
About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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At Fieldproxy, we’re building the next generation of AI-powered field service management solutions - software built with AI, assisted by humans with deep domain expertise. Our platform helps companies streamline operations, from scheduling and routing to customer engagement, by combining customizable templates with AI-driven automation.
We’re looking for an AI Product Specialist who can bridge the gap between our customers’ unique business needs and our AI-first platform capabilities.
Role Overview
As an AI Product Specialist, you will work closely with clients to understand their workflows, identify their requirements, and configure our platform to deliver tailored solutions. You’ll leverage existing LLM models, fine-tune them where needed, and ensure successful deployment of AI-powered features across client applications.
This is a highly cross-functional role, requiring strong communication skills, technical knowledge of AI/LLMs, and a customer-first mindset.
Key Responsibilities:
- Collaborate with clients to gather and analyze requirements for AI-driven field service solutions.
- Configure and customize the Fieldproxy platform using AI templates and builder tools.
- Work with large language models (LLMs) to fine-tune outputs and align them with client-specific needs.
- Partner with engineering and product teams to scope technical feasibility and drive implementation.
- Serve as a trusted advisor to clients, explaining AI capabilities in simple, actionable terms.
- Continuously test, validate, and improve AI workflows to ensure high-quality performance.
- Document configurations, best practices, and client solutions for scalability.
Requirements
- Hands-on experience with large language models (OpenAI, Anthropic, etc.) and fine-tuning approaches.
- Familiarity with prompt engineering, embeddings, and APIs.
- Strong problem-solving skills with the ability to translate customer requirements into technical solutions.
- Excellent communication and presentation abilities to engage both technical and non-technical stakeholders.
- Comfort working in fast-paced, startup-like environments.
Nice-to-Have
- Exposure to workflow automation platforms (Zapier, n8n, Make, etc.).
- Knowledge of databases (PostgreSQL preferred).
- Basic programming/scripting skills (Python, JavaScript)
What We Offer
- Opportunity to shape the future of AI in field service management.
- Work directly with cutting-edge LLM technologies and real-world enterprise use cases.
- A collaborative team of builders passionate about AI and customer success.
- Competitive compensation and growth opportunities in a rapidly scaling company
Hiring : Technical Senior Salesforce Developer
Required skill set : Salesforce Apex and LWC
Experience : 5 to 8 yrs
Location : Bengaluru \ Hyderabad ( Hybrid )
Primary Skills :
- Salesforce Service Cloud / Sales Cloud
- Salesforce CRM/PRM Modules.
- Salesforce Apex, Visual force, LWC, Flows, Triggers, fields, page layouts, record types, custom settings, dashboards and reports
- Lightning (Aura, LWC), HTML, CSS, JavaScript
- Integration SOAP, REST, Bulk API), integration patterns, and best practices.
- Knowledge of Omni scripts is an added advantage.
- Knowledge of Salesforce PRM, Git hub
- MSSQL DB ,NodeJS ,Managed package experience ,Einstein Analytics and Community Cloud ,Good to have PD1 certification
Certifications :
- Salesforce Administrator (ADM-201)
- Salesforce Platform App Builder
Salesforce Platform Developer I (and II is a plus)
Other Skills :
- SFDC development and implementation experience.
- Experience in building Salesforce apps from development to support.
- In-depth understanding of the capabilities and constraints of the SFDC CRM/PRM applications.
- Ability to Identify and gather requirements from users and stakeholders.
- Analyze detailed business/functional/technical requirements and specifications for the application.
- Supporting application testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding application enhancements.
- Knowledge of APIs and security settings.
🚀 We Are Hiring | Salesforce US Consulting Sales – Business Development Manager
We’re actively looking for a Business Development Manager with proven experience in Salesforce Consulting Sales, specifically targeting the US market. This is a full-time, onsite role for individuals who are passionate about enterprise sales and building long-term client relationships within the Salesforce ecosystem.
