
About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Similar jobs
Proven experience in SEO, LLM and ASO.
● Strong knowledge of Google Analytics, Search Console, Ahrefs, SEMrush, Moz, and other SEO tools.
● Solid understanding of content marketing strategies for both SEO and ASO.
● Looking candidates from Media and E-Commerce Industry
● Hands-on experience with app store algorithms, keyword optimization, and mobile user behavior.
● Familiarity with HTML, CSS, JavaScript , and overall website optimization techniques.
Roles & Responsibility
- Developing Hybrid Mobile Apps using IONIC 5 or 6 + ANGULAR + Typescript & CAPACITOR
- Independently compile and deploy apps - both on Android & Apple platforms
- With Plugins such as Google Maps, Payment Gateways, Push Notifications, QR Codes, WiFi, NFC, etc is good to have
- Optimize for multi-device iPhone, iPad, Tablet & Smartphones
- Experience in HTML5, CSS3, & JavaScript
- Good understanding of REST APIs & JSON
- Ensuring high performance on mobile and desktop
- Work on bug fixing and improving application performance
Desired skills
Knowledge of all aspects of Angular framework:Components, Directives, Lazy Loading, Angular lifecycle hooks, service, moduleRxJSWebpackAngular Router usageJSON/XML parsing Angular CLI Command line usage of toolsHTML5, CSS3 with responsive web development and related web technologiesCSS precompilers like SCSS and LESSNeed to know usage of third party libraries like Angular Material, node-sass etc.Knowledge of PWA, UI adaptability using media queries via SCSS specificationIntegration of payment gateways, wallets, analytics and browser notifications
This is a full-time Contract role and the location is Remote Fully
Compensation can be negotiated depending upon the Skill-set and experience
Will share the JD on further communication
As a back-end developer, you’ll work on our back-end app that is built with Ruby on Rails. You’ll help to plan and develop new features, review other people’s code, fix bugs, help in technological and business decisions, and support the internal team.
Responsibilities
- Work in our main app back end built with Ruby on Rails
- Act as an architect of new features
- Review other people's code
- Fix bugs
- Help in decisions of technology and business
- Support internal team
- Refactor code
Requirements
- At least 3 years of industry experience
- At least 1 year of experience working on Ruby on Rails projects
- Comfortable in dealing with server infrastructure and deployment processes
- Experience with continuous delivery and automated testing.
- Experience with refactoring Ruby on Rails applications
- Experience in designing, developing and maintaining APIs
- Can work for at least a couple of hours during Japanese business hours
Nice to haves
These aren’t required, but be sure to mention them in your application if you have them.
- UI/UX design principles
- Good understanding of coding best practices and design patterns
- Understanding of security technologies (encryption, authentication, OAuth 2.0)
- Contribution to open source projects
- Interest and ability to learn other coding languages as needed
- Agile Development experience
We are looking for Fullstack Engineers (MERN) to help us in the next stage of our journey with experience in developing real-time server applications based on Node.js, Express.js, MongoDB databases
What you’ll do -
- Write, execute and maintain clean, reusable, and scalable code
- Integrate our various data storage solutions
- Should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries
- Ensure the responsiveness and boost the performance of our apps
- Find and address the various bottlenecks and bug-fixes
- Help in code automatization
Must-Haves -
- Proven experience in high-level programming languages like Node.js and Express.js with state management tools like Redux
- Good understanding of React, Next.JS, Bootstrap, and Material UI
- Thorough understanding of modeling and scaling databases like Firebase, and SQL
- Expertise in developing micro-services based REST APIs and exposure to API Gateway
- Should be well-versed with collaboration tools like Git, JIRA, etc
- Comfortable working within GCP, AWS, Azure, or equivalent ecosystem
- Knowledge on open-source technologies such as NoSQL, MongoDB, Data Formats (XML / JSON), JavaScript Frameworks ReactJS, JS, JQuery, CSS, HTML5, in-memory databases, Build tools like webpack.
Good to have -
- 2+ years of prior experience working in a software engineering environment
- B. E in Computer Science/Information Science or equivalent degree
As the Java Developer, you will be responsible for developing cutting edge health-tech applications that include high scale transaction processing, intelligent bot based programs and data analytics.
What you will do:
- Building components for the company's advanced health tech platform using Java, Solr, SpringBoot, DialogFlow
- Communicating effectively in a cross-functional product development team and present ideas and solutions effectively
- Participating in technical planning and requirements gathering phases including design, code, test, troubleshoot, and document engineering software applications
- Developing the Code as per the requirements
- Working with product team and constructing the tech roadmap
- Designing, building and scaling the company's backend microservices
- Maintaining code integrity and organization
- Applying all quality requirements to make the code production ready
- Developing and deploying new features to facilitate related procedures and tools if necessary
- Developing documentation related to technical aspects and to facilitate current support, development, upgrades, or migrations
- Designing and building efficient, reusable, and reliable Java code
- Pro actively catching and fixing bugs, and providing support for the back end services
- Managing servers and infrastructure by keeping the lights on and refining the deployment architecture
What you need to have:
- Expert at hands on programming in JAVA and J2EE
- Must be from Product based companies (Should have developed Web Apps)
- Proven expertise in Java interfaces with MongoDB (or similar noSQL databases) as well as relational databases (mySQL, Postgres etc)
- Key contributor in atleast one 6+ months development project involving SpringBoot and Hibernate
- Strong understanding of application server infrastructure
- Good working knowledge of Maven based build systems
- Good understanding of build and deployment pipelines that involve ANT and Jenkins
- Proficient understanding of code versioning tools, such as Git or SVN
- Good knowledge of working on Rest APIs , Webservices
- Excellent problem-solving skills
- Hands on experience with Lucene/Solr
- Familiarity with DiagFlow based chat bot building
- Knowledge of NLP
- Learnt AI/ML systems
- Excellent interpersonal skills and the ability to build good working relationships.
- Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines.
- Able to effectively collaborate with a team as well as take initiative and work independently to solve problems
- Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience
- 2+ years of practical experience in Native Android Development
- 2+ years of experience using Kotlin/Java
- Experience developing highly performant code and view layouts and the ability to diagnose performance bottlenecks
- Designing applications with latest frameworks and architecture such as MVVM, etc.
- An excellent understanding of best practices for concurrency and threading is a big plus
- A disciplined approach to development, testing, documentation and code structure in a team environment
- A constant desire to improve, learn more and take things higher
- Having worked with the Realm database and dagger is a big plus.









