Cutshort logo
Solv  Technologies logo
Hiring: Technical Support Specialist - Mumbai (Worli)
Hiring: Technical Support Specialist - Mumbai (Worli)
Solv  Technologies's logo

Hiring: Technical Support Specialist - Mumbai (Worli)

Sonal Naidu's profile picture
Posted by Sonal Naidu
1 - 4 yrs
₹4L - ₹7.5L / yr
Full time
Mumbai
Skills
PHP
MySQL
Linux/Unix
Shell Scripting
API
Postman

Role & responsibilities

  • Provide technical support to customers via email, phone, and ticketing system.
  • Troubleshoot and resolve customer issues related to our API Services.
  • Prepare customized reports for clients using SQL queries to extract information from database.
  • Perform API integration in third-party applications.
  • Run APIs in Postman / Unix command line to re-produce error conditions
  • Document and track customer issues and resolutions in our ticketing system.


Preferred candidate profile

  • Bachelor's degree in Computer Science or related field.
  • 2+ years of experience in PHP development or Technical Support role.
  • Strong knowledge of API integration and testing.
  • Strong knowledge of PHP and MySQL.
  • Excellent communication and interpersonal skills.


Perks and benefits

  • Flexitime for Work-Life Balance
  • Complimentary Office Meals
  • Paid Sick Leave and Time Off
  • Enjoy a Vibrant Workplace Culture


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Solv Technologies

Founded :
2015
Type
Size :
20-100
Stage :
Bootstrapped
About
2Factor Provides Reliable SMS APIs for Sending Bulk Sms,Transactional SMS, Promotional SMS & SMS OTP (Two Factor Authentication) For Phone Veification
Read more
Connect with the team
Profile picture
Sonal Naidu
Company social profiles
blogtwitterfacebook
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring

Similar jobs

Expand My Business
Remote only
5 - 10 yrs
₹15L - ₹25L / yr
Amazon Web Services (AWS)
Microservices
Data modeling
PostgreSQL
MySQL
+13 more

 

Roles and Responsibilities:

 

Perform detailed feature requirements analysis along with a team of Senior Developers, 

define system functionality, work on system design and document the same

● Design/Develop/Improve Cogno AI’s backend infrastructure and stack and build fault￾tolerant, scalable and real-time distributed system

● Own the design, development and deployment of code to improve product and platform 

functionality

● Taking initiative and giving ideas for improving the processes in the technology team 

would lead to better performance of the team and result in robust solutions

● Writing high-performance, reliable and maintainable code

● Support team with timely analysis and debugging of operational issues

● Emphasis on automation and scripting

● Cross-functional communication to deliver projects

● Mentor junior team members technically and manage a team of software engineers

● Taking interviews and making tests for hiring people in the technology team

 

What do we look for?

 

The following are the important eligibility requirements for this Job:

● Bachelor's or Master's degree in computer science or equivalent.

● 5+ years of experience working as a software engineer, preferably in a product-based 

company.

● Experience working with major cloud solutions AWS (preferred), Azure, and GCP.

● Familiarity with 3-Tier, microservices architecture and distributed systems

● Experience with the design & development of RESTful services

● Experience with developing Linux-based applications, networking and scripting.

● Experience with different data stores, data modelling and scaling them

● Familiarity with data stores such as PostgreSQL, MySQL, Mongo-DB etc.

● 4+ years of experience with web frameworks (preferably Django, Flask etc.)

● Good understanding of data structures, multi-threading and concurrency concepts.

● Experience with DevOps tools like Jenkins, Ansible, Kubernetes, and Git is a plus.

● Familiarity with elastic search queries and visualization tools like grafana, kibana

● Strong networking fundamentals: Firewalls, Proxies, DNS, Load Balancing, etc.

● Strong analytical and problem-solving skills.

● Excellent written and verbal communication skills.

● Team player, flexible and able to work in a fast-paced environment.

● End-to-end ownership of the product. You own what you develop.

Read more
JMAN group
at JMAN group
1 recruiter
JMAN Digital Services P Ltd
Posted by JMAN Digital Services P Ltd
Chennai
0 - 1 yrs
₹2L - ₹4L / yr
Java
SQL
PHP
Python

We are Hiring freshers with multiple combinations

 

Education Qualification – Any engineering graduate with STRONG programming and logical reasoning skills.

