Hiring: Technical Support Specialist - Mumbai (Worli)

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

Experience Required: 3 - 7 years

Working Days: 5 days/week

Role & Responsibilities

• You will be working with the Rust compiler and will be responsible for compiling to alternate targets such as WebAssembly
• You will be exposed with TDD for unit testing individual functions and integration testing for testing publicly exposed APIs
• Working with a Git style workflow where every commit deploys to a stagingenvironment and merged pull requests deploy to production
• Setting up CI/CD pipelines for testing and deployment (canary, staging) using Github actionsaccording to project needs
• Developing software in Rust
• Maintaining and improving existing rust codebases.

Ideal Candidate

• Excited about working with Rust
• 4 -7 years of experience in shipping production applications
• B.Tech in Computer Science Engineering from Tier 1 Colleges only

Exp - 4+

Location-Bangalore,Noiga,Pune,Mumbai,Hyderabad

Good exposure to the AEM Forms Designer tool

• Hands on experience to Create XFA and XDP based forms

• Experience in AEM Forms Designer for XDP with SOM and JavaScripts

• Experience in development of XDPs template

• Experience in usage of AEM Forms Document Services API – FormsService, OutputService, AssemblerService

• Experience in usage of AEM Forms Document Services API – AssemblerService – hands on with DDX rule and its implementation with Styling and Custom Fonts

• Experience in Adobe Forms Modules like – XFA/ AF/PDF

We believe in “the power of collaboration”, hence we are on a mission to consolidate the fragmented manufacturing base in the Indian speciality chemicals segment. We are a full-stack supplier of speciality chemicals and intermediates. Reliability, quality and affordability are the three pillars of our core values. Today, we are having a combined manufacturing capacity of ~ 5000 MTPA where over 50 chemicals are getting produced for various end industries i.e., personal care, pharma APIs, polymers, fragrances, agriculture etc. With a presence across diverse speciality chemical value chains and multiple production facilities, we are a one-of-a-kind and highly reliable one-stop-shop supplier to customers across the globe. We have been funded by a global Tier-1 venture capital fund (Lightspeed Venture Partners - $10B+ AUM fund and early investors in Oyo, Byju's, and Udaan) and have several renowned thought leaders and opinion shapers from the chemicals industry as advisors.

Job description: 

1. Lead the Technical and Regulatory documentation for smooth operations. 

2. Responsible for ensuring the accuracy and quality of COA, TDS, MSDS and other related technical documents. 

3. Maintain a real-time database of Products & Suppliers with corresponding technical documents.

4. Mentor and guide the documentation team on writing practices and processes 

5. Bring in strong Chemistry knowledge and support the demand and supply team with suitable inputs on specifications.

Our offering: 

1. A great work environment with massive ownership and growth opportunities 

2. Work closely with the founding and the leadership team on key projects 

3. Opportunity to be on top of industry trends and learn from industry leaders.

4. Compensation: Market standards + ESOPs

Role: Senior PHP Developer

Experience: 2+ Years

Location: Baner, Pune (Work from office)

Company website: https://www.thinkitive.com

Linkedin Page: https://www.linkedin.com/company/thinkitive/mycompany/

Requirements:

• Mandatory 2+ years hands-on experience on PHP, Laravel, Codeigniter or any PHP framework
• Experience on building a rich web application using AJAX, JSON, jQuery, HTML5, CSS3, JavaScript, and Bootstrap
• Experience of working with Angular or ReactJS or VueJS is a Plus
• Good hands on experience in RDBMS (Oracle/MySQL)
• Strong technical development experience on effectively writing code, code reviews, best practices code refactoring
• Experience with various source control tools like GIT, Jenkins CI/CD and Maven
• Excellent communication & interpersonal skills, ability to engage diverse group of stakeholders and drive long running programs with far reaching changes
• Strong ability to organise & coordinate activities across geographically spread teams and ability to handle multiple competing priorities
• Experience in Agile development lifecycle methodology with proven problem solving and analytical skills.

