
About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Similar jobs
Job Title: Graphic Designer
Job Type: Full Time
Location: Indore
Summary/Objective:
We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in fashion & luxury sector. The ideal candidate will be proficient in utilizing AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.
Responsibilities/Duties:
1. Design Creation:
- Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
- Collaborate with marketing and other teams to grasp project requirements and objectives.
- Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.
2. Brand Consistency:
· Create engaging content for social media platforms and digital marketing campaigns.
· Ensure designs are optimized for different platforms and adhere to brand guidelines.
· Work closely with the marketing team to contribute to the evolution of the brand identity.
3. Software Proficiency:
· Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.
· Stay updated on industry trends and design tools to enhance creativity and efficiency.
· Excellent skills in color theory, typography, and layout design.
4. Feedback Incorporation:
· Receive and incorporate feedback from stakeholders into design iterations.
· Present design concepts and ideas to team members for review and approval.
5. Project Management:
· Manage multiple design projects simultaneously and meet deadlines.
· Collaborate with other designers and cross-functional teams to ensure project success.
Qualifications/Requirements:
Education:
· Bachelor’s degree in Graphic Design, Visual Arts, or a related field.
Experience:
· 1 to 3 years of professional graphic design experience.
· Experience in the e-commerce, jewelry or luxury industry is ideal.
· Good to have experience in marketing or advertising agency.
Skills:
· Strong creative and conceptual thinking.
· Excellent communication and collaboration skills.
· Ability to work collaboratively and independently.
· Attention to detail and the ability to work independently.
How to Apply:
Kindly send your updated resume and your portfolio link. In your portfolio, highlight projects relevant to the luxury industry, especially any work related to jewelry design.
Contact us:
Avalon Solutions Pvt. Ltd.
PSP - 11, Scheme 78, Vijay Nagar, Indore 452010, MP
www.AvalonSolution.com
Responsibilities
● Work with application development teams to identify and understand their operational pain points.
● Document these challenges and define goals to be achieved by the infrastructure team.
● Prototype and evaluate multiple solutions, often by experimenting with various vendors and tools available, to achieve the goals undertaken.
● Rollout tools and processes with heavy focus on automation.
● Evangelize and help onboard application development teams on the platforms provided by the infrastructure team.
● Co-own the responsibility with application development teams to ensure the reliability of services.
● Design and implement solutions around observability to ensure ease of maintenance and quick debugging of services
● Establish and implement administrative and operational best practices in the application development teams.
● Find avenues to reduce infrastructure costs and drive optimization in all services.
Qualifications
● 5+ years of experience as a DevOps / Infrastructure engineer with cloud platforms (preferably AWS)
● Experience with git, CI / CD, Docker, etc
● Experience in working with infrastructure as code (Terraform, etc).
● Strong Linux Shell scripting experience
● Experience with one of the programming languages like Python, Java, Kotlin, etc.


Requirements:
-
5-8 years of experience in software development
-
Solid working experience in Java and J2EE development skills.
-
Object-oriented and service-oriented design concepts, including knowledge of data transfer objects and associated design patterns.
-
Experience with Angular Framework, JavaScript, and CSS.
-
Comprehensive knowledge of Web design patterns and front end technologies like HTML5, JQuery and MVC framework like spring and Spring Boot.
-
Excellent communication skills with the ability to solicit and formalize requirements and work with end users/customers.
-
Experience with agile development methodology.


We are looking networking professionals with the following skill set,
Experience :6+ years of experience in the networking domain
Key skills:
- Must have 6+ years of experience in C/C++ programming language.
- Knowledge of Go programming language and Python programming language is a big plus.
- Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
- Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
- Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
- Experience with eBPF is a plus.
- Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
- Familiar with containerization solutions like Docker/Kubernetes etc.
- Familiar with server less technologies such as AWS Lambda.
- Exposure to machine learning technologies and distributed systems is a plus
● Pan India internal recruitment.
● Responsible for all interview processes.
● Manage recruitment cycle.
● Conduct all interviews virtual/Face-to-face and coordinate with the sales & operations team.
● Source candidates using a variety of search methods to build a robust candidate pipeline
● Screen candidates by reviewing resumes and job applications, and performing phone screenings.
● Manage onboarding and new hire process.
● Stay abreast of recruiting trends and best practices.
● Manage the overall interview, selection, and closing process to ensure all screening, hiring, and selection are done according to employment laws and regulations
● Coordinating with the Hiring Manager.
• Develop new relationships and expand existing relationships to drive Consulting Services Sales
• Execute campaigns around core offerings to generate new revenue opportunities
• Proven track record of meeting a quota of at least $150000 in technology services
• Leverage prior consulting sales experience to influence client in resourcing strategies and create
solutions that deliver on client needs
• Hands-on experience with proposal/RFP creation for client proposals/presentations
• Develop and manage a small team of stars. Develop and manage a sales pipeline.
• Conducts weekly forecast meetings. Coaches direct reports re: strategies to drive closure.
• Reports on sales activity and forecast to senior sales management.
• Consistently monitors the sales activity of the team, and tracks the results.
• Strong leader that has track record of facilitating through your AEs to drive and close business
• Work closely with the technology team to assess market needs and development for individual
accounts
• Building a team and managing high growth and fast changes.
• A sales leader that can drive business in a multi-level enterprise company with a skill set of
working with C-Level Executives and IT

JOB DESCRIPTION
Senior fullstack Mobile Developer
Company Description
Building the future of meat and seafood supply chain.We are building smart supply chain to deliver the highest quality seafood and meat for the Indian consumer. Our innovations in process management and workforce orchestration along with strong industry credentials are enabling us to deliver the fastest harvest-to-fork in the industry.Our endeavor is to leverage experience across various parts of the value chain – farming, production, delivery to marquee brands – to deliver similar value to the Indian consumers.
Job Description
As a senior full stack developer, you will contribute to our end to end supply chain platform. You'll work with all key stakeholders to deliver scalable, maintainable code and deliver amazing user experiences. We are building a design and process centric culture where you'll play a key role in the implementation of the foundation of all our systems. Up for a challenge?
You are:
- A self starter with a sense of what it takes to be successful as a team
- Agile - welcome change, do as less as possible and embrace continuous delivery
- Conscious about how quality is carried through from the UI to all layers underneath
- Passionate about design as a foundation of great user experience
- Opinionated, but flexible to accommodate the big picture
Responsibilities
- Analyse requirements, provide estimates and deliver code in an agile setup
- Stay on top of all owned work and raise red flags as early as possible
- Define the architecture, best practices and coding standards for full stack development.
- Support continuous technical improvement by investigating alternatives and technologies and present them for architectural review
- Motivate team members, coach junior members and extend goodwill to other employees
Qualifications
- Prior startup experience, preferably with war stories to share
- 3-5 years of software industry experience
- Solid understanding of software design, development, testing, and problem-solving
- Expertise in coding efficient, high quality and modularized software
- Expertise in React Native and related ecosystem
- Expertise in at least one of native Android or iOS development
- Experience with GraphQL and other modern JS ecosystems
- Expertise in common design patterns and anti-patterns Javascript
- Experience with service-oriented architecture and microservices
- Expertise in relational and non-relational databases and expertise in at least one database system
- Experience with planning, execution and maintenance of test infrastructure for backend workflows
- Knowledge of AWS
- Knowledge of Unix shell and source control systems and tools such as git
- Strong technical leadership skills
- Strong communication skills
- Technical mentoring skills
Great to have
- Experience with CI/CD and setting up a monitoring infrastructure
- Experience with Flutter
- Interest in blockchain and computer vision related ML systems
- Experience working on high traffic systems
- Bachelor’s degree in Computer Science or a related discipline
Experience - 4 – 6 years
About the role –
The Product Manager role will report to the CEO and will build the product from 0 to 1.
Responsibilities
Need to work with the senior management team to work on product roadmap
Work with tech and management to create and execute product pipeline
Own the successful delivery of your roadmap and co-own the success of the overall products
Define requirements (JIRA) - Creating EPICs, user stories. Tracking the sprint
Effectively identify and manage cross-team dependencies
Ensure delivery timelines
Required Knowledge and Skills
Should have good understanding of eligibility, Prior authorization workflows
worked as product lead/lead BA
Worked on eligibility implementation (API Integration) ( Waystar, Change healthcare, Claim MD etc.)
Should have experience in building and scaling SaaS tools from the ground up.
Excellent communication and collaboration skills
Use common tools to create mockups, stories, and roadmaps Preferred Qualifications
3+ Years of product management experience, including cloud/SaaS product
US Healthcare Experience
Value added - If worked on X12 270, 271
Basic Qualifications
Bachelor’s engineering degree from Tier 1 institute
MBA from Tier 1 (good to have)
3 Years of product management experience, including cloud/SaaS product
About the role:
Being an Engineering Manager allows you to bring a diverse set of skills all into focus to help us drive growth and impact across the world of Online education / E-Learning.
You will necessarily have a technical background but are now responsible for fundamental product and infrastructure strategies to help us scale from 1 to 100
Responsibilities:
- Lead a talented team of engineers to build and deliver world-class consumer-facing applications of highly scalable services.
- Partner with Business Product owners as well as senior engineering leaders to create a vision and roadmap for the team.
- Be a Hands-on leader managing projects and day to day activities of the team in an Agile/Scrum environment.
- Defining and Driving Performance and Availability metrics to measure and meet high operational standards for the services.
- Hiring, mentoring and developing engineers and leaders in the Tech & Engineering organization.
- Ensuring the quality of the engineering efforts are always exceptional by setting up the correct processes and quality control checks for the team to execute within
What we need
- 7+ years of relevant engineering work experience and 2+ hands-on management experience.
- Experience with architectural patterns of large, High-scale / High-traffic applications is a MUST
- Experience with AWS is mandatory while SOA/Microservices with Node.js and Golang is a plus.
- Retained, mentored and hired senior engineers and leaders with a track record of building productive engineering teams.
- Been actively involved in setting product strategy.
- Entrepreneurial drive and have hands-on experience in creating products which solve user's problems

- Experience in Business analytics, well versed with sales/marketing analytical tools.
- Experience in business consulting is a plus.
- Proven experience in sales, client communication, negotiation, marketing, data analysis, and project management.
- Good in Business Development, Marketing Operations, Sales, Product Management, Competitive Analysis, Market Research.
- Experience in project management is a plus.
- Regular at maintaining a timesheet.
- Will need to develop proficiency in Hubspot, Asana, Google Documents.
- Proficient in Analytical tools (Power BI, Tableau, etc).
- Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.), Google docs.
- Excellent business communication and writing skills.
- Excellent at web research and educating one-self about different topics.
- High aptitude in managerial skills.
- Ability to handle the intense workload, pace, and training timelines.
- Identifying and addressing operational, financial, and technological risks within the business.
- Maintaining, testing, and improving business and systems operations.
- Building and maintaining relationships with key stakeholders.
- Identifying and capitalizing on improvement opportunities.
- Identifying innovative ways to increase customer satisfaction.
- Evaluating the performance of project teams to ensure that targets and deadlines are met.
- Communicating ideas and viewpoints to senior management.
- Acting as a liaison between business and IT groups.
- Supervising the design of new products and evaluating how these will perform on the market.
- Creating monthly performance reports.
- Maintain a timesheet regularly.
- Be proficient in MS office.
- Develop proficiency in Hubspot, Asana, Google Documents.
- Have excellent Email Communication Skills.
- Have excellent at web research and education one-self about different topics.
- Have high Aptitude and Strong Analytical Skills.
- Be good in Competitive Analysis & Online Research.
- To handle the intense workload, pace and training timelines.
- Have strong written, verbal and collaboration skills.
- Have fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.), Google docs, Data Entry.

