
About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Similar jobs
About Us:
MatchMove is a leading embedded finance platform that empowers businesses to embed financial services into their applications. We provide innovative solutions across payments, banking-as-a-service, and spend/send management, enabling our clients to drive growth and enhance customer experiences.
Are You The One?
Do you have a keen eye for detecting fraud, managing chargebacks, and mitigating payment risks? Are you experienced in handling disputes and ensuring secure transactions in the fintech space?
We are seeking a motivated and detail-oriented Associate to join our Fraud Risk Management team, specializing in dispute handling for the Philippines. The successful candidate will be responsible for monitoring issuer-related transactions, detecting and preventing fraudulent activities, and managing chargeback and dispute resolution processes. This role requires a strong analytical mindset, attention to detail, and the ability to work in a fast-paced environment while ensuring compliance with regulatory and operational guidelines.
If you're ready to take on the challenge of safeguarding transactions while ensuring compliance, then this role is for you!
Your responsibilities will include:
- Monitor real-time transaction queues to detect and prevent high-risk and suspicious activities.
- Analyze transactions to identify fraudulent behavior, including account takeovers, friendly fraud, theft, and money laundering.
- Conduct in-depth investigations of suspicious activities and escalate for further review or action as necessary.
- File Suspicious transaction reports (STR) with relevant authorities, ensuring compliance with regulatory requirements.
- Monitor user behavior to identify unusual or suspicious patterns and activities.
- Manage and resolve queued transactions promptly, minimizing potential financial losses while adhering to service level agreements.
- Liaise with financial institutions and customers to validate transaction authenticity and manage authorizations. Continuously update and refine fraud detection models.
- Identify and mitigate fraud trends by analyzing transaction and user behavior patterns.
- Recommend and implement process improvements to combat evolving fraud, money laundering, and compliance challenges.
- Maintain confidentiality and integrity of all information collected during investigations.
- Handle reconciliations across various data sources and perform data analysis to support fraud risk assessment.
- End-to-end handling of chargeback activities and dispute resolution.
- Work closely with technology teams to raise fraud-related red flags, share investigative data, and support root cause analysis.
- Provide ad-hoc support on operational and compliance-related requirements.
Requirements:
- 2 - 4 years of experience on the issuer side transaction monitoring and chargeback handling.
- Strong analytical and problem-solving skills with keen attention to detail.
- Proficiency in using fraud detection tools and systems.
- Good understanding of operational processes in a Fintech firm, Payment Gateway, or E-wallet environment.
- Experience in transaction monitoring, risk assessment, and fraud prevention techniques.
- Excellent written and verbal communication skills.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Self-starter with the ability to work independently and handle fast-paced, dynamic environments.
- Ability to think critically, innovate, and contribute to process improvements.
- Strong teamwork and organizational skills.
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is preferred.
MatchMove Culture:
- We cultivate a dynamic and innovative culture that fuels growth, creativity, and collaboration. Our fast-paced fintech environment thrives on adaptability, agility, and open communication.
- We focus on employee development, supporting continuous learning and growth through training programs, learning on the job and mentorship.
- We encourage speaking up, sharing ideas, and taking ownership. Embracing diversity, our team spans across Asia, fostering a rich exchange of perspectives and experiences.
Personal Data Protection Act:
By submitting your application for this job, you are authorizing MatchMove to:
- collect and use your personal data, and to disclose such data to any third party with whom MatchMove or any of its related corporation has service arrangements, in each case for all purposes in connection with your job application, and employment with MatchMove; and
- retain your personal data for one year for consideration of future job opportunities (where applicable).
As a Software Developer in Test (SDET), you will work closely with the product management and the developer team to deliver top quality products that meet and exceed the functional and non-functional requirements.
Career Growth Opportunities:
Project ownership
Opportunity to work with highly skilled team members Commitment:
Full Time Education Requirements: MCA or Bachelor's degree in computer science or equivalent from Premiere Technology Institution (ex. IIT)
Experience Requirements:
3-5 Years of Experience Required
Skills and Expertise:
Min. 3 years of experience in testing
Solid programming skills and grasp of OOPS concepts preferably in Java
Experience working with NoSQL and non relational databases
Experience in maintaining CI/CD pipeline and final software delivery in production environments (AWS) Expertise in API test automation using frameworks such as Rest assured
Comfortable with working in Linux systems
Prior experience in preparing test artifacts such as reports, test cases etc
Experience working BDD style (Cucumber preferred)
Prior experience in security is a plus
Excellent verbal and written communication skills.
