Business development manager

We are seeking a detail-oriented and analytical Data Analyst to collect, process, and analyze data to help drive informed business decisions. The ideal candidate will have strong technical skills, business acumen, and the ability to communicate insights effectively.

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for an experienced Senior Software Developer for a local IT Services Management Team. In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations. 

You will act as a on-call-duty team in the time between 6 pm to 8 am, 365 days a year. 

We are seeking a hands-on Software Developer with strong experience in DevOps and Backend 

Responsibilities:

Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage. 

Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.

Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.

Requirements:

Education and Experience: A Bachelor’s or Master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.

Skills & Expertise:

Proficient in ITIL service management frameworks.

Strong analytical and problem-solving abilities.

Experienced in project management methodologies (Agile, Kanban).

Communication: Excellent communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.

Language: English on a C2 Level.

Skills & Requirements

Spring Boot 3.x, Spring Security, Spring Data JPA, Testing, Unit Test, Spring Boot Test, Keycloak, Java 21 or lower version.

Data Scientists are analytical experts who use their skills in mathematics, statistics, and computer science to solve complex business problems. They collect, analyze, and interpret large datasets to extract meaningful insights and develop data-driven solutions. Their work helps organizations make informed decisions, improve processes, and gain a competitive edge.

Key Responsibilities:

• Data Collection and Preprocessing:
• Gathering data from various sources (databases, APIs, web scraping, etc.).
• Cleaning and transforming data to ensure quality and consistency.
• Handling missing values, outliers, and inconsistencies.
• Integrating data from multiple sources.
• Data Analysis and Exploration:
• Conducting exploratory data analysis (EDA) to identify patterns, trends, and relationships.
• Applying statistical methods and hypothesis testing to validate findings.
• Visualizing data using charts, graphs, and other tools to communicate insights.
• Model Development and Deployment:
• Developing and implementing machine learning models (e.g., regression, classification, clustering, deep learning).
• Evaluating model performance and fine-tuning parameters.
• Deploying models into production environments.
• Creating and maintaining machine learning pipelines.
• Communication and Collaboration:
• Presenting findings and recommendations to stakeholders in a clear and concise manner.
• Collaborating with cross-functional teams (e.g., engineers, product managers, business analysts).
• Documenting code, models, and processes.
• Translating business requirements into technical implementations.

Job Requirements

• Minimum of 6 months – 2 years experience in Search Engine Optimization (SEO)
• Proficiency in MS Excel, PowerPoint, and Word 
• Experience working in an SEO agency would be an added advantage
• Experience with website analysis using a variety of analytics tools including Google Analytics, SEO Majestic as well as internal reporting tool
• Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, etc) 
• Desired: Knowledge of HTML/CSS and website administrations
• Should possess excellent communication skills
  
  

Job Descriptions

• Perform keyword research in coordination with business objectives to optimize existing content and uncover new opportunities
• Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages
• Provide recommendations and execute strategies for content development in coordination with SEO goals – general and keyword specific 
• Administer search engine programs (XML sitemaps and webmaster tools) for purposes of diagnostic reporting
• Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers)
• Implement link-building campaigns in coordination with SEO goals
• Assist in the development and execution of communication/content strategies via social communities in coordination with SEO goals
• Keep pace with SEO, search engine, social media and internet marketing industry trends and developments
• Operationally strong with regular content updates, blogging, website analysis, and more.
• Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance with the goals
• Monitor and evaluate search results and search performance across the major search channels 
• Communication to team and management on project development, timelines, and results
• Work closely with the other team members to meet the goals

Monitor, analyze and fix issues for consumer and business VoIP services and endpoints.

Roles and Responsibilities:

• As a senior engineer, take complete ownership of supporting customer VoIP deployments by debugging issues and providing fixes.
• Document existing call flows
• Build customer confidence to grow/lead local team
• Support customer during PST timezone during critical releases

Required Skills:

• 5+ yrs of supporting VoIP services/applications on Linux platform
• Strong scripting skills with bash/python/perl
• Expertise in SIP call flow analysis and debugging using Wireshark
• Experience in debugging Kamailio and Freeswitch/asterisk based applications is a must
• Good problem solving/analytical skills
• Excellent written and verbal communication

Preferred Skills:

• Experience working with open source projects
• Exposure to Level 3-Carrier Integration
• Knowledge of networking protocols

The Mobile Application Developer will be the primary resource responsible for Envoy’s mobile offering.  They will develop improvements using Ionic, as well as manage deployment to the appropriate app stores.

Key Responsibilities:

• Develop solutions in Ionic with focus on building scalable, maintainable and secure code, while providing an intuitive, modern user experience
• Actively collaborate with business, production support, and other software engineers
• Maintain the mobile apps status and manage deployments to Google’s and Apple’s app stores
• Keep up to date and champion the latest mobile technology and methodologies

Position Requirements:

• At least 7 years of experience with mobile development OR a modern web platform such as Angular, React or Vue.js
• At least 2 years of experience and demonstrated expert knowledge of Ionic.
• Experience with maintaining and deploying mobile applications to Google’s and Apple’s app stores
• Ability to “own” a project and be a strong contributor without constant management.
• Strong written, verbal and presentation skills

Envoy Global is an equal opportunity employer and will recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, gender identification, veteran status, pregnancy, or any other protected classification.