever possible.
• Proactively follow up on pending cases and ensure closure within SLA.
• Escalate only when required, with complete context and documentation.

4. Revenue Signals, Cross-sell & Proactiveness:

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on customer needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene:

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely updates in CRM for all tickets and interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Skills & Competencies:

Must-Have Skills:

• Strong verbal and written communication skills (English required; Hindi/regional language is a plus).
• Customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chat, and tickets.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts, including weekends if required.

Good-to-Have:

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support.
• Basic understanding of CRM or cloud communication platforms.

Behavioural Expectations:

• Ownership-driven: sees problems through to closure.
• Process-oriented but customer-centric.
• Comfortable working with targets, SLAs, and scorecards.
• Open to feedback, coaching, and continuous improvement.
• Team player who collaborates well with TLs and Account Managers.

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands, including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

About the Role

This is not a conventional “execute-tasks” position — it’s a Founder’s Office role, operating at the intersection of technology, strategy, and execution.

You will work directly with the COO to drive cross-functional, high-impact initiatives that power growth, automation, and operational efficiency across teams. The ideal candidate will be a proactive problem-solver with a strong understanding of software projects, automation, and business processes.

This role offers a front-row seat to how strategic decisions are made and executed in a fast-scaling SaaS environment.

Key Responsibilities

• Collaborate directly with the COO to plan and execute key tech-led and strategic initiatives.
• Manage projects end-to-end — from ideation to delivery, ensuring alignment across teams.
• Work closely with developers, interns, and cross-functional teams to drive progress on automation and AI-based projects.
• Bridge communication between business requirements and technical execution.
• Contribute to process optimization through automation, data tracking, and workflow management.
• Handle hands-on tasks like API testing, Zoho workflow reviews, and performance monitoring.
• Streamline project execution by ensuring clear goals, accountability, and on-time delivery.

Required Skills & Qualifications

• 1–3 years of experience in project management, product operations, or founder’s office roles.
• Strong understanding of software development concepts, APIs, and automation workflows (coding not required, but must be able to “speak developer”).
• Excellent communication, stakeholder management, and analytical skills.
• Proficiency with data analysis, dashboards, or project tracking tools.
• A proactive and structured approach to problem-solving with strong execution ownership.

Good to Have (Optional)

• Exposure to the Zoho ecosystem or SaaS platforms.
• Prior experience in startup or tech-driven business environments.
• Background in engineering, management, or operations.

Key Performance Indicators (KPIs)

Successful delivery of cross-functional projects, timely execution of automation and strategic initiatives, and measurable improvements in process efficiency and operational outcomes.

Growth Path

Opportunity to progress into roles such as Strategy Manager, Program Manager, or Business Operations Lead, working closely with leadership to drive high-impact organizational initiatives.

Why Join Us

At MyOperator, you’ll be part of the team that turns ideas into execution. This role provides direct exposure to leadership decision-making, strategic planning, and real-time business problem-solving. You’ll collaborate across tech, HR, product, and operations teams, gaining hands-on experience in both business and technology.

This position offers mentorship from senior leaders, rapid learning, and the chance to make visible impact in a growing SaaS company.

Who Can Apply

• Graduates from Tech, Management, or Operations backgrounds (B.Tech, BCA, MCA, or MBA preferred).
• Candidates with prior startup, SaaS, or Founder’s Office experience are strongly encouraged to apply.
• Must be based in Noida or open to working full-time from the office.

We are hiring Sales Executives for lead generation and client handling. Candidates should have good communication skills and basic computer knowledge. Freshers can also apply. Attractive incentives and growth opportunities available.

Need candidates from Growing startups or Product based companies only

1. 4 to 6 years experience in backend engineering

2. Minimum 2+ years hands-on experience with:

TypeScript

Express.js / Nest.js

3. Strong experience with MongoDB (or MySQL / PostgreSQL / DynamoDB)

4. Strong understanding of system design & scalable architecture

5. Hands-on experience in:

Event-driven architecture / Domain-driven design

MVC / Microservices

6. Strong in automated testing (especially integration tests)

7. Experience with CI/CD pipelines (GitHub Actions or similar)

8. Experience managing production systems

9. Solid understanding of performance, reliability, observability

10. Cloud experience (AWS preferred; GCP/Azure acceptable)

11. Strong coding standards — Clean Code, code reviews, refactoring

Job Overview

Experienced Coupa Implementation and Configuration Consultant to lead and support end-to-end implementations of the Coupa Business Spend Management (BSM) platform, including Supplier Information Management (SIM).

The ideal candidate will possess strong Procure-to-Pay (P2P), Source-to-Contract (S2C), and financial process expertise, along with hands-on Coupa configuration and ERP integration experience.

This role requires close collaboration with Finance, Procurement, IT teams, and executive stakeholders to deliver scalable, compliant, and optimized spend management solutions.

Key Responsibilities

Implementation & Roll-Out

• Lead full lifecycle implementation of Coupa BSM modules.
• Drive Business Process Design workshops and requirement gathering.
• Manage global or multi-entity roll-outs.
• Conduct SIT, UAT, and go-live support.

Configuration & Technical Expertise

• Configure Procurement, Sourcing, Contracts, Catalogues, Invoicing, and Expenses modules.
• Manage Supplier Information Management (SIM) and onboarding workflows.
• Configure PR, PO, Receipt, and Invoicing lifecycle.
• Implement approval workflows, compliance controls, and security configurations.
• Handle advanced system configurations and policy enforcement.

