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Business development manager
Business development manager
DnK Group's logo

Business development manager

Vignesh Kaneria's profile picture
Posted by Vignesh Kaneria
0 - 4 yrs
₹0L - ₹5L / yr
Surat, Mumbai
Skills
Fresher or experienced
having good comand in english
MBA
company associate in software development. its include service to the cliend plus making some own products too. so this position is for product
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About DnK Group

Founded :
2009
Type :
Services
Size :
20-100
Stage :
Profitable

About

D&K is an application & web development, systems integration and professional services firm with its registered office at Surat, India.
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Appknox
at Appknox
1 video
6 recruiters
Vasudha Srivastav
Posted by Vasudha Srivastav
Bengaluru (Bangalore)
2 - 4 yrs
Best in industry
Customer Relationship Management (CRM)
Customer Success
SaaS
Customer Service
Customer Retention
+2 more

A Bit About Us:


Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.


The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.


We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.



The Opportunity:


Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.


Responsibilities:


  • Manage a portfolio of current customers. 
  • Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
  • Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
  • Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
  • Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
  • Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.


What An Ideal Candidate Would Look Like:


  • 2+  years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
  • Good communication skills especially with Enterprise customers from around the globe are necessary.
  • Must have experience in upselling, cross selling and gauge customer requirements.
  • Must have good presentation skills and hold of understanding customer’s business requirements.
  • Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
  • Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
  • Must have experience of tracking product usage and instrumentation for Customer Success Management.
  • May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.


Work Expectations:


Within 1 month

  • You should have a complete hold of the product and value customers are getting from it.
  • Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
  • Drive at least 1 QBR from existing customers.


Within 3 months

  • You need to have a clear understanding of onboarding customers. 
  • Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
  • Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
  • Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
  • At least 1 referral from existing customers.


Within 6 months

  • You should have discipline and document all of the ongoing discussions. 
  • Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
  • We need an owner for this position who can in future build the CSM team below to drive overall customer success.


Personality traits we really admire:


  • Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
  • Great attitude to ask questions, learn and suggest process improvements.
  • Has attention to details and helps identify edge cases.
  • Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
  • Follows timelines and absolute commitment to deadlines.



Interview Process: 


  • Round 1 - Profile Evaluation
  • Round 2 - Task sent by Appknox, reviewed by Appknox CSM and leadership team.
  • Round 3 - Call with the CSM team to review your assignment
  • Round 4- Call with one of the management team members to review your assignment and understand overall your experience and vision on Customer Success.
  • Round 5 - HR Call 



Compensation:

  • As per Industry Standards


We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.


Please be aware that all your customers will include Enterprises and Fortune 500 companies.


Why Join Us:


  • Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
  • Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
  • Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
  • Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
  • Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
  • Work Schedule: Flexible working environment with remote work if required.



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Hyderabad
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Selenium
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  • Define and baseline tool strategies
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  • Carry out gap analysis and identify improvement areas
  • Identify program goals and define KPI's and SLA's
  •  Identify and implement industry wide best practices
  • Perform test maturity assessments provide recommendations and define roadmaps
  • Identify candidate for automation by prioritization
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  • Lead efforts with Integration/User Interfaces

Requirements: 

  • BE or  B Tech or MCA from a reputed college.
  • 5+ years of relevant work experience.
  • Proficient in Manual Testing of Mobile App, Web, and API
  • Proficient in using Automation Tool like Selenium, Jmeter or other Automation Test Frameworks
  • Proficient in implementing DevOps best practices
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  • Working Knowledge of SQL
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Full Stack / Front End / Back End Developer


We are currently building the Technology platform for the Global Air Cargo industry ($300B market). 


Currently, we have two open roles (1 Front End Engineer & 1 Back End Engineer).

Full Stack Engineers are also desired for the open positions. 

These (2) engineers will be part of the Tech team which will be at the core of what we aspire to build.


Looking for Full Stack / Front End / Back End Developer

- Tech Stack (React, node.js, typescript, postgreSQL, AWS)

- loves to code, get hands-on and likes to build products from scratch

- At least 2+ years of experience building software products

- "Build local, Launch global" mindset

- Good with people and teams +

- prior startup experience +

- SaaS platform expertise +


- Work location - Chennai

- So we are looking only for candidates in Chennai or who are open to relocating to Chennai for this opportunity

- Open to explore both Contract & Full time options for the (2) roles

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Himanshi Tiwari
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Kanpur
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at SLAY Coffee
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Richa Singh
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₹7L - ₹12L / yr
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Content Marketing

Manager- Social Media


About SLAY

SLAY Coffee is India's best rated and fastest growing coffee brand with a vision to democratise great coffee experiences through technology & innovative customer experiences. With 3 core lines of business (SLAY Cloud for Online, SLAY Coffee Bars for Grab & Go and SLAY Packaged Coffees for home consumption), SLAY Coffee’s core promise is sophisticated convenience at pocket friendly prices. The brand is 2-years old and currently has a footprint of over 150 locations across 8 cities. 


Culture at SLAY

Excellence is our North Star and our culture fuels this pursuit. We work together as a sports team*; each member is united by a common purpose and drives excellence by bringing their unique self to the team.

We aim to build and nurture a team that finds meaning and fulfillment in the work they do at SLAY. If who you are and what you value is in alignment with what SLAY is and what we value, then the pursuit of excellence becomes meaningful.


The following principles guide us in our day to day working at SLAY:

  1. Act with integrity and respect
  2. Be passionate
  3. Think long-term


Core Values

Our core values define how we operate and bring about an alignment of purpose. We learn and get inspired from each other in strengthening these behaviors & skills both at an individual level and collectively at the Company level. New members are added to the team and existing team members are rewarded and developed based on these values. 


