
About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Similar jobs
Node JS Developer
We are looking for a Node JS Developer to join our team.
In this role, you will be entrusted with developing JavaScript applications using Node.js(NestJs framework).
Apply now for the role of a Node JS Developer at Codebuddy which is opening doors for skilled, energetic developers looking for Node JS Developer Jobs.
If you can help us design and create multiple layers of applications while working cross-functionally across different infrastructures and if you love problem-solving, Designing systems, and creating quality offerings, you would fit perfectly in Codebuddy.
Responsibilities:
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
- Analyze requests for enhancements/changes and write amendment/program specifications.
- Understand the inter-dependencies of the service (application, system, and database) and be able to pinpoint problem areas accurately to improve overall efficiency.
- Translate storyboards and various use cases to create high-performing apps
- Help in code automation
What You Need To Apply (Technical Competency) :
- Bachelor's degree in computer science, information science, or similar.
- Minimum two years of experience as a Node.js developer.
- Minimum 6 months of hands-on experience with TypeScript.
- Basic knowledge of NestJs and ExpressJs.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of MongoDB.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Basics of Linux commands and basic Git knowledge for everyday workflow.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Availability to resolve urgent web application issues outside of business hours.
- Self-motivated with the ability to work independently or jointly in a self-directed way.
We are seeking extremely smart & independent senior developers who are gung ho about building large scale systems that are going to have a big impact on millions of customers. You will:
Responsibilities:
- Lead design and development of products working closely with business team.
- Independently own software components and co-own entire applications with a small group of fellow developers.
- Formally mentor junior software engineers on the team, reviewing design documents, (peer) reviewing code, providing design direction and guidance.
- Build performant, scalable, yet secure, enterprise ready back end architectures that can support millions of users in parallel.
- Establish strong engineering best practices and champion their adoption.
Requirements:
- 4+ years' experience in software product development and delivery.
- Bachelors or Masters degree in engineering (preferably computer science or sister branches) from a reputed institute (preferably IITs, NITs, or other top engineering institutes).
- Strong grasp of CS fundamentals, algorithms and excellent problem-solving abilities.
- All experience should be from good product development or e-commerce background.
- Able to take ownership of working with at least one of mobile or web app teams for complete integration with backend.
- Must have shown good stability in all your previous associations.
- Have strong backend knowledge and cloud development exposure.
- Proficiency in Java, Spring boot, Hibernate, REST API development.
- Worked with at least 1 RDBMS (Mysql preferred).
- NoSql is a plus.
- Have used or are very hands-on with Microservices, Docker, Kubernetes, Gradle/Ant, Kafka, GIT/bitbucket in a very agile work place.
- Writing high quality code which is made better by unit tests and integration tests is how you work.
- Comfortable with exploring proven open source tech stack like Grafana, Kibana, Jira, Prometheus, caches like Redis/Memcached, task queues like celery, to name a few.
- Knowledge of test driven development and AWS tech stack will be a good plus.
JOB DESCRIPTION
Role: Backend Architect
Amagi Background
Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences.
Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially.
Amagi is looking for Software Architects with 8-12 yrs experience in high level & low level design and development of highly scalable software products.
Role reporting into: Director, Streaming TV - Distribution, Analytics & Monetization
Location: Bangalore, India
Key responsibilities include (but are not limited to):
- You will lead a team of talented engineers to build the B2B products and services, as well as necessary frameworks, libraries and primitives to scale & connect our offerings together.
- Architect, design, implement and maintain highly scalable backend systems that can scale to millions of concurrent users in production.
- Derive next generation tools and technologies to support hundreds of high impactful customers on monetization products in production
- Collaborate with the product, business, design and engineering functions to be on top of your team’s deliverables & milestones.
- Timely delivery of highly reliable and scalable engineering architecture, and high quality, maintainable and operationally excellent code for your team.
- Track & monitor team & individual performance, building continuous improvement into the process
- Drive design discussions and code reviews
- Identify and resolve performance and scalability issues
- Hire the top talent for your team and mentor the team members.
