11+ People skills Jobs in Delhi, NCR and Gurgaon | People skills Job openings in Delhi, NCR and Gurgaon

• Manage relations with existing clients, make client reports and quotations.
• Onboard new clients on our mobile application and maintain a healthy relation with them by catering to every infrastructural material and other requirements
• Set up and conduct business collaboration meetings with companies and our suppliers.
• Identify new avenues of growth, suggesting and building campaigns which can benefit the overall performance of the sales department.
• Convert leads to business with lead generation, customer interaction, and persuasive skills
• Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics.
• Communicate with various target groups, understanding their needs, maintaining relationships 
• Identify sales leads, pitch services to new clients, and maintain a good working relationship with them.
• Work with the internal product and management teams to increase sales opportunities for the organization

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No. of Openings: 600

Salary: ₹16,500 – ₹17,500 per month

Languages Required: English and Hindi

Skills Required: MS Excel, Calling, Communication

Experience: 0 – 3 years

Qualification: Graduation (10 + 2 + 3)

Age Limit: 18 – 30 years

Job Description

Are you passionate about customer service and sales?

Are you looking to kickstart your career in a thriving, growth-focused environment?

If yes, Axis BPO Process invites you to join our team as a Tele Sales - Customer Care Executive!

This is an exciting opportunity for fresh graduates and experienced professionals alike to grow in a dynamic and supportive workplace. As part of our team, you will:

• Handle Inbound Calls:
• Deliver personalized and effective assistance to customers by addressing inquiries, resolving issues, and ensuring complete satisfaction.
• Cross-Sell Products and Services:
• Identify customer needs and offer tailored product and service solutions to maximize value for the customer and boost revenue.
• Maintain Accurate Records:
• Ensure that all customer interactions and transactions are meticulously documented for tracking progress and improving service quality.
• Follow Company Policies:
• Uphold the highest standards of professionalism by adhering to all company policies and procedures regarding customer care and sales.

Why Join Axis BPO Process?

✅ Immediate joining opportunity

✅ Day shift and comfortable work timings

✅ Build strong skills in customer management and sales techniques

✅ Learn from an experienced, supportive, and collaborative team

✅ Steady career growth with one of the fastest-growing BPOs

If you are enthusiastic about delivering exceptional customer experiences, have excellent communication skills in English and Hindi, and enjoy working in a results-driven environment — this role is for you!

Take the first step towards an exciting career with Axis BPO Process.

Apply today and be a part of our success story!

Publicis Sapient Overview:

The Senior Associate People Senior Associate L1 in Data Engineering, you will translate client requirements into technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution 

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Job Summary:

As Senior Associate L2 in Data Engineering, you will translate client requirements into technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution

The role requires a hands-on technologist who has strong programming background like Java / Scala / Python, should have experience in Data Ingestion, Integration and data Wrangling, Computation, Analytics pipelines and exposure to Hadoop ecosystem components. You are also required to have hands-on knowledge on at least one of AWS, GCP, Azure cloud platforms.

Role & Responsibilities:

Your role is focused on Design, Development and delivery of solutions involving:

• Data Integration, Processing & Governance

• Data Storage and Computation Frameworks, Performance Optimizations

• Analytics & Visualizations

• Infrastructure & Cloud Computing

• Data Management Platforms

• Implement scalable architectural models for data processing and storage

• Build functionality for data ingestion from multiple heterogeneous sources in batch & real-time mode

• Build functionality for data analytics, search and aggregation

Experience Guidelines:

Mandatory Experience and Competencies:

# Competency

1.Overall 5+ years of IT experience with 3+ years in Data related technologies

2.Minimum 2.5 years of experience in Big Data technologies and working exposure in at least one cloud platform on related data services (AWS / Azure / GCP)

3.Hands-on experience with the Hadoop stack – HDFS, sqoop, kafka, Pulsar, NiFi, Spark, Spark Streaming, Flink, Storm, hive, oozie, airflow and other components required in building end to end data pipeline.

4.Strong experience in at least of the programming language Java, Scala, Python. Java preferable

5.Hands-on working knowledge of NoSQL and MPP data platforms like Hbase, MongoDb, Cassandra, AWS Redshift, Azure SQLDW, GCP BigQuery etc

6.Well-versed and working knowledge with data platform related services on at least 1 cloud platform, IAM and data security

Preferred Experience and Knowledge (Good to Have):

# Competency

1.Good knowledge of traditional ETL tools (Informatica, Talend, etc) and database technologies (Oracle, MySQL, SQL Server, Postgres) with hands on experience

2.Knowledge on data governance processes (security, lineage, catalog) and tools like Collibra, Alation etc

3.Knowledge on distributed messaging frameworks like ActiveMQ / RabbiMQ / Solace, search & indexing and Micro services architectures

