11+ Product support Jobs in Delhi, NCR and Gurgaon | Product support Job openings in Delhi, NCR and Gurgaon

Review Criteria:

Mandatory:

• Strong Ad Operations Profiles
• 1+ years of hands-on experience in Digital Ad Operations or Programmatic Advertising.
• Practical exposure to DSPs and DV360 for campaign setup, execution, optimization, and reporting.
• Strong understanding of LinkedIn, Meta, and Facebook Ads platforms; ability to coordinate campaign execution per media team plan.
• Proficiency in DoubleClick Campaign Manager (DCM) or similar 3rd-party ad servers for trafficking and tag management.
• Ability to perform QA testing of creative assets, troubleshoot delivery issues, and ensure tracking accuracy.
• Skilled in Excel-based reporting, reconciliation, and campaign data analysis.
• Must have worked in a digital media agency or AdTech environment executing live campaigns.

Preferred:

• Exposure to programmatic buying, audience targeting, and optimization strategies.

Role & Responsibilities:

We are looking for ad operations who will be responsible for the success of the advertising campaigns. This includes accurate building, testing and assignment of advertisements using various ad technologies. This person will also assist in providing support and coverage to global advertising teams as well as ensuring accuracy and security of all ad units.

Key Responsibilities-

Campaign Set-Up and Execution:

• Manage the set-up and execution of advertising campaigns, including generating and testing ad tags for campaign launches.
• Ensure seamless campaign deployment by completing quality assurance and testing of creative assets to verify proper functionality across various browsers.

Technical Adherence and Issue Resolution:

• Ensure that ad creative adheres to technical specifications and promptly troubleshoot any creative issues that may impact implementation, tracking, or reporting.
• Collaborate with internal stakeholders to guarantee the proper set-up and deployment of campaigns, fostering effective communication and alignment.

Collaboration and Reporting:

• Work closely with the Customer Success (CS) team to ensure accurate reporting, optimization, and fulfilment of campaign delivery, facilitating smooth communication and collaboration between teams.
• Maintain meticulous records of creative assets and internal documents related to proposals and campaign execution, ensuring organizational transparency and accountability.

Reconciliation and Optimization:

• Perform reconciliations between media plans and third-party ad delivery platforms to ensure alignment and accuracy.
• Identify opportunities to implement solutions that enhance effectiveness and efficiency in ad operations processes, driving continuous improvement.

Quality Assurance and Testing:

• Conduct thorough quality assurance and testing of creative assets to ensure proper functionality across various browsers and platforms.

Stakeholder Communication:

• Communicate effectively with internal stakeholders to ensure the proper set-up and deployment of campaigns, maintaining alignment with project timelines and objectives.

Ideal Candidate:

• Any bachelor’s degree, Postgraduate or equivalent.
• Minimum Experience 1+ years in the same domain preferably in digital trafficking at a media agency
• Deep understanding of DoubleClick Campaign Manager (experience with other 3rd party ad servers a plus).
• Comfort with Microsoft Excel and ability to consolidate information and work with multiple data points.
• Working on platform like DV360 & DSP mandatory.

Perks, Benefits and Work Culture:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

Looking for an experienced Product Manager to work in abroad countries who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Key Responsibilities:

Product Strategy and Vision:

• Develop and communicate a product vision and strategy aligned with the company's overall business objectives.
• Conduct market research, gather customer feedback, and analyze trends to inform the product roadmap.
• Define product goals and key performance indicators (KPIs) to track success.

Product Roadmap:

• Create and maintain a detailed product roadmap, setting priorities based on customer needs, business goals, and resource constraints.
• Balance short-term needs with long-term vision and strategic goals.

Cross-functional Collaboration:

• Work closely with engineering, design, and marketing teams to ensure successful product development and launch.
• Facilitate communication between stakeholders, ensuring everyone is aligned on product requirements, timelines, and goals.

Product Development:

• Write clear and actionable product requirements (PRDs) and user stories.
• Define features, prioritize enhancements, and manage the product backlog.
• Ensure the product development process is efficient and follows Agile or other relevant methodologies.

Customer Focus:

• Conduct user research, surveys, and interviews to understand customer pain points and gather feedback.
• Analyze data and product usage to identify opportunities for improvement or new features.
• Develop customer personas and use cases to guide product decisions.

Go-to-Market Strategy:

• Work with the marketing and sales teams to create product launch strategies, including pricing, messaging, and promotional campaigns.
• Train internal teams on product features and benefits to support successful product adoption.

Lifecycle Management:

• Oversee the product's life cycle, from ideation and design through to release, iteration, and eventual retirement.
• Monitor product performance, gather user feedback, and drive continuous improvement.

Stakeholder Management:

• Serve as the primary point of contact for product-related queries across the organization.
• Present product updates, progress, and results to senior leadership and stakeholders.