🔍 Role Overview:
Position: Business Development Manager – Salesforce Consulting Sales
Industry: IT Services / Salesforce Consulting
Location: Onsite – Noida, Sector 62 (NCR region)
Working Days: Monday to Friday (5 days working)
Experience Level: 3–7 years in Salesforce sales, with at least 2+ years in consulting services sales for the US market
✅ Mandatory Requirements:
Must have hands-on experience selling Salesforce Consulting Services (implementation, customization, integration, support, etc.)
Strong understanding of Salesforce ecosystem and partner network
Experience in end-to-end sales cycles, including lead generation, prospecting, client meetings, proposal building, and closing deals
Demonstrated success in selling to US-based clients (preferably SMBs and mid-enterprise)
Should not be limited to Salesforce product/license sales – consulting services sales is essential
📚 Training & Support:
Structured onboarding and domain-specific training will be provided
Ongoing support from technical pre-sales and delivery teams to help close deals
🎯 Key Responsibilities:
Identify and qualify new opportunities for Salesforce consulting services in the US market
Build and maintain a strong sales pipeline and client relationships
Collaborate with delivery and technical teams to ensure alignment on client needs and expectations
Actively participate in RFPs, proposals, and client presentations
Maintain and update CRM records with accurate sales data and progress
💡 What We’re Looking For:
Excellent communication and presentation skills
Strong client engagement and consultative selling approach
Passion for technology, business consulting, and continuous learning
Self-motivated, target-driven, and able to work independently in a fast-paced environment
📣 Referrals Welcome!
If you know someone with the above experience, especially in Salesforce consulting sales for the US market, we’d love to connect. Please feel free to share referrals or tag potential candidates.
Let’s build success together – one Salesforce solution at a time!
“If you can't explain it to a six year old, you don't understand it yourself.” If you live by this statement, you might be the one we are looking for. We at LogiNext believe that Information experience is a big part of the Customer Experience.
LogiNext is looking for a prolific and talented technical content creator to contribute to our vision of delivering the best information experience with great content. Your role will involve understanding the details of and around the product and articulate them in clear, concise and illustrated manner. This role requires a high level of creativity and attention to detail. You must be able to distil complex information into clear, concise text.
You must have a sound experience with Enterprise SaaS products & knack and love for writing, a comprehensive understanding of the technical products, and experience in blogging to achieve business goals.
Responsibilities:
Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation Design infographics, develop feature walkthrough videos and other engaging content to impart product knowledge to various stakeholders Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments Execute the Content Calendar by building and delivering on the roadmap set by the management Work closely with the creative teams to represent the content in the most suitable visual format Suggest ways to further improve the quality of the documentation
Requirements:
Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication 4 to 7 years of experience in technical content writing for SaaS products Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics Ability to identify issues, challenges, and gaps associated with the content Ability to understand briefs and translate briefs into high-quality product collaterals Passion for technology, communication and strong understanding of the industry and organization’s mission Basic understanding of web technologies and programming languages to publish viral tech blogs Excellent command over written and verbal communication Adept at Multitasking, creative thinking and working independently
Job Summary:
The District Sales Manager will oversee sales activities within a defined territory and manage sales representatives and distributors.
Responsibilities:
- Trains sales representatives and distributors in assigned territory.
- Organizes sales schedules of assigned staff.
- To act like a bridge between the company and distributor with providing stock reports and product inventories.
- Conducts performance evaluations that are timely and constructive.
- Handles disciplinary action against employees as needed and in accordance with company policy.
- Mostly to coordinate with Sales executives from his assigned district.
- Sales the company’s products in an assigned territory.
- Monitors existing accounts and regularly communicates with primary contacts for the account.
- Works to establish new accounts in the territory.
- Works toward increasing sales growth in the territory at an established ratedetermined by Company.
- To provide map coordinates and beat plans.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Ability to build and maintain business relationships with clients.
- Excellent verbal and written communication skills.
- Excellent management and leadership skills.
- Excellent time management skills.
- Ability to multitask and complete work while traveling.
Education and Experience:
- Bachelor’s degree in any domain.
- 3-4 years of core field sales/ marketing experience required.
CTC- 16 - 30k p.m.
