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Hiring: Technical Support Specialist - Mumbai (Worli)
Hiring: Technical Support Specialist - Mumbai (Worli)
Solv  Technologies's logo

Hiring: Technical Support Specialist - Mumbai (Worli)

Sonal Naidu's profile picture
Posted by Sonal Naidu
1 - 4 yrs
₹4L - ₹7.5L / yr
Mumbai
Skills
PHP
MySQL
Linux/Unix
Shell Scripting
API
skill iconPostman

Role & responsibilities

  • Provide technical support to customers via email, phone, and ticketing system.
  • Troubleshoot and resolve customer issues related to our API Services.
  • Prepare customized reports for clients using SQL queries to extract information from database.
  • Perform API integration in third-party applications.
  • Run APIs in Postman / Unix command line to re-produce error conditions
  • Document and track customer issues and resolutions in our ticketing system.


Preferred candidate profile

  • Bachelor's degree in Computer Science or related field.
  • 2+ years of experience in PHP development or Technical Support role.
  • Strong knowledge of API integration and testing.
  • Strong knowledge of PHP and MySQL.
  • Excellent communication and interpersonal skills.


Perks and benefits

  • Flexitime for Work-Life Balance
  • Complimentary Office Meals
  • Paid Sick Leave and Time Off
  • Enjoy a Vibrant Workplace Culture


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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Solv Technologies

Founded :
2015
Type :
Services
Size :
20-100
Stage :
Bootstrapped

About

2Factor Provides Reliable SMS APIs for Sending Bulk Sms,Transactional SMS, Promotional SMS & SMS OTP (Two Factor Authentication) For Phone Veification
Read more

Connect with the team

Profile picture
Sonal Naidu

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