11+ Product support Jobs in Delhi, NCR and Gurgaon | Product support Job openings in Delhi, NCR and Gurgaon

Relationship Manager – Insurance Sales.

• Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 
• Achieving Sales Target
• Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 
• Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 
• Building and maintaining strong relationships with agents, providing support and addressing their needs. 
• Tracking agent performance, identifying areas for improvement.
• Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 
• Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 
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Required skills

• Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry
• Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
• Basic computer knowledge and statistical analysis

SAP ABAP Lead 

Experience 

● 10+ years of total IT experience 

● Minimum 8+ years in SAP ABAP development 

● Hands-on experience in S/4HANA projects 

Location & Work Type 

● Location: NCR 

● Work Mode: Work from Office 

Key Responsibilities 

● Lead and manage ABAP development activities across projects 

● Design and develop complex ABAP programs and enhancements 

● Handle S/4HANA upgrade and migration activities (SPAU/SPDD, code remediation)

● Perform code reviews and ensure adherence to SAP best practices 

● Work closely with functional teams and client stakeholders 

● Manage transport requests and system landscape (Dev, QA, Prod)

● Support production issues and provide technical solutions 

● Mentor junior developers and guide the team

Required Technical Skills 

● Strong expertise in SAP ABAP (RICEFW objects) 

● Hands-on experience in OOABAP (Classes, Interfaces) ● Experience in S/4HANA, HANA, and code remediation 

● Good understanding of SPAU/SPDD during upgrades

● Knowledge of Transport Management System (TMS) 

● Experience with CDS Views, OData (preferred) 

● Familiarity with Code Inspector / ATC / SAP best practices 

Additional Skills 

● Strong understanding of SAP system landscape 

● Good knowledge of development lifecycle and testing processes ● Excellent communication and stakeholder management skills 

Certifications (Good to Have) 

● SAP ABAP / S/4HANA certifications 

● openSAP certifications

We are seeking a motivated and results-driven Telesales Representative to join our sales team. The successful candidate will be responsible for generating sales over the phone by contacting potential or existing customers, delivering product or service information, and closing deals. You will play a key role in customer acquisition and revenue growth objectives.

• Experience with Django/Flask Framworks
• Worked on web app and mobile app
• Understanding of DevOps tools - Jekins/Kubernetes/Azure/AWS/Docker will be a plus

Desired Candidate Profile

• 10+ years and above experience (preferably an ex-entrepreneur in the EdTech domain)
• Experience in Scaling up Business from #0to1 to #1to10
• Expertise in setting up B2C and various other sales and marketing processes
• Strong exposure in Digital Marketing (including Performance / Product Marketing)
• Strong interpersonal skills, and ability to form relationships and build networks
• Experience in leading cross-functional teams and work

Procol is India's fastest-growing procurement technology company.

Founded in 2018, Procol's solutions have been securely deployed at many $1B+ global companies helping procurement teams reduce costs, digitize procurements, improve compliance by replacing emails and excel workflows with the world's most easy-to-use and secure e-sourcing platform managing a spend of ₹5000 Cr+. Procol is rated 4.9/5 ⭐️ by trusted enterprises on G2 and has been featured by Forbes.

We're a team of ex-Google New York, Zomato, OYO who've worked at high-impact, growth companies and believe that we're on the journey of building one. Backed by investors like Blume Ventures, Sequoia Surge, Beenext, and Rainmatter.

Hiring Technical Lead

You will scale and lead Procol’s engineering teams. You’ll be instrumental in driving the product vision and will be responsible for hiring, developing and leading engineers to seamlessly execute our technical roadmap.

You come from experience but are not as psyched with your current pursuits and believe that there’s something more important to be done with your time.  If you are a hustler who likes to take challenges and want to join a team of like-minded enthusiastic individuals then we want you on-board.

What you’ll bring

• You have 4+ years of experience with system architecture and have built scalable software infrastructure.
• You are a hands-on programmer and prefer to spend 20-30% of your time writing production grade code with your team.
• You have sound understanding of software engineering principles, both for code and for people
• You have experience of leading engineering teams. 
• You are emphatic and highly customer obsessed.
• You have an eye for great products and can work effectively with product managers, engineers and designers to build them.

What you'll do

• Build, scale, develop and manage teams that are collaborative, inclusive, and respectful of each other.
• Scope and lead large technical projects with enormous impact. 
• Manage the processes necessary to operate the engineering teams effectively.
• Drive and contribute to company-wide engineering initiatives.
• Plan and prioritize short term and long term engineering goals and guide teams through planning, prioritization, and execution of work.
• Mentor and guide the professional and technical development of your team members. Focus on developing their careers, and assign them to projects suitable to their skill levels, work styles, and professional goals.
• Own your team’s deliverables and ensure we continue to ship scalable, highly-available products that delight our customers.
• Support the engineering and product teams in achieving a high level of technical quality, reliability, and ease-of-use.

