Hiring: Technical Support Specialist - Mumbai (Worli)

at Solv Technologies

Hiring: Technical Support Specialist - Mumbai (Worli)

Solv Technologies

Company

Home

Hiring: Technical Support Specialist - Mumbai (Worli)

at Solv Technologies

Posted by Sonal Naidu

1 - 4 yrs

₹4L - ₹7.5L / yr

Mumbai

Skills

PHP

MySQL

Linux/Unix

Shell Scripting

API

Postman

Role & responsibilities

Provide technical support to customers via email, phone, and ticketing system.
Troubleshoot and resolve customer issues related to our API Services.
Prepare customized reports for clients using SQL queries to extract information from database.
Perform API integration in third-party applications.
Run APIs in Postman / Unix command line to re-produce error conditions
Document and track customer issues and resolutions in our ticketing system.

Preferred candidate profile

Bachelor's degree in Computer Science or related field.
2+ years of experience in PHP development or Technical Support role.
Strong knowledge of API integration and testing.
Strong knowledge of PHP and MySQL.
Excellent communication and interpersonal skills.

Perks and benefits

Flexitime for Work-Life Balance
Complimentary Office Meals
Paid Sick Leave and Time Off
Enjoy a Vibrant Workplace Culture

Role & responsibilities

Provide technical support to customers via email, phone, and ticketing system.
Troubleshoot and resolve customer issues related to our API Services.
Prepare customized reports for clients using SQL queries to extract information from database.
Perform API integration in third-party applications.
Run APIs in Postman / Unix command line to re-produce error conditions
Document and track customer issues and resolutions in our ticketing system.

Preferred candidate profile

Bachelor's degree in Computer Science or related field.
2+ years of experience in PHP development or Technical Support role.
Strong knowledge of API integration and testing.
Strong knowledge of PHP and MySQL.
Excellent communication and interpersonal skills.

Perks and benefits

Flexitime for Work-Life Balance
Complimentary Office Meals
Paid Sick Leave and Time Off
Enjoy a Vibrant Workplace Culture

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About Solv Technologies

Founded :

2015

Type :

Services

Size :

20-100

Stage :

Bootstrapped

About

2Factor Provides Reliable SMS APIs for Sending Bulk Sms,Transactional SMS, Promotional SMS & SMS OTP (Two Factor Authentication) For Phone Veification

Sonal Naidu

Connect

Company social profiles

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