Location: KEONJHAR

- Establish and maintain a trusted advisor relationship within the company’s IT, Commercial Digital Solutions, Functions, and Businesses you interact with
- Establish and maintain close working relationships with teams responsible for delivering solutions to the company’s businesses and functions
- Perform key management and thought leadership in the areas of advanced data techniques, including data modeling, data access, data integration, data visualization, big data solutions, text mining, data discovery, statistical methods, and database design
- Work with business partners to define ways to leverage data to develop platforms and solutions to drive business growth
- Engage collaboratively with project teams to support project objectives through the application of sound data architectural principles; support the project with knowledge of existing data assets and provide guidance on reusable data structures
- Share knowledge of external and internal data capabilities and trends, provide leadership, and facilitate the evaluation of vendors and products
- Utilize advanced data analysis, including statistical analysis and data mining techniques
- Collaborate with others to set an enterprise data vision with solid recommendations, and work to gain business and IT consensus
Basic Qualifications
- Overall 15+ years of IT Environment Experience.
- Solid background as a data architect/cloud architect with a minimum of 5 years as a core architect
- Architecting experience in the cloud data warehouse solutions (Snowflake preferred, big query/redshift/synapse analytics-nice to have)
- Strong architecture and design skills using Azure Services( Like ADF/Data Flows/Evengrids/IOTHUB/EvenHub/ADLS Gen2 /Serverless Azure Functions/Logic Apps/Azure Analysis Services Cube Design patterns/Azure SQL Db)
- Working Knowledge on Lambda/Kappa frameworks within the data Lake designs& architecture solutions
- Deep understanding of the DevOps/DataOps patterns
- Architecting the semantic models
- Data modeling experience with Data vault principles
- Cloud-native Batch & Realtime ELT/ETL patterns
- Familiarity with Lucid Chart/Visio
- Logging & monitoring pattern designs in the data lake /data warehouse context
- Meta data-driven design patterns * solutioning expertise
- Data Catalog integration experience in the data lake designs
- 3+ years of experience partnering with business managers to develop technical strategies and architectures to support their objectives
- 2+ years of hands-on experience with analytics deployment in the cloud (prefer Azure but AWS knowledge is acceptable)
- 5+ years of delivering analytics in modern data architecture (Hadoop, Massively Parallel Processing Database Platforms, and Semantic Modeling)
- Demonstrable knowledge of ETL and ELT patterns and when to use either one; experience selecting among different tools that could be leveraged to accomplish this (Talend, Informatica, Azure Data Factory, SSIS, SAP Data Services)
- Demonstrable knowledge of and experience with different scripting languages (python, javascript, PIG, or object-oriented programming like Java or . NET)
Preferred Qualifications
- Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience
- Experience working with solutions delivery teams using Agile/Scrum or similar methodologies
- 2+ years of experience designing solutions leveraging Microsoft Cortana Intelligence Suite of Products [Azure SQL, Azure SQL DW, Cosmos DB, HDInsight, DataBricks]
- Experience with enterprise systems, like CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
- Ability to work independently, establishing strategic objectives, project plans, and milestones
- Exceptional written, verbal & presentation skills
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a lead developer responsible for the product development and maintenance. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.
Responsibilities:
- Writing clean, high-quality, high-performance, maintainable code
- Develop and support software including applications, database integration, interfaces, and new functionality enhancements
- Coordinate cross-functionally to ensure project meets business objectives and compliance standards
- Support test and deployment of new products and features
- Analyze and resolve performance bottle necks
- Participate in code reviews
Technical:
- Expert in Programming using Angular 4/6/8, C#, Web API, Entity Framework, LINQ to Entities.
- Should have strong database design and development skills in Relational DBMS and Non-Relational Databases (No SQL).
- Experience in integrations
- Strong knowledge of SDLC methodologies – Agile/Scrum
- Good understanding of Object-Oriented Programming, Design Concepts & Whitebox Unit Testing
- Good understanding of Web Security Concepts
- Experience in hosting & maintenance of applications in virtual servers with CI/CD
Qualification:
- Bachelor's degree or equivalent experience in Computer Science or related field
- 5+ years of relevant work experience
- Must have experience in product development
Work Location: Remote (Anywhere in Hyderabad)