  1. Customer First
    1. Always solve for the customer, not for self or the Company
    2. Understand customers and markets deeply 
  2. Courage:
    1. To think big, act without fear and voice your opinion.
    2. To question the status quo- go beyond rules and hierarchies.
    3. To act in the best interest of the customer and company, even if it calls for going outside your comfort zone
    4. To be transparent and open; we have nothing to hide 
  3. Ownership:
    1. Act with authority to drive results
    2. Prioritize action over discussions
    3. Collaborate independently across teams 
    4. Communicate proactively, eliminate the need for follow ups
  4. Curiosity
    1. To push the boundaries and innovate
    2. To never settle for less
    3. To make mistakes, learn, don't repeat
    4. Trust data over opinion


Beyond the salary (and great coffee!)


  • Freedom to test out any idea in your function or outside of it. 
  • Gender-neutral policies 
  • Free Books Program- buy any book that you would like to read for the company library. The Company pays for it.
  • 25% of your time can be devoted to the causes you care about. (Pursue your passion or hobby)
  • Exclusive talks & insights from the experts for the growth & development of our team
  • Full tuition fees sponsorship for Baristas 
  • Family support programs for Baristas 


Opportunity

We are looking for a passionate storyteller for this role. As a Manager-Social Media in our Brand and Communications team, you will be responsible for driving brand resonance and engagement across all our social media channels.


Your Boss

You will report into Sr. Manager-Brand and Communications. 


Your Team

You will manage a team of copywriters and designers while working closely with business teams and external partners.


Key Result Areas 


  • Establish SLAY’s brand persona through relevant and emerging social media channels including but not limited to Instagram, Twitter, Linkedin etc.
  • Create content across formats (long form, posts, videos, podcasts, static images) either directly or through internal and external team members.
  • Monitor the communities in real time and assess opportunities for conversations and leveraging any trends
  • Dynamic reporting to gather insights basis data and help grow the communities over time
  • Online reputation management. Managing queries, complaints, comments, and conversations
  • Leverage the latest innovations on the medium and work with the team to stay up to date on the platforms
  • Engaging with social media influencers to help build community through moderation & curation of discussions.
  • Coordinating with designers, and with external partners.
  • Brainstorming ideas for social media strategies.
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Agile/Scrum
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The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using Vue.js and Quasar Framework, this candidate will be able to translate user and business needs into functional frontend design. 

 

Responsibilities

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Qualifications

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  • 2+ years' experience in frontend development
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  • Experience building object oriented web applications in Vue.js and Quasar Framework

 

Experience

2+ years of work experience using Vue.js

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Bengaluru (Bangalore)
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  • Experience in implementing and consuming SOAP and REST web APIs.
  • Producing and maintaining automated testing, build, and deployment processes.
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  • Passionate about writing clean, modular and unit testable code
  • Possesses strong verbal and written communication skills.
  • Experience with Agile development
  • Good knowledge of Jenkins, SonarQube, Git.
  • Proven problem solving skills including debugging skills, allowing you to determine source of issues in unfamiliar code or systems and the ability to recognize and solve repetitive problems rather than working around them.
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Amazon India
at Amazon India
1 video
58 recruiters
Satarupa Sinha
Posted by Satarupa Sinha
Bengaluru (Bangalore), Hyderabad, Delhi, Chennai
3 - 9 yrs
₹10L - ₹15L / yr
skill iconJava
J2EE
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Skills & Experience
Bachelors or Masters in Computer Science or relevant technical field.
Experience in software development and full product life-cycle.
Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
Proficiency in SQL and data modeling.

Roles & Responsibilities

You solve problems at their root, stepping back to understand the broader context.
You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
You recognize and use design patterns to solve business problems.
You understand how operating systems work, perform and scale.
You continually align your work with Amazon’s business objectives and seek to deliver business value.
You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
You communicate clearly with your team and with other groups and listen effectively.

About Amazon.com

“Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos

Amazon.com – a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.

Technological innovation drives the growth of Amazon, offering our customers more selection, convenient shopping, and low prices. Amazon Web Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, CloudFront and SimpleDB, that powers Amazon.com. Developers can build any type of business on Amazon Web Services and scale their application with growing business needs.

We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun.

About Amazon India

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.

We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched www.amazon.in for shoppers in India. With www.amazon.in, we endeavor to give customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In just over a year of launching our India operations, we have expanded our offering to over 18 million products across 36 departments and 100s of categories! Our philosophy of working backwards from the customers is what drives our growth and success.

We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always “Day 1” and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India.

Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.
Read more
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Agency job
via zyoin by Suchoritha Zyoin
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skill iconJava
skill iconGo Programming (Golang)
skill iconScala
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• Deep understanding of distributed systems including fault modeling, concurrency, isolation,
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• Internals of a RDBMS like MySQL
• Conversant with the internals of systems like Kafka, Cassandra/Scylla, Redis, RocksDB etc
• Working knowledge of hosting and network infrastructure (K8s, Envoy, etc)
• Familiarity with binary serialization protocols like thrift/protobuf/flatbuffers etc
• Familiar with gRPC, HTTP/2, QUIC, etc.
• Troubleshooting memory issues, GC tuning, resource leaks etc.
• Strong problem-solving skills, algorithmic skills and data structures.
• Productionizing machine learning pipelines using Spark/Flink/TensorFlow etc
• Familiarity with big data concepts - HDFS, hive, presto, spark, oozie, ambari, airflow, atlas,
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• Experience in leading a team and mentoring engineers
• Attitude to get Stuff Done!
• Ability to make decisions independently.
Desired Background:
• Bachelor’s or Master’s degree in Engineering from premier institutes preferred
• 8+ years of experience in software design, development & architecture
Read more
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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