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Position
Senior Program Manager - Human Resources
About The Convergence Foundation
Ashish Dhawan is a leading Indian philanthropist, who in his earlier avatar founded and ran ChrysCapital, one of the first private equity funds in India. In the last decade, he has played a pivotal role in building successful institutions, such as Ashoka University, and strategic foundations, such as the Central Square Foundation, which works on ensuring quality school education for all children in India. He set up The Convergence Foundation (TCF) in 2021 to tackle the most important challenges facing India by building pioneering institutions and supporting bold leaders.
The Convergence Foundation seeks to identify the Archimedean levers for Indias growth & development high-leverage opportunities that can catalyze pivotal outcomes. We currently support fourteen organisations through their seed stage across two pillars (direct engines of growth & human capital development). The organisations work on diverse areas, such as labour-intensive manufacturing, science & technology, effective governance and acceleration of Indian philanthropy.
In the next phase of our journey, we aim to exercise our strengths as a philanthropic foundation to drive economic growth in India. While we will continue building institutions, we also aim to drive strategic projects around economic growth and development.
Organisations We Support:
Central Square Foundation (est. 2012)
Air Pollution Action Group (est. 2019)
India Leaders for Social Sector (est. 2017)
Centre for Effective Governance of Indian States (est. 2019)
ACT EdTech Ambition Fund (est. 2020)
Accelerate Indian Philanthropy (est. 2021)
Foundation for Advancing Science and Technology (est. 2021)
The Udaiti Foundation (est. 2022)
Foundation for Economic Development (est. 2022)
ChangeINKK (est. 2022)
Sports and Society Accelerator (est. 2022)
The Infravision Foundation (est. 2022)
Centre for Research In Schemes and Policies (est. 2022)
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Position Summary:
The Senior Program Manager level will work as a strategic partner offering expert guidance through an HR consulting lens, focusing on organizational design, culture enhancement, capacity building across organizations, learning and development initiatives, compensation and benefits optimization.
The role will involve collaborating closely with grantee organizations to understand their unique needs, crafting tailored solutions, and implementing strategies that drive organizational effectiveness and employee engagement. With your HR experience and expertise, you will serve as a trusted partner to Org Leadership, facilitating the alignment of HR initiatives with the organization's imperatives, ultimately fostering sustainable growth and success.
This is a great opportunity for those who enjoy working in a start-up environment, enjoy building and scaling organisations, and care deeply about building great places to work. Whether it involves supporting hiring for key roles, strategic planning that will enable organisations to unlock scale, or supporting performance management for all employees, the People and Processes team will work on some of the most exciting and challenging projects in the social impact space.
Responsibilities
The key roles and responsibilities will be:
1. Organizational Design and Development:
- Partner with grantee organization leadership to assess current organizational structures and recommend improvements to enhance efficiency and agility.
- Collaborate with Leadership and Org HR SPOCs to design and implement organizational changes aligned with strategic objectives.
- Guide Leaders and HR SPOCs on change management processes to ensure smooth transitions.
- Strategically support in designing and implementing competency frameworks to support talent management processes, including recruitment, performance management, and succession planning.
- Provide training and support to HR teams and managers in utilizing competency frameworks effectively to drive performance and development.
2. Culture Enhancement:
- Ensure culture assessments/pulse checks are implemented by org teams to identify strengths and areas of focus
- Partner with organizations to guide them and share best practices as they build their org culture and implement strategies to nurture a positive organizational culture that supports organizations values and drives employee engagement.
- Provide guidance on initiatives such as diversity, equity, and inclusion programs to foster a welcoming and inclusive work environment across organizations.
3. Leadership Training and Development:
- Design and deliver leadership development programs tailored to address specific skill gaps and leadership competencies.
- Coach and support senior leaders to enhance their leadership skills and getting the best out of their teams.
- Design and drive the Leadership Academy for Leaders across grantee organisations
4. Learning and Development:
- Design and implement comprehensive L&D programs, including curriculum development, delivery methods, and evaluation metrics based on organizations training needs analysis.
- Leverage technology and innovative learning approaches to enhance the effectiveness and accessibility of training initiatives.
5. Compensation and Benefits Optimization:
- Conduct compensation benchmarking surveys to drive compensation positioning and competitive compensation and benefits tailored to orgnizations needs
- Partner with HR SPOCs in the grantee organizations to develop and design strategies to optimize C&B programs, including salary structuring, benefits, employee value proposition.
Desired Qualifications, Skills and Abilities
Ideal candidates should have the following qualifications and skills:
Masters degree in Human Resources or related field from a top-tier institution.
