Senior consultant

Strong UX Design / Product Design profile

Mandatory - Minimum 9+ YOE in UX / Product Design

Mandatory - Strong portfolio of UX / Product Design works,

Team handling of UX designers and project management

Mandatory - Design Education (BDes, MDes, BFA, MFA or Similar Design Degrees)

Mandatory - Should NOT have more than 12 Years of Total Experience

Job description

We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities

• Interacting with customers over the phone, by email, or by chat to provide information and services
• Answering customer inquiries and complaints
• Handling customer issues and conflicts
• Escalating issues to the appropriate team
• Good understanding of Customer Support Business

Preferred candidate profile

- Graduates only

- Good communication skills

Sales Growth Hacker

About the Company:

SaveIN is India’s first social finance based neo bank, that aims to offer unique financial products and services to its customers in a never seen before, fully digital avatar through its mobile app.

Founded by a group of experienced CXOs from Banking, Fintech, Consulting and Media, SaveIN is working towards disrupting the way Indians transact, bank and save money.

At present, SaveIN is offering a revolutionary, new to market, product that is digitizing the way individuals lend and borrow money, within their trusted contacts like family, friends and acquaintance. In due course, SaveIN aims to launch several other financial products and services in the personal finance and banking domain.

Our promise to you:

• We aim to hire the best of talent, passionate about the vision of SaveIN
• We aim to create an equal opportunity, open, challenging as well as rewarding environment to bring the best out of our people
• We are here to be a large, prosperous, profitable, and resilient organization so that we may serve our customers sustainably across economic cycles, we aim to achieve this in the most ethical and transparent manner possible
• Being compliant is not only an obligation, but a chosen way of life
• We would love to see you grow and are committed to do our best in contributing towards your success

About the role:

SaveIN is looking for a Sales Growth Hacker

You will be responsible for driving growth by Identifying new business opportunities, pitch company’s product and services and close these opportunities, manage these partnerships, plan monthly initiatives and sales targets to drive business objectives

Location: Gurgaon/ Work from home

Reporting: Founding member & COO

Key responsibilities:

• Define and execute Sales strategies in accordance with overall business objectives
• Following up new business opportunities and setting up meetings
• Able to develop and maintain broad and deep external partner relations with company partners
• To achieve sales targets by working with partners
• Address customer queries for key business processes
• Listen to the needs of the customer and share insights with product and marketing teams to help create and deliver solutions for customers
• Act as a product, domain and market expert through presentations & demo videos and onboarding videos to customers

Skills and competencies:

• Education: Graduate/Post-graduate with experience in Sales
• 2+ years of experience in Business Development/Partnerships
• Experience in B2C product/ mobile based product
• Past experience as a Banking/insurance RM can be an added advantage
• Entrepreneurial mindset with an ability to take complete ownership

• 6+ years of experience in software development with strong expertise in Java (8+), JavaScript, HTML, CSS, PL/SQL.
• Hands-on expertise in frameworks and tools: Spring Boot, ReactJS, NodeJS, REST, SOAP.
• Version Control: Proficient in Git.
• Backend & Databases: Experience with Oracle and Postgres DB (Shining Stars).
• CI/CD Tools: Skilled in Jenkins, GitHub, TDD/BDD.
• Testing Tools: Practical experience with ReadyAPI, Postman, Jest, JUnit.
• Cloud Technologies: Exposure to OCI, Azure, AWS.
• AI Tools: Familiar with GitHub Copilot.
• Containerization & Architecture: Proficient in Docker, Kubernetes (K8s), Microservices, Microfrontend.
• Nice to Have: Test automation experience with Selenium, Java Cucumber, and Kafka

Our organization maintains a diverse set of applications written primarily in C#. The

repository includes ASP.NET MVC solutions on .NET Framework 4.8, Windows Forms

utilities, PowerShell scripts, and newer ASP.NET Core services targeting .NET 8.0. Key

technologies used across these projects include PetaPoco, log4net, Twilio APIs, Selenium

WebDriver and integration with OpenAI’s ChatGPT service.

Responsibilities

• Enhance and maintain our main web application, ASCLOGS, built on ASP.NET MVC

(.NET Framework 4.8) with features such as authentication, PDF generation via

IronPdf, audit logging with log4net, Twilio SMS integration, and data access through

PetaPoco.

• Support multiple companion projects including:

• CopyForm, an MVC tool that copies form templates between SQL Server

databases using AJAX and PetaPoco data access.

• SQLImportApp, a WinForms importer leveraging ExcelDataReader and

Z.Dapper.Plus for bulk inserts.

• DEAVerification, a WinForms app automating data retrieval via Selenium

WebDriver and storing results with PetaPoco.

• UniversalScrapperAPI, an ASP.NET Web API that scrapes licensing

information using Selenium and logs results with log4net.

• HL7DocAssistantSync, a VB.NET library for HL7 message processing and

PDF generation with PdfSharp.

• ChatGPT Implementation, a .NET 8 Web API example showing how we

integrate with OpenAI's ChatGPT service.

• S3MicroService, a .NET 8 Web API using AWS SDK packages

(AWSSDK.S3, AWSSDK.Extensions.NETCore.Setup) and Entity Framework

Core for storage.

• Maintain PowerShell utilities used for onboarding tasks such as document-to-PDF

conversion and CSV generation.

• Review existing code to improve reliability, enhance testability, and refactor large

code files (for example, BusinessLayer/BusinessLayer.cs is roughly 28k lines).

• Work closely with stakeholders to gather requirements for new features and ensure

compatibility with our SQL Server backend.

• Assist in modernizing legacy components and implementing best practices for

security, error handling, logging, and deployment automation.