Ability to work well in a challenging and fast paced environment
Must have strong analytical and reasoning skills
Should be able to understand the core business and correlate with features to be developed
Passionate in current and new trends in the world of software testing
Role and Responsibilities:
Requirement analysis and preparation of the test plans.
Conduct QA of the application builds received from the dev team. The testing would include the specific module as well as the system integration.
Raise and track Jira tickets to closure. Promote builds to UAT, Staging and ultimately to production.
Work with the product management team on the acceptance testing during the closed beta / internal testing phase.
Monitor the health and performance of the application after release to the production environment. Work with other stakeholders to increase the rollout %.
Develop test frameworks for API and frontend testing
Learn and implement new technologies to continually improve product quality
Company Overview:
We are a dynamic & innovative company in the Automation sector, committed to delivering high-quality products/services to our customers. As we continue to expand our business, we are seeking a motivated Sales Representative to based in Bangalore.
Job Summary:
As a Sales Representative, you will play a pivotal role in driving the growth of our company in Bangalore City. Your primary responsibility will be to establish and maintain strong relationships with potential clients, generate new leads, and close sales to meet and exceed targets. You will be the face of our company, showcasing our products/services and presenting solutions that align with the needs of our customers.
Requirements:
1. Proven 2-3 years work experience as a Sales Representative in FMCG or a related role in Bangalore.
2. Strong understanding of the local market dynamics, customer preferences, and competition in Bangalore City.
3. Must have Excellent communication skills in regional language (Kanada) along with English & Hindi.
4. Self-motivated individual with a passion for sales and the ability to work independently / as part of a team.
5. Demonstrated problem-solving skills and the ability to think creatively to overcome challenges.
6. Bachelor's degree in Business, Marketing, or a related field is preferred but not mandatory.
7. Must have his/her laptop/Desktop, Smart phone+ Two Wheeler.
8. Flexibility to travel within Karnataka to meet with clients as & when required.
9. Ready to travel once in a quarter to HQ in Mumbai.
He will perform several important roles within our organization.
1. Primarily responsible for timely research, planning, and implementing new products /services for our company.
2. Will also be required to oversee the entire development process of new products and programs within the dept and ensure timely delieveries
3. Active participation will be required from the initial planning phase to implementation or production and timely final rollout .
4. Would be required to keep track of all the costs related to the creation of these new products and decide what ideas are worth pursuing.
5. Should also be proactive to stay informed on what is happening in the research and development field at large to make sure the company is up-to-date and current with the most advanced R&D developments.
6. He will be required to laison around and take permissions if required
for with various governmental and non governmental agencies .
7. Complete knowledge of getting various certifications relating to IPR & various certifications like OEM registrations etc is also required for making the processes successfully
8. Traveling as per the requirement of the project need

• Strong understanding of GUI architecture, site navigation and web design principles, and the ability to create and maintain web pages quickly and efficiently
• Extensive web programming experience including web security, cross browser compatibility, and performance tuning
• Development experience in the area of: Responsive design/development and mobile device applications and optimized Web sites
• Hands on design & development skills in HTML/XHTML, HTML5, CSS2, CSS3
• Knowledge of W3C standards, Web accessibility
• Hands on experience with Object oriented JavaScript and Design Patterns
• Extensive experience in at least one of the modern frameworks like jQuery / jQueryUI / Angular JS / ExtJS / Ember JS / Backbone JS / React / TypeScript
- HTML/CSS/ES6 Javascript, Java 8 and any Java based web framework
- Adobe experience Manager (AEM) Apache Sling, JCR, OSGI
- Good knowledge in Apache Sling framework
- Good knowledge in Java content repository API
- Good knowledge in Apache Jack rabbbit framework
- Knowledge of OSGI and Declarative Services
- Strong understanding of REST Principles and Hands on experience REST based API development
- Knowledge of Patterns and good practices to design and develop quality and clean code
- Experience in Pair programming and code reviews
- Experience with testing at all levels unit, integration, functional and performance
- Experience in Agile Project (Scrum or SAFe) execution is a must
- Familiarity with git, basic git branching strategies, working in a peer-reviewed environment,able to code to existing patterns/styles
- Familiarity with task management, bug tracking and wiki-based documentation tools like Jiraand confluence
- AEM BE developers must have modern ES6 javascript experience as well as java developer experience
- Must be comfortable working with AEM workflows, scheduled jobs, creating/modifying jcr
- nodes via java code, and accessing REST endpoints via java code
- Ability to create custom AEM CQ components and a good exposure to both core and
- foundation components that can be inherited in AEM
- Good understanding of AEM web development framework using Apache Sling
- Create multiple OSGI Bundles in the AEM stack based on the requirements of the Project
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Beng involved in Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups, and Monitoring.
