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JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.
The Role
We are looking for dedicated sales professionals to drive the adoption of our product at Higher Ed institutions, universities, and colleges in North America. If you're eager to advance your career in sales and grow with a dynamic team, this is the perfect opportunity for you.
Responsibilities
- Own full sales cycle, from prospecting to close.
- Present the product, online and in person, to researchers, teaching faculty and academic librarians.
- Proactively build & nurture relations with clients and users through emails, calls and in person.
- Analyze trends and make data-driven decisions based on priorities in your work.
- Work effectively with other team members to deliver on sales targets, team projects and campaigns.
- Attend trade shows and participate in other marketing activities.
Requirements:
- Willingness to work in 9 AM to 5 PM EST (New York time zone) shift.
- A college degree.
- 2+ years of sales experience, ideally in business development or account management roles
- A drive to succeed and a passion to build a career in sales.
- Excellent communication, presentation, and negotiation skills in person and online.
- Experienced with Salesforce or similar platforms.
- Confidence in dealing with clients and product users.
- Self-motivated, initiative, results-oriented, and willing to learn new skills.
Why Join JoVE?
- A competitive compensation package including unlimited commissions on your sales
- You will make a direct impact in accelerating science research and education.
- Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
- Our strong promotion from within culture draws a clear path to advance your career with us
- Requirement gathering for web and app development projects
- Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirement.
- Drafting user stories, wireframes and project plans based on the requirements of the client
- Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
- Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
- Project assignment and being clients major communication for ongoing projects.
- Managing project delivery(It covers check of all the SOW points agreed)
- Assigning the technical queries/issues of clients to the technical departments.
- Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
- Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
- Market research of the products.
- Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
- Full-time office job, No field work.
Skills Required for this Job:
- Knowledge of Web and app end technology.
- Good observation of technical workflow in the app, websites, and software tools.
- Learning new software tools, platforms, and tech stacks.
- Updated with the latest technologies and market leaders.
- Problem solver with sound attention to detail.
- Understanding & drafting of Business Proposals, POC, SOW, NDA, and RFPs.
- Excellent presentation and emailing skills.
- Should be Excellent in communication as well as written English.
- Willingness to learn.
- Ready to take challenges and flexible.
- Knowledge of eCommerce platforms(like Magento, Opencart, Bagisto, Shopify, WooCommerce, etc) would be considered a plus point.
- Good knowledge of the E-Commerce industry modules will be considered a plus point.
- Basic functional knowledge of tech stacks like PHP, React JS, Android, iOS, Flutter, APIs, etc along with integration work will be considered a high plus-point.
- Requirement gathering for web and app development projects
- Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.
- Drafting user stories, wire frames and project plans based on the requirements of the client
- Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
- Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
- Project assignment and being clients major communication for ongoing projects.
- Managing project delivery(It covers check of all the SOW points agreed)
- Assigning the technical queries/issues of clients to the technical departments.
- Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
- Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
- Market research of the products.
- Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
- Full-time office job, No field work.
Skills Required for this Job:
- Knowledge of Web and app end technology.
- Good observation of technical workflow in the app, websites, and software tools.
- Learning new software tools, platforms, and tech stacks.
- Updated with the latest technologies and market leaders.
- Problem solver with sound attention to detail.
- Understanding & drafting of Business Proposals, POC, SOW, NDA, and RFPs.
- Excellent presentation and emailing skills.
- Should be Excellent in communication as well as written English.
- Willingness to learn.
- Ready to take challenges and flexible.
- Knowledge of eCommerce platforms(like Magento, Opencart, Bagisto, Shopify, WooCommerce, etc) would be considered a plus point.
- Good knowledge of the E-Commerce industry modules will be considered a plus point.
- Basic functional knowledge of tech stacks like PHP, React JS, Android, iOS, Flutter, APIs, etc along with integration work will be considered a high plus-point.
- Requirement gathering for web and app development projects
- Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.
- Drafting user stories, wire frames and project plans based on the requirements of the client
- Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
- Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
- Project assignment and being clients major communication for ongoing projects.
- Managing project delivery(It covers check of all the SOW points agreed)
- Assigning the technical queries/issues of clients to the technical departments.
- Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
- Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
- Market research of the products.
- Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
- Full-time office job, No field work.
Visit to shops stores market and sales product
product are perfume brands
- Getting the sale” using various customer sales methodsForecasting sales, developing “out of the box” sales strategies/models and evaluating their effectivenessEvaluating customers skills, needs and building productive long lasting relationships
Our client is a hyperlocal platform, that helps businesses to advertise to the right audience by targeting the audience with relevant ads on apps and websites. Their multiple ad campaigns target different demographics languages and locations to attract the consumers. Their network offers unequalled inventory that reaches 90% of the internet users across the world. Their platform also provides best insights in the performance of the ad campaigns- specific to cities, areas, and other demographics.
- Regularly engaging with clients for performance reporting & reviews, implementing upgrades on existing plan to deliver better performance, upselling clients to higher plan, cross-selling to clients
- Overseeing delivery of operational requirements of clients and from clients, making sure billing and collections are happening as scheduled.
- Participating in creating & publishing case studies for your customers.
- Planning & delivering on business KPIs (Monthly Revenue, Retention Rate, Upsell Revenue, Cross Sell Revenue )
- Delivering Customer Success by monitoring performance KPIs on weekly basis, performing RCA if growth is not as planned / at par with industry benchmarks.
- Overseeing & monitoring delivery of all operational requirements of the client with regards to the product plan activated for the client.
- Constantly working with clients, technology & operations team to implement upgrades withi client’s existing plan to make sure that the client is fully utilizing all features available to them to be successful on our platform.
- Pitching for upsells using the right consultative approach, strategy & planning for moving the customers to higher plans in order to unlock more features to deliver better performance and engagement to their locations.
- Pitching for cross-sells using the right consultative approach for moving the clients to other products offered within our suite of hyper-local marketing.
- Managing the complete commercial relationship with clients to make sure all financial and legal processes are followed for billing, realization & renewals.
- Building insights on clients performance data – spotting trends, deviation from benchmarks etc. and engaging with clients for regular performance reporting & insightful reviews.
- Working closely with Customer Success teams of other products to conduct demos with your existing customers.
- Minimum education qualification - Bachelor’s Degree from a reputable institute.
- Post Graduate Degree in Management will be an advantage.
- Relevant Work Experience of 9-12 Years in digital planning & servicing preferably focused on digital media including performance-based campaigns through Google’s Advertising Platforms/ Mar-tech / Ad-tech firm.
- Excellent pitching & presentation skills.
- Candidates who have an experience in a SAAS business will be preferred.
- Proficiency in MS Excel, PowerPoint and Keynote; conceptual understanding of SEM/ Google Analytics/ AdWords a huge plus
- Social, has strong relationship building skills, is flexible and comfortable with ambiguity
- Excellent communication and analytical skills