Senior consultant

About the Role:

The DevOps team is responsible for building and running the ecosystem that delivers services to our customers internally and externally. They are embedded in project tribes to collaborate and ensure project objectives are achieved within time, cost, and quality.

In true DevOps spirit, they will improve the DevOps process and ensure Cloud Infrastructure architectural integrity, automating where possible and ensuring production website stability, integrity, performance, and supportability.

Required Skills & Experience:

● Degree in IT/Software Engineering or similar, or equivalent practical experience

● 2-4 years experience in DevOps supporting cloud environments, specifically in AWS or GCP

● 1+ year experience with automation tools and performing refactorisation

● Excellent technical problem-solving skills which you can quickly draw on in unfamiliar situations

● Exposure to Agile/DevOps principles and CI/CD tools

● Good written skills and demonstrated experience in documentation of work

● Good capabilities in source control technologies such as Git

● Good capabilities with Python/Bash/PowerShell

● Familiarity with multiple operating systems, particularly Linux

● Good spoken and written English

Must-haves:

● AWS certification or similar Cloud certification and working cloud support experience

● Experience with Docker or Kubernetes (EKS)

● Experience with Terraform

● Experience in setting up Prometheus and Grafana in Amazon EKS

Good-to-have:

● Experience with CDN tools

● Experience with using cloud security tools

● Experience with multiple public cloud providers (AWS/GCP/Azure)

● Experience with SQL / MongoDB / PostgreSQL / GraphQL

● Experience with Content Mgmt tools and Front End applicmations

Key Responsibilities:

1. To support the DevOps process for web-based products hosted on cloud infrastructure, specifically:

● To respond and complete tickets, meet SLAs, and manage Reporter expectations.

● To collaborate with assigned tribe change streams to deliver project/change objectives:

a. Understand requirements, and support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews.

b. Build software and systems to manage infrastructure and applications through automation deployment.

c. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve performance, reliability, scalability, security, and velocity.

● Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.

● To monitor and respond to alerts, issues, and incidents about cloud infrastructure (and corporate infrastructure as required).

● Practice sustainable incident response and provide appropriate communications and blameless post-mortems.

2. To drive DevOps process and Cloud infrastructure improvements as part of service and security improvement roadmap, specifically:

● Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.

● To support training and learning by sharing knowledge with the Tech team and taking responsibility for own professional development.

● Explore and evaluate new technologies and solutions to push our capabilities forward.

● To articulate and escalate risks and issues, provide recommended solutions to problems, and implement them.

● Document procedures, configuration changes, and guidelines.

3. To maintain cloud infrastructure and networking as per Cloud policy, standards, and governance requirements.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time without notice.

After-hours support, as agreed, for eg, on-call support, releases that need to be done out of business hours due to potential risk of disruption to the business, incidents work that needs to be resolved as a priority.

Job Description

The Opportunity

The Springboard engineering team is looking for software engineers with strong backend & frontend technical expertise. In this role, you would be responsible for building exciting features aimed at improving our student experience and expanding our student base, using the latest technologies like GenAI, as relevant. You would also contribute to making our platform more robust, flexible and scalable. This is a great opportunity to create a meaningful impact as well as grow in your career.

We are looking for engineers with different levels of experience and expertise. Depending on your proficiency levels, you will join our team as a Software Engineer II, Senior Software Engineer or Lead Software Engineer.

Responsibilities

• Design and develop features for the Springboard platform, which enriches the learning experience of thousands through human guided learning at scale
• Own quality and reliability of the product by getting hands on with code and design reviews, debugging complex issues and so on
• Contribute to the platform architecture through redesign of complex features based on evolving business needs
• Influence and establish best engineering practices through solid design decisions, processes and tools
• Provide technical mentoring to team members

You

• You have experience with web application development, on both, backend and frontend.
• You have a solid understanding of software design principles and best practices.
• You have hands-on experience in,
• Coding and debugging complex systems, with frontend integration.
• Code review, responsible for production deployments.
• Building scalable and fault-tolerant applications.
• Re-architecting / re-designing complex systems / features (i.e. managing technical debt).
• Defining and following best practices for frontend and backend systems.
• You have excellent problem solving skills and are comfortable handling ambiguity.
• You are able to analyze various alternatives and reach optimal decisions. 
• You are willing to challenge the status quo, express your opinion and drive change.
• You are able to plan reasonably complex pieces of work and can handle changing priorities, unknowns and challenges with support. You want to contribute to the platform roadmap, aligning with the organization priorities and goals.
• You enjoy mentoring others and helping them solve challenging problems.
• You have excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner. You are able to communicate with various stakeholders to understand their requirements.
• You are a proponent of quality - building best practices, introducing new processes and improvements to make the team more efficient.