 

*CSE/IT/MCA Graduates do apply*

 

Process what we follow @JMAN group

 

1. Need to complete the task which we will share individually.

 

2. Technical discussion

 

3. Final HR Discussion.

 

Would you be available to join the Chennai -Tidel Office 

 

Read more
Rank Math Ventures LLP
at Rank Math Ventures LLP
1 recruiter
Pragyesh Singh
Posted by Pragyesh Singh
Remote only
1 - 5 yrs
$0.5K - $1.5K / yr
Technical support
Customer Support
Javascript
PHP
React.js
+2 more
  • Must have basic WordPress troubleshooting skills
  • Taking ownership of customer issues reported and seeing problems through to resolution.
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve WordPress issues.
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Document technical knowledge in the form of notes and manuals
  • Hands-on experience with WordPress/PHP/CSS/JS/React.
  • Excellent problem-solving and communication skills.
  • Ability to provide step-by-step technical help.
Read more
AArete Technosoft Pvt Ltd
Pune
7 - 12 yrs
₹25L - ₹30L / yr
Snowflake
Snow flake schema
ETL
Data Warehouse (DWH)
Python
+8 more
Help us modernize our data platforms, with a specific focus on Snowflake
• Work with various stakeholders, understand requirements, and build solutions/data pipelines
that address the needs at scale
• Bring key workloads to the clients’ Snowflake environment using scalable, reusable data
ingestion and processing frameworks to transform a variety of datasets
• Apply best practices for Snowflake architecture, ELT and data models
Skills - 50% of below:
• A passion for all things data; understanding how to work with it at scale, and more importantly,
knowing how to get the most out of it
• Good understanding of native Snowflake capabilities like data ingestion, data sharing, zero-copy
cloning, tasks, Snowpipe etc
• Expertise in data modeling, with a good understanding of modeling approaches like Star
schema and/or Data Vault
• Experience in automating deployments
• Experience writing code in Python, Scala or Java or PHP
• Experience in ETL/ELT either via a code-first approach or using low-code tools like AWS Glue,
Appflow, Informatica, Talend, Matillion, Fivetran etc
• Experience in one or more of the AWS especially in relation to integration with Snowflake
• Familiarity with data visualization tools like Tableau or PowerBI or Domo or any similar tool
• Experience with Data Virtualization tools like Trino, Starburst, Denodo, Data Virtuality, Dremio
etc.
• Certified SnowPro Advanced: Data Engineer is a must.
Read more
Gaian Solutions India
at Gaian Solutions India
1 video
2 recruiters
Rajshree Vyas
Posted by Rajshree Vyas
Hyderabad
2 - 8 yrs
₹5L - ₹15L / yr
RESTful APIs
Troubleshooting
Linux/Unix
Amazon Web Services (AWS)
API
+3 more
Key Responsibilities
 Taking ownership of customer issues reported and seeing problems through to
resolution
 Understand, interpret, reproduce, and diagnose issues reported by the customers.
 Researching, troubleshooting and identifying solutions to resolve product issues
 Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
 Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
 Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
 Contributing actively towards knowledge base articles
 Adherence to strict SLA’s
 Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
 Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge

Primary skills:
 1-3;3-8 years of relevant experience.
 Strong technical knowledge on:
 Cloud Technologies – AWS, Azure etc.
 Databases – SQL, Oracle, MySQL etc.
 Operating Systems – Linux, Windows etc.
 Networking – Basic networking concepts and troubleshooting
 Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
 Excellent communication skills – English written and verbal
 HTTP technology and principles, including REST and SOAP principles (Required)
 JSON & XML Data formats (required)
 Javascript Regular Expression (Good to have)
 Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
 Working knowledge of database technologies and SQL (Required)
 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
 Strong analytical and logical reasoning for technical troubleshooting
 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
 Should be a team player who keeps team’s success before individual achievements
 Knowledge on data integration (Informatica/ Mulesoft))
Read more
Tekion
at Tekion
4 recruiters
Sri Lakshmi
Posted by Sri Lakshmi
Bengaluru (Bangalore)
3 - 6 yrs
₹2L - ₹30L / yr
Migration
migrate
Java
Scripting
MySQL
Tekion is developing the next generation enterprise software on the cloud that inherently uses the power of Big Data, Machine Learning and IoT to enable businesses. We're creating integrated, elegant, and intuitive solutions built with cutting edge technology - technology that empowers automotive retail to deliver uncompromised and unparalleled customer experiences, and drive their business forward. Tekion is looking for talented individuals who want to be part of building business applications on the cloud platform.