Why you'll love Procol

• Learn and grow fast with a growing startup which impacts millions of businesses
• Work closely with the founding team and become a part of building a successful company
• Openly collaborate with few of India’s most talented folks, who will challenge you every day
• Industry competitive salary and benefits

• Get advance salaries every month
• Employee health insurance covered by us
• Flexible working hours

Procol is an equal opportunity employer and we believe diversity is key to our success.

Requirements:  

Experience with Hybris 6.x/ 1905/ 2005 with knowledge of Hybris B2C-ACCELERATOR/HYBRIS -B2B-ACCELERATOR, Hybris back- office, Hybris Frontend WCMS cockpit, product cockpit, Hybris core, Hybris Commerce, Hybris Search, Hybris OCC, Solr Customization  

Experience working on core Java, JSP/Servlets, JEE, Spring, Services (SOAP, REST), Design Patterns, Apache, Tomcat, Build Tools- Ant/Maven/Jenkins, SCM Tools - CVS/SVN/ GIT Hub • Knowledge of one or more modules HYBRIS-PIM, HYBRIS-PROMOTIONS, HYBRIS-OMS, HYBRIS -TRAVEL-ACCELERATOR 

Additional skills in SOA, ESB, JMS • Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.  

Experience in eCommerce/Hybris payment integration, 3rd Party integration development.  

Preferable to have development experience in Spartacus Hybris module. 

Preferable to have exposure to Azure cloud (Hybris CCV2)  

Fundamental knowledge of design patterns.  

Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features and technical designs  

Passionate about building great solutions 

Mentoring the team members to meet the clients needs and holding them accountable for high standards of delivery  

Willing to work in Shifts to support Production environment and Samsung.com Global eCommerce client requests.  

Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios 

Hybris Platform Development experience of 3-10 yrs. 

• 2-4 years of work experience, preferably in a startup
• An engineering degree preferably, from a top-tier school (or equivalent experience)
• Hands-on experience in the JavaScript ecosystem, libraries, and tooling (ES6/7), React.js, and Redux
• Knowledge of React Hooks is an added advantage.
• Expert knowwledge of HTML/CSS, web standards, best practices
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• An experience of writing clean, well documented, semantic code with responsiveness and cross-browser compatibility in mind
• Ability to improvise, troubleshoot, and learn new skills on the job.
• Proficient understanding of code versioning tools, such as Git/SVN
• Excellent coding and debugging skills
• A passion and the ability to make beautiful, smooth, delightful web experiences
• A "Will Do" attitude

• A team of aces, from top-tier schools and startups, to work with
• A fast-paced, data-driven, and fun work environment
• A huge appetite for new, disruptive, creative, and implementable ideas
• An open work culture

• Competitive salary
• Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
• Opportunity to grow really fast.
• Opportunity to hire a team & mentor them in the future.
• ESOPs

1. Shortlist
2. Intro call of 15min
3. Assignment
4. 1-2 Tech rounds
5. HR round
6. Offer rollout

We are actively seeking software development engineers who are interested in designing robust trading systems and refining programs to efficiently manage various types of financial market data that facilitate our quantitative investment research. By designing and improving the firm's internal applications, the SDE will play a key role in expanding the firm's trading capabilities.

Responsibilities:

• Management & scaling up existing infrastructure for high-frequency market data capture.
• Develop a scalable and consistent data handling infrastructure for the above data to facilitate efficient backtesting of quantitative investment strategies.
• Perform R& D; to build a software platform in Python for backtesting various kind of investment strategies using the above databases.
• This will involve studying the strategy development process and performance evaluation metrics.
• Develop autopilot risk-management systems to monitor live performance of the Portfolio.
• Improve the existing algorithms to achieve better execution price and reduce the latency.

Requirements:

Our ideal candidate would have graduated with a degree in computer science from a top university with 1-3 years industry experience, along with:

• High Level of proficiency in Python and good knowledge of Matlab/C++/C#.
• Past experience in dealing with large datasets and Knowledge of database administration and network programming will be a plus.
• Well-versed in software engineering principles, frameworks and technologies.
• The ability to manage multiple tasks in a fast-paced environment.
• Excellent analytical and problem solving abilities.
• A keen interest in learning about the financial markets.