4.Performance tuning and optimization of data pipelines

5.CI/CD – Infra provisioning on cloud, auto build & deployment pipelines, code quality

6.Cloud data specialty and other related Big data technology certifications

Personal Attributes:

• Strong written and verbal communication skills

• Articulation skills

• Good team player

• Self-starter who requires minimal oversight

• Ability to prioritize and manage multiple tasks

• Process orientation and the ability to define and set up processes

Responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Develop and maintain high-quality Android applications using Kotlin programming language.
• Design, build and maintain high-performance, reusable, and reliable code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Work with external data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering or related field.
• 2+ years of experience in Android development using Kotlin.
• Strong knowledge of Android SDK, Android UI design principles, and Material Design.
• Experience with RESTful APIs, JSON, and XML.
• Familiarity with cloud message APIs and push notifications.
• Understanding of code versioning tools such as Git.
• Familiarity with continuous integration.
• Good understanding of object-oriented programming, software design patterns and algorithms.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

• Manpower Planning
• Sourcing as per profile requirements
• Conducting Interviews
• Creating assessment mechanisms
• Joining and onboarding of employees
• Creating the induction module
• Streamlining exit process and formalities
• Maintaining employee data
• Remaining updated with current trends, policies and benefits
• Effectively introducing and executing policies and processes
• Creating the engagement calendar
• Organizing employee engagement programs independently
• Rolling out initiatives to strengthen core values
• Grievances handling and Employee counselling
• Handling queries around compensation and benefits
• Ensuring timely updation of HRMS Software for attendance for the smooth and timely running of payroll
• Creating job descriptions
• Creating a performance review mechanism
• Staying updated with new tools and ideologies related to performance

• Masters in HR
• Min 4 years of experience
• Analytical skills understanding of HR metrics
• Keeps updated with latest trends and market knowledge
• Ability to work under pressure
• Knowledge of various labor laws like PF, ESIC, PT, Minimum wages Act, Bonus Act , Maternity Benefit Act, Delhi Shops and Establishments Act etc .

• Establishing checks and balances for smooth execution
• Liaisoning with the designers for clarifications. approvals and sign offs
• Submitting pricing proposals and production cost estimates
• Calculating the production costs and sharing this with the Manufacturing Head for execution to further deal with external/ internal vendors/ stakeholders
• Creating of the production plan. This exercise would be conducted in partnership with the Designers and the Business Head of the company
• Ensuring alignment on the production plan with concerned stakeholders in the manufacturing team
• Ensuring that execution is as per the launch plan
• Ordering fabric, ensuring its availability in house (as per schedule) and verifying the quantity received vis--vis the order
• Authorizing if the fabric can be used for manufacturing or not
• Setting up stringent and robust processes to ensure quality assurance of the raw materials (mainly fabric) at the source of printing /weaving
• Benchmarking the company's products, samples and accessories with others in the industry and submitting competitor analysis to the designers and Business Head

Desired Candidate Profile

• MBA/ Masters in Supply Chain/ Planning
• Prior experience as a Merchandising Head in the apparel sector
• 10+ years of relevant experience (preferable)
• Strong Planning skills
• Analytical aptitude
• Customer FIRST Mindset
• Excellent communication Skills
• Strong interpersonal Skills
• Adept at stakeholder management
• Technology Mindset
• Exposure to process automation
• People management ability
• Strong prioritization and organizing skills
• Ability to get work done through others
• Ability to multitask    

Responsibilities:

• You'll be expected to work closely with other team members and mentor junior developers.
• You must take pride in your work and have keen attention to detail.
• Should have hands-on experience with C# programming including. NET Framework, ASP. NET and. NET Core.
• Analyze requirements and provide estimates.
• Ensure adherence to delivery schedules & quality processes and establish solutions for the client.
• Ensure development projects are delivered properly to meet the requirements of the client.
• Ensure that software enhancements and system fixes meet intended business needs according to defined requirements.
• Prepare technical specifications from which application programs will be developed and execute QA routines to ensure quality of software.
• Assist in the planning and deployment of software releases.

Requirements:

• Design and/or development experience with. NET, C#, ASP. NET, . Net Core, MVC, MVVM, WPF, Micro Services, React, AngularJS, jQuery, JavaScript, C3 D3 CSS, Azure Services in an n-tier architecture.
• Database design and development (Oracle or Microsoft SQL Server or MySQL or MongoDB).
• React Native experience is highly desirable.
• Experience with Web Services and Service Oriented Architecture.
• Experience with concurrent development source control (Git) and continuous integration (Pipeline or Jenkins or Bamboo).
• Timely creation of appropriate documents e. g. Application Architecture, Database Schema, Sequence diagrams, Class diagrams, etc.
• Interpersonal communication and organisational skills required to operate as a contributing member of virtual teams that deliver quality services.