Role & responsibilities
- Provide technical support to customers via email, phone, and ticketing system.
- Troubleshoot and resolve customer issues related to our API Services.
- Prepare customized reports for clients using SQL queries to extract information from database.
- Perform API integration in third-party applications.
- Run APIs in Postman / Unix command line to re-produce error conditions
- Document and track customer issues and resolutions in our ticketing system.
Preferred candidate profile
- Bachelor's degree in Computer Science or related field.
- 2+ years of experience in PHP development or Technical Support role.
- Strong knowledge of API integration and testing.
- Strong knowledge of PHP and MySQL.
- Excellent communication and interpersonal skills.
Perks and benefits
- Flexitime for Work-Life Balance
- Complimentary Office Meals
- Paid Sick Leave and Time Off
- Enjoy a Vibrant Workplace Culture

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Job Description:
- Should have work experience in using GDS - Amadeus for Ticketing.
- Able to Issue, Reissue, Refund, Cancellation of tickets.
- Should have experience in communicating with Clients/Customers through Emails, Calls, and Chat.
- Should have Good Communication and Presentation skills.
- Should be able to improvise from time to time as per business requirements.
We have exciting Perks and Benefits which will be informed to the shortlisted candidate after the interview.
A software developer's job description may vary depending on the organization and specific project, but generally, it includes:
- Bachelor's degree in computer science, software engineering, or a related field (sometimes, relevant experience can substitute for formal education).
- Proficiency in one or more programming languages and related technologies.
- Strong problem-solving skills and attention to detail.
- Knowledge of software development methodologies (e.g., Agile, Scrum).
- Familiarity with software development tools, IDEs, and frameworks.
- Excellent communication skills for effective collaboration with team members and stakeholders.
- Ability to work independently and in a team.
- Continuous learning to stay updated with the latest technology trends.
mission is to make brands more valuable to the world. Clients include Google, Flipkart, NBCUniversal, L'Oral, and the Financial Times. The agency is more than 2,000 people strong, manages $4B in annualized media spend and deploys campaigns in 121 markets via 21 offices
in APAC, EMEA and North America.
- We'd like you to be a trusted resource and partner to our clients, especially their product marketing and innovation leads, not afraid to have the tough conversations, when necessary, but also willing to adapt to their needs.
- We emphasize behaviours. We value emotional intelligence, curiosity, and collaboration above all else. We are looking for a person that is comfortable doing their own research, as well as pulling out and presenting the key insights and ideas. Someone who Ensures strategy stays a common thread throughout tactical planning and idea presentations holding the entire product together.
- Evangelize the practice and its value proposition by working closely with Internal Leads of our client business teams and cross-functional teams like Content, Analytics etc.
- Identify key audiences - sizing and profile using data points, to determine whether the given audience can achieve the clients business objective
Within the aligned audience(s), identify key human truth (insight) using data (quantitative/ qualitative) that leads to a communication platform (one-liner) that demonstrates what a brand should be saying to them and how it should be behaving in media to drive the change in perception/behaviour (from/to)
- Build activation platforms/ideas stemming from data-backed cultural or behavioural insights
- Set budget allocation - topline between online/ offline & key channels identified for each in order to hit the objective
- Consult on learning agendas & implications for all campaigns/projects - take the learning and apply to the next project
- Bringing the best from the outside in - Be the in-agency/ external expert on category and consumer trends (especially media-related but not limited to), and apply that knowledge to strategy
- Write/develop agency POVs based on the latest trends and developments that matter to our industry/clients
- Work on non-campaign projects such as brand portfolio, brand positioning, and GTM strategy as necessary
A bit about yourself:
- At least 12 years of relevant experience (strategy, media, consulting, research)
- Prior experience working on a global brand, with a proven track record of driving media and campaign strategies (along with presenting them to senior stakeholders)
- Ability to navigate both the digital ecosystem not limited to Facebook, Google, Twitter, LinkedIn, OTTs, and also Linear TV, other offline media
- Understanding of brand and DR objectives
- Succinct in understanding client business should be able to translate business objectives to Media and close the loop with measurable metrics.
- Deep understanding of planning, audience research and measurement tools; with the ability to land on media solutions
- A Passion to help and developing people making yourself readily available to answer questions and offer support to the wider business team, and the ability to motivate people to succeed
- Vision for where communications strategy and the wider marketing industry is going
- More analytical than creative, yet strong in both
- An MBA is a plus but not a must.
We are looking for a dynamic & independent Lead Generation Executive who can be Fresher or professional with experience in outbound calls. The ideal candidate should have at least 0-1 year of experience in outbound/inbound calls.
Skills Required
- Any graduate fresher or with a minimum of 1 Year of previous experience in calling.
- Candidates with excellent communication skills
- Self-starter, team player, high energy, reliable, strong work ethical
- Exposure to international cold calling/ lead generation is a plus.
- Flexible to work in a shift-based environment.
- Should be a contributor to team effort by accomplishing achieving timely targets.
- Should have the ability and desire to work in a fast-paced, goal-oriented high growth sales environment.
- Sharp, articulate, and energetic with a CAN-DO attitude.
- Strong sense of ethics and professionalism.
- Ability to think outside the box.
- Analytical skills and the ability to recognize the demands on the side of the clients
Responsibilities
- Making outbound calls and following up on inquiries.
- Engage in intelligent conversation with customers and provide them with the products and services.
- Cultivate prospects till they become qualified to lead.
- Candidates will be required to deal with USA prospects.
- Generating leads via cold calling, emailing, and other lead generation techniques.
- Achieving weekly and monthly sales targets by identifying and accomplishing new customers.
- Should be able to work independently - end-to-end in sales/revenue targets.
Shift timings: US & UK Shift
Working days: Monday to Saturday
Nature of Job: Full time
Perks and Benefits
- Food facility from the organization
- Attractive salary and benefits
- Lucrative incentives apart from salary
- Flexible working hours
- Cab facility (only in South Delhi)
- Accommodation with food for Female candidates
We are looking for PHP Developer position above 1-6 year of experience in below-mentioned skillset.
Skills & Qualifications :
- Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3. Good understanding of server-side CSS preprocessors, such as LESS and SASS
- Understanding accessibility and security compliance
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system.
- Management of hosting environment, including database administration and scaling an application to support load changes
- Data migration, transformation, and scripting
- Setup and administration of backups
- Outputting data in different formats
- Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
- Proficient knowledge of a back-end programming language, PHP with Framework.
- Proficient understanding of code versioning tools, such as Git
- Proficient understanding of OWASP security principles
- Understanding of - session management- in a distributed server environment
Qualification- BE - CS/ IT / BCA/ MCA/BSc CS/IT/ MSc CS/ IT/Any graduation