Person Specifications
- 8-12 years of software development experience with demonstrated ability to design, build, and deliver complex, successful engineering systems or products efficiently and with high quality.
- Good understanding of technologies and architecture in a highly scalable and available set up.
- Good understanding & expertise with highly transactional, large relational and complex systems
- Strong object-oriented design skills, and an uncanny ability to design intuitive module and class-level interfaces.
- Working knowledge of one or more backend technologies from among Java, Ruby-on-Rails, Python, Golang.
- Well versed with development workflows for distributed systems deployed on the cloud (preferably AWS)
- Establishing and maintaining unit, integration and system test mechanisms in staging, pre-production and production environments

- Provides free and subscription-based website and email services hosted and operated at data centers in Mumbai and Hyderabad.
- Serve global audience and customers through sophisticated content delivery networks.
- Operate a service infrastructure using the latest technologies for web services and a very large storage infrastructure.
- Provides virtualized infrastructure, allows seamless migration and the addition of services for scalability.
- Pioneers and earliest adopters of public cloud and NoSQL big data store - since more than a decade.
- Provide innovative internet services with work on multiple technologies like php, java, nodejs, python and c++ to scale our services as per need.
- Has Internet infrastructure peering arrangements with all the major and minor ISPs and telecom service providers.
- Have mail traffic exchange agreements with major Internet services.
Job Details :
- This job position provides competitive professional opportunity both to experienced and aspiring engineers. The company's technology and operations groups are managed by senior professionals with deep subject matter expertise.
- The company believes in having an open work environment offering mentoring and learning opportunities with an informal and flexible work culture, which allows professionals to actively participate and contribute to the success of our services and business.
Role and Responsibilities :
- Creating RESTful services with Node.js
- Implement MVC architecture using MERN/MEAN
- Architect scalable web applications
- Be responsive to change requests and feature requests
- Write code that is cross-platform and cross-device compatible
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
Qualification and Experience : A graduate degree or senior diploma in engineering or technology with some or all of the following:
- Bachelor's degree in Computer Science, Information Technology, or a similar field with 3-5 years of experience.
- Previous experience working as a MERN/MEAN stack Developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience with browser-based debugging and performance testing software.
- Experience with Angular JS
- Excellent troubleshooting skills.
- Experience in socket.io and webrtc will be an added advantage.
All interested candidates please share your updated resume.
Designation (internal nomenclature) CIC (Certified Internet Consultant)
Base Location Chennai
Start Date Immediate
Role and Responsibilities:
• Making cold calls in the given territory
• Creating a pipeline of potential clients
• Making client presentation and handling the complete sales cycle.
• Upselling/ cross selling to the existing customers.
Required Experience, Qualification and Skills:
• Fresher or experienced (1 – 3 years of relevant work experience)
• Pursuing degree, graduate or postgraduate
• Personable, attentive, self-motivated, and driven by targets.
• Good communication skills – including both verbal and written.
• The ability to influence and negotiate with others.
• Customer centric approach to go extra mile to keep up the user experience
• Good interpersonal skills and communication skills in English and Tamil
Other Requirements:
• Candidates with or without bike both can apply.
• 06 days’ work week.
CTC Details
• Freshers – maximum up to 3 Lakh pa (Full time)
• Experienced – Basis last drawn CTC
-
Own the back end and front end stack
-
Build the mobile app in react native
-
Build the web front end using react js
-
Build the backend in nodejs, express and mysql
-
Build the data platform in kafka, clickhouse and presto
-
You have experience working with reactjs, nodejs
-
you can write scripts using python
-
you have some exposure to database systems like postgres, clickhouse,
-
you like learning new technologies
-
you prefer working in high impact small teams
• Identify, comprehend and clearly articulate clients' requirements to generate an end-to-end
advertising solution.
• Analyse and elevate client’s consumption of contract, adoption of the product and generation of
upsell or cross-sell.
• Assist team in building social media advertising campaigns on Facebook, Instagram, Snapchat,
Twitter, LinkedIn & YouTube for world’s leading brands mapped to their business needs.