Basic Qualification:
• Bachelor’s in computer science or relevant technical fields.

Required Skills:
• Understanding the steps in each migration and run it on demand. • Should be able to validate migrations from the platform UI plus the databases (basic understanding of database queries is a plus). • Should be able to write scripts to validate some data during migrations as and when required. • Coordinating with Dev and QA team. Dev team to get the fixes when something they cannot solve and QA to get the overall certification. • Work effectively, they will have to understand the application well. • Programming skills in any one language is must.

Should be ready for rotational night shifts.

Job Location: Bangalore
Read more
Unifytech
at Unifytech
20 recruiters
Sunil Bolisetty
Posted by Sunil Bolisetty
Mumbai, Bengaluru (Bangalore)
4 - 10 yrs
₹8L - ₹30L / yr
Java
Multithreading
RESTful APIs
Angular
HTML/CSS
+4 more

Role 1 : Core Java

Experience  - 5 – 10 years

Location – Mumbai ( NKP) / Weworks

Primary Skills / Must have:

  • Knows Java Programming Language (Java 7, 8) with Object-Oriented Design and Spring Framework. Understanding of RESTFul Services development.
  • Has a good understanding of asynchronous requests, multithreading and related issues and ways to resolve them.
  • Has a good understanding of web and web programming principles, cookies, sessions etc.
  • Familiar with tomcat, servlet model and their limitations.
  • Has a good understanding of basic algorithms and data structures.
  • Good analytical skills, problem-solving skills and willingness to learn.
  • Good communication and collaboration skills. Willing to ask questions.
  • Team player.

 Secondary Skills / Desired skills

  • Modern web development tools including JavaScript frameworks such as Angular JS and CSS frameworks such as Bootstrap.
  • Familiarity with Git and Linux/Unix commands.

 

Role 2 – JAVA + Linux + SQL Server combination of skills - Bangalore

Experience  – 4 – 9 years

Location – Bangalore  ( RMZ Ecoworld)

Required Technical Skills:

  • Strong Java experience.
  • Experienced in Agile development lifecycle.
  • Hands-on experience with Programming language: Python, and SQL
  • Experience in database platforms : DB2/Sybase/MSSQL server.
  • Working knowledge of Linux/Unix.
  • Working knowledge of Java spring framework,Angular 7/8,GIT.

Desired Technical Skills:

  • Working experience on Actimize RCM solution.
  • Knowledge of testing automation tools like selenium.
  • Good knowledge of Actimize AIS solution
  • CI/CD

 

Required Aptitudes

  • Ability to take on challenges and open to learning new technologies.
  • Ability to work on multiple projects at the same time.
  • Passion for innovation and find creative solutions to complex business problems.
  • Team player.

Educational qualification and experience:

  • Bachelor degree in engineering/computer science or MCA from recognized institution
  • Minimum 3 years of development experience in required technical skills.

 

Role 3 – Java+ Spring + Azure  ( Mandatory)

Location – Bangalore

Experience – 4 – 7 years

 

Role 4 – Java Fullstack

Experience  - 5 – 9 years

 

Location – Mumbai ( NKP)

 

No of open role – 4

 

Mandatory Skills – Core Java , Full stack and Unix

 

Responsibilities Include:

Ø  Work closely with Business Analysts to understand User and Functional Requirements

Ø  Conduct Technical Design, create Design Prototype and Design Specifications. Be able to understand business needs and translate into technology solutions

Ø  Implement the requirements using the latest firm wide technologies and approved global solutions

Ø  Perform Unit Testing and, wherever applicable, collaborate with QA Engineer on System / Integration / QA / Regression / Performance / Capacity Testing, and create testing documentation

Ø  Coordinate with users on User Acceptance Testing and provide testing support

 

Required technical skills:

Ø  Minimum 3-4 years of hands-on experience in software development

Ø  Good programming skills using Java

Ø  Excellent relational database skills on Sybase / DB2 & Unix Shell Scripting

Ø  Good knowledge and solid experience in Agile software development

Ø  Good knowledge, skills and abilities to perform high quality software testing

Ø  Experience on Axiom / XML / SOAP / Informatica is preferred but not essential

 