Integration & Technical

• Lead API-based integrations between Coupa and ERP systems (SAP / Oracle / Workday, etc.).
• Support data migration, reconciliation, and validation.
• Ensure system performance and compliance alignment.

Reporting & Governance

• Enable spend visibility through dashboards and analytics.
• Support audit controls and procurement governance frameworks.

Required Skills

• Strong hands-on experience in Coupa BSM implementation.
• Expertise in P2P and S2C processes.
• Experience in Supplier Information Management (SIM).
• ERP integration exposure (API-based preferred).
• Business process design and documentation capability.
• Experience in enterprise or multi-country roll-outs.
• Strong stakeholder management skills.
• Coupa certification is mandate

Job Description: Senior Full-Stack Engineer (MERN + Python )

Location: Noida (Onsite)

Experience: 5 to 10 years

We are hiring a Senior Full-Stack Engineer with proven expertise in MERN technologies and Python backend frameworks to deliver scalable, efficient, and maintainable software solutions. You will design and build web applications and microservices, leveraging FastAPI and advanced asynchronous programming techniques to ensure high performance and reliability.

Key Responsibilities:

• Develop and maintain web applications using the MERN stack alongside Python backend microservices.
• Build efficient and scalable APIs with Python frameworks like FastAPI and Flask, utilizing AsyncIO, multithreading, and multiprocessing for optimal performance.
• Lead architecture and technical decisions spanning both MERN frontend and Python microservices backend.
• Collaborate with UX/UI designers to create intuitive and responsive user interfaces.
• Mentor junior developers and conduct code reviews to ensure adherence to best practices.
• Manage and optimize databases such as MongoDB and PostgreSQL for application and microservices needs.
• Deploy, monitor, and maintain applications and microservices on AWS cloud infrastructure (EC2, Lambda, S3, RDS).
• Implement CI/CD pipelines to automate integration and deployment processes.
• Participate in Agile development practices including sprint planning and retrospectives.
• Ensure application scalability, security, and performance across frontend and backend systems.
• Design cloud-native microservices architectures focused on high availability and fault tolerance.

Required Skills and Experience:

• Strong hands-on experience with the MERN stack: MongoDB, Express.js, React.js, Node.js.
• Proven Python backend development expertise with FastAPI and Flask.
• Deep understanding of asynchronous programming using AsyncIO, multithreading, and multiprocessing.
• Experience designing and developing microservices and RESTful/GraphQL APIs.
• Skilled in database design and optimization for MongoDB and PostgreSQL.
• Familiar with AWS services such as EC2, Lambda, S3, and RDS.
• Experience with Git, CI/CD tools, and automated testing/deployment workflows.
• Ability to lead teams, mentor developers, and make key technical decisions.
• Strong problem-solving, debugging, and communication skills.
• Comfortable working in Agile environments and collaborating cross-functionally.

🚀 Exciting Opportunity: Data Engineer Position in Gurugram 🌐

Hello 

We are actively seeking a talented and experienced Data Engineer to join our dynamic team at Reality Motivational Venture in Gurugram (Gurgaon). If you're passionate about data, thrive in a collaborative environment, and possess the skills we're looking for, we want to hear from you!

Position: Data Engineer  

Location: Gurugram (Gurgaon)  

Experience: 5+ years 

Key Skills:

- Python

- Spark, Pyspark

- Data Governance

- Cloud (AWS/Azure/GCP)

Main Responsibilities:

- Define and set up analytics environments for "Big Data" applications in collaboration with domain experts.

- Implement ETL processes for telemetry-based and stationary test data.

- Support in defining data governance, including data lifecycle management.

- Develop large-scale data processing engines and real-time search and analytics based on time series data.

- Ensure technical, methodological, and quality aspects.

- Support CI/CD processes.

- Foster know-how development and transfer, continuous improvement of leading technologies within Data Engineering.

- Collaborate with solution architects on the development of complex on-premise, hybrid, and cloud solution architectures.

Qualification Requirements:

- BSc, MSc, MEng, or PhD in Computer Science, Informatics/Telematics, Mathematics/Statistics, or a comparable engineering degree.

- Proficiency in Python and the PyData stack (Pandas/Numpy).

- Experience in high-level programming languages (C#/C++/Java).

- Familiarity with scalable processing environments like Dask (or Spark).

- Proficient in Linux and scripting languages (Bash Scripts).

- Experience in containerization and orchestration of containerized services (Kubernetes).

- Education in database technologies (SQL/OLAP and Non-SQL).

- Interest in Big Data storage technologies (Elastic, ClickHouse).

- Familiarity with Cloud technologies (Azure, AWS, GCP).

- Fluent English communication skills (speaking and writing).

- Ability to work constructively with a global team.

- Willingness to travel for business trips during development projects.

Preferable:

- Working knowledge of vehicle architectures, communication, and components.

- Experience in additional programming languages (C#/C++/Java, R, Scala, MATLAB).

- Experience in time-series processing.

How to Apply:

Interested candidates, please share your updated CV/resume with me.

Thank you for considering this exciting opportunity.

Codenia Technologies LLP is Hiring for the Position of PHP Developer (2 - 3 years of experience) with good logical skills and following

Requirements :

Must have Laravel/Codeigniter Experience.

Responsibilities Integration of user-facing elements developed by front- end developers. ·

Build efficient, testable, and reusable PHP modules.

Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3. ·

Must have Good Communication Skills