• Analyse clients’ performance and prescribe methodologies for optimal budget management, faster
growth, higher conversions and greater ads reach.
• Collaborate with our technology partners to build expertise on the social media management
software.
• Provide an effective reporting mechanism for highlighting prime metrics and key performance
indicators.
• Identify opportunities for increased efficiency for clients and provide subject matter expertise on
best fit across message, media & channel.
• Work with clients to improve the paid service itself and its alignment with client’s core business.
• Track team members’ productivity and identify opportunities in processes for increasing efficiency.
• Capturing development areas for product improvement and closed looping with product managers
and engineering for necessary corrective actions.
• Actively make sure that you are knowledgeable on all Sprinklr software products.
• Actively make sure you are knowledgeable on native channel’s ad products package.
Required Skills & Qualification:
B.tech / MBA (Full time)
• 6+ years of overall working experience with 4-6 years of experience in digital marketing, campaign
execution experience in social platforms and social account management at a brand or agency
• Advanced excel skills with efficiency in using v-lookups, pivots, charts, data interpretation and
handling high volumes of data sets
• Excellent written and verbal communication skills
• Industry specific knowledge across different verticals or lines of business
• Analytical mind-set with attention to detail and excellent problem solving skills
• Ability to think independently and learn as a member of a team
• Intrinsically motivated to tackle unique client use cases, passion to solve business challenges and
commitment to client delight
• Demonstrated experience and a passion for the social technology universe (i.e., Facebook, Twitter,
YouTube, Instagram, LinkedIn)
• Direct experience in working with or for social media management software is preferred
• Social media ads certifications, like Facebook Blueprint, Google AdWords’, etc are a must
• 4-year college/university degree.
Skills:
- Should have Extensive command of the English language.
- Deep understanding of content marketing principles, approach, and execution.
- Should be able to work and deliver quality SEO-based content in a fast-paced and dynamic environment
- Should be able to develop and implement a content strategy that encourages high levels of engagement.
We are looking for an experienced and knowledgeable SEO (Search Engine Optimization) Manager to join our Marketing team! As a SEO Manager you will be responsible for planning, implementing and managing our SEO strategy. As our online presence is extremely important for the success of business, your position will play a huge role in driving our business' growth and success.
- Develop and provide reporting daily/weekly/monthly reporting on the health of SEO.
- Plan, develop and implement our SEO strategy
- Work towards organic search optimization and ROI maximization
- Regularly perform thorough keywords research
- Identify key SEO KPIs
- Prepare and present reports regularly
- Identify problems and deficiency and implement solutions in a timely manner
- Suggest improvements in process and productivity optimization
- Collaborate with web developers and marketing team
- Stay up to date with the latest SEO and digital marketing latest trends and best practices
Requirements & Qualifications:
- 3 years of experience as SEO Manager or similar role, , ideally in an enterprise level capacity
- 3 years of experience in planning and implementing a successful SEO strategy, , ideally in an enterprise level capacity
- Proven success in SEO
- Familarity with Google Console and other such tools
- 5 years of experience web analytics, marketing, and business development
- Familiarity with HTML, CSS, JavaScript
- In- depth knowledge of research principles and methods and experience in analyzing data
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Team Player
- Good time-management skills
- Great interpersonal and communication skills
Job Description
We are looking for an iOS/Mac developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones, tablets and computers. Your primary focus will be development of iOS/Mac applications and their integration with back-end services.
Responsibilities
- Design and build applications for the iOS/Mac platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
Skills
- Experience with Objective-C or Swift and Cocoa Touch.
- Experience with iOS frameworks such as Core Data, Core Animation, Foundation, Web Kit etc.
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Experience with third-party libraries and APIs & Other tools SMS, GPS, APNS, Email, XML parsing, GUI, UI designs, writing XML classes, UIKit, etc
- Understanding of Apple’s design principles and interface guidelines
- Experience with performance and memory tuning with tools.
- Familiarity with cloud message APIs and push notifications
- Proficient understanding of code versioning tools (Git or SVN)