Required Skills

• 10+ years of development experience

• Extensive experience with C# and the .NET ecosystem, including both legacy .NET

Framework and modern .NET Core / .NET 8.

• Solid understanding of ASP.NET MVC, Web API, and Windows Forms development.

• Familiarity with PetaPoco, Entity Framework Core, and SQL Server.

• Experience integrating third-party services such as Twilio, OpenAI, Selenium

WebDriver.

• Ability to write and troubleshoot PowerShell scripts for automation tasks.

• Comfortable navigating large codebases and improving code quality through

refactoring, unit testing, and documentation.

• Proficiency with version control (Git) and the Visual Studio toolchain.

Preferred Skills

• Background in healthcare or regulated industries, since many applications manage

sensitive data (e.g., DEA verification, HL7 messaging).

• Knowledge of PDF generation libraries (IronPdf, PdfSharp) and logging frameworks

(log4net).

• Experience with CI/CD pipelines for .NET applications.

• Nice to have Unit Testing frameworks (i.e. NUnit, MS Testing Framework )

Location & Work Environment

This role requires working with Visual Studio on Windows for the .NET Framework solutions

and .NET 8 projects. Experience with IIS or IIS Express is helpful for local development and

testing.

Location - Hyderabad

Technical Expertise

Mandatory:

• Should be a team player with at least 8 years of provensystem administrator/pre-sales experience.
• Should have deep technical knowledge and real-world usage ofapplication and operating system environments.
• Should have strong knowledge of windows/Linux operatingsystems.
•  Should have knowledge on networking concepts, network devices(VPN), security concepts (MFA), network protocols, filesystems & AAA.
•  Should have strong knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.).
•  Should be proactive, self-motivated and should be able to partnerclosely with the sales Account Manager.
•  Should have ability to map customer’s requirement to thecompany product.
•  Good to have expereince in RFP.
•  Should be aware about Telugu, Hindi, Engilsh language.
•  Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
•  Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions.  Should be willing to travel to customer location based on requirement.  Troubleshoot issues, resolve technical challenges, and ensure successful deployment and integration of the digital workspace solution.  Collaborate with cross functional teams, including support, engineering, and project management, to address customer needs and concerns.

Role and Responsibilities:

•  Learn & certify in on the Company's products.
•  Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.
•  Good knowledge of the competitive product mainly in VDI andVPN (remote access) domain.
•  Should conduct interactive demonstrations remotely or physically.
•  Pre-sales Account management and presentation.
•  Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.
•  Prepare competitive study documents andarchitecture documents.
•  Build, improve and maintain high standard of pre-sales andpost-sales support.
•  Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.
•  Manage customer expectations and demonstrate a strongfollow-up on customer’s inquiries.
•  Give technical training to partner’s sales and pre-sales team.
•  Industry Knowledge
•  Understanding of industry trends, challenges, and best practices related to digital workspaces, remote work, and workforce transformation.
•  Familiarity with compliance regulations, security considerations, and data privacy requirements in relation to digital workspace solutions.

• Good to have:
•  Pre-sales experience in a Startup preferably in the VDI,VPN, MFA, MDM, Azure, AWS etc.
•  Prior knowledge of Accops products.
•  Knowledge in solution designing/ Solution architecture.
•  Customer interactions at management level.
•  Knowledge of windows server/windows
• 10/RDS license.
•  Prior experience in drafting RFP and understanding about process in RFP and GEM portal
•  Implementation of one or more of products mentioned in Technical skill requirement. 

Front End developers

• Angular.JS experience
• MongoDB query and aggregation experience (not a database administrator)
• GraphQL experience
• Node.JS and Typescript experience
• CSS and SCSS experience
• CI/CD experience with GitHub actions

Backend Developers:

• Software development experience, one of Python (preferred) or Node.JS/Typescript)
• Experience with Messaging architectures - RabbitMQ (preference) or Kafka
• Experience with docker-containers 
• Experience with Apache NiFi (valued but not necessary)
• Experience with designing or implementing horizontally scalable solutions
• Experience working with RESTful APIs
• CI/CD experience with GitHub actions
• Experience with Azure cloud

• Excellent communication (Written & Verbal), presentation skills with a positive attitude to engage with stakeholders 
• At least 4 years of hands-oncoding experience in test automation, preferably VB script (must be presently working in automation project)
• At least 1 year of experience in Mobile automation (iOS and Android)
• Design, create and maintain Automated Test Scripts for the front end and back-end systems
• Enhance existing/create automation test frameworks
• Knowledge of pipeline execution
• Experience in Agile Scrum methodologies in sprint automation Test design and automation experience in web applications client-server applications mobile applications 
• Knowledge of Jira, BDD Cucumber etc.

Role & Responsibilities -:

1. Strong knowledge of PHP web frameworks such as Laravel
2. Knowledge of object oriented PHP programming & Restful API
3. Strong knowledge of Akamai CDN, Redis, AWS services
4. Understanding of LAMP and MVC design patterns
5. Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3, JS

framework

1. Knowledge of Payment Gateway
2. Familiarity with MySQL/ PgSQL/ Mongo databases
3. Proficient understanding of code versioning tools, such as Git
4. Understanding accessibility and security compliance
5. Understanding fundamental design principles behind a scalable application.
6. User authentication and authorization between multiple systems, servers, and

environments

Skills:

1. Building and maintenance of applications.
2. Extensive understanding of project management processes, principles and

methodologies.

1. Writing maintainable and high performance code.
2. Keeping up with the trends in technology and being up for challenges.

Qualification:

1. B. Tech in Computer Science or Bachelor’s degree in Engineering
2. Master’s degree in Computer Applications /M Tec. would be preferred.