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About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)
Good understanding and experience of HTML / CSS / JavaScript.
Hands-on experience with ES6 / ES7 / ES8 features.
Thorough understanding of the Request Lifecycle (including Event Queue, Event Loop,
Worker Threads, etc).
Familiarity with security principles including SSL protocols, data encryption, XSS, CSRF.
Expertise in Web Services / REST APIs will be beneficial.
Proficiency in Linux and deployment on Linux are valuable.
Knowledge about ORM like Sequelize and ODM like Mongoose and the ability to handle
DB transactions is a necessity.
Experience with Angular JS / React JS will be an added advantage.
Expertise with RDBMS like MySQL / PostgreSQL will be a plus.
Knowledge of AWS services like S3, EC2 will be helpful.
Understanding of Agile and CI/CD will be of value.
We are looking for a Business Development Executive with strong sales skills in software products, packages, and IT services to join our growing sales team.
Key Responsibilities
- Handle and convert inbound & outbound leads into confirmed sales.
- Identify potential clients, understand their needs, and recommend suitable software/IT packages.
- Maintain a strong sales pipeline and follow up regularly with prospects.
- Negotiate pricing and terms to close profitable deals.
- Work closely with the technical and marketing teams to ensure client satisfaction.
- Maintain accurate CRM records of leads, opportunities, and conversions.
- Meet and exceed monthly and quarterly sales targets.
What you'll do?
- This is a hands-on leadership role. As the design lead, we expect you to take the lead design role on key projects as well as delegating and managing the entire design team.
- Provide guidance and support for a team of 5-6+ designers. Direct and inspire teams to create consistent and cohesive design work across a diverse range of clients.
- You'll lead and earn the trust of clients at all levels by displaying credibility in your professional capacity, an unbiased perspective and unique take on their business challenges, a passion for their brand and their customers, and an uncompromising commitment to their success.
- Demonstrate fearlessness in the face of the unknown and a desire to bring order to the world through design inquiry. While working on several projects, you’ll also conceptualize and collaborate with internal teams on marketing ideas and experiences.
- Your expertise in design will help lead clients, team members and peers to think about ways that solve business challenges while meeting brand and customer needs.
What you have:
- Experience | 5-10 years of experience in an agency or design studio,
- Body of Work | Portfolio featuring a wide range of creative work that displays mastery of your skills, ideas and execution. Expertise in the formal elements of visual design, including typography, colour, layout, balance, proportion, rhythm, emphasis, and unity.
- Proficiency in Adobe Creative Cloud and MS Office. UI/UX experience is a bonus.
- Proven design-led conceptual and campaign experience; demonstrated success working on integrated campaigns that include digital, social, and/or emerging media.
- Experience working across multiple parallel work streams and within a flexible and agile environment.
- Ability to assess work, delegate tasks, hire resources and manage the team output effectively.
Hands-on experience working in Java/JEE development involving implementation of Liferay tool, maintenance and support projects, Any experience triaging of issues in M&S project would be an advantage Liferay (7.0 and above, preferably 7.4), Java, JEE, Javascript, Spring, basic UI skills, basic DB/SQL knowledge.




Data Scientist
Requirements
● B.Tech/Masters in Mathematics, Statistics, Computer Science or another
quantitative field
● 2-3+ years of work experience in ML domain ( 2-5 years experience )
● Hands-on coding experience in Python
● Experience in machine learning techniques such as Regression, Classification,
Predictive modeling, Clustering, Deep Learning stack, NLP
● Working knowledge of Tensorflow/PyTorch
Optional Add-ons-
● Experience with distributed computing frameworks: Map/Reduce, Hadoop, Spark
etc.
● Experience with databases: MongoDB

We are searching for a brilliant, flexible android developer to create novel apps that meet the needs of our target audience. To this end, the android developer's responsibilities include writing and proofreading code, liaising with coworkers within and outside of their department, and monitoring customers' feedback. Over time, you will also be required to create app updates. To ensure success as an android developer, you should demonstrate proficiency in one of the mainstream programming languages, and a sound understanding of the traditional product life cycle. An exceptional android developer will be fearless but respectful in the pursuit of excellence, continually striving to shape the ways in which Android apps impact the world around us.
Responsibilities:
- Writing clean and efficient codes for Android applications
- Proofreading your code and correcting mistakes before each app is released.
- Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
- Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance
- Monitoring the performance of live apps and work on optimising them at the code level
- Collaborating with cross-functional teams to define and design new features
- Implementing measures to safeguard users' data.
- Ensuring that the construction and presentation of your apps are congruent with the company's standards.
- Monitoring app reviews to detect areas for improvement.
- Creating app updates, including bug fixes and additional features, for release.
- Staying up to date with new mobile technology trends, applications, and protocols
➢ Attend Sales meetings with client.
➢ Client Account Handling.
➢ Builds business by identifying and selling prospects; maintaining relationships with clients.
➢ Preparing daily sales report and send it to the senior manager.
➢ Primary goal is to ensure customer satisfaction.
➢ Help clients in increasing their business
➢ Ensure customers get accurate and timely updates and all their queries get resolved.
➢ Maintains relationships with clients by providing support, information, and guidance, recommending profit and service improvements.
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
What you will do:
- Compiling the design and development of animation projects, coordinating with designers for obtaining their specific requirements, and developing animation shots accordingly
- Preparing detailed storyboard layouts, sketches, and other visual aides required in developing the animation theme, processing these visuals accordingly for obtaining final animated visual, and incorporating graphical visuals in it for enhancing the animation
- Providing extensive support to the graphic designers by designing/ collaborating with graphic elements involved in the animation, collaborating with graphic designers for creating new graphic designs from the existing animation, and analyzing the final graphics after incorporating the designs in the flash system
Desired Candidate Profile
What you need to have:- Minimum 1-2 years of experience in creating Flash Animations and videos preferably in EdTech/ Social Sector/ Education/ E-Learning sector
- Hands-on experience in Adobe Flash is mandatory
- Work experience on multiple assignments and projects on a full-time role
- Hands on experience and knowledge in various design tools like Photoshop, Illustrator, Freehand, After Effects will be required
- Experience of editing video files in Flash including editing of audio, visual elements, screen text and creating the final output as per the requirements
- Experience of creating a new video using visual components, merging of audio files and text that appears on the video
- Excellent communication skills including flawless writing in terms of using the text content in the creatives
- Coordination skills to interact with Graphic designers, team members within and across teams to deliver the work within the agreed timelines

- Min 2-3 years of experience in Mobile App/Android development
- Min 1 year of experience in Kotlin
- Immediate joinee are preferred
- Experience with different programming paradigms, esp. functional and reactive programming
- Strong in writing unit test cases
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs
- Familiarity with git and continuous integration
- Proficiency in various software design patterns
- Exposure to agile/scrum
- Excellent communication skill
• Developing and maintaining relationships with a robust customer base of the world’s top companies in mobile advertising.
• Strategizing with customers for deeper utilization of, and success with, the Trackier's service.
• Owning/managing your book of business & building strategies to trigger and drive business growth opportunities.
• Engaging and coordinating internal groups as well as partners, as needed, to meet revenue targets & to maximize customer retention and adoption.
• Coordinating onboarding, training, quarterly/annual business reviews and serve as a liaison with customers regarding new product launches & opportunities.
• Maintaining current knowledge of the Mobile industry, competitive research and an understanding of the customer's business challenges and industry trends.
• You are the key to strategic relationship management with our most important customers.
Requirements
• Knowledge of, or experience with performance-based, mobile advertising campaigns.
• Experience working with data-driven sales strategy, managing up-selling/cross-selling opportunities & working with revenue targets.
• Extraordinary interpersonal communication and presentation skills.
• Outgoing, positive, and energetic personality - this role requires our customers to like you, a lot. • Solid customer service experience and a consultative mindset.
• Ability to pick-up, learn and quickly become knowledgeable in SaaS tech concepts.
• Motivated self-starter, always one step ahead.
• Experience working in a scrappy startup type environment.
• Ability to work trade shows and conferences with the potential to travel.
• Bachelor's degree or MBA preferred.