Role & responsibilities
- Provide technical support to customers via email, phone, and ticketing system.
- Troubleshoot and resolve customer issues related to our API Services.
- Prepare customized reports for clients using SQL queries to extract information from database.
- Perform API integration in third-party applications.
- Run APIs in Postman / Unix command line to re-produce error conditions
- Document and track customer issues and resolutions in our ticketing system.
Preferred candidate profile
- Bachelor's degree in Computer Science or related field.
- 2+ years of experience in PHP development or Technical Support role.
- Strong knowledge of API integration and testing.
- Strong knowledge of PHP and MySQL.
- Excellent communication and interpersonal skills.
Perks and benefits
- Flexitime for Work-Life Balance
- Complimentary Office Meals
- Paid Sick Leave and Time Off
- Enjoy a Vibrant Workplace Culture
Similar jobs
We are looking for an experienced NetSuite Developer and Administrator to configure and maintain Truemeds NetSuite ERP system. As a NetSuite Developer and Administrator, you will be responsible for reviewing, planning, testing and executing the implementation of new strategies including NetSuite's integration with the core backend system. This is a highly visible role, where you'll get the opportunity to make an impact and create a scale for a growing eCommerce organization.
Responsibilities
- Build and deliver solutions to optimize NetSuite's usability and functionality, including the implementation, customization, configuration, and integration of NetSuite applications.
- Maintain existing scripts and build new scripts to address business needs.
- Collaborate with all stakeholders to plan and implement configuration and enhancement requests, while ensuring system integrity, and maintaining the smooth functioning of business processes.
- Perform mass updates on an ad hoc or scheduled basis.
- Customize NetSuite forms, fields, page layouts, record types, reports and dashboards
- Identifying, evaluating, and recommending key NetSuite configurations and customisations to support and improve ERP business system needs
- Customizing and testing NetSuite ERP modules and workflows (Customers, Inventory, Products, Vendors, Orders/Transactions, Pricing, Invoices, Returns, Commissions)
- Working with stakeholders to compile technical specifications based on business requirements and creating solutions for complex business processes using Netsuites Suiteflow, SuiteScript and SuiteQ
- Troubleshooting application and script issues and providing resolution
- Technical Experience
- Experience with SuiteScript, SuiteTalk, SuiteFlow, SuiteBuilder, and SuiteBundles
- Experience in NetSuite Integration SOAP, RESLET, JSON, API Integration, Web services, Postman payload with other applications
Qualifications
- End-to-end NetSuite process, you know every single thing about Netsuite.
- You have a minimum of 5 years of experience working as a NetSuite Developer.
- You are a Certified SuiteCloud Developer or Certified SuiteCommerce Developer.
- You have the ability to communicate clearly, both verbally and in writing.
- You have SuiteScript (1.x and 2.x) experience and have a solid understanding of all script types (Client, Scheduled, MapReduce, Suitelet, Portlet, User Event, Workflow Action, etc.).
Why you will love this job:
- You will be challenged with leading and mentoring a small development team and owning the technical aspects of the project
- You will have the opportunity to work in a growing organization, with ever-growing opportunities for personal growth
- You will have the opportunity to work with the industry's most sophisticated technologies!
- We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
Truemeds is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.
Good in customization and development of CRM module
Should have good knowledge in Unix/ Shell Scripting (UNIX)
Should have good knowledge in the PLSQL & Oracle
Should have Basic knowledge in Corporate / Institutional Banking, Trade Finance, Payments, Loans and Retail areas.
Technical :-
Finacle Scripting, Finacle Reporting Tool (FINRPT), CRM customization
Finacle Integrator (FI), JSP/JS
Profile Required
Overall 5+ years of experience required in Finacle Development
Good banking experience
Strong analytical skills
Strong hold on oral & written communication
Experience in Finacle application
Ability to identify and escalate issues, keep managers and peers well informed on a recurrent basis
Able to work in high pressure environment
Highly motivated and team oriented
• Job Location:- Opp. Sola over bridge, Ahmedabad
• Education:- B.E./ B. Tech./ M.E./ M. Tech/ MCA
• Desired Skills:- .Net 4.5 and later, Asp.Net MVC, C#, Java script, JQuery, CSS3, Web API, ANGULAR JS, .Net Core, Sql Server, Mysql, Entity Framework
• Experience:- 01yrs to 04yrs
• Number of Vacancy:- 02
• 5 Days working
• Job Timing:- 10am to 7:30pm
Roles & Responsibility:-
• Producing clean, efficient code based on specifications.
• Fixing and improving existing software.
• Integrate software components and third-party programs.
• Verify and deploy programs and systems.
• Troubleshoot, debug and upgrade existing software.
• Gather and evaluate user feedback.
• Recommend and execute improvements.
• Create technical documentation for reference and reporting
Job Requirement:-
• Must have good experience on Asp.Net, MCV, C#, Java script, Jquery etc.
• Experience with software design and development in a test-driven environment.
• Knowledge of coding languages (e.g. C#,VB, JavaScript) and frameworks/systems (e.g. AngularJS, Git).
• Experience with databases and Object-Relational Mapping (ORM).
• Ability to learn new languages and technologies.
• Excellent communication skills.
Regards,
Vimal Patel
Responsibilities
At Dolat, code is our business, so naturally, the Core Engineering and Systems team is at the center of what we do. Our community of developers has designed and continues to enhance one of the fastest
trading platforms using the latest tools and technologies. As a Software Developer, you’ll draw upon your computer science, mathematical, and analytical abilities to develop complex and nimble code used to grow our business and increase the efficiency of the global financial markets.
Your responsibilities may include any of the following, which will require you to exercise discretion and independent judgment:
• Augmenting, improving, redesigning, and/or re-implementing Dolat's low-latency/highthroughput production trading environment, which collects data from and disseminates
orders to exchanges around the world
• Optimizing this platform by using network and systems programming, as well as other advanced techniques
• Developing systems that provide easy access to historical market data and trading simulations
• Building risk-management and performance-tracking tools
• Shaping the future of Dolat through regular interviewing and infrequent campus recruiting trips
• Implementing domain-optimized data structures
• Learn and internalize the theories behind current trading system
• Participate in the design, architecture and implementation of automated trading systems
• Take ownership of system from design through implementation
- Core PHP
- PHP Framework (Laravel is
- HTML5 , CSS
- 1 Version Control System
- Angular-8 or React.js is a
markets. As a Technical Support engineer, you will analyze, troubleshoot, and fix the defects.
You will be responsible for end customer communication, understanding the issue they are
facing, analyzing the functional and technical areas of code impact, and fix the defects
reported. There would be small enhancements in the customer solutions built on top of core
products and you will be working on those items, also any consulting to end customer in case
they have any difficulties in understanding custom developed solution/features
Selected candidate’s day-to-day responsibilities include:
1. Technical support for various kinds of algorithmic trading strategies on the in-house trading
platform
2. Deploy trading software for new clients
3. Work with clients, sales and developers defining trading and technical requirements.
Other requirements:
1. 2+ years solid experience in either FIX support or trade support
2. Strong knowledge of Indian cash, futures & option markets required
3. Experience with financial front-end applications (preferably algorithmic
trading) in supporting traders
4. Demonstrate excellent customer service skills working with customers in high
stress situations on complex problems
5. Ability to work as a good team player with different internal business and IT
groups to communicate and resolve any technical issues
6. Basic knowledge of Linux, Shell scripting
7. Excellent writing and technical skills with proven experience writing high-
quality documentation for software applications
8. Strong knowledge of FIX protocol and testing procedures
9. Familiarity with C++, Java a plus
The IT Infrastructure Analyst is responsible for working on assigned projects and technical initiatives in an efficient/effective manner. The IT Infrastructure Analyst must possess a high degree of technical knowledge regarding server & storage systems and associated technology tools for managing them.
The individual is expected to be able to manage and support infrastructure systems as necessary, perform troubleshooting, build new systems, and monitor data center environments.
Must have:
8-12 years’ experience in IT infrastructure management
Expertise in Dell Server Environments (Dell Hardware & Management system - Open Manage)
Expertise in VMWare (Vcentre setup and management)
Expertise in Windows server and storage
Expertise in EMC (now Dell) SAN and NAS devices
Good Linux skills (basic troubleshooting skills on Linux servers CentOS)
Good networking skills (troubleshooting skills)
Familiarity with Data Center Environmentals (Power, UPS, Cooling etc.)
Good to have:
- Experience with hyper-converged infrastructure such as Nutanix
- Experience and familiarity with Dell networking technology.
- Experience and familiarity with AWS