Hiring: Technical Support Specialist - Mumbai (Worli)

POSITION: HubSpot Specialist – Marketing Operations

1. We seek a talented HubSpot Specialist with expertise in Salesforce to join our team and help optimize our marketing operations.
2. You will play a crucial role in managing and enhancing our HubSpot platform, ensuring seamless integration with Salesforce, and optimizing marketing automation processes.
3. Your expertise will help us improve lead management, data accuracy, and overall campaign effectiveness.

Key Responsibilities:

● HubSpot Management:

1. Administer and optimize HubSpot marketing automation processes.
2. Create and manage workflows, email campaigns, and lead nurturing programs.
3. Develop and maintain dashboards and reports to track key metrics and performance.

● Salesforce Integration:

1. Implement and manage API integrations between HubSpot and Salesforce to ensure smooth data flow. Troubleshoot and resolve integration issues, ensuring data consistency across platforms.
2. Collaborate with development teams to customize and enhance integration functionalities.

● Marketing Automation and Campaign Management:

1. Design and execute marketing automation strategies to improve lead generation and conversion.
2. Analyze campaign performance and adjust strategies based on data insights.
3. Implement and manage Pardot integration, if applicable, to enhance marketing efforts.

● Collaboration and Support:

1. Work closely with sales, marketing, and IT teams to align strategies and achieve business goals.
2. Provide training and support to team members on HubSpot and Salesforce best practices.
3. Stay updated on industry trends and emerging technologies to recommend improvements.

● Other related duties as needed.

WHAT YOU WILL DO:

● Develop, customize, and optimize workflows, automation, and integrations in HubSpot and Salesforce.

● Manage integrations between HubSpot, Salesforce, and other marketing/sales tools.

● Ensure seamless data synchronization, integrity, and reporting across platforms.

● Collaborate with marketing and sales teams to implement automation strategies, lead scoring models, and campaign tracking.

● Create and maintain documentation for HubSpot and Salesforce configurations, workflows, and best practices.

● Troubleshoot and resolve technical issues within the marketing automation ecosystem.

● Train internal teams on best practices and system functionalities.

● Assist in data migration, cleanup, and enrichment activities to maintain database health.

● Stay updated on industry trends, platform updates, and emerging technologies.

REQUIRED SKILLS & QUALIFICATIONS:

● Bachelor’s degree in marketing, Business, Information Technology, or a related field; or equivalent certifications.

● 5+ years of proven experience managing HubSpot CRM and marketing automation platforms.

● Strong experience with Salesforce API integrations and data management.

● Excellent analytical skills with the ability to interpret data and provide actionable insights.

● Strong problem-solving skills and attention to detail.

● Preferred Skills: HubSpot certification(s), Salesforce certification(s), or experience with Salesforce development.

Experience with additional marketing automation tools or platforms.

● 6+ years of experience with Salesforce.com APIs (REST and Bulk), Salesforce.com configuration including but not limited to workflows, data validations, import tools, security & sharing, Visualforce pages, and Apex, salesforce.com, SOQL, and SOSL query language 

● Excellent communication and collaboration skills.

EMPLOYMENT TYPE: Full-Time

LOCATION: Remote PAN India

SHIFT TIMINGS: 02:00 pm to 11:00 pm IST 

Key Responsibilities:

-    Develop, test, and maintain dynamic web applications using React.js and related front-end technologies.

-    Build responsive and interactive user interfaces with reusable components.

-    Collaborate closely with UI/UX designers, backend developers, and project managers to deliver robust and scalable solutions.

-    Integrate RESTful APIs and manage data flow effectively using Redux or other state management libraries.

-    Optimize web applications for maximum performance, scalability, and cross-browser compatibility.

-    Debug and troubleshoot issues to ensure high-quality deliverables.

-    Write clean, maintainable, and well-documented code following best practices.

-    Use Git for version control and participate in code reviews.

Skills Required:

-    Minimum 2 years of professional experience in front-end web development.

-    Strong proficiency in React.js, JavaScript (ES6+), HTML5, and CSS3.

-    Experience with Redux / Context API or other state management tools.

-    Good understanding of component lifecycle, hooks, and functional programming concepts.

-    Familiarity with REST APIs, JSON, and asynchronous data handling.

-    Knowledge of responsive design, cross-browser compatibility, and performance optimization.

-    Familiarity with version control systems (Git).

Marketing Associate - Pay3

About Pay3 

Pay3 offers a comprehensive global payments solution for the digital commerce industry, enabling seamless  purchases and payouts across 100+ countries through a single low code integration. Our network excels in emerging markets, including Southeast Asia, India, China, Africa, and Latin America. We support stablecoin and cryptocurrencies. 

Job Description:

We are looking for a highly motivated candidate to join our team and drive  marketing for Pay3.  The ideal candidate will need to develop a deep understanding of our products and services be the champion for our solutions in the market translating technical capabilities into compelling value propositions, as well as the ability to communicate them to prospective clients in a clear and concise way. The Marketing Associate will work closely with the sales team .

Key Responsibilities:

Market Intelligence & Analysis:

• Conduct thorough market research to identify enterprise customer needs, market trends, and competitive offerings.  
• Develop a deep understanding of buyer personas, including their pain points, motivations, and decision-making processes within enterprise organizations.  
• Analyze market opportunities and provide insights to inform product strategy and roadmap.

Value Proposition & Messaging:

• Develop clear, concise, and compelling value propositions that articulate the benefits of our solutions for enterprise customers.
• Create differentiated messaging frameworks that resonate with various enterprise stakeholders (e.g., IT leaders, business executives, procurement). 
• Translate technical product features into business-oriented benefits.

Content Creation:

• Develop high-quality marketing content tailored for the enterprise audience, including white papers, case studies, webinars, presentations, solution briefs, and website content.
• Collaborate with subject matter experts and sales teams to ensure content accuracy and relevance.

Qualifications:

• 0-3 years of experience in enterprise B2B marketing, with a proven track record of lead generation and campaign execution.
• Experience in the payment or gaming industry is a plus.
• Strong skills in content marketing, SEO, and inbound marketing strategies.
• Experience in planning and managing event marketing at conferences or trade shows.
• Excellent communication and project management skills.
• Bachelor’s or Master’s degree in Marketing (BBA/MBA preferred).

Benefits:

• Competitive salary and benefits package
• Opportunity to work with a talented team of professionals
• Chance to make a real impact on our business
• Challenging and rewarding work environment
• Growth opportunity to a sales or other roles in the organisation 

Responsibilities:

• Content Creation:
• Write clear, concise, and compelling content for websites, blogs, articles, social media, email campaigns, marketing materials, and other platforms.
• Develop content that aligns with our brand voice and target audience.
• Conduct thorough research on industry-related topics to generate original content.
• Proofread and edit content for accuracy, grammar, and style.
• Content Strategy & Planning:
• Collaborate with marketing and other teams to develop content calendars and strategies.
• Brainstorm and pitch content ideas to support marketing campaigns and initiatives.
• Optimize content for search engines (SEO) and user experience.
• Content Management:
• Manage and update existing content on various platforms.

Key Responsibilities:

- Design, develop, and maintain scalable applications using Python and TypeScript.

- Work with cutting-edge tech, building solutions using Large Language Models.

- Architect and optimise cloud infra for efficiency, security, and scalability (AWS, Azure, or GCP).

- Integrate and deploy APIs, databases, and front-end interfaces seamlessly.

- Lead code reviews to uphold coding standards and mentor junior developers.

Required Skills and Qualifications:

- 8+ years in software development with expertise in Python and TypeScript.

- Exposure to building or integrating solutions using LLMs.

- Proven ability to lead teams or projects, ensuring high quality outcomes.

- Proficiency in managing cloud environments (AWS, Azure, or GCP).

- Hands-on experience with CI/CD pipelines, containerisation and Infrastructure-as-Code.

- Strong skills in SQL/NoSQL databases and performance tuning.

- Exceptional analytical and debugging skills.

Nice to Have:

- Experience with vector databases (e.g. Weaviate or Milvus) for semantic search or embedding storage.

- Familiarity with Gen AI frameworks and tools (e.g., LangChain, LlamaIndex).

- Familiarity with frontend frameworks (Next.js or Angular).

- Active contributions to open-source projects or a strong GitHub portfolio.

What We Offer:

- Opportunity to work with the latest in Generative AI.

- Competitive salary and comprehensive benefits.

- A forward-thinking, collaborative environment.

- Flexibility in work policies to foster a healthy work-life balance.

Expi with Node.js, Express, Feather JS
3rd party API integration knowledge
Database- MySql or NoSql

Kafka Client Integration with Nodejs

Redis integration using Nodejs

• Generating business through direct marketing i.e email marketing , cold calling ,cargliest Linked-in , bidding portals & other Social platforms .
• Keeping bidding portal on secondary for generating leads & business
• Experience on linked-in sales navigator would be add on .
• Must have proficient communication & understand the ascent of UK/US and other countries clients .
• Able to work on targets
• Sound technical knowledge on the development of Web & Mobile application.
• Maintain business relationships with existing and potential clients.
• 1+ yrs sales experience in B2C Industry.
• Should have 1+ yrs experience in IT Sales.

Responsibilities

Work with development teams and product managers to ideate software solutions

Design client-side and server-side architecture

Build the front-end of applications through appealing visual design

Develop and manage well-functioning databases and applications

Write effective APIs

Test software to ensure responsiveness and efficiency

Troubleshoot, debug and upgrade software

Create security and data protection settings

Build features and applications with a mobile responsive design

Write technical documentation

Work with data scientists and analysts to improve software

Requirements

Proven experience as a Full Stack Developer or similar role

Experience developing desktop and mobile applications

Familiarity with common stacks

Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)

Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)

Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design

Excellent communication and teamwork skills

Great attention to detail

Organizational skills

An analytical mind

Designation: Client Experience - Territory Manager

Experience: 2-5 years

Work Location: Gurugram, Haryana

About the role:

The Client Experience team is comprised of subject matter experts that drive Bizongo's 
solutions nationwide, for its clients. This team will need to ensure Client stickiness by leveraging on intelligences that can be derived through Operations, Product, Packaging and Design. 

Key responsibilities:

• Adopt a data-driven solution based approach to work on internal operations that impact Client Experience
• Work in collaboration with all internal teams to ensure seamless operations for order fulfilment of Strategic Clients 
• Strategize, create, track and report important metrics to monitor the "experience" of clients
• Increase the adoption of Bizongo's tech products amongst clients and internal teams
• Analyze data and identify trends that can aid in procurement planning, inventory management and increasing overall operational efficiency
• Understanding company’s internal operations, technology, capabilities and targets

 Job Requirements:

• Candidate should have clarity of thought to convert complex operational problems into clear solutions
• Must possess excellent Communication skills, both written and verbal to present the above solutions and to effectively manage different stakeholders
• Must be able to follow multiple processes routinely, and should be someone who is always on the lookout for improving the efficiency in the same
• Prior Account Management/Client Service experience can be beneficial, but not mandatory
• Proficient at Microsoft Office and should be inclined towards Data Analytics.

Why work with us? 

• Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 200 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo.
• Opportunity to work with most dynamic individuals in Asia recognised under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL.
• Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment.
• Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017.
• This year ,Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category.
• Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company.
• The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce.

  About the Company: 

• Company Website: https://www.bizongo.in/">https://www.bizongo.in
• Bizongo is a B2B marketplace for packaging, where we make trade, simple! Our doors are open for anyone looking to work in the - Next-Big-Thing- of the ecommerce industry. We believe that strong teams are the backbone of a company and getting best people on-board is a challenge for any growing organization. We are looking for passionate people at the top of their work who would like to take the company to the next level of growth and innovation.  
• We have been recognised as a game changer in the packaging industry; being heralded as the Industry Leaders at World Tea & Coffee Expo 2016, Startup Winners at IBM Global Entrepreneurship Program Smart Camp 2015, The Marketplace 2015 powered by Accel Partners, Red Herring Asia Top 100 2015, Best Innovation Award IndiaPack 2015, Top Five Businesses at Wharton India Economic Forum 2015, USA, Owl Open at Rice University 2015 and more, for bringing innovation to a market in dire need of technological solutions. We have featured in the list of '50 Best Startups to Work for - 2017' of Silicon India magazine.Our CEO, Aniket Deb's featuring in the Forbes Asia 30 under 30 in April'17 has also conferred the team with the appreciation and validation of our efforts, clearly highlighting the passion and devotion of the team. 
• Founded in 2015, Bizongo was started by 3 former IITians Aniket Deb, Ankit Tomar and Sachin Agarwal. Bizongo is backed by prominent venture capitalist Accel Partners (investor in Facebook, Flipkart, etc.) and IDG Ventures (investors in Baidu, Myntra, etc). The company has grown from a small team of 3 to a creative family of 70 in two years. The culture at Bizongo comes from diversity in cultures, thoughts, and professional goals who collectively work towards the vision of the company everyday. The culture self -evidently has come to be a beautiful amalgamation of the Team's collaborative ways, upscaling on processes, technology, etc, allowing employees to work and lead freely on opportunities while still being accountable and transparent for all actions.