UX Designer

Job Title : Senior Software Engineer – Backend

Experience Required : 6 to 12 Years

Location : Bengaluru (Hybrid – 3 Days Work From Office)

Number of Openings : 2

Work Hours : 11:00 AM – 8:00 PM IST

Notice Period : 30 Days Preferred

Work Location : SmartWorks The Cube, Karle Town SEZ, Building No. 5, Nagavara, Bangalore – 560045

Note : Face-to-face interview in Bangalore is mandatory during the second round.

Role Overview :

We are looking for an experienced Senior Backend Developer to join our growing team. This is a hands-on role focused on building cloud-based, scalable applications in the mortgage finance domain.

Key Responsibilities :

• Design, develop, and maintain backend components for cloud-based web applications.
• Contribute to architectural decisions involving microservices and distributed systems.
• Work extensively with Node.js and RESTful APIs.
• Implement scalable solutions using AWS services (e.g., Lambda, SQS, SNS, RDS).
• Utilize both relational and NoSQL databases effectively.
• Collaborate with cross-functional teams to deliver robust and maintainable code.
• Participate in agile development practices and deliver rapid iterations based on feedback.
• Take ownership of system performance, scalability, and reliability.

Core Requirements :

• 5+ Years of total experience in backend development.
• Minimum 3 Years of experience in building scalable microservices or delivering large-scale products.
• Strong expertise in Node.js and REST APIs.
• Solid experience with RDBMS, SQL, and data modeling.
• Good understanding of distributed systems, scalability, and availability.
• Familiarity with AWS infrastructure and services.
• Development experience in Python and/or Java is a plus.

Preferred Skills :

• Experience with frontend frameworks like React.js or AngularJS.
• Working knowledge of Docker and containerized applications.

Interview Process :

1. Round 1 : Online technical assessment (1 hour)
2. Round 2 : Virtual technical interview
3. Round 3 : In-person interview at the Bangalore office (2 hours – mandatory)

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

About the Job:

We are looking for a Content Writer, preferably a medical professional who has a passion for writing or a writer who found niche in healthcare industry, to create, edit and maintain high quality edit technical and marketing documents for internal and external use.

In this role, you will research, organize, write, and edit health Insurance related medical policies, technical and marketing & sales-related contents, as required.

Responsibilities:

As a Product Marketing Content Writer:

• Create, curate and syndicate content to increase brand awareness.
• Write storyboard and script content for digital and print channels for Sales and Marketing materials.
• Maintain a comprehensive library of technical terminology, standards, and documentation to unify communications.
• Plan future content in collaboration with management to maintain consistency and high-quality for future documentation.
• Proactively and strategically plan content to achieve business goals and user needs.
• Analyse documents to maintain continuity of style of content.
• Serve as writing consultant to other business segments as needed.

As a Technical Writer:

• Obtain a deep understanding of the Medical and Healthcare industry to summarize policy information into simple, polished, and engaging content for internal and external users.
• Write health insurance and medical related content that meets the business needs.
• Develop and maintain detailed repositories of appropriate reference materials in healthcare policies. 
• Research, develop and document technical design specifications and requirements documents and translate technical data into user-focused language.
• Gather information through research, subject matter experts and by reviewing technical requirements.
• Evaluate current content and develop innovative approaches for summarizations and improvement.
• Establish standards and protocols with team members for project documentation.
• Plan, develop, organize, write, and edit internal operational procedures, and training manuals.

Job Description:

• Configure and maintain database servers and processes
• Monitor the system's health and performance
• Ensure high levels of performance, availability, sustainability, and security
• Analyze, solve, and correct issues in real-time
• Provide suggestions for solutions
• Refine and automate regular processes, track issues, and document changes
• Assist developers with query tuning and schema refinement
• Provide on-call support for critical production systems
• Perform scheduled maintenance and support release deployment activities after hours
• Basic knowledge of SSRS, SSIS, and Postgres will be added advantage.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.

• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.

• Maintain and write clean code to ensure the product is of the highest quality.

• Looking for a highly capable Node.js developer to optimize our web-based application performance.
• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Designing customer-facing UI and back-end services for various business processes.
• Qualification: Bachelor's degree in computer science, information science, or similar.
• Should have 4 years' experience as a node js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Salary is negotiable for right fit.

Role: Javascript Developer [Backend Developer + Frontend]

Opening for MERN Stack Developer to lead scalable Development with competencies in: 

• Expert of NodeJS, Express & MongoDB, REST Apis
• Experience in Docker
• Exposure to React, Redis, will be preferred.

Industry: IT-Software / Software Services (SaaS)

Functional Area: Internet & Cloud Technologies

Role Category: Programming & Deployment

Role: Software Developer

Employment Type: Permanent Job, Full Time

Desired Experience: 2-4 years

Desired Qualifications: B.E. / B.Tech / M.Tech / MCA

Key-Skills:

Node.js  | Express  | REST Api   | Javascript  | Redux-Saga |   MongoDB | Web security TLS/SSL | Web Sockets |   Promises & Call-backs | Database & Data structures |   Redis | Elasticseach | React.Js

Key Deliverables: 

• New feature design and implementation, Bug fixing, testing and performance tuning.
• Work on the API and Engines.
• Code deployment on cloud & maintenance of the same.
• Take complete ownership of a product/feature from setup to deployment.
• Time-bound feature delivery & updating.
• Cost-saving using efficient & effective technologies

Role and Responsibilities: 

• Work on back-end (+ frontend integration) development of core scripts using NodeJS / MongoDB /Express /Redux, and Redis.
• Manage Key-value based databases like Redis.
• Active participation in the development of a sophisticated platform as one of the leading developers.
• Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
• Respond promptly and professionally to bug reports. 
• Knowledge of bluebird.js (Promises), Async, etc will be of advantage.
• Coding and programming using Object-Oriented Programming, Data Structure and Algorithms, architecture/ design and build RESTful API.
• Passionate about building products and features and build the product from scratch with thrust on Web security, TLS/SSL, web sockets, etc
• Knows one or more of Wireframes/ Prototyping/ Functional Documentation of business.