Required professional skills:

Ø  Enthusiasm for and interest in learning and applying new technologies to solve real world business problems

Ø  Pursuit for perfect delivery quality in a zero-error-tolerance environment

Ø  Strong analytical and problem solving skills

Ø  Good communication skills including ability to explain technical issues to non-technical people

Ø  Highly organized, self-motivated, result-oriented, and proactive with capability to work with minimal supervision

Ø  A strong can-do attitude

Ø  Creative and flexible while observing policies, rules and standards

Demonstrate highly proficient written and verbal communication skills in the English language

 

Role 5 – Core Java / Java backend hands on developer

Location – Mumbai and Banglare

Experience  - 5  – 10 years /

 

Read more
Chennai, Bengaluru (Bangalore)
5 - 12 yrs
₹8L - ₹16L / yr
Informatica MDM
Informatica PowerCenter
Informatica
MDM
Java
+3 more
  • Looking only for immediate to 15 days candidate.
  • Looking for an experienced Integration specialist with a good expertise in ETL Informatica and a strong Application integration background
  • Minimum of 3+ years relevant experience in Informatica MDM required. Powercenter is a core skill set.
  • Having experience in a broader Informatica toolset is strongly preferred
  • Should prove a very strong implementation experience in Application integration, should demonstrate expertise/presentation with multiple use cases
  • Passionate coders with a strong Application development background, years of experience could range from 5+ to 15+
  • Should have application development experience outside of ETL, (just learning ETL as a tool is not enough), experience in writing application outside of ETL will bring in more value
  • Strong database skills with a strong understanding of data, data quality, data governance, understanding and developing standalone and integrated database layers (sql, packages, functions, performance tuning ), i.e. Expert with a strong integration background who has more application integration background than just an ETL Informatica tool
  • Experience in integration with XML/JSON based and heavily involve JMS MQ (read/write)
  • Experience in SOAP and REST based API's exchanging both XML and JSON files used for request and response
  • Experience with Salesforce.com Integration using Informatica power exchange module is a plus but not needed
  • Experience with Informatica MDM as a technology stack that is used for integration of senior market members with Salesforce.com is a plus but not needed,
  • Very strong scripting background (C/bourne shell/Perl/Java)
  • Should be able to understand JAVA, we do have development around JAVA, i.e ability to work around a solution in programming language like Java when implementation is not possible through ETL
  • Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff.
Read more
Huron Consulting Group
NCR (Delhi | Gurgaon | Noida)
4 - 8 yrs
₹4L - ₹16L / yr
PHP
MySQL
Oracle Fusion
P2P
JIRA

