Senior Salesforce Developer

Job Responsibilities:

• Assist in the design, development, and maintenance of high-quality Android applications using Java/Kotlin.
• Work with Android Studio to write clean, efficient, and well-documented code.
• Implement and adhere to MVVM (Model-View-ViewModel) architectural patterns to ensure scalable and maintainable applications.
• Utilize Data Binding to streamline UI development and improve code readability.
• Develop user interfaces with a strong understanding of various Layouts (ConstraintLayout, LinearLayout, RelativeLayout, etc.) and responsive design principles.
• Integrate applications with RESTful Webservices using libraries like Retrofit to connect with backend services and handle data efficiently.
• Gain experience in interacting with databases, including basic operations with SQLite Database (Creating, Updating/Querying) for local data storage and understanding of server-side data interaction.
• Apply Debugging Skills using tools such as Logcat, Android Debugger (Debug), and Lint for identifying and resolving issues, and optimizing application performance.
• Leverage Plugin Tools like ADB Idea, Codata, and Lombok Plugin (if applicable) to enhance development workflow and productivity.
• Work with various Android APIs to implement new features and functionality.
• Participate in Testing the Android Application, including unit testing and collaborating with QA for functional and integration testing.
• Perform Lint for Code Inspection to ensure code quality, consistency, and adherence to best practices.
• Learn and apply fundamental Design Patterns (e.g., Singleton, Observer) in Android development.
• Collaborate effectively with cross-functional teams, including product managers, UI/UX designers, and backend developers, to define, design, and ship new features.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency and improve application performance.
• Stay up-to-date with the latest Android development trends and best practices.

Required Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
• 0-2 years of hands-on experience in Android application development.
• Solid understanding of Android SDK and Android Studio.
• Proficiency in at least one of the primary Android programming languages: Java or Kotlin.
• Familiarity with MVVM architecture.
• Basic knowledge of Data Binding.
• Understanding of various Android Layouts.
• Exposure to SQLite Database and concepts of server-side interaction.
• Familiarity with Retrofit for API consumption.
• Demonstrated Debugging Skills using relevant Android tools.
• Awareness of common Plugin Tools for Android development.
• Basic understanding of Android APIs.
• Knowledge of RESTful Webservices principles.
• Experience with testing methodologies for Android applications.
• Ability to use Lint for Code Inspection.
• Eagerness to learn and apply Design Patterns.
• Strong problem-solving abilities and attention to detail.
• Excellent communication and teamwork skills.
• A portfolio of personal or academic Android projects is a strong plus.

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

Conduct lead generation, prospecting, and qualifying potential new clients. Research companies to create strategic communication plans. Proactively schedule calls with prospective clients via phone and email (including cold calling)

Develop new business via the established channels (telephone and help desk system) and mass communication such as email and social media to introduce the EstateMaster solutions and identify appropriate buyers within the target market.

• Follow up on leads and conduct research to identify potential prospects.
• Assessing the results of marketing campaigns
• Support sales team to improve performance, control, and maintenance of their leads.
• Identify key buying influencers within these prospects to determine the budget and timeline.
• Build and cultivate prospect relationships by initiating communications and conducting follow-up communications to move opportunities through the sales funnel.
• Work with the Regional Sales Managers and President to develop and grow the sales pipeline to consistently meet quarterly revenue goals.
• Assisting Marketing Director in writing reports and analyzing data
• Helping to drive leads and online traffic with web-based activities and programs
• Prepare and analyze marketing and sales pipeline reports and dashboards.
• Good knowledge about Blockchain and Crypto is added advantage.

Identify partnership opportunities

Develop new relationships in effort to grow business and help company expand

Maintain existing business

Think critically when planning to assure project success

Must have experience in International sales in IT services

• Working closely with the client (typically Marketing / Communication heads) to understand their needs, company goals, vision, and prepare a high-level strategy spanning multiple platforms and types of content.
• Breaking down the client’s requirements in the form of a more granular content calendar
• Coordinating with designers, videographers, and other stakeholders to ensure overall smooth project flow and client satisfaction
• Doing primary or secondary research, as and when required, depending on the context
• Ensuring that the client receives error-free content and copy that is free of plagiarism
• Repurposing existing content into buckets that can be reposted on different platforms
• Brainstorm (along with the Account Manager) about how to drive traffic to the existing content and to improve overall KPIs for the client
• Diligent tracking and analytics of what's working and what's not working, and how to optimiz content for the next cycle

Summary:

Smart Joules is looking for a Chief Technology Officer (CTO) to drive the evolution of our technology platform (DeJoule) to make continuous energy optimization simple and profitable at scale. DeJoule is designed on the latest IOT and web technologies to continuously identify and correct for hidden inefficiencies in dynamic energy systems such as air conditioning and compressed air. It 1) collects data in real time from buildings and factories, 2) analyses real time and historical data using heuristic and machine learning algorithms to find hidden energy inefficiencies and optimum set points, and 3) continuously adjusts (controls) set points of various equipment installed in buildings and factories to minimize energy use. We are looking to build new capabilities in data-driven intelligence, user delight, universal compatibility and continuous optimization through full automation.

You will engage deeply with Smart Joules’ leadership and management team and customers to connect our software and its capabilities to our mission. The technology we build together will save 30% or more of the energy consumed in India’s most prominent buildings and factories that stand today and are yet to be built, and will displace the largest multi-nationals as the highest selling automation product in the Indian and other developing markets.

If you are passionate about stopping climate change, a believer in collaborative and multi-disciplinary innovation, capable of building and leading young and passionate technology teams, an expert in IoT and ready to commit yourself wholeheartedly to build the company that will manage the largest number of Joules in India by 2025, we’d like to meet you.

Overall Responsibilities:

• Build DeJoule into a product that can outcompete any other globally on automatic and continuous performance optimization at scale, user engagement and cost.
• Recruit, motivate, train and lead India’s #1 energy tech team.
• Strengthen the company culture around innovation and excellence so that DeJoule consistently remains ahead of the pack.
• Develop the company’s image as a global leader in the digital energy transition.

The Right Candidate:

• Is ready and hungry to work on the defining project of their professional career.
• Is able to cite specific experiences from their personal life and professional career where they have demonstrate that they have the ability to make tough decisions, to fight and win.
• Has 7+ years of experience building IOT & cloud technology platforms with mastery in System Design and Architecture, Database Administration, Data Structuring and Algorithms, Javascript frameworks (Angular.js, Node.js), AWS managed services (SNS,SQS, IoT core, Dynamo DB, Lambdas, Kinesis and others), Python and related technologies.
• Is humble and collaborative, with a deep-seated ambition to have a significant impact at a global scale.
• Has worked in a start-up or in start-up-like conditions with volatility, uncertainty, complexity and ambiguity.

About Smart Joules:

Smart Joules is India’s leading energy efficiency company on a mission to stop climate change by making continuous energy optimization simple and profitable at scalable for buildings and factories. We have pioneered the servitization model in the energy efficiency space in India and established leadership position in the healthcare industry with long-term projects in almost all states. Our clients are saving up to 70% in energy costs and have modernized their facilities with industry-leading technologies without making any up-front investments.

Led by an MIT/Berkeley Alumnus, an award-winning engineer from the Indian Navy, and a financial wizard, our team of 100+ professionals has a comprehensive set of capabilities spanning project development, design, financing, execution, cutting-edge IOT technologies, analytics and operations. We have won national and international awards, including recognition as a “Champion of Change” by the Prime Minister’s Office.

Our financial supporters include Asian Development Bank, Sangam Ventures, Max Ventures & Industries, Raintree Family Office, Echoing Green, Harvard University, TATA Trusts, David & Lucile Packard Foundation, TATA Cleantech Capital, Yes Bank, World Bank, SIDBI and some of India’s most prominent business families.

We like to work hard and play hard. Inspired by MIT’s motto “Mens et Manus”, we believe in using our minds and hands to develop and utilize technology for practical application. If you are curious to learn more about us, visit our LinkedIn page and the links we have posted.

• discussing clients’ requirements and proposed solutions with a senior developer (for developers at mid-skill level and below)
• writing and testing code
• collaborating with other developers
• using development tools (see below)

Development tools are used by software developers to write and test code, often as a team. Common development tools include:

• integrated development environments (eg Eclipse, IntelliJ): for writing and editing code
• source control management (eg Git, SVN, Mercurial): to enable teams to work together to manage changes to source code
• issue management systems (eg Jira): for managing a list of issues or improvements
• test driven development: for writing code to test your code

Zonal School Sales Manager

About the role :

At HealthSetGo, we have a team of bright, passionate business development managers, who believe in our company motto that we don't just sell our solutions to our customers, but we sell ourselves: our love of innovation, our empathetic approach to winning and retaining customers, and desire to delight everyone we come in contact with. We want someone to be a part of this team and take HealthSetGo to further greatness.

This exciting role will involve the following responsibilities :

Strategy :

- Take responsibility for Business Development strategy and its execution

- Decide on roll-out strategy, manage process of growing into new markets

- Identify potential business opportunities, size the opportunity to determine its attractiveness and priority, prepare a plan for addressing it, and executing this plan directly

- Work closely with Product, Tech and Ops teams to design leading products with revenue impacts

- Give feedback and insights to how products are viewed by the market, and give input into product management and development prioritization processes

Process :

- Manage sales process, systems and pipeline to achieve 'scalable intimacy' and win valuable business swiftly

- Manage account management process and systems to ensure customer loyalty and retention, encourage word-of-mouth advertising, high customer satisfaction, and increase in value for existing accounts

Business Development :

- Actively pursue strategic or large business development opportunities, taking responsibility for winning the business and maximizing its commercial success

- Identify new channels for integrating or distributing our technology, and leading the development and success of those new channels

- Strike deals to maximize monetization potential of the product set, including identifying and prioritizing new opportunities

About you :

Here at HealthSetGo we value dedication, enthusiasm, and a love of innovation. We are disrupting the Healthcare industry, and welcome candidates who want to be a part of this ambitious journey. But it's not just hard work, we definitely appreciate a bit of quirkiness and fun along the way. You have a strong technical background, able to understand the capabilities of our technologies and design high-level solutions for potential customers and partners you will have experience selling education, Edutech, or childcare solutions to Schools or Government you will have experience of sales and account management

- You recognize the role account management can play alongside sales, and can create initiatives and campaigns for retention and engagement alongside new business and marketing initiatives

- You will have a strong understanding of the education, healthcare, and schools space, with a network of contacts you have built up in those circles

- You will be brilliant at spotting new channels for our product and services, and have the confidence and tenacity to reach out and develop those channels to achieve revenue targets

- You will be a natural negotiator, able to get contracts and deals signed with partners and knowing where to push and where to acquiesce, building a relationship alongside winning the deal

- You will love winning deals, and create a culture of vibrancy and success within your department

- You are able to think strategically alongside a passion to turn strategy into results

- You will be charming, personable, and sincere, embodying the HealthSetGo spirit as you interact with the outside world

- You are a natural communicator, not just to your peers but providing insight and updates to the office of the CEO

- You have a sense of humour, are ambitious, and love the thrill and madness of working in a start-up environment.

About HealthSetGo :

HealthSetGo is India's largest healthcare organisation for schools with the mission to nurture the largest network of health promoting schools; hence achieving the vision of a healthy India. Founded by Priya Prakash, HealthSetGo currently operates in over 70+ cities across India with 250,000+ students and parents under its award-winning flagship Health Program HealthSetGo CARE which monitors the healthy growth and health education of students at School. Aligned with the Sustainable Development Goals 3&4, HealthSetGo aims to nurture India's health ecosystem. HealthSetGo has won many awards including Indian Education Award, IDA Award, Healthcare Innovation Award, Cartier Women's Initiative Award with its founder being inducted into the Forbes 30 under 30 Asia 2018 list.