- Creating and managing CI/ CD pipelines for microservice architectures.
- Creating and managing application configuration.
- Researching and planning architectures and tools for smooth deployments.
- Logging, metrics and alerting management.
What you need to have:
- Proficient in Linux Commands line and troubleshooting.
- Proficient in designing CI/ CD pipelines using jenkins. Experience in deployment using Ansible.
- Experience in microservices architecture deployment, Hands-on experience on Docker, Kubernetes, EKS.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Configuration management tools like ansible/chef/puppet.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Proficient in bash scripting, python scripting is an advantage.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
- Proficient in Configuration Management.
1) Understand the business objectives, formulate hypotheses and collect the relevant data using SQL/R/Python. Analyse bureau, customer and lending performance data on a periodic basis to generate insights. Present complex information and data in an uncomplicated, easyto-understand way to drive action.
2) Independently Build and refit robust models for achieving game-changing growth while managing risk.
3) Identify and implement new analytical/modelling techniques to improve model performance across customer lifecycle (acquisitions, management, fraud, collections, etc.
4) Help define the data infrastructure strategy for Indian subsidiary.
a. Monitor data quality and quantity.
b. Define a strategy for acquisition, storage, retention, and retrieval of data elements. e.g.: Identify new data types and collaborate with technology teams to capture them.
c. Build a culture of strong automation and monitoring
d. Staying connected to the Analytics industry trends - data, techniques, technology, etc. and leveraging them to continuously evolve data science standards at Credit Saison.
Required Skills & Qualifications:
1) 3+ years working in data science domains with experience in building risk models. Fintech/Financial analysis experience is required.
2) Expert level proficiency in Analytical tools and languages such as SQL, Python, R/SAS, VBA etc.
3) Experience with building models using common modelling techniques (Logistic and linear regressions, decision trees, etc.)
4) Strong familiarity with Tableau//Power BI/Qlik Sense or other data visualization tools
5) Tier 1 college graduate (IIT/IIM/NIT/BITs preferred).
6) Demonstrated autonomy, thought leadership, and learning agility.
What you’ll do -
- Design and implementation of the overall web architecture.
- Design and deployment of database.
- Ensuring the entire stack is designed and built for speed and scalability.
- Design and construction of our REST API
- Integrating our front-end UI with the constructed API
- Design and implementation of continuous integration and deployment.
- Work remotely with our global clients and teams across the US
What you should have -
- Should have 5+ years of experience expertise in developing applications using any of the frameworks and programming languages
- 5-8 years’ experience Fluent in CSS (Foundation or Bootstrap), JavaScript and HTML, with an understanding of CSS, React.JS
- Experience working with server technologies Node.js
- Experience in API design and development.
- Understanding of SQL / NoSQL databases MongoDB.
- Strong knowledge of data structures, system design, and algorithms.
- Great organizational and time-management skills.
- Great interpersonal and communication skills.
Company Introduction
We started Kool Kanya because we want young women to own and create their futures. We propel and empower you with knowledge, skills, and access to curate jobs that resonate with you. You can count on us to support you through all your career stages and challenges. We are truly here to create the workforce of the future.
We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well- known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative
problem solving, sophisticated design, and quality product is important.
What we are asking
· Developing new user-facing features using React.js
· Building reusable components and front-end libraries for future use
· Translating designs and wireframes into high-quality code
· Optimizing components for maximum performance across a vast array of web-capable devices and browser
Skills and qualification
· Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object
model
· Thorough understanding of React.js and its core principles
· Experience with popular React.js workflows (such as Flux or Redux)
· Familiarity with newer specifications of ECMAScript
· Experience with data structure libraries (e.g., Immutable.js)
· Knowledge of isomorphic React is a plus
· Familiarity with RESTful APIs
· Knowledge of modern authorization mechanisms, such as JSON Web Token
· Familiarity with modern front-end build pipelines and tools
· Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
· Ability to understand business requirements and translate them into technical requirements
· A knack for benchmarking and optimization
· Familiarity with code versioning tools e.g. git