- 9-11 years of relevant experience, with expertise in people management, operational efficiency, and problem-solving.
- Strong ability to build trusted relationships, assess organization needs, develop tailored solutions and build credibility with Leadership.
- Excellent communication and presentation skills.
- Ability to think strategically and align HR initiatives with organizational objectives to drive effectiveness.
- Demonstrated expertise in organizational design, change management, and culture transformation.
- Experience in a high-growth startup or as an HR Business Partner (HRBP) is highly desirable.
- Excellent analytical and problem-solving skills, with the ability to leverage data to inform decision-making and measure HR initiative impact
Personal Characteristics and Desired Qualities
- Strong relationship-building skills, with a focus on networking and nurturing talent.
- Ability to thrive in a multi-faceted ever-changing environment, adapting quickly to new challenges and priorities.
- Independent, proactive, and goal-oriented with a strong sense of ownership over HR strategies.
- Creative thinker who is open to new ideas and approaches, with a willingness to challenge the status quo and drive innovation in HR practices.
- Collaborative mindset, with excellent leadership and influencing skills and the ability to support and develop HR resources in grantee organizations.
Compensation
Remuneration will be competitive with Indian philanthropy pay scales and will depend upon the candidates experience.
Location
New Delhi, India
About Company
Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha and in Hyderabad.
Core Values that drive us: Empathy | Inclusion | Integrity | Courage
Roles & responsibilities
• Taking care on onboarding, induction & orientation
• Employee Engagement
• HR strategies and policies
• Organizational design
• Develops programs to build human capital and a strong employee development culture.
• Training & Development
• Analysis and Change Management
• Facilitates the development and implementation of employee performance measurements to gauge the success of programs and identify areas for improvement.
• Talent Assessment
• Leadership Development - Assesses leadership development, team development, and organizational communication programs and practices.
• Succession Planning
• Counselling and Guidance
• Grievance handling
• Building a positive and result-oriented working environment
• Creating an environment of accountability where success is measured
Requirements
• Should be Masters in HR
• Must have at least 10+ years of experience in the field of Organization Development
• Experience working with a NGO will be an added advantage
• Passionate about planning, developing, administering, and implementing innovative programs.
• Experience in the management of large- and small-scale change initiatives
• Demonstrated ability to drive change and influence the adoption of new ideas
• Learning Agility
• Strong written, verbal communication, interpersonal skills and excellent facilitation/presentation skills
• Able to communicate and collaborate effectively at all levels of the business
• Must be able to use a computer with a high degree of proficiency (Word, Excel, PowerPoint)
Organizational development
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Create an Organization structure and define the OKRs for
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departments/roles Design and implement the policy and process
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Identify the skills gaps to develop and retain the talent
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Build the individual career path and emerging leaders
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Design the framework for succession planning
Performance Management
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Leading the performance management system across the company to achieve
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the goals of department and Company
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Design the process for consistent periodic review and feedback
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360 degree analysis system
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Lead the yearly process of employee compensation benefits
HR Operations
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Oversee the operational activities of employee life cycle
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Handle Employee Grievance
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Strategies to retain the potential candidate
Employee Engagement
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Design and create the employee inclusion programs
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Culture and Diversity building
Reports & Dashboard
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Periodic dashboard department and company wide
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Reports and Data analysis
- Networking through industry contacts, association memberships, trade groups, social media, and employees.
- Owning Requisitions (Hands-on role) End to end delivery (Requisitions, Offers to Follow Up, Onboarding)
- Sourcing the candidates as per requirement from the job portals and field sourcing.
- Developing and tracking goals for the recruiting and hiring process, team.
- Ensuring adherence to the compliances.
- Screening applicants to evaluate if they meet the position requirements.
- Conducting regular follow-up with managers to determine the effectiveness of recruiting -plans and implementation
- Developing a pool of qualified candidates in advance of need
- Researching and recommending new sources for active and passive candidate recruiting
- Fostering long-term relationships with past applicants and potential candidates
- Establishing sound policies and the groundwork for equitable treatment for every employee.
- Taking exit interviews and understanding the reason for employees exiting.
- Ensuring that the recruitment targets are met through self and team's effort.
- Setting up of recruitment team in cities where the company expands.
Desired Candidate Profile What you need to have:
- Must know how to effectively post jobs on online portals.
- MUST HAVE HIRED FOR E-COMMERCE, LOGISTICS, OR BLUE-COLLARED JOBS WITH BEST RESULTS