11+ Product support Jobs in Delhi, NCR and Gurgaon | Product support Job openings in Delhi, NCR and Gurgaon

About the Role

We are looking for a DevOps Engineer to build and maintain scalable, secure, and high-

performance infrastructure for our next-generation healthcare platform. You will be

responsible for automation, CI/CD pipelines, cloud infrastructure, and system reliability,

ensuring seamless deployment and operations.

Responsibilities

1. Infrastructure & Cloud Management

• Design, deploy, and manage cloud-based infrastructure (AWS, Azure, GCP)

• Implement containerization (Docker, Kubernetes) and microservices orchestration

• Optimize infrastructure cost, scalability, and performance

2. CI/CD & Automation

• Build and maintain CI/CD pipelines for automated deployments

• Automate infrastructure provisioning using Terraform, Ansible, or CloudFormation

• Implement GitOps practices for streamlined deployments

3. Security & Compliance

• Ensure adherence to ABDM, HIPAA, GDPR, and healthcare security standards

• Implement role-based access controls, encryption, and network security best

practices

• Conduct Vulnerability Assessment & Penetration Testing (VAPT) and compliance

audits

4. Monitoring & Incident Management

• Set up monitoring, logging, and alerting systems (Prometheus, Grafana, ELK,

Datadog, etc.)

• Optimize system reliability and automate incident response mechanisms

• Improve MTTR (Mean Time to Recovery) and system uptime KPIs

5. Collaboration & Process Improvement

• Work closely with development and QA teams to streamline deployments

• Improve DevSecOps practices and cloud security policies

• Participate in architecture discussions and performance tuning

Required Skills & Qualifications

• 2+ years of experience in DevOps, cloud infrastructure, and automation

• Hands-on experience with AWS and Kubernetes

• Proficiency in Docker and CI/CD tools (Jenkins, GitHub Actions, ArgoCD, etc.)

• Experience with Terraform, Ansible, or CloudFormation

• Strong knowledge of Linux, shell scripting, and networking

• Experience with cloud security, monitoring, and logging solutions

Nice to Have

• Experience in healthcare or other regulated industries

• Familiarity with serverless architectures and AI-driven infrastructure automation

• Knowledge of big data pipelines and analytics workflows

What You'll Gain

• Opportunity to build and scale a mission-critical healthcare infrastructure

• Work in a fast-paced startup environment with cutting-edge technologies

• Growth potential into Lead DevOps Engineer or Cloud Architect roles

About the Role 

We are looking for an extremely motivated individual with a proven track record to independently solve problems to work in our Founder’s Office and report directly to the CEO. As a strategist, consultant and implementer, successful candidate will drive multiple projects across growth, technology and product. The ideal candidate will have proven experience in a business consulting role, with a special focus on executive.

Job Description

Serve as liaison between the CEO, executives, senior leaders for project updates, proposals, and planning. Independently lead multiple high stake projects that impact the PnL across Growth, Technology, Operations and Product Oversee daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files, planning, and coordinating annual corporate meetings, and scheduling facilities. 

Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects. Willingness to develop and learn subject matter expertise in healthcare, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications. 

Requirements 

Ex Consultants from McKinsey/ Bain/ BCG or other top tier consulting firms will be preferred 

Undergraduate/ Postgraduate from top tier engineering schools like IIT/ BITs/ IIM/ ISB within 1-4 years experience will be preferred 

Minimum 2 years prior experience in strategy consulting or strong experience in leading PnL at a high growth startups or equally analytical roles preferred. 

Strong analytical ability, with excellent track record as an independent problem solver. Ability to understand large amounts of data to problem find the issue and crisply communicating to CEO will be a given. Adept at MS Excel & PPT 

Extremely agile, and enjoys working in a highly dynamic environment where there is pressure to deliver on business outcomes. Wants to be legendary every day. 

Experience in planning and leading strategic initiatives.

Basic Qualifications:

• 3+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.

Additional Job requirements

• BS/MS/PhD in Computer Science/Math or equivalent
• BS in computer science or related field.
• 2+ years of relevant professional software development experience: designing, developing, and delivering software written in Java, C#, or C++, web development.
• Knowledgeable in object-oriented design patterns.
• Experience building highly scalable and distributed systems

Preferred Qualifications

• Experience with service-oriented architecture and application/services development
• Passion for performance debugging and benchmarking

Ability to clearly and concisely communicate with technical and non-technical stakeholders across all levels of the organization

Talented C++ Developer who has experience in design, development, debugging of multi-threaded large scale application with good understanding in data structures on Linux packaging, functional testing and deployment automation very good with problem solving.

Key responsibilities :

1. Understand fundamental design principles and best practices for developing backend servers and web applications
2. Gather requirements, scope functionality, estimate and translate those requirements into solutions
3. Implement and integrate software features as per requirements
4. Deliver across the entire app life cycle
5. Work in a product creation project and/or technology project with implementation or integration responsibilities
6. Improve an existing code base, if required, and ability to read source code to understand data flow and origin
7. Design effective data storage for the task at hand and know how to optimize query performance along the way
8. Follow an agile methodology of development and delivery
9. Strictly adhere to coding standards and internal practices; must be able to conduct review code
10. Mentor and possibly lead junior developers
11. Contribute towards innovation
12. Performance optimization of apps
13. Explain technologies and solutions to technical and non-technical stakeholders
14. Diagnose bugs and other issues in products
15. Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Must have / Good to have:

1. 5-7years' experience with C++ development and relevant 3+yrs in modern version 11/14/17 would be a plus. 
2. Design and implementation of high-availability, and performance applications on Linux environment
3. Advanced knowledge of C/C++, Object Oriented Design, STL
4. Good with multithreading and data structures
5. Develop back-end components to improve responsiveness and overall performance
6. Familiarity with database design, integration with applications and python packaging.
7. Familiarity with front-end technologies (like JavaScript and HTML5), REST API, security considerations
8. Familiarity with functional testing and deployment automation frameworks
9. Experience in development for 3-4 production ready application using C++ as programming language
10. Experience in writing unit test cases including positive and negative test cases
11. Experience of CI/CD pipeline code deployment (Git, SVN, Jenkins or Teamcity)
12. Experience with Agile and DevOps methodology
13. Very good problem-solving skills
14. Experience with Web technologies is a plus. 

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DevOps Engineer

The DevOps team is one of the core technology teams of Lumiq.ai and is responsible for managing network activities, automating Cloud setups and application deployments. The team also interacts with our customers to work out solutions. If you are someone who is always pondering how to make things better, how technologies can interact, how various tools, technologies, and concepts can help a customer or how you can use various technologies to improve user experience, then Lumiq is the place of opportunities.

Job Description

• Explore about the newest innovations in scalable and distributed systems.
• Helps in designing the architecture of the project, solutions to the existing problems and future improvements to be done.
• Make the cloud infrastructure and services smart by implementing automation and trigger based solutions.
• Interact with Data Engineers and Application Engineers to create continuous integration and deployment frameworks and pipelines.
• Playing around with large clusters on different clouds to tune your jobs or to learn.
• Researching about new technologies, proving the concepts and planning how to integrate or update.
• Be part of discussions of other projects to learn or to help.

Responsibilities

• 2+years of experience as DevOps Engineer.
• You understand actual networking to Software defined networking.
• You like containers and open source orchestration system like Kubernetes, Mesos.
• Should have experience to secure system by creating robust access policy and network restrictions enforcement.
• Should have  knowledge about how applications work are very important to design distributed systems.
• Should have experience to open source projects and have discussed the shortcomings or problems with the community on several occasions.
• You understand that provisioning a Virtual Machine is not DevOps.
• You know you are not a SysAdmin but DevOps Engineer who is the person behind developing operations for the system to run efficiently and scalably.
• Exposure on Private Cloud, Subnets, VPNs, Peering, Load Balancers and have worked with them.
• You check logs before screaming about error.
• Multiple Screens makes you more efficient.
• You are a doer who don’t say the word impossible.
• You understand the value of documentation of your work.
• You understand the Big Data ecosystem and how can you leverage cloud for it.
• You know these buddies - #airflow, #aws, #azure, #gcloud, #docker, #kubernetes, #mesos, #acs

• Identifying and assessing customer’s needs to achieve satisfaction
• Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
• Building sustainable relationships and trust with customers through open and interactive communication
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies
• Taking the extra mile to engage customers

Desired Candidate Profile

• Strong customer handling skills on phone and email
• Familiar with CRM systems and practices
• Prior experience with Freshdesk and Magento would be a plus
• Customer orientation and ability to adapt/respond to different types of people
• Excellent communication skills ( both written and verbal )
• Ability to multitask, prioritize and manage time effectively
• Empathy and Compassion
• Punctuality
• Ability to stretch long hours and work for the bigger vision of the company
• Experience with Microsoft office and G-suite (google)
• Basic knowledge of Microsoft Excel for reporting purposes is a MUST
• Good hold on English Grammar
• Problem identification and solving attitude
• Ability to listen
• Customer Obsession
• High integrity
• Decisiveness

Our job is one of empowerment. Specifically, empowering our clients to improve their business through advances in technology and data. As the ad tech ecosystem continues to become more complex, we are counted on to provide expertise on digital marketing technologies, incorporate strategy and manage tracking of all digital marketing efforts. But as our client roster continues to grow, we’re going to need more help.

YOUR RESPONSIBILITIES

• Automated testing of complex SPA Web application (brand-new software products based on unified platform, new features, bug verification), requirement testing, analysis and clarification (direct communication with product owner),
• Communication with different cross-functional teams
• Following automation testing standards set in the team
• Help to build fully automated testing pipeline

 REQUIRED SKILLS AND EXPERIENCE                                                                                              

• 3-5 years of experience in automation testing
• Testing web-applications (UI and API), including SPA
• Black box testing (boundary values, equivalence partitioning)
• UI/UX Testing
• C# experience of 2+ years
• NUnit or similar
• Selenium WebDriver
• CSS-selectors                                                                    

DESIRABLE SKILLS AND EXPERIENCE                                           

• Basic knowledge of core JavaScript
• Desire to learn tools and techniques
• Confluence or similar
• Bug tracking system (Jira)
• TeamCity
• Allure or similar
• Jira X-Ray or similar
• Performance testing experience
• Cross-browser testing experience
• Security testing experience                                             

PERSONAL SKILLS

• Clever personality
• Strong spirit skills set: conflict resistant, self -motivated, result-oriented, responsible, honest, “open”, courageous