UX Designer

Role: MIS Analyst

Location: Hyderabad

Experience Required: 4 to 8 Years

Key Skills:

MIS Analyst with 4 Plus Years of Experience.

Strong Experience in Pivot Tables.

Strong Experience in PowerPoint Presentation

Good Experience in Data Validation, Vlookup

Excellent Communication

About Us: YMGrad is a leading study abroad consultancy firm dedicated to helping students achieve their dreams of higher education abroad. We provide comprehensive services, including application assistance, university shortlisting, and expert guidance throughout the admissions process.

Job Overview: We are seeking a skilled and motivated Content Writer to join our dynamic team. This role involves crafting compelling and personalized application materials, including Statements of Purpose (SOPs), Letters of Recommendation (LORs), resumes, and other college applications. Additionally, the writer will produce SEO-friendly blogs on study-abroad topics and provide consultancy to clients about the admissions process. The ideal candidate will be adaptable, collaborative, and enthusiastic about contributing to various aspects of our consultancy services.

Key Responsibilities:

1. Application Materials: Write and edit Statements of Purpose (SOPs), Letters of Recommendation (LORs), resumes, and other application documents tailored to individual client profiles.

2. Blog Writing: Develop and publish SEO-friendly blog content on study abroad topics, including tips, trends, and country-specific information.

3. Client Consultation: Provide personalized advice to clients regarding the admissions process, application strategies, and document requirements.

4. University Shortlisting: Assist clients in shortlisting suitable universities based on their academic profile, career goals, and preferences.

5. Collaborative Support: Work closely with other team members, including advisors and counselors, to ensure a seamless and integrated service for clients.

6. Quality Assurance: Ensure all written content is error-free, adheres to client requirements, and maintains high standards of professionalism.

7. Continuous Improvement: Stay updated on changes in the study abroad landscape and admissions requirements to provide current and accurate advice.

Job Types: Full-time, Permanent

Pay: 3-4 LPA

Benefits:

• Leave encashment
• Paid sick time

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Application Question(s):

• Kindly share your previous writing sample with us.

Role summary :

Account Managers are generally responsible for planning, developing and managing clients' digital strategies to improve their web presence and achieve their digital marketing goals. In addition, they are responsible for building and managing relationships with existing and potential clients. Account managers need to bring new ideas for the brand. 

• Proven videography experience with a strong portfolio of high-quality content.
• Proficiency in iPhone videography, including knowledge of iPhone camera features. iPhone 12 or above is preferred.
• Creative mindset with strong storytelling abilities and visual acumen.
• Excellent communication and collaboration skills for effective teamwork.

Account Manager Job Responsibilities:

• Overseeing the client's online presence and identifying areas of improvement.
• Presenting effective social media strategies to clients when needed.
• Creating and maintaining positive, long-term relationships with clients to build trust.
• Writing reports on digital advertising campaign performance on a monthly or weekly basis.
• Acting as a point of contact for clients to address any digital management queries or concerns.
• Creating Weekly/monthly for brand
• Keeping update about latest trends and trying them on brands
• Helping clients to grow their brands.

  Skills required for Account manager

•  Prior experience working with an Advertising Agency
• Strong planning skills
• Leadership skills
• Excellent knowledge of digital best practices, marketing strategies, and social media management.
• Familiarity with social media and digital platforms, such as Twitter, Facebook, Instagram etc.
• Proficiency in digital marketing tools, such as Buffer, HootSuite, and Google Analytics.
• Good communication and interpersonal skills.

About the Company:

We are a dynamic influencer marketing firm dedicated to crafting compelling campaigns that resonate with audiences across the globe. Our mission is to bridge the gap between brands and influencers, creating powerful connections and delivering measurable results.

Job Description:

We are looking for a proactive and driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, managing relationships with clients and influencers, and contributing to our growth and expansion initiatives.

Key Responsibilities:

• Client Acquisition: Identify potential clients through market research and networking. Develop and maintain a robust pipeline of leads and prospects.
• Client Management: Build and maintain strong, long-lasting client relationships. Understand client needs and requirements and ensure their satisfaction.
• Influencer Partnerships: Search for and vet potential influencers that align with client campaigns. Foster relationships with influencers to ensure a stable and mutually beneficial partnership.
• Campaign Management: Coordinate with the creative and strategy teams to ensure campaign success. Monitor campaign progress and make adjustments as needed.
• Market Research: Keep abreast of the latest trends in influencer marketing and competitive landscape. Provide strategic insights to the team to aid in decision-making.
• Reporting: Prepare regular reports on account status, campaign results, and business development metrics.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven track record in business development, sales, or a similar role.
• Experience in influencer marketing or digital marketing is highly preferred.
• Strong interpersonal and communication skills, with the ability to engage effectively with various stakeholders.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Ability to thrive in a fast-paced and dynamic environment.

Job Title: Technical Support Specialist

Department: Customer Support > Engineering 

Reports to: Technical Support Team Lead

Location: Remote | India

Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner.  This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products.  The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.

Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams.  The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.

• Provide excellent customer service to Commerce Fabric’s customers
• Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
• Updates Account Manager with any escalated issues 
• Highlights any consistent issues and themes to Technical Support Team Lead
• Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
• Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
• Troubleshooting technical errors with a modern web-based application

Qualifications: 

• Full-time bachelor’s degree
• 2-4 years of customer-facing experience with global customer exposure in a technical support role
• Ability to work in shifts outside normal business hours
• Excellent written and verbal communication skills in English with an ability to build relationships.
• Experience working with different operating systems including Windows and Mac OS
• Experience with ticketing systems Zendesk and JIRA
• Ability to work independently
• Ability to prioritize and manage several milestones and projects efficiently

• Hands-on Java Engineers, with experience building consumer-facing or enterprise applications using Java stack – Spring, Hibernate, MySQL
• Strong problem solving and analytical skills
• Strong understanding of Object-Oriented Programming concepts and Design patterns.

Do You Know? (Skills good to have)

• Exposure to building service-oriented distributed systems
• In building systems that process big data in a distributed environment, either in real-time streaming or offline batching.
• In messaging systems like Kafka, RabbitMQ, kinesis, etc.
• In real-time computation tools like Storm / Spark or Hadoop-based tools.
• In Data warehousing technologies like Redshift, BigQuery, etc.