Non-negotiables

Must have

• Expertise in Backend development (Python & Django experience preferred)
• Expertise in Frontend development (AngularJS / ReactJS / VueJS experience preferred)
• Experience working with SQL databases
• Experience building multiple significant features for web applications

Good to have

• Experience with Google Cloud Platform (or any cloud platform)
• Experience working with any Learning Management System (LMS), such as Canvas
• Experience working with GenAI ecosystem, including usage of AI tools such as code completion
• Experience with CI/CD pipelines and applications deployed on Kubernetes
• Experience with refactoring (redesigning complex systems / features, breaking monolith into services)
• Experience working with NoSQL databases
• Experience with Web performance optimization, SEO, Gatsby and FE Analytics
• Delivery skills, specifically planning open ended projects
• Mentoring skills

Expectations

• Able to work with open ended problems and come up with efficient solutions
• Able to communicate effectively with business stakeholders to clarify requirements for small to medium tasks and own end to end delivery
• Able to communicate estimations, plan deviations and blockers in an efficient and timely manner to all project stakeholders

·         Professional experience as UI/UX Designer, preferably who has worked in healthcare EMR and in designing mobile applications

·         Strong portfolio demonstrating effective and attractive designs

·         Mastery of standard design tools (Adobe XD, Photoshop, Illustrator, etc.)

·         Excellent knowledge of emerging UX and visual design trends

·         Experience in conducting users interviews and usability testing

·         Understanding of user centered and responsive design

·         Ability to clearly and effectively communicate design processes, ideas, and solutions

·         Be open to receiving feedback and constructive criticism

• Relevant Experience : Minimum 2 Years
• You have prior experience developing and working on consumer facing web/app products
• Hands-on experience on Python. Exceptions can be made if you’re really good on any other language with experience on building web/app based tech products
• Experience in at least one of the following frameworks - Django, Flask, Falcon, web2py, Twisted, Tornado
• Working knowledge of MySQL, MongoDB, Redis
• Good understanding of Data Structures, Algorithms and Operating Systems
• You've worked with core AWS services in the past and have experience with EC2, ELB, AutoScaling, CloudFront, S3
• You can dabble in Frontend codebases using HTML, CSS and Javascript
• You love doing things efficiently. At Fynd, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves
• You might not have experience with all the tools that we use but you can learn those given the guidance and resources

• Administration and Support for Azure DevOps Server/Services
• Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
• Process Template Customization and Deployment model
• Migration, Upgrade, Monitor, and Maintenance of ADS Instance
• Automation using REST API to build Extensions and Custom Reporting
• Expert in all Modules of Azure DevOps Server/Service (Work Item, SCM/VC, Build, Release, Test, Reporting Management)"

• CICD Orchestration tools and other SCM/VC tools

• Microsoft MCSD Application Lifecycle Management certified
• A bachelor or master degree with a minimum of 6 years relevant work experience in Azure DevOps Server/Services (SaaS)
• Good communication skills
• Strong knowledge of application lifecycle workflows and processes involved in the design, development, deployment, test, and maintenance of software systems in the Windows environment
• Visual Studio and the .NET Framework experience is required "

• Administration and Support for Azure DevOps Server/Services
• Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
• Process Template Customization and Deployment model
• Work with the user community to adopt new features, enable new use cases, and help resolve any issues
• Create customizations and tools to help support the team’s needs (PM, Dev, Test, & Ops)
• Take the lead in the validation of the application.
• Monitor the health of the solution and take proactive steps to ensure reliable availability and performance
• Manage patches and updates for tooling solutions and related hosting environments including the operating system
• Automate the process for Maintenance"

We are looking for skilled iOS developers who are passionate about solving digital payment problems for over a billion Indians.

Requirements:

• At least 4 years of experience in developing, releasing, and maintaining iOS mobile applications.
• Ability to write efficient, reusable, and maintainable code in Swift.
• Excellent expertise in iOS SDK frameworks and fundamentals.
• Amazing debugging skills with the ability to write unit test cases Strong computer science fundamentals.
• Startup friendly i.e self-starter, quick learner, hard-working, and passionate.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.