11+ Performance improvement Jobs in Chennai | Performance improvement Job openings in Chennai

Roles and Responsibilities:

·      Support the design and implementation of performance management systems, including goal-setting, performance evaluations, and employee development plans.

·      Need to conduct talent mapping aligned with the MHFA action plan.

·      Handle the performance management cycle process from start to end and monitor timely and accurate completion of the appraisals (e.g. forms and templates, communications).

·      Analyse performance data and generate reports to identify trends, opportunities, and areas for improvement.

·      Provide guidance and support to the team on skill development, competencies and to assess skill gap

·      Develop and work with new staff on Key Result Areas (KRAs) and Key Performance Indicator (KPIs) aligned with organizational goals

·      To Develop and update job descriptions and job specifications.

·      To keep job descriptions up-to-date, accurate and compliant with relevant details for all positions.

·      Conduct and Coordinate the interview process, collaborating with hiring managers to understand their specific needs.

·      To Monitor progress of tasks and key HR metrics.

·      Develop individual career maps for each staff member, working closely with them to coach and support their development.

·      Provide regular updates to management on the team's progress with their tasks and tie management performance accordingly.

·      Work on building HR systems and in charge of the automation of HR activities, processes and information.

·      Thorough understanding of the HRMS portal.

Job Requirements:

• Minimum of 5 to 7 years of relevant work experience in Human Resources with proven ability to manage a set of processes and to manage teams.
• Minimum of a Bachelor's degree in a relevant field is required e.g. Human Resources, Business Administration.

·       Strong communication, interpersonal, and organizational skills.

·       Strong problem-solving and decision-making abilities.

·       Demonstrated ability to handle confidential information with discretion.

·       Proficiency with Microsoft Office / Google Docs / Spreadsheet

Strong sales executive profile

Mandatory (Experience 1): Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory (Company): B2B SaaS Product companies

Mandatory(Exclusion) : Profiles with Only EdTech background will not be considered.Preferred (Consultative Selling): Strong listening skills with the ability to understand client business challenges and position SaaS solutions

Experience: 3-7 Years

Qualification- Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)

Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)

Roles and Responsibilities:

• Must have experience in Microservice architecture with the ability to collaborate effectively with team members and build positive working relationships.
• Design and build and deploy APIs to meet business requirements.
• High level of commitment to business satisfaction and agility.
• Strong work ethic and a passion for the role, with a positive attitude and a willingness to learn.
• Communicate effectively with the tech lead to thoroughly understand the requirements and highlight any blockers immediately.
• Handle programming and software development, including requirement gathering, bug fixing, testing, documenting, and implementation.
• Work in an agile environment to deliver high-quality solutions.
• Understand and implement Security, Logging, Auditing, Policy Management, and Performance Monitoring.
• Familiarity with relational databases (E.g.: Oracle), non-relational databases (E.g.: MongoDB), MSK Kafka, Docker, Kubernetes, and CICD Technologies (Jenkins, GitHub, Maven)

Job description

Years Of Experience : 3 to 5 Years

Notice Period : Immediate to 15 Days Joiners

Job Summary:

We are seeking a Product Manager to lead the strategy, roadmap, and execution of our product initiatives. The ideal candidate will work closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative and customer-centric solutions.

Key Responsibilities:

• Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch
• Define and execute the product roadmap for the E-commerce platform, ensuring alignment with business goals.
• Lead the development and enhancement of core platform features, including product discovery, checkout, payments, and post-purchase experience.
• Work closely with Technology, UX/UI, marketing, and analytics teams to improve user experience and optimize conversion rates.
• Analyze customer behavior, competitive insights, and industry trends to drive data-driven product decisions.
• Implement AI/ML-driven personalization, recommendation engines, and dynamic pricing strategies.
• Work on mobile-first optimizations and PWA enhancements for better performance and reach.
• Manage A/B testing, usability testing, and iterative improvements to drive continuous growth.
• Stay updated on E-commerce innovations, payment trends, and customer experience best practices.

Required skills and qualifications

• Strong experience in a dynamic product management role
• Proven success in overseeing all elements of the product development lifecycle
• High effectiveness in managing cross-functional teams
• Experience in delivering finely tuned product marketing strategies
• Exceptional writing and editing skills, combined with strong presentation skills
• Data analytics and metrics management skills
• Critical thinking and problem-solving skills
• Attention to detail
• Experience using computer-aided design (CAD) platforms

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in product design or engineering
• Previous experience in software and web development
• Proven experience in product management (preferably in [industry/domain, e.g., Fintech, E-commerce]).
• Demonstrable knowledge of SEM (search engine marketing) and online advertising
• Certified Product Manager (CPM) or New Product Development (NPD) Professional Certification a plus.
• Experience with Agile methodologies & Product analytic tools.

Key Responsibilities:

• Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
• Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
• Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
• Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
• Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
• Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.

Qualifications:

• Education:  MBA or equivalent from a prestigious institute such as IIM preferred.
• Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
• Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
• Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for an experienced Frontend Engineer to join our growing engineering team to help build and maintain HappyFox’s product offerings.

What you can expect as a Frontend Engineer at HappyFox:

• You will implement product features by writing clean, robust, reusable code with tests.
• You’ll work alongside the Product, Design, and, Backend Engineering teams to iterate on new features within HappyFox products.
• You'll help improve the overall experience of our product by improving the quality of the front-end features.
• You’ll help identify areas of improvement in the codebase and initiate projects to make HappyFox better.
• You’ll contribute to and follow our workflow process, alongside the rest of the Engineering team.

You should apply if:

• You have at least 3 years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
• You have a sound knowledge of HTML, CSS, and JavaScript.
• You have experience building single-page web apps and a good understanding of best practices in front-end development.
• You have experience in reviewing other team members' code and providing actionable comments.
• You have experience in following industry-standard coding practices.
• You have experience optimizing code and looking for ways to resolve performance issues.
• You are passionate about solving complex technical problems and troubleshooting issues.

Key Responsibilities 

Minimum Qualification