Solv Technologies

Role & responsibilities

• Provide technical support to customers via email, phone, and ticketing system.
• Troubleshoot and resolve customer issues related to our API Services.
• Prepare customized reports for clients using SQL queries to extract information from database.
• Perform API integration in third-party applications.
• Run APIs in Postman / Unix command line to re-produce error conditions
• Document and track customer issues and resolutions in our ticketing system.

Preferred candidate profile

• Bachelor's degree in Computer Science or related field.
• 2+ years of experience in PHP development or Technical Support role.
• Strong knowledge of API integration and testing.
• Strong knowledge of PHP and MySQL.
• Excellent communication and interpersonal skills.

Perks and benefits

• Flexitime for Work-Life Balance
• Complimentary Office Meals
• Paid Sick Leave and Time Off
• Enjoy a Vibrant Workplace Culture

Role & responsibilities

• Approach & pitch inbound/outbound leads
• Work on an outbound approach for lead generation to build a client list to pitch
• Be in touch with existing clients & gather feedback on our services
• Upsell & cross-sell to existing clients.
• Write emailers to activate cold leads
• Cold-calling new leads
• Understand & explain DLT(compliance to be done during onboarding ) to new clients

Preferred candidate profile

• 0-3 years of experience in Sales & Business Development
• Worked in a Startup or Tech product for a few years
• Proficient in spoken & written communication (English)
• Experience in Lead Generation
• Experience in B2B sales

Perks and benefits

• Flexible schedule
• Food provided
• Paid sick time
• Work-Life Balance
• Great Culture to work in

Job Responsibilities:

• Server Monitoring: Monitor server performance and respond to alerts promptly. Troubleshoot and resolve system and network issues.
• Server Disk Cleanup: Regularly analyze and clean up server storage to optimize performance and resource allocation.
• Deployment of New Linux Instances: Create and configure new Linux server instances based on project requirements. Ensure proper security measures and updates during deployment.
• DNS Management: Manage DNS records, domains, and configurations for internal and external services.
• Backing up/Archiving Logs: Implement backup and archiving strategies for server logs to maintain data integrity and facilitate auditing.
• MySQL Backups: Create and manage automated backups of MySQL databases to ensure data integrity. Develop disaster recovery plans.
• System Administration Strategies: Develop and implement system administration strategies to enhance server performance, security, and scalability. Stay updated with industry best practices and emerging technologies

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proven experience as a Linux Administrator or similar role (5+ years).
• Proficiency in Linux server administration (CentOS, Ubuntu, etc.).
• Strong knowledge of: Server monitoring tools (e.g., Nagios, Zabbix). Configuration management tools (e.g., Ansible, Puppet). Virtualization and containerization (e.g., Docker, Kubernetes). DNS management (e.g., BIND, AWS Route 53). Backup solutions (e.g., Bacula, AWS Backup). Log management and analysis (e.g., ELK Stack, Graylog). Database administration (e.g., MySQL, MariaDB). Security best practices and firewall configuration. Scripting languages (e.g., Bash, Python). Version control systems (e.g., Git). Cloud platforms (e.g., AWS, Azure, Google Cloud). Monitoring and alerting tools (e.g., Grafana, Prometheus). Networking concepts (TCP/IP, routing). System administration strategies and documentation. Excellent problem-solving skills and the ability to work independently.

• Strong communication and teamwork skills.