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Job Description

Position: SAP S4 HANA

Education Qualification: CA OR MBA in Finance

Experience: 

• 8-12 years of experience as an accountant in NON- Financial services sector (Should not be financial services, ideally manufacturing, can be other services)
• 2-5 years of minimum experience in the SAP S4 HANA
• Financial services sector experience- DO NOT APPLY PLEASE

Location:  Bangalore, Gurgaon, Mumbai

CTC: 25-40 LPA pa, commensurate with experience

Skill requirement

• Proven experience in ERP implementations (SAP ECC, SAP S/4 Hana, Oracle EPBCS, Oracle fusion)
• Strong expertise in finance modules (R2R, FA,AR,AP, Project Accounting, Costing, Margin Analysis)
• Experience with emerging technologies are (RPA, AI) and EPM tools (SC/Anaplan, One stream, Oracle PBCS)
• Outstanding analytical and communication skills
• FICO certification would be an advantage
• Experience in managing large scale finance transformation projects
• Strong project management skills with a focus on delivering high quality results
• Ability to work in a fast-paced dynamic environment
• Excellence stakeholder management and relationship building skills
• Proficiency in data analytics and advanced data analytics tools
• Experience with cloud-based finance solutions
• Knowledge of regulatory and compliance regulation in finance
• Ability to adapt to different industries and remain current on economic developments

Responsibilities

• Lead the implementation of SAP S/4HANA from inception to completion.
• Collaborate with cross-functional teams to define project scope, goals, and deliverables.
• Develop and manage project plans, timelines, and budgets.
• Ensure successful integration of SAP S/4HANA with existing financial processes and systems.
• Provide expert guidance on best practices for all accounting related processes.
• Conduct training sessions and workshops for end-users to ensure smooth adoption of new tools.
• Monitor and report on project progress, identifying and mitigating risks as needed.
• Work closely with stakeholders to gather requirements and translate them into technical specifications.
• Drive continuous improvement initiatives to enhance financial reporting and consolidation processes.
• Stay updated on industry trends and emerging technologies in finance transformation.

Online tutoring platform that focuses on connecting students with tutors and has a focus on live learning courses for Science, Technology, Engineering, the Arts and Mathematics (STEAM) subjects. It is a global online school for 21st century skills, teaching Coding and other extra-curriculars to kids age 5-18 via LIVE, interactive, gamified online sessions that work 10x better than status quo.

• 2+ years of experience on NodeJS & React JS
• Practical experience in building APIs
• Experience with RabbitMQ or similar queuing system
• Experience with Redis/ElasticSearch is a plus
• Familiarity with CI/CD pipeline tools like Jenkins
• Practical experience with Git
• A knack for benchmarking and optimization

• Developing pricing strategies, including building rates for rooms and packages and determining discounts and specialty rates
• Forecasting pricing and revenue based on demand and market trends
• Understanding inventory management processes
• Maintaining distribution channel data integrity
• Generating revenue reports and preparing monthly reports
• Working closely with marketing, operation and other departments in the organization
• Ensuring that price parity is maintained through all third-party distribution channels
• Completing the Revenue Analysis Report on a daily basis and communicating to Senior Revenue Manager

Desired Candidate Profile

• Background in hospitality
• Prior experience in handling revenue management in hotels
• Knowledge of Revenue Analysis Report
• Experience in handling price parity through 3rd party    

IT sales /Enterprise

Ability to effectively handle Enterprise sales & Assisting the Business Team. Understand Tech Products Gather Leads and build a sales pipeline Business Development in IT Consulting, Proposal making, client handling. Requirement Analysis. Prepare BRD

Good knowledge of online bidding on portals Freelancer, Upwork. Good working knowledge of SRS and other documentation. excellent communications & writing skills, how to work on wire-frames
Female Candidates get preferrable

Experience: 1 to 3 years

• Design of the overall architecture of the web application.
• Optimization of the application for maximum speed and scalability.
• Solve complex performance problems and architectural challenges.
• Integration of user-facing elements developed by front-end developers with server-side logic.
• Learn and use core AWS technologies to design and then build available and scalable backend web services and customer-facing APIs.
• Troubleshoot and debug support issues and code blues autonomously.
• Assure quality of the solutions being developed within the team.
• Maintain technical mastery of the products being developed.
•  Person with a track record of delivering innovative solutions in the field of algorithm development.

• Strong knowledge of PHP frameworks such as Laravel Symfony etc. depending on your technology stack.
• Experience in working with MySQL database and analyzing the efficiency of queries.
• Worked with real time web applications and event driven architectures like Node.js or jQuery.
• Full-cycle PHP code development experience including debugging and performance analysis.
• Building scalable and performance oriented services with caching techniques and systems like Memcached, redis.
• Experience with NoSQL and distributed database like MongoDB, Cassandra or Redis.
• Comfortable with search engines like Solr or ElasticSearch.
• Working understanding of NGINX and Apache web servers.
• Working knowledge of RESTful paradigms and to build API for our front services and mobile applications.
• Passion for products, empathy for users, and aspiration to make big impact.
• Strong database design and query writing skills with a commitment to performance and efficiency.
• Solid engineering principles and clear understanding of data structures and algorithms.
• Knowledge of service-oriented architecture, microservices, and distributed systems.
• Strong problem-solving skills, algorithmic skills, and data structures.
• Experience in agile methodologies like Scrum.
• Good understanding of branching, build, deployment, continuous integration methodologies.