Duties & Responsibilities:

• Developing a strong backend with web technologies, Persistence, Services, Platform, Performances and Scalability.
• Participating and collaborating with Product Owner/ Cross functional teams in the organisation to understand the business requirements and to deliver solutions that can scale.
• Designing and implementing Software that is simple, intuitive and easy to use with a platform development mindset to solve privacy platform problems.
• Proactively anticipating problems and keeping the team and management informed in a timely manner
• Ensure high performance of all systems developed
• Conducting analysis of website and application requirements
• Writing back-end code and building efficient PHP modules
• Developing back-end portals with an optimised database
• Troubleshooting application and code issues
• Integrating data storage solutions
• Responding to integration requests from front-end developers
• Finalising back-end features and testing web applications
• Updating and altering application features to enhance performance

Click here to Apply 👉 https://forms.gle/NEa2Be1SEm2urG4z8

The is a senior role that involves leading the engineering team and get to work amongst the sharpest of minds in the Indian Internet fraternity in Product and Technology. This is a challenging role that expects the incumbent to work with constant agility with various teams and deliver the best products in the space using effective technology platforms. The role is based out of HQ in Gurgaon.

Someone from Fintech/Product based Company would be preffered

Job Purpose: Plan, drive, and review delivery of projects in line with the agreed product pipeline with the objective of improving the technology delivery strength thereby contributing in achieving the organizational top and bottom line. Lead initiatives on transformations and re-engineering of the product platform.

• Contribute as part of the technology team to determine strategic directions
• Forge and install goals and standards for engineering performance
• Measure and ensure engineering, product delivery goals are met with, at an acceptable velocity and without trading off quality and performance
• Constantly motivate, mentor, and guide the engineering team members
• Harness the capabilities of individuals and teams to ensure appropriate opportunities and growth for them Work closely and coherently with the product development team to ensure alignment and achievement of product and engineering goals
• Devise processes and mechanisms to ensure expected uptime of production applications - Augment skills and capability of the engineering team by recruiting and training the members
• Ensure smooth communication channels within the team and with all stakeholders involved in the product development and delivery process

-Contribute to crafting and own the execution of strategic product development plans

• Manage multiple technology delivery teams
• Responsible for coaching, developing, motivating & retaining team members
• Responsible for overall employee engagement of the team

• Engineering graduate with a minimum of 8 Years of relevant experience
• Hands-on experience in Core J2EE or Core Java (collection, multithreading, OOPS concepts
• Experienced in successful implementation/adoption of agile and extreme programming methodologies
• Brilliant at communication, estimation and delivery, change management, and leadership capabilities
• Should have managed a large technology team directly or through the hierarchy
• Hands-on expertise would be an added advantage

Position –  Product Designer

Location – Mumbai/Bangalore 

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
• We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning 

Roles & Responsibilities

* Reviewing and improving our current platforms

* Define visual elements, product elements, and overall design

* Individually contribute to projects along with the product manager, developers and stakeholders

* Interacting with the team for ideation and work critique

* Evaluate and set best UI practices and standards

* Creating functional as well as beautiful solutions to the most hideous of problems across all devices

* Intriguing us with new ideas, thoughts, or observations

• Intriguing us with new ideas, thoughts, or observations

Skills Required

* Full time-based in Mumbai/Bangalore, we like to work collaboratively

* 2 - 5 years of relevant design experience

* User obsessed with strong Visual skills

* Hold other creative inclinations; we believe hobbies are an integral part of Designer’s growth

Freedom to execute with an opportunity to build a new product

Qualification – Any Graduate

Years of Exp – 2 - 5

• Looking for an experienced Integration specialist with a good expertise in ETL Informatica and a strong Application integration background
• Minimum of 3+ years relevant experience in Informatica MDM required. Powercenter is a core skill set.
• Having experience in a broader Informatica toolset is strongly preferred
• Should prove a very strong implementation experience in Application integration, should demonstrate expertise/presentation with multiple use cases
• Passionate coders with a strong Application development background
• Should have application development experience outside of ETL, (just learning ETL as a tool is not enough), experience in writing application outside of ETL will bring in more value
• Strong database skills with a strong understanding of data, data quality, data governance, understanding and developing standalone and integrated database layers (sql, packages, functions, performance tuning ), i.e. Expert with a strong integration background who has more application integration background than just an ETL Informatica tool
• Experience in integration with XML/JSON based and heavily involve JMS MQ (read/write)
• Experience in SOAP and REST based API's exchanging both XML and JSON files used for request and response
• Experience with Salesforce.com Integration using Informatica power exchange module is a plus but not needed
• Experience with Informatica MDM as a technology stack that is used for integration of senior market members with Salesforce.com is a plus but not needed,
• Very strong scripting background (C/bourne shell/Perl/Java)
• Should be able to understand JAVA, we do have development around JAVA, i.e ability to work around a solution in programming language like Java when implementation is not possible through ETL
• Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff.