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Designation: eCommerce Manager (Exports)
● Location: Bandra West, Mumbai, India
● Position Type: Full-time, Permanent
Company Description
Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are
ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.
Role Description
The eCommerce Manager (Exports) will lead the expansion of Brown Living into international markets by developing and executing strategies for exporting products through various digital platforms. This role will involve setting up international fulfillment centers, managing export pricing strategies, ensuring compliance with international trade regulations, and overseeing marketing and merchandising efforts globally. The ideal candidate will be an experienced eCommerce professional with a
strong understanding of international markets, digital marketing, and brand management.
Roles and Responsibilities:
1. International Market Expansion:
a. Develop and execute a strategic plan to expand Brown Living's presence in international markets, focusing on key regions with high potential for sustainable products.
b. Identify and establish partnerships with international fulfillment centers to streamline the export process and ensure timely delivery of products.
c. Collaborate with legal and compliance teams to set up processes that
adhere to international trade regulations, customs requirements, and
other compliance standards.
2. Export Pricing Strategy:
a. Develop and execute comprehensive export pricing strategies for Brown Living's products across various digital platforms, ensuring
competitiveness while maintaining profitability.
b. Monitor global market trends, exchange rates, and competitor pricing to
adjust pricing strategies as needed.
c. Work closely with the finance team to ensure accurate pricing models that consider costs, tariffs, and logistics.
3. Brand Management & Global Messaging:
a. Manage Brown Living's brand image and messaging across all
international markets, ensuring consistency with the company's values
and mission.
b. Tailor brand messaging to resonate with different cultural contexts and
customer preferences in target markets.
c. Oversee the development of localized content, including website copy,
product descriptions, and marketing materials, in collaboration with
internal teams and external agencies.
4. Marketing Campaigns:
a. Plan and execute marketing campaigns tailored to international
audiences, with the support of internal teams and external agencies.
b. Manage campaign budgets, allocate resources effectively, and ensure
alignment with overall business objectives.
c. Track and analyze the performance of marketing campaigns, adjusting
strategies and tactics as needed to optimize results.
5. Market Research:
a. Conduct in-depth market research to understand the needs, preferences, and behaviors of international customers.
b. Use insights from market research to inform product offerings, marketing strategies, and customer engagement initiatives.
c. Identify emerging trends in sustainable consumption and incorporate
them into Brown Living's international strategies.
6. Merchandising Strategy:
a. Execute the merchandising strategy across various marketing channels
outside India, ensuring that product assortments meet the demands of
international customers.
b. Collaborate with the sourcing and product teams to curate product
collections that appeal to global markets.
c. Monitor inventory levels and product performance in international
markets, making data-driven decisions to optimize merchandising
strategies.
7. Collaboration & Coordination:
a. Coordinate with cross-functional teams, including operations, logistics,
legal, and finance, to ensure seamless execution of export strategies.
b. Work closely with external partners, such as fulfillment centers, marketing agencies, and distributors, to drive international growth.
c. Regularly report on the progress of international market expansion efforts to senior management.
Key Result Areas (KRA):
1. Market Expansion:
a. Successfully launch Brown Living's products in at least three new
international markets within the first year.
b. Establish and maintain partnerships with at least two international
fulfillment centers.
2. Export Pricing & Profitability:
a. Develop and implement export pricing strategies that achieve a minimum of 10% margin growth across international markets.
b. Maintain competitive pricing while ensuring profitability by continuously
monitoring market conditions.
3. Brand Image & Global Messaging:
a. Ensure consistent brand messaging across all international platforms with a minimum of 95% compliance with brand guidelines.
b. Achieve positive brand recognition and customer feedback in new
markets within six months of launch.
4. Marketing Campaign Performance:
a. Achieve a minimum ROI of 4:1 on international marketing campaigns.
b. Increase website traffic from international markets by 50% within the first year.
5. Market Research & Customer Insights:
a. Conduct comprehensive market research in at least five target regions
within the first six months.
b. Utilize market insights to influence product and marketing strategies,
resulting in a 20% increase in international sales.
6. Merchandising Success:
a. Implement a merchandising strategy that leads to a 30% increase in
conversion rates on international platforms.
b. Ensure optimal inventory levels, resulting in a stockout rate of less than 5% in international markets.
7. Collaboration & Team Coordination:
a. Facilitate seamless coordination among internal teams and external
partners, achieving project milestones on time and within budget.
b. Provide regular updates to senior management, demonstrating clear
progress on international market expansion goals.
This role is ideal for a strategic thinker with a passion for sustainability and a proven track record in international eCommerce. The successful candidate will play a critical role in establishing Brown Living as a global brand for sustainable living.
How to Apply:
Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform
Read More:
1. Website - https://brownliving.in/
2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us
3. Meet the Brown Living Team - https://brownliving.in/pages/our-team
4. Work with Us - https://brownliving.in/pages/work-with-us
5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens
6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping
JOB TITLE/HEADLINE: Fintech Product Manager
EMPLOYMENT TYPE: Full time, permanent.
REPORTING TO: CBO
LOCATION: Mumbai
ABOUT THE ROLE:
- We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
- Who has hands-on experience in developing & managing Credit Card product
- Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
- Design, develop and launch a new product in the market.
- Will manage end to end customer journeys, processes and customer experience.
- Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.
WHAT WE EXPECT FROM YOU:
- Manage product segment, drive and track customer value proposition.
- Product Pricing and usage analytics
- Product features, offering, cross-selling, up-selling strategies
- Understanding and bundling 3rd party products and services
- Referral programs, customer engagement and retention
- Product Management, product roll-out and coordination
- Manage all product collaterals & customer engaging properties such as customer statements etc.
- Manage all the processes related to value prop delivery and fulfilment
- Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
- Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
- Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
- Engage with a partner to identify opportunities to introduce new features through competition benchmarking
- Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
- Drive internal governance processes for launching any product, method etc.
OUR IDEAL CANDIDATE:
- BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
- Excellent academic background and records
- Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
- Master of multiple tasking. Takes on initiatives and challenges
- In short, we are looking for superstars to join a superstar team!
YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:
- We value balance. We are committed to providing an environment where you can balance great work with a great life.
- We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
- We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
- Multicultural workplace. A multicultural and diverse team of colleagues from different states.
- An opportunity to wear many hats
- An entrepreneurial crew that supports risk, intuition, and frequent experimentation
- The opportunity to make an impact in a transformative industry
- A chance to build and lead a highly talented and driven team
OTHER PERKS & BENEFITS:
- Progressive and flexible work hours that match your personality and lifestyle.
- Compensation could include stock options for significant upside.
- Health benefits
- Cool gadgets and swags
- Attractive wellness programs
- Competitive performance bonus
- Paid sick leave
- Paid maternity and paternity leave
- Career development training.
ABOUT THE COMPANY:
Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.
The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.
We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.
Your role:
We are looking for a performance marketer who thrives in fast moving environments. You will work closely with the growth and marketing head & cross functional teams to execute our complete inorganic marketing/paid ads strategy so as to help millions learn new skills &build better careers.
About Us: CareerNinja is a vc-funded, fast growing EdTech venture that is building the worlds largest personalized digital university. We curate the right content, provide live expert mentorship & connect to top employers to help youth achieve their career goals. Alongside our partners like Canva, we have 50,000+ learners across 100+ courses with an average rating of 4.8/5. Join our mission to make high quality learning available at a mass-affordable scale globally
Requirements 1. Drive traffic to our product via channels ranging from paid advertising & social media to referrals. Lead and manage growth marketing strategies that can move the needle across the company's revenue goals. 2. Generate high-quality leads by optimising channels, messaging, landing pages, etc. 3. Obsession around customer behaviour, customer segmentation and targeting to ensure sharp targeting of customers with relevant communication.
4. Monitor cohort performance from channels and campaigns, conduct research and use it to understand user needs, identify key improvement areas, product & process iterations for driving sales &user growth 5. Work closely with sales and support team to build &optimize go-to-market strategy on lead conversion, upsells, reactivation and referrals & drive its operations 6. Manage digital campaigns, from ideation to media planning, creative communication and indepth analysis of performance to drive optimization. 7. Work with the creative team to make sure all performance marketing creative assets are built effectively as well as gather learnings to improve them. 8. Key resource in developing internal core competency around the ability to segment, target, acquire, re-target and optimize consumer acquisition across a coordinated growth marketing strategy through all marketing channels and sources.
Must Have- 1. 2+ years of experience with a proven track record of driving user growth through effective marketing campaigns and growth hacks across different channels(not necessarily Facebook & Google). 2. At Least 2+ years of experience in high-performance product or growth marketing roles 3. 2+ years of hands-on experience working on multiple digital advertising platforms (with expertise in Facebook and Google) 4. 2+ years on marketing & advertising analytics tools like/similar to Google Analytics 5. Experience driving growth strategy, sales operations and owning product that immediately drives the company's business objectives, growth and P/L
Good to Have- 1. Relevant industry/Start-up/Edu-tech experience in a similar role 2. Proven experience of handling multiple paid campaigns on (Search, Facebook, Affiliates, Influencers, etc.) 3. Exposure of other aspects of the marketing functions like social, brand, market research, pricing, etc 4. Cross functional experience across performance marketing, SEO & sales is a must with additional experience/exposure in product & program management 5. A high level of comfort with data and strong analytical skills
Why Work With Us: We take growth and learning seriously. Working with us could be your best decision if you’re looking to jump five steps ahead in 5x the amount of time. We offer exciting growth opportunities, cross functional learning & ownership. We also offer the chance to work on an exciting product, the opportunity to witness the growth of an early stage start up and be a part of it! You will be given real responsibilities, freedom to make decisions and come up with ideas and work closely with the founder and the core team, all in a flexible, casual and young (mostly under 30) work environment. Work from home (even without Covid), flexible work, free drinks & snacks, off-sites etc are just a regular part of our work life.
well-funded women-centric healthtech start-up
- Accountable for conversion% of visitors at Gynoveda.com
- Map customer journey, define use cases & service design to drive engagement & purchases
- Build frictionless online customer experience for website & app
- Optimize marketing funnels for customer acquisition, retention, video-content
- Develop mobile app for menstrual health tracking, online consultation, content marketing
- Drive marketing automation and integrate multiple online SaaS tools using API, plugins
- Build unified tech solutions for -
- Customers - online sales & support via responsive website and mobile app
- Employees - process & tools for operations, customer service, supply chain
We're Searching for a hard core sales person who is itching to move to marketing function.
Preferably alumnus of MICA, SIMC or a having a great communications background. Must have good sense of humour.
PS: This is complete EQUITY based role. People looking for salary do not apply.
What You Will Be Doing:
You are responsible for budgeting, planning and supervising all Marketing and CRM activities
Part of your duties will include more than assembling, leading and motivating your staff. Your dedication as their mentor is key.
Your well-thought-out strategy ensures an efficient customer experience during onboarding and conversion
Responsibility and strategic orientation for all CRM actions, aiming for a lasting increase in customer value
What You Bring To The Job:
After successfully graduating in Business Administration, Marketing or Business Informatics, resp. obtaining a comparable degree in a relevant field, you have logged at least 3-6 years of management experience in Marketing, preferably in a startup or eCommerce company
Online marketing is something you- re quite familiar with, but your focus is in offline-marketing
You wield an excellent record in developing marketing communication and advertisement media
Through your experience with classic B2B-sales, you know Call Centers/telemarketing like the back of your hand
Thanks to your outstanding analytic skills, you- re used to organize the marketing goals by using clearly measurable KPI. Your know-how about web-tracking and managing tags is a big plus for this field
You have experience in leading larger teams and come an open personality, a strong sense of responsibility, entrepreneurial thinking and negotiation power
Extraordinary conceptional skills, a creative mindset and a hands-on mentality are your strongest suits
Your readiness of mind, an independent and structured working method and a great sense of humor complete your profile
READ AGAIN: This is complete EQUITY based role. People looking for salary do not apply.