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· Development and formulation of water-based interior and exterior waterproof decorative paints, ensuring performance, aesthetics, and regulatory compliance.
· Testing of paint formulations to ensure they meet company quality standards and performance criteria.
· Work closely with the production team to ensure smooth scale-up of formulations from laboratories to commercial production.
· Stay up to date with industry trends. Provide recommendations for new product development based on market insights and consumer demand. Conduct competitive analysis to identify potential opportunities for new or improved product offerings.
· Provide technical support to the sales team regarding product performance, application methods, and troubleshooting. Address and resolve customer query in a timely and professional manner.
· Maintain accurate records of all product formulations and testing data. Prepare detailed technical reports on new product developments, performance testing, and quality control results.
Knowledge of paint formulations, Testing, pigments, and Emulsion
Complaint handling, root cause analysis and resolutions
Job Title
International Technical Support Engineer (SaaS)
Job Summary
You will provide technical support for a cloud-based SaaS product to users/customers across multiple countries/time zones. Your primary goal is to ensure high availability, smooth user experience, fast resolution of issues, and maintaining strong customer satisfaction. You’ll work closely with product, development, and customer success teams to improve product quality and user experience.
Key Responsibilities
- Respond to and resolve technical issues reported by international customers via email, chat, phone, or ticketing system.
- Troubleshoot problems related to software, networking, API integrations, permissions/authentication, cloud infrastructure, performance issues, etc.
- Guide customers through onboarding, configuration, and usage of the SaaS product.
- Reproduce customer-issues in test or staging environments to isolate root-causes.
- Document issues clearly (logs, steps to replicate, environment details) and maintain a well-organized knowledge base / FAQ / help documentation.
- Escalate complex or urgent issues to engineering or senior teams when required.
- Monitor usage metrics, application performance, system health, and proactively identify potential issues.
- Collaborate with cross-functional teams (Product, QA, DevOps, Infrastructure) to share feedback from customers, suggest product improvements, and ensure quality.
- Ensure compliance with SLAs (response time, resolution time) and maintain customer satisfaction/performance metrics.
- May require working in shift rotations / out-of-hours support to cover global customers.
- Assist in validation/testing of new features / releases from a support perspective to catch potential edge cases.
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, Information Technology or related field (or equivalent experience).
- Proven experience (2-5+ years) in technical support or helpdesk roles for SaaS or cloud-based applications.
- Strong problem-solving skills, ability to dig into logs, trace issues back to root causes.
- Good knowledge of APIs, integrations, web technologies (e.g., HTTP, REST), authentication & authorization protocols (e.g. OAuth, SAML) is a plus.
- Familiarity with cloud infrastructure (AWS, Azure, GCP) or managed SaaS deployment environments.
- Comfortable using monitoring / logging tools and dashboards.
- Experience with ticketing systems (Zendesk, Freshdesk, Jira etc.) and remote support tools.
- Excellent verbal and written communication skills in English; additional language skills preferred if supporting non-English markets.
- Customer-oriented mindset: patience, clarity, empathy.
Preferred / Nice-to-Have
- Basic scripting or debugging skills (e.g. Python, Bash) to assist in automating tasks or analyzing issues.
- Experience with database queries (SQL or NoSQL) to investigate data layer issues.
- Exposure to performance monitoring / APM tools (New Relic, Datadog, etc.).
- Familiarity with cloud security, identity management, permissions.
- Prior experience supporting enterprise customers, or in B2B SaaS.
- Knowledge of ITIL or other support best practices.
Working Conditions
- Rotational shifts / flexible hours to cover international time zones.
- Remote work capability or hybrid/office based (depending on company).
- May need to coordinate across teams in different geographies.
- Occasional pressure from incident or outage response, requiring calmness under stress.
KPIs / Metrics
These are often used to measure performance in this role:
- First response time
- Resolution time
- First contact resolution rate
- Customer satisfaction (CSAT)
- Ticket backlog / open tickets
- Escalation frequency
- Number of repeat issues / recurring problems
If you like, I can generate a job description version specific for companies in India, with salary estimates, or for senior / junior levels. Do you want me to prepare that?
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About the company
KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.
Form link for quicker response- https://forms.gle/nfuaw5Rt1AD3yYWS8
Job Description
Education Qualification: CS
Experience: 4-6 years
Location: Pan India with potential requirement to travel to the middle east
Employment Type: contract for 6-12 months (Hybrid)
Responsibilities:
- Board Meetings: Organize and coordinate board meetings, prepare agendas, and distribute necessary documents.
- Minutes & Record Keeping: Take minutes during board and committee meetings, and maintain accurate records of discussions and decisions.
- Regulatory Compliance: Ensure the firm complies with corporate governance requirements, including filing necessary documents with regulatory bodies (e.g., QFCRA).
- Corporate Governance: Advise the board on governance best practices and ensure the company adheres to internal policies and external legal requirements.
- Shareholder Communication: Manage communication with shareholders, including handling general meetings, votes, and reporting obligations.
- Legal Documentation: Maintain and update key corporate documents such as the company’s charter, bylaws, and resolutions.
- Advisory Role: Provide guidance on legal and regulatory obligations to directors and senior management.
Required Skills & Qualifications
- 4+ years of professional experience in backend development with Python.
- Strong hands-on experience with FastAPI (or Flask/Django with migration experience).
- Familiarity with asynchronous programming in Python.
- Working knowledge of version control systems (Git).
- Good problem-solving and debugging skills.
- Strong communication and collaboration abilities.
- should have a solid background in backend development, RESTful API design, and scalable application development.
Shift: Night Shift 6:30 pm to 3:30 AM IST
Job Title: Workday Adaptive Planning Consultant / Developer
Experience: 2 - 7 Years
Job Type: Full Time
Work Mode: Hybrid (3 Days Remote, 2 Days Office)
Work Location(s): Hyderabad, Pune, Bengaluru, Gurgaon, Noida, Chennai, Madurai, New Delhi, Kolkata, Jaipur, Telangana
Job Description
We are hiring passionate and skilled professionals for the role of Workday Adaptive Planning Consultant/Developer. This is a great opportunity to be part of a growing team, work on complex enterprise solutions, and collaborate with global clients.
Key Responsibilities
- Develop and enhance Workday Adaptive Planning solutions based on business requirements.
- Create High-Level Design (HLD) and ETL Design documentation.
- Build and support batch and real-time data pipelines.
- Maintain and optimize ETL workflows for scalability and performance.
- Review, test, and troubleshoot ETL programs for data quality and accuracy.
Required Skills & Qualifications
- Minimum 2 years of hands-on experience in Workday Adaptive Planning development.
- Strong knowledge of ETL concepts, design patterns, and data integration techniques.
- Experience working with large-scale ETL workflows.
- Bachelor's Degree in Computer Science, Information Technology, or a related field.
- Excellent problem-solving skills and a proactive attitude.
Job Description:
We are seeking a Full stack Developer to contribute to the development of our Analytics platform. The ideal candidate will play a key role in each stage of the product development process, collaborating with a team of developers and designers to deliver high-quality work within tight timeframes.
Responsibilities:
- Develop and maintain web applications using PHP (Laravel), React (Next.js), Node.js
- Implement server-side scripting, API development
- Write clean, maintainable, and efficient code
- Build and scale an analytics platform that meets business requirements.
- Stay up-to-date with industry trends and incorporate best practices into the development process.
Requirements:
- Bachelor's degree in computer science or equivalent.
- Tech Stack: PHP (Laravel), React (Next.js), MySQL, Tailwind
- Strong analytical and problem solving skills
- 2-3 years of experience using PHP, MySQL
- 1 years of experience in Laravel, React.js
- Knowledge of Design patterns and OOPs concepts
- Knowledge of Linux / Unix flavors
- Familiarity with RESTful API principles and best practices
- Knowledge of Git
- Should be able to work independently
BONUS POINTS
- Familiarity with Node.js, Python
- Exposure to any of the cloud platforms like AWS/GCP/Azure
- Familiarity with LLMs
About Us:
We’re a young team of F&B enthusiasts who live and breathe data. At Kitchen Spurs, we believe decisions should be driven by insights—not instincts. We partner closely with restaurant teams, taking the operational burden of marketplace management off their shoulders—handling aggregator platforms, uncovering trends, and eliminating hours of manual work. All of this is powered by our robust analytics platform, designed to decode performance data into clear, actionable strategies. With our support, restaurants can focus on what truly matters: delivering exceptional customer experiences—the only metric that drives lasting success.
- HTML & Java script. Experience with basic GMB etc. PHP exposure. Willingness to work on app and plug –ins etc is welcome.
- Custom Module development
- Front End Development skills (any of below):
- HTML5, PHP
- Shopify
- Magento (1.x & 2.x)
- Big Commerce
- Wordpress
- Server Setup
• 2 - 5 years of experience building React and/or Mobile Applications
• 5-8 years working with microservices, API servers, databases, cloud-native development, observability,
alerting, and monitoring
• Deep exposure to cloud services, preferably Azure
• Preferably worked in the Finance/Retail domain or other similar domains with complex business
requirements.
• Hands-on skills combined with leadership qualities to guide teams.
Location – Bangalore, Mumbai, Gurgaon
Functional / Technical Skills:
• Strong understanding of networking fundamentals
o OSI Stack, DNS, TCP protocols
o Browser rendering and various stages of execution
• Good understanding of RESTful APIs, GraphQL and Web Sockets
• Ability to debug and profile Web/Mobile applications with Chrome DevTools or Native profilers
• Strong understanding of Distributed Systems, Fault Tolerance and Resiliency. Exposure to setting up
and managing Chaos is a plus.
• Exposure to Domain Driven Design (DDD), SOLID principles, and Data Modelling on various RDBMS,
NoSQL databases.
• Ability to define and document performance goals, SLAs, and volumetrics. Creating a framework for
measuring and validating the goals. Work with teams to implement and meet them.
• Create automation scripts to measure performance. Making this part of the CI/CD process.
• Good understanding of CNCF projects with a specific focus on Observability, Monitoring, Tracing,
Sidecars, Kubernetes
• Tuning of Cloud-native deployments with a focus on Cost Optimization.
• Participate in architecture reviews to identify potential issues, and bottlenecks and provide early guidance.
• Deep knowledge of at least 2 different programming languages and runtimes. Any two of Ruby, Python,
Swift, Go, Rust, C#, Dart, Kotlin, Java, Haskell, OCaml
• Excellent verbal and written communication
• A mindset to constantly learn new things and challenge the Status Quo.





