At Punchh, we are building the next generation AI-enabled marketing loyalty platform. We are looking for a talented UX professional to create best-in-class experiences that drive customer and business value.
Our ideal candidate excels at leading the design of simple and impactful B2B SAAS products while closely collaborating with design, research, product management, and engineering in a fast-paced, collaborative and customer-focused environment. You will work with various stakeholders to understand user needs, identify use cases, design UX concepts, wireframes, prototypes, and final mock-ups, ensuring pixel-perfect implementation of your designs.
What You'll Do
- Work closely with other designers, researchers, product managers, engineering, and customers to design simple and elegant products and features
- Develop user personas, use cases, workflows, scenarios, concepts, wireframes, prototypes and final mock-ups to communicate designs to stakeholders
- Conduct competitive analysis to ensure our product is best-in-breed
- Drive the design review cycle with key stakeholders and customers to ensure the designs achieve the set goals
- Lead and support multiple projects simultaneously while meeting deadlines
- Work with engineering to ensure pixel-perfect implementation of your designs
What You'll Need
- 4+ years of experience as a User Experience Designer for complex web applications
- A fundamental understanding of the UX design process from discovery, through definition, design, and implementation
- Bachelor's or Master's Degree in Design (B.Des/M.Des/Any other equivalent degree)
- A passion for creating simple and elegant solutions that drive user and business value
- Proficiency in standard UX software (we use Figma)
- A portfolio of design work with case studies demonstrating your process and the impact of your efforts
- Excellent written and verbal communication skills
- A desire to work collaboratively with cross-functional teammates to deliver the best possible solution for our users
Bonus Points If You
- Possess working knowledge of loyalty programs, CRM, and/or email marketing campaigns
- Understanding of B2B Space
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