
About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Role & Responsibilities
We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.
Roles and Responsibilities:
Manage the team and the work-
Own a team of multi-disciplinary designers consisting of product designers, visual designers, visual communication designers and researchers.
Along with the design leads, manage various design projects and their priorities.
Help the team in resolving blockers. Ensure the output meets business goals,
deadlines and the quality bar.
Shape up product direction and drive design-led projects-
Take part in ideation, planning and prioritization of our diverse range of products & features keeping the short and long-term goals of the organization in mind.
Find out new directions that we can take in our quest to make payments and finance easy and accessible to all.
Strategise, prioritize and drive design-led projects. Also, help to extend the existing design systems and build new ones.
Mentor, Guide and Lead the Team-
You will be responsible for the growth of the team. Help them grow their soft and hard skills. Help them define their career paths, identify opportunities and level up to do the best work of their lives.
Raise the Bar-
● You will set the bar high. You know what quality looks like and how to help product teams ship at that quality with minimal impact on velocity.
Drive and improve the design process-
Iterate upon and improve the design processes to introduce the best practices within the team. Bring in users to the center of the process and encourage design decisions to be backed by user-behavior and data.
Create frameworks and guidelines for the team to deliver better and faster.
Conduct design reviews and status meetings. Facilitate design sprints, workshops, brainstorming sessions.
Prioritize research and design improvement opportunities in a fast-paced, rapidly changing environment.
Share engineering principles to guide
Jd
It's a Contractual role for a particular project ongoing in the company, duration will be 1 year or may exceed as per the project requirement, After that the candidate might get opportunity to get permanent role.
2. The candidate will be on Moschip's payroll only.
3. Candidate should be comfortable for directly visiting and working with client's place.
4. Salary Range for this role would be -
Candidate having experience of 3 years - 12 to 14 LPA
Candidate having experience of 4 years - 14 to 16 LPA
Candidate having experience of 5 years - 16 to 20 LPA
5. Immediate to 15 days joiner preferred
Education Qualification - B.Tech / M.Tech Only.
3 to 5 years of hands-on experience in Linux Device Driver development
Strong experience with Linux kernel programming & memory management
Experience with Zephyr OS / device driver model (porting bare-metal drivers).
Familiarity with RTOS linux kernel internals and hardware protocols (They mainly use AXI protocol, i2c, spi).
Strong knowledge of PCIe and DMA drivers
Proficiency in C / C++ programming languages
Experience working with hardware interfaces/protocols (AXI, I2C, SPI)
Job Description:
Responsibilities:
- iOS Development: Design, build, and maintain an efficient iOS-based SDK using Swift and Objective-C, while implementing new features and enhancing existing ones.
- Collaboration and Design: Partner with the UI/UX designer to develop a web app with a native mobile look and feel, and design APIs for WebView to enable backend interactions.
- Event Handling and Security: Implement event handling within the SDK, develop error handling frameworks, and ensure security best practices for the app and WebView.
- Testing and Documentation: Conduct thorough testing to ensure reliability and performance, and create clear documentation to support integration and team understanding.
- Continuous Improvement: Stay informed on emerging trends in mobile development to provide insights and recommendations for ongoing enhancement.
Qualifications:
- Proven Expertise: Strong experience in mobile app development, primarily in Swift for iOS (Android experience is a plus), and familiarity with HTML, CSS, and JavaScript.
- SDK Development and Security: Experience in creating SDKs, crafting APIs, and following security best practices in mobile app development.
- Team Collaboration: Effective communication skills for working in small teams, potentially meeting with clients, and thriving in dynamic environments like startups.
- Adaptability: Ability to handle evolving project requirements and stay updated on the latest trends in mobile development.
NOTE: IT IS MANDATORY TO GIVE ONE TECHNICHAL ROUND FACE TO FACE.
Responsibilities:
Strategic Talent Planning:
Collaborate with leadership to understand business goals and workforce needs.
Develop and implement a strategic talent acquisition plan aligned with organizational objectives.
Full-Cycle Recruitment:
Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviewing, and selecting candidates.
Conduct thorough candidate assessments to ensure a strong cultural fit and alignment with job requirements.
Team Leadership:
Lead and mentor a team of recruiters, providing guidance and support in achieving recruitment goals.
Conduct regular training sessions to enhance the team's skills and knowledge.
Employer Branding:
Develop and promote the organization's employer brand to attract top talent.
Utilize various channels to showcase the company culture and values.
Sourcing Strategies:
Implement creative sourcing strategies to attract passive and active candidates.
Build and maintain a pipeline of potential candidates for current and future hiring needs.
Collaboration with Hiring Managers:
Partner with hiring managers to understand staffing needs and requirements.
Provide guidance on best practices, market trends, and talent acquisition strategies.
Candidate Experience:
Ensure a positive and seamless candidate experience throughout the recruitment process.
Gather feedback from candidates to continuously improve recruitment processes.
Data Analysis and Reporting:
Utilize recruitment metrics and analytics to track and report on the effectiveness of talent acquisition efforts.
Make data-driven recommendations for process improvements.
Vendor Management:
Manage relationships with external recruitment agencies and other vendors.
We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
Requirements
- At least 1 - 3 years experience as a Node.js developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Availability to resolve urgent web application issues outside of business hours.
Key Skill
Node.Js, Object Oriented Programming, Java Script, HTML/HTML5, CSS/CSS3
Notice period should be immediate one.
We are looking for a Backend Developer who has 4-6 years of experience in designing, developing, and implementing backend services using Python and Django.
- Responsibilities-
- Design highly scalable, testable code and follow Test Driven Development methodology
- Able to write well-organized, modularised code with test cases.
- Contribute to the design and architecture of our backend APIs and deployment of microservices
- Ensure adherence to engineering best practices and maintain the overall quality of our codebase.
- Work with the product team to translate powerful ideas into everyday business value.
- Skills-
- Back-end programming language: Python
- Familiarity with Django or Flask framework
- Familiarity with AWS and Elastic Search
- Experience in SQL and NoSQL databases with an insight into various data modeling use cases
- Experience with system & unit testing
- Familiarity with containerized deployment
- Proficiency with Git
- Sound with data structures and algorithms and have a good understanding of design patterns, software architectures
Develop, maintain, and promote an internal web-based repository of UI design guidelines and patterns, code samples, and UI componentry.
Be an Interface with a set of clients (client senior developers and architects) to create technology specifications from business requirements for one or more modules within the project.
Responsible for preparing the technical design of the components within the module (one or more of client/web presentation tier, server tier, data access and data model, integration component, package function customization).
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