
At Punchh, we are building the next generation AI-enabled marketing loyalty platform. We are looking for a talented UX professional to create best-in-class experiences that drive customer and business value.
Our ideal candidate excels at leading the design of simple and impactful B2B SAAS products while closely collaborating with design, research, product management, and engineering in a fast-paced, collaborative and customer-focused environment. You will work with various stakeholders to understand user needs, identify use cases, design UX concepts, wireframes, prototypes, and final mock-ups, ensuring pixel-perfect implementation of your designs.
What You'll Do
- Work closely with other designers, researchers, product managers, engineering, and customers to design simple and elegant products and features
- Develop user personas, use cases, workflows, scenarios, concepts, wireframes, prototypes and final mock-ups to communicate designs to stakeholders
- Conduct competitive analysis to ensure our product is best-in-breed
- Drive the design review cycle with key stakeholders and customers to ensure the designs achieve the set goals
- Lead and support multiple projects simultaneously while meeting deadlines
- Work with engineering to ensure pixel-perfect implementation of your designs
What You'll Need
- 4+ years of experience as a User Experience Designer for complex web applications
- A fundamental understanding of the UX design process from discovery, through definition, design, and implementation
- Bachelor's or Master's Degree in Design (B.Des/M.Des/Any other equivalent degree)
- A passion for creating simple and elegant solutions that drive user and business value
- Proficiency in standard UX software (we use Figma)
- A portfolio of design work with case studies demonstrating your process and the impact of your efforts
- Excellent written and verbal communication skills
- A desire to work collaboratively with cross-functional teammates to deliver the best possible solution for our users
Bonus Points If You
- Possess working knowledge of loyalty programs, CRM, and/or email marketing campaigns
- Understanding of B2B Space

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Key Responsibilities:
- Customer Outreach & Relationship Management:
- Make outbound calls to potential and existing clients to inform them about the company's services, products, and offers.
- Assist customers with inquiries related to trading, investment products, depository services, etc.
- Provide timely updates and information to clients about the stock market and their portfolio.
- Follow up with leads and ensure customer satisfaction, encouraging long-term client relationships.
- Product Information and Advisory:
- Explain different financial products, including equity, commodities, mutual funds, and more.
- Help customers understand stock market trends, investment strategies, and opportunities to increase their portfolio value.
- Lead Generation:
- Generate quality leads by identifying potential clients and following up with them to convert into active traders and investors.
- Maintain an accurate database of clients and prospects.
- Sales Support:
- Assist in the execution of sales campaigns, including promotions and offers.
- Track client interactions, sales activities, and report progress regularly.
- Problem Resolution:
- Address customer concerns, complaints, or issues related to trading accounts, transactions, or market activities.
- Ensure timely resolution to enhance customer satisfaction and trust.
- Compliance and Reporting:
- Adhere to company policies, regulatory guidelines, and compliance procedures while making calls and handling client accounts.
- Maintain detailed records of interactions and sales activities.
Requirements:
- Educational Qualification: Graduate (preferably in Finance, Commerce, or related field).
- Experience: 1-2 years in a telecalling or customer support role, preferably within the financial services industry (stock broking, mutual funds, etc.).


Role and Responsibilities
- Collaborate with multiple partners of project and act as a bridge between technical and business team
- Expertise with development along with having an ability to have team-members driven
- Identify and address technical problems and propose creative solution that would bring value to projects
- Work closely with Program manager, UX and Business teams on Estimation, timelines and delivery risks and issues
- Facilitate and drive technical discussion on requirement and change requests
- Identify delivery slippage and mitigate technical risks to avoid slippage
- Be competent in designing architecture design documents and diagrams
Must Have
- Minimum 8 years of UI experience.
- Having built complex (not Proof of Concepts) solutions on both React and Angular applications. Not familiarity but expertise is what is being looked for in both
- Build applications using HTML5, using JavaScript frameworks such as React.JS, Angular, Vue.js, CSS 3
- Having experience of Technology shift and migration
- Create/build real-time systems with high concurrency
- Having Awareness and experience of atomic design concepts, reusable elements, Progressive Web Apps, CDNs
- Build reusable UI components, ensuring that UI code base is scalable and maintainable
- Build UI component libraries to be used across the organization
- Driving code reviews effectively
Preferred Technical and Professional Expertise
- Relationship building with business and customers
- Active listening, negotiation, problem solving
- Team building


- Solid experience in PHP/Frameworks of PHP (Laravel,Codeignitor,etc)
- Excellent knowledge of JavaScript, jQuery
- Experience in working with REST APIs and AJAX
- Good understanding of database design and optimization
- Experience of responsive and mobile-first design platforms like Bootstrap
- Knowledge of version control systems like GIT
- In-depth understanding of Agile development process
Desired Candidate Profile and skill set:
- Minimum 2 years of relevant software development experience.
- Good Knowledge of E-commerce websites and WordPress
- Experience in ReactJs and Redux, React-Native would be a plus
Sr. Data Engineer
Company Profile:
Bigfoot Retail Solutions [Shiprocket] is a logistics platform which connects Indian eCommerce SMBs with logistics players to enable end to end solutions.
Our innovative data backed platform drives logistics efficiency, helps reduce cost, increases sales throughput by reducing RTO and improves post order customer engagement and experience.
Our vision is to power all logistics for the direct commerce market in India
including first mile, linehaul, last mile, warehousing, cross border and O2O.
Position: Sr.Data Engineer
Team : Business Intelligence
Location: New Delhi
Job Description:
We are looking for a savvy Data Engineer to join our growing team of analytics experts. The hire will be responsible for expanding and optimizing our data and data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building them from the ground up. The Data Engineer will support our software developers, database architects, data analysts and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s data architecture to support our next generation of products and data initiatives.
Key Responsibilities:
- Create and maintain optimal data pipeline architecture.
- Assemble large, complex data sets that meet functional / non-functional business requirements.
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
- Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
- Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
- Keep our data separated and secure across national boundaries through multiple data centres and AWS regions.
- Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
- Work with data and analytics experts to strive for greater functionality in our data systems.
Qualifications for Data Engineer
- Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
- Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.
- Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
- Strong analytic skills related to working with unstructured datasets.
- Build processes supporting data transformation, data structures, metadata, dependency and workload management.
- A successful history of manipulating, processing and extracting value from large disconnected datasets.
- Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
- Strong project management and organizational skills.
- Experience supporting and working with cross-functional teams in a dynamic environment.
- We are looking for a candidate with 5+ years of experience in a Data Engineer role, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools:
- Experience with big data tools: Hadoop, Spark, Kafka, etc.
- Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
- Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
- Experience with AWS cloud services: EC2, EMR, RDS, Redshift
- Experience with stream-processing systems: Storm, Spark-Streaming, etc.
- Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.
The responsibilities of the role are per the below:
● Sales: Provide information & value proposition to prospective customers thereby converting leads into paid customers.
● CRM: Actively use & update the CRM tools to ensure data accuracy of reports & smooth transition of leads between
teams.
● Feedback: Provide customer feedback to the founding team.
The role is based in Bangalore, India. The role will be required to work out of the office in Indiranagar.
What do we need?
The ideal candidate is someone who –
● Has 1+ years of experience in a sales role.
● Has excellent communication & influencing skills
● Disciplined & follows processes
● Is customer-oriented and never over-promises
● Is a team player, works well in groups & optimizes for the team
● Is comfortable with ambiguity
If you meet the above criteria, please send us –
● A resume introducing yourself, your past achievements and why you are suited for this role
Role & Compensation
There are 3 roles we are hiring for. Compensation is INR 20,000 (fixed) + INR 10,000 (performance-based variable pay) per
month.
Work Days & Timings
We have a 6-day working week. There will be a need to cover 8 am to 9 pm from Monday to Sunday. The 3 member team will
rotate to ensure that these business hours are covered while they get 1 day of the week off.
What’s in for you?
1. Be part of the founding team
2. Work with the most experienced founders from the industry & to learn from the best.
3. Accelerated Career Growth opportunities
4. Be part of innovation in the space of performing arts.
5. Be part of a growing organization and grow with the organization.
It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and globally. We are India's leading audio OTT platform with the largest collection of OTT shows, podcasts, and audiobooks across a wide variety of genres and languages. We are reimagining the traditional radio to build an internet-scale platform to bring together communities to share stories and spread knowledge. Our mission is to give voice to Indian stories and wisdom. Pocket FM has grown to 40 Million + users in a short span of 3 years. We are backed
by some of the most prominent VCs in India and are the market leader in the audio space.
About the Summary
We are seeking an experienced Product Manager who is passionate about building and scaling one of the world’s most personalised audio content discovery platforms. You will be responsible for defining and delivering product roadmap and strategy that contribute to the retention of users. You’ll inspire teams of engineers to execute and deliver that best in class recommendation experience, and in the process have a substantial impact on the happiness of our users and success of our business. This is a strategically important role for Pocket FM and the opportunity for impact is high.
Responsibilities
● Build a roadmap and execution strategies with the team by understanding user and strategic needs, utilizing data insights and working closely with stakeholders
● Lead multiple projects across the entire product lifecycle. You’ll set the vision for the core user experience of the product
● Triangulate data and insights to develop a robust product strategy and inform decision-making
● Manage cross-functional relationships to keep stakeholders informed, receive input, and influence their thinking
● Demonstrate your expertise and product craft to successfully ship products that move our topline retention metrics
● Prioritize new features based on user needs, Pocket FM short term and long term business goals and technical platform scalability
Requirements
● You have 2+ years experience managing and developing well-loved software products as a product manager. You’ve had many experiences defining product roadmaps, building collaboratively with design and engineering peers, and shipping at scale.
● You have in product experience of using machine learning to solve recommendation and ranking problems
● You have delivered projects that have shown proven impact for your business
● You have good instincts but match that with deep analytical thinking to focus on the things that matter most, especially with expertise in large amounts of data. You are experienced in making hard data-informed decisions.
● You are able to distill complex information into easy-to-understand concepts, and understand how to lead a team through ambiguity.
● You consider the user in everything you do and love partnering with design, insights and engineering to turn a vision into reality.
● You are an excellent communicator, comfortable working with multiple stakeholders
Website: Free Hindi Audio Books | Kahaniya | Podcast & FM Radio App - Pocket FM
Assist Head in design of compensation packages in align with the company’s strategic plan |
Prepare, coordinate for manpower & pay budgets, track of wage cost |
Ensure compliance of all reward practice (internal & external) |
Draft job descriptions, ensure job mapping and job analyses and classifications |
Conduct/ participate salary survey, hiring data analysis and market research for benchmarks & result analysis for appraisal decisions |
Ensure the complete employee data availability, timely updation & accuracy in HR system |
Review of salary revisions as per the benchmark/ parity for retentions |

Job Description
Responsibilities:-
- To understand the specifications and programmed it.
- To articulate unit test case and unit test the programmer
- Producing clean, efficient code based on specifications.
- Verify and deploy programs and systems.
- Gather and evaluate user feedback.
- Recommend and execute improvements.
Job Requirement:-
- Experience in Microsoft ASP, C#, SQL server, and github.
- Experience with software design and development in a test-driven environment.
- Experience with databases.
- Ability to learn new languages and technologies.
- Good communication skills.
Who can Apply:-
Education:- No bar
Experience:- Good to have:-BFSI domain and professional certification


The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a senior developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.
Responsibilities:
- Writing clean, high-quality, high-performance, maintainable code
- Develop and support software including applications, database integration, interfaces, and new functionality enhancements
- Coordinate cross-functionally to insure project meets business objectives and compliance standards
- Support test and deployment of new products and features
- Participate in code reviews
Requirements:
- B.Tech from Tier 1 College.
- 3+ yrs of experience, at least 2 yrs of experience with Python and Django.
- Expertise in Object Oriented Design, Database Design, and XML Schema
- Experience with Agile or Scrum software development methodologies
- Ability to multi-task, organise, and prioritise work