POSITION SUMMARY

Essential Skills & Key Responsibilities

  • Expertise in P2P domain which includes Procurement and Account Payables and Fusion
  • P2P functional implementation experience including Interfaces & RICE objects with other legacy applications.
  • Leading the business analysis capability in the procurement space, building excellent business connect, influencing and negotiating between tech and business.
  • Capture & clarification of business requirements through a range of analysis techniques for the Business (data flow diagrams, case tool analysis, gap analysis and work & process flow diagrams)
  • Function as a techno-functional resource and assist in designing solutions for business
  • Understand the business data in depth, analyse key performance indicators and use the same to analyse the requirements further
  • Obtaining agreement on business analysis deliverables and ensuring that they meet all the requirements of the business
  • Proactively working with business to identify, define, and clarify the scope / issues in terms of complex business/systems requirements.
  • Identify options for potential solutions and assessing them for both technical and business suitability/feasibility
  • Working with business to capture & clarify business requirements & support business & technology teams in data analysis, in UAT phase etc.
  • Acting as a proxy customer with the development teams, facilitating open communication between the customer & development team
  • Driving user acceptance criteria with the customer
  • Aware of the AGILE terminologies and should have knowledge of AGILE tools like JIRA, Confluence etc.
  • Basic knowledge of PL/SQL for data querying & analysis will be an added advantage.
  • Exposure to MS Office products like Visio and Excel
Read more
Dimagi
at Dimagi
2 recruiters
Nisreen Harianawala
Posted by Nisreen Harianawala
NCR (Delhi | Gurgaon | Noida), NCR (Delhi | Gurgaon | Noida)
1 - 7 yrs
₹8L - ₹10L / yr
XML
MySQL
Relational Database (RDBMS)
MS-Excel
Microsoft Access
+6 more
Organization Description Founded out of Harvard University and MIT in 2002, Dimagi is an award-winning global technology social enterprise with an impact-focused business model. We deliver open source technology to help underserved communities in over 60 countries around the world. Our partners include the World Bank, WHO, the Bill and Melinda Gates Foundation, USAID, UNICEF, Novartis, Johns Hopkins, the University of Pennsylvania, the Harvard School of Public Health and more. Dimagi’s work has been profiled in the New York Times, the Washington Post, Huffington Post, the World Economic Forum and Forbes, among others.   Our team of exceptional public health and development specialists,software developers and engineers apply their experience in technology development, implementation, and global healthcare delivery to further public health and well-being. In the next few years, our India office has set aggressive goals, both for Dimagi and across the mHealth industry, to dramatically improve healthcare delivery at scale across India and beyond. We are developing and already implementing mobile applications for hundreds of thousands of health workers of the Government of India, who use our technology to provide services to hundreds of millions of beneficiaries across the country. Job Description Dimagi’s Technical Project Analysts are the main drivers in implementing our technology all over the world. They share a passion for challenging experiences and developing solutions for trying environments that enable people to live healthier and more productive lives. As a Technical Project Analyst, you will dedicate your time to one of our ground-breaking, large-scale mHealth projects, which is transforming community health systems across multiple Indian states, in partnership with central and state governments. You will work with a diverse, collaborative, and international team. You will be based out of Delhi (where our office is located). You will work on creating and deploying mobile applications, based on our CommCare platform, for strengthening service delivery of front-line workforce. You will join our global team and share lessons learned and expertise from around the world. You will receive regular mentorship and support from our office in New Delhi.In your first two years at Dimagi India, based on a combination of skills, interests, and opportunities, you will specialize in areas such as technical design and application development, quality assurance processes, and reporting functionalities on one of our large-scale projects. In the medium to long term, Dimagi is flexible in terms of growth and career progression, and strives to accommodate your interests in defining your future role. We have a skills-based performance and development system that rewards people for building their skills. Your performance will determine your future growth at Dimagi. Employment at Dimagi is at-will, however, we do expect a longer term commitment. Responsibilities Project needs assessments and technology requirements definition Design of mHealth applications, bringing together the best combination of stakeholder inputs, field feedback, technical feasibility, and robust architectural principles Preparation of detailed software specifications that convert design documents into practical instructions for CommCare application builders and for software engineers to build out requisite functionality Building mHealth and eHealth systems using Dimagi’s flagship mHealth platform, CommCare, using CommCare’s application building tools Development of software test plans, as well as load testing and quality assurance (QA) of our mobile tools Explaining project matters to the technical team and technical matters to the project team Building the capacity of the support team to address post deployment support matters Technical documentation Other project management and capacity building support Skills & Requirements Degree in computer science, engineering, information technology, or related – or equivalent work experience Experience with XML, MySQL or other relational database, Excel, and Access 1 – 4+ years of work experience Outstanding proactive oral and written communication skills Reliable, self-directed, and resourceful Able to juggle many things at once Able to get things done Flexible and able to wear many hats Well organised and detail oriented Interested and able to work in a multicultural team distributed across the globe Note that experience with software programming is NOT a requirement, since Dimagi tools allow applications to be built by system administrators through a user-friendly web interface. Desirable Fluency in Hindi or other Indian languages is an asset Quantitative data management and data analysis skills Experience with the complete software development lifecycle Experience working in India Desire to make a social impact Is this the right position for me? The ideal candidate is interested in understanding what makes technology work in practice in low-resource settings. This person is able to self-organize and self-manage, thrives on the intricacy and challenge of application design and project management and functions at a high level when interacting with partners. This person is detail-oriented and comfortable with mobile tools, and, if she does not have software development experience already, has at least been exposed to the software development process.   Benefits Dimagi provides an employer-sponsored health insurance plan for all employees and their family, including an additional OPD and mental health allowance Health and Fitness allowance Air Quality reimbursement to cover air purifiers, pollution masks, etc Employee stock option plan 30 days Paid Time Off, Flex time and 10 Personal Initiative Days. Complimentary lunch provided in office Opportunities for international travel
Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos