Hiring: Technical Support Specialist - Mumbai (Worli)

1.Technical Sales

Develop and execute strategies to achieve sales targets for equipment and elevator systems.

Conduct technical presentations and product demonstrations for prospective and existing clients.

Provide detailed technical and application advice to customers on equipment and elevator solutions.

2. Customer Engagement

Identify and assess customer needs through site visits, consultations, and discussions.

Prepare and deliver proposals, quotations, and technical documentation.

Maintain and build relationships with key clients, ensuring high levels of customer satisfaction and

retention.

3. Project Management

Oversee the technical aspects of sales projects from inception to completion, ensuring all specifications

and requirements are met.

Collaborate with engineering and installation teams to ensure successful project delivery.

Address and resolve technical issues that arise during the sales process or order finalization.

4. Market Analysis

Monitor and analyse market trends, competitor activities, and customer feedback to identify

opportunities and threats. Provide insights and recommendations to enhance product offerings and

sales strategies.

5. Reporting and Documentation

Maintain records of sales activities, customer interactions, and project status in the CRM system.

Prepare regular sales reports, forecasts, and performance metrics for management review.

Position: SEO Executive

Experience: 0 - 1 year

Job Description:

• Proficient in Technical, On-Page and Off-Page SEO.
• Strong understanding of Google Analytics and Google Search Console.
• Experience in social media optimization and paid promotion - Twitter, Facebook, Linkedin, etc.
• Experience in Google Adwords a big plus
• Strong understanding of digital marketing fundamentals and recent Google Panda and Penguin updates
• Plan, execute and measure experiments and conversion tests
• Measuring and reporting on the performance of all digital marketing campaigns
• Good communication (both written and verbal) skills is a MUST

About Us

We are seeking a talented and results-driven professional to join our dynamic team. As a Business Development Executive - Upwork Specialist(International Sales), you will play a pivotal role in expanding our presence on one of the leading freelance platforms. If you have a proven track record of success on Upwork and a passion for driving business growth, we’d love to hear from you!

Key Responsibilities

• Client Engagement: Identify and connect with potential clients on Upwork to generate new business opportunities.
• Profile Optimization: Strategically enhance our Upwork profile to attract high-quality leads and boost visibility.
• Proposal Crafting: Develop compelling, customized proposals aligned with client requirements to secure projects.
• Relationship Management: Build and nurture long-term relationships with clients to ensure repeat business and referrals.
• Market Analysis: Stay informed about market trends, Upwork algorithms, and competitor activities to maintain a competitive edge.

Requirements

• Proven Expertise: Demonstrated success in acquiring projects on Upwork with a track record of achieving revenue targets.
• Communication Skills: Exceptional verbal and written communication skills to interact effectively with clients.
• Platform Knowledge: Comprehensive understanding of Upwork algorithms, best practices, and optimization techniques.
• Self-Motivation: Ability to work independently, manage multiple client interactions, and meet deadlines.
• Adaptability: A proactive and resourceful approach to addressing client needs and challenges.

What We Offer

• Flexibility: Enjoy flexible working hours tailored to your needs.
• Supportive Environment: Collaborate with a talented and enthusiastic team dedicated to growth and innovation.
• Career Growth: Opportunities to enhance your skills and advance your career in a supportive organization.

• Interacting via various channels, such as live chat, emails, social media and direct calls
• Modifying sales pitches in response to customer demand
• Acquiring and retaining contact information databases
• Put forward suggestions in accordance with the requirements of the consumer
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
• Must be comfortable with on-site shift

Responsibilities and Duties 

•      Develop high-quality software design and architecture.

•      Achieve the timeline with quality delivery of assigned tasks.

•      Able to do technical analysis and code review.

•      Able to troubleshoot internal & production bugs.

•      Coordinate and support to project co-ordinator/project manager.

•      Development coding standards are achieved. 

•      Work with internal teams to understand and analyse their needs and to ensure that proposed solution caters to same.

•      Adopt new technology in quick time.

•      Implement Unit tests and Functional tests to ascertain highest quality of deliverables.

•      Identify, prioritize and execute tasks in the software development life cycle.

•      Understand business needs and know how to implement needs in the system to meet business needs.

•      Able to create technical documents.

•      Able to lead team members and plan team’s task.

•      Design, develop, modify, implement, and support software components anywhere in the software stack.

•      Work in close partnership with cross-functional teams and management.

Qualifications

•      Having knowledge of .NET C#, .NET Core, Angular JS, Web API, Micro Services, JavaScript, jQuery and Bootstrap.

•      Critical thinker and creative mindset and the ability to approach a problem creatively.

•      Ability to provide in-depth evaluation and analysis of unique complex technological issues. •      A meticulous approach to work.

•      A team player but can work independently too.

•      Excellent written and verbal communication skills.

•      Multi-tasking and time-management skills, with the ability to prioritize tasks.

•      Database knowledge spanning across SQL, PL/SQL, MSSQL Server, Performance tuning and RDBMS is preferred.

•      Proven track record of successful and timely project delivery.

•      Excellent written and verbal communication skills.

•      Demonstrated ability to lead others. 

• Working with Banks in 24x7 based environment and identify Application problems and advising on the solution.
• Analyzing application/OS logs to spot common trends and underlying problems.
• Analyzing underlying database using SQL queries (MS SQL /Oracle or any other relational database).
• Deploying, testing, and reporting bugs/issues in new modules and support clients in testing.

Skills Required:

• Good analytical and problem-solving skills.
• knowledge of Linux Commands and database queries.
• Knowledge of Application servers i.e Apache Tomcat/ Jboss.
• Knowledge of shell script 
• knowledge on Banking Digital Products i.e. IMPS, UPI

Job Description
We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

Responsibilities

• Integration of user-facing elements developed by a front-end developers with server side logic
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
  
  

Skills And Qualifications

• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Management of hosting environment, including database administration and scaling an application to support load changes
• Data migration, transformation, and scripting
• Setup and administration of backups
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Experience with Kafka / RabbitMQ
• Proficient knowledge of NodeJS
• Working knowledge of databases like PostgreSQL and MongoDB
• Experience with AWS Cloud services like S3 and EC2
• Proficient understanding of code versioning tools, such as Git