11+ Product support Jobs in Delhi, NCR and Gurgaon | Product support Job openings in Delhi, NCR and Gurgaon

Required Technologies:

o Excellent understanding of Ruby, Ruby on Rails, CSS3

o Able to communicate well with others on technologies bases

o Working knowledge with Rspec is good to have.

o Have previous experience building features in production applications.

o Good Knowledge of SQL

Good To Have

o Basics of GIT and GIT LAB

o PostgreSQL

Able to understand frontend JS frameworks

• Design and build advanced applications for the Android platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

At Punchh, we are building the next generation AI-enabled marketing loyalty platform. We are looking for a talented UX professional to create best-in-class experiences that drive customer and business value. 

Our ideal candidate excels at leading the design of simple and impactful B2B SAAS products while closely collaborating with design, research, product management, and engineering in a fast-paced, collaborative and customer-focused environment. You will work with various stakeholders to understand user needs, identify use cases, design UX concepts, wireframes, prototypes, and final mock-ups, ensuring pixel-perfect implementation of your designs. 

What You'll Do

• Work closely with other designers, researchers, product managers, engineering, and customers to design simple and elegant products and features
• Develop user personas, use cases, workflows, scenarios, concepts, wireframes, prototypes and final mock-ups to communicate designs to stakeholders
• Conduct competitive analysis to ensure our product is best-in-breed
• Drive the design review cycle with key stakeholders and customers to ensure the designs achieve the set goals
• Lead and support multiple projects simultaneously while meeting deadlines
• Work with engineering to ensure pixel-perfect implementation of your designs

What You'll Need

• 4+ years of experience as a User Experience Designer for complex web applications
• A fundamental understanding of the UX design process from discovery, through definition, design, and implementation
• Bachelor's or Master's Degree in Design (B.Des/M.Des/Any other equivalent degree)
• A passion for creating simple and elegant solutions that drive user and business value
• Proficiency in standard UX software (we use Figma)
• A portfolio of design work with case studies demonstrating your process and the impact of your efforts
• Excellent written and verbal communication skills
• A desire to work collaboratively with cross-functional teammates to deliver the best possible solution for our users

Bonus Points If You

• Possess working knowledge of loyalty programs, CRM, and/or email marketing campaigns
• Understanding of B2B Space

Role Description of Senior Software Engineer (.Net) – Full Stack

Your role would primarily be to strengthen our product by building and adding new product and improving the existing product features on the platform to improve existing offerings like

1. AI enabled remote proctoring and video-based Virtual Examination Solutions
2. Coding Skills Evaluation Solution for 15+ programming languages
3. Interview Product Like AonLive for corporates to virtually interview candidates.
4. CoCubes Assessment to assess candidates and apply for Jobs

The position will be based out of Gurgaon.

Primary Responsibilities

• .Net programming to build a world class product which is scalable and secure (model to be used by millions of users)
• Responsible for designing and appropriately structuring of code, developing modules, testing and productionalizing the modules with minimal handholding.
• Own the delivery of modules with minimal supervision and ensure delivery as per release plan
• Deliver product releases in rapid iterations; manage risks, dependencies, quality issues, delivery and integration timelines
• Contribute individually as well as manage a small team of junior resources
• Ensure compliance with guidelines, framework and best practices of the organization
• Work with global team and global products

Experience

• 3-6 years of strong experience in C#, Asp.Net/MVC/Razor Pages, SQL, Java Script, Jquery/Angular JS and HTML
  • Strong programming and web development expertise in ASP.Net
  • Experienced in handling end to end modules / client delivery independently
  • Should have managed junior team members

Desired Qualifications / Traits

• Good business acumen and analytical / problem solving abilities (including eye for detail)
  • Self driven, persistent, action oriented and goal driven
  • Integrity and professionalism in work

We Strongly Believe in

• Work Life Balance – Maintain a healthy balance between your work and personal life.
• Open Culture– We encourage open communication and feedback. Every one is easily approachable. No closed work cubicle in the office.
• Empowerment–Employees are given certain degree of autonomy and responsibility for decision making.
• Fun at Work – We believe fun and work go hand in hand. Parties and celebrating various occasions are integral part of the culture.
• Learning & Development–Through periodic AON training programs, focus is to keep improving employee’s technical and business skill.

Compensation
Compensation is best in the industry depending on experience and skills.

• Managing B2C sales by developing and implementing business strategies.
• Meeting planned sales goals.
• Setting individual sales targets within the sales team.
• Tracking sales goals and reporting monthly and  quarterly results
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing team on lead generation.
• Developing the ongoing training of your salespeople.
• Understand our ideal customers and how they relate to our products.
  
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