
At Punchh, we are building the next generation AI-enabled marketing loyalty platform. We are looking for a talented UX professional to create best-in-class experiences that drive customer and business value.
Our ideal candidate excels at leading the design of simple and impactful B2B SAAS products while closely collaborating with design, research, product management, and engineering in a fast-paced, collaborative and customer-focused environment. You will work with various stakeholders to understand user needs, identify use cases, design UX concepts, wireframes, prototypes, and final mock-ups, ensuring pixel-perfect implementation of your designs.
What You'll Do
- Work closely with other designers, researchers, product managers, engineering, and customers to design simple and elegant products and features
- Develop user personas, use cases, workflows, scenarios, concepts, wireframes, prototypes and final mock-ups to communicate designs to stakeholders
- Conduct competitive analysis to ensure our product is best-in-breed
- Drive the design review cycle with key stakeholders and customers to ensure the designs achieve the set goals
- Lead and support multiple projects simultaneously while meeting deadlines
- Work with engineering to ensure pixel-perfect implementation of your designs
What You'll Need
- 4+ years of experience as a User Experience Designer for complex web applications
- A fundamental understanding of the UX design process from discovery, through definition, design, and implementation
- Bachelor's or Master's Degree in Design (B.Des/M.Des/Any other equivalent degree)
- A passion for creating simple and elegant solutions that drive user and business value
- Proficiency in standard UX software (we use Figma)
- A portfolio of design work with case studies demonstrating your process and the impact of your efforts
- Excellent written and verbal communication skills
- A desire to work collaboratively with cross-functional teammates to deliver the best possible solution for our users
Bonus Points If You
- Possess working knowledge of loyalty programs, CRM, and/or email marketing campaigns
- Understanding of B2B Space

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DB2, online Batch, Development exp needed (not into support/maintance/ enhancement)
Responsibilities:
- Devise procedures to inspect and report quality issues.
- Monitor all operations that affect the quality.
- Supervise and guide inspectors, technicians, and other staff.
- Assure the reliability and consistency of production by checking processes and final output.
- Appraise customers' requirements and make sure they are satisfied.
- Report all malfunctions to production executives to ensure immediate action.
- Facilitate proactive solutions by collecting and analyzing quality data.
- Review current standards and policies.
- Keep records of quality reports, statistical reviews, and relevant documentation.
- Ensure all legal standards are met.
- Communicate with external quality assurance officers during on-site inspections.
Requirements:
- Key requirements: Functional Testing, Automation, Base24 JIRA, API.
- Striving to Meet or exceed Gross Operating Profit (GOP) and flow through Sales Goals.
- Maximizing Room Revenue and achieve Revenue Generating Index (RGI) and Revenue Per Available Room goals.
- Developing and monitoring the performance of financial and operational plans/ budgets and sales and marketing plans for the property that support the overall objectives of the Property.
- Controlling manpower for sales, services and expenses in all areas of operations.
- Managing day-to-day operations and assignments of the property.
- Planning and organizing work, Taking stock of available rooms and potential clientele, communicating goals, and scheduling/ assigning work.
- Complying with and advising staff of formal policies and procedures, identifying options and resolving issues.
- Achieving and maintaining Overall Satisfaction Score (OSS) goals - Overseeing the guest service function to ensure guest complaints are resolved appropriately, timely, and that appropriate service recovery gestures are made in order to ensure complete guest satisfaction.
- Ensuring that product quality standards are met in all areas of the property as it relates to the appearance, levels of maintenance and cleanliness; establishing and maintaining preventative maintenance programs to protect the physical assets of the hotel.
- Achieving productivity and quality goals.
- Ensuring the development and implementation of programs and events that foster a positive work environment, e.g., New Employee Orientation, employee recognition programs, harassment-free workplace training, etc.
- Establishing performance goals for employees including sales staff and providing regular feedback.
- Ensuring all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensuring a safe and secure environment for guests, employees, and hotel assets. Complying with all standards and statutory requirements.
- Developing and maintaining rapport with key clientele/ community contacts to better recall and be a visible presence in the desired customersegment/ community.
- Promoting team work and quality service through daily communication and coordination with all department.
- Following and completing any and all other tasks assigned to you by the management from time to time.
What you need to have:
- Hotel management preferred
- Preferably from the Sales background,
- Responsible to maximize Revenue and Profitability, maximise Occupancy
- Deliver better property performance by Superior Service and Product Quality, drive brand and value initiatives
- Develop People , Handled Banquets, organised Weddings, Operations, Marketing, Sales.
- Preferably females
If yes! then join us @ Equal Experts.
Equal Experts does not work on support & maintenance projects.
It creates enterprise software applications & products for its global clients from scratch.
Things you will NOT get at Equal Experts:
Fancy designation - You will be called a Software Engineer here, regardless of your experience or expertise.
▪ Projects in only 1 language - Today you might code in Java, tomorrow in
Groovy, the day after in Scala... :-). At Equal Experts, we work on diverse tech stacks, and you simply have to be a polyglot.
▪ "Management" role - We don't hire dedicated PMs, IMs, DMs ...or any other Ms out there.
▪ If you are part of Equal Experts, you are a techie who will code every day.
Here's what else you can look forward to:
▪ Freedom - Freedom to explore new technologies & implement them on
projects.
▪ Responsibility & ownership - Writing elegant code every day. Taking design & architectural decisions.
▪ Agile expertise - TDD, BDD, XP practices. Working with experts & thoughtleaders in Agile.
▪ Cutting edge - Work on Ruby, Scala, Hadoop, MongoDB, Neo4j, Groovy,
J2EE, iOS 6, Angular JS, Cucumber and the likes.
▪ Consulting exposure - Interact with clients every day. Travel onsite
frequently.
▪ Open culture - No hierarchy. No cubicles. No formal dress codes.
Here's what you must possess:
Exceptional OOP skills - Solid, Grasp, Kiss and Dry should mean more than words to you. Your daily code must be clean, simple, modular, extensible, and always thoroughly unit tested.
▪ Conceptual understanding of whatever you've worked on - We're more
interested in knowing how & why you used a particular technology/approach to solve a problem. Definitions and theory don't interest us that much.
▪ Decision-making experience - We need you to start new projects from scratch.
Accordingly, you must have the experience of taking design decisions &
influencing architecture on projects
Location: Indore madhya pradesh india
Experience: 3 - 5 years
Work Model (WFO) 5 days
Perks and Benefits
Five days work culture with flexible timings
Fun environment: cool office space, stocked pantry, and team bonding, outing.
· Familiarity with the concepts of MVC frameworks, ORM, and REST API for data transfer
· Ensure that our stack is built for speed and scalability
· Healthy knowledge in database management (PostgreSQL, MongoDB)
· Write effective APIs for integration with other systems
· Should be aware of caching and handling memory leaks
· Work closely with our Product Managers to understand the product and business needs
· Maintain awareness of the current product roadmap to assist with developing strategic plans
· Research into emerging technologies
· Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
· Focus on fast, iterative, agile development
· Mentor junior team members throughout the product development lifecycle
· Deep expertise in Object-Oriented Programming, Concurrency, Design Patterns, RESTful APIs, Service Oriented Architecture, Test Driven Development
· Development with Ruby on Rails
· JavaScript frameworks such as Angular and React
· Web fundamentals such as HTML, CSS, JavaScript and jQuery
· Writing effective REST APIs
· Experience with SQL and NoSQL (Mongo DB) Databases
· Experience with automated continuous integration and deployment tools like CircleCI and Jenkins
· Proficient in the use of Rail's tooling like RSpec, Rake
· Experience with Amazon Web Services Stack is a big plus
· Excellent analytical, communication, and teamwork skills
· Ability to guide and mentor junior members of the team
· Ability to work effectively with minimal supervision while meeting deadlines.
Experience working on waterfall or Agile (Agile model preferred)Solid understanding of Python scripting and/or frameworks like Django, Flask Back up RRS.
About QuestionPro:
QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.
Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments.
Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada.
https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/
We are a bootstrapped company and proud to have not taken any funding or investment.
QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!
We operate 100% remote. You will be working from any place you desire for this position.
Responsibilities
- You will be responsible for key deliverables that would help improve the quality and reliability of our infrastructure spread across 8 data centres, both cloud and hybrid.
- Streamline Life Cycle Management activities for the Infrastructure.
- You will be interacting with DevOps & Support teams to quickly investigate and mitigate the problems impacting customers at various levels in the Infrastructure including MySQL Database and Engineered Systems technology stack.
Skills & Requirements
Must-Have:
- 8+ years of experience in Linux System Administration / Development / QA roles with a thorough understanding of Software Development Life Cycle
- Excellent knowledge of Linux System administration activities
- A very good understanding of Linux kernel internals, Server Virtualization, Networking & Security layer
- Any experience in IO subsystem, Operating Systems, Storage technologies would be a definite plus
- Hands-on experience with automation of system administration activities
- Hands on experience in building OS images and testing based on standard test framework.
- Proven ability to triaging and resolve issues during patch testing & certification
- Experience in OEM, Linux OS Patching, Yum, KSplice, etc.
- Excellent Scripting skills in Bash, Perl, Python, or similar scripting languages
Good To Have:
- Good experience on private cloud management.
- Proxmox virtualization
- Ability to build and grow the team.
i) Data Engineering using NodeJS and Python,
ii) Data Science -- Analytics and Machine Learning and
iii) API Management using APIGEE.
- Web Automation experience (Can be either of Java + Selenium or JS + Protractor or JS + Cypress)
- API testing and automation experience (Any Java or JS framework is good)
- Must have done hands on automation during the last one year
- Experience in performing Functional, System testing, Integration testing and regression testing during the various phases of the project lifecycle
- Team player with the ability to work in a fast paced environment with minimum supervision
- Experience in Agile Methodology
- Linux knowledge will be a plus
- Mobile test automation
- Performance testing experience
- Experience with CI/CD tools
- Understanding the feature to test
- Writing/Updating test cases
- Design, develop and execute automation scripts
- Knowledge of software QA methodologies
- Perform thorough regression testing when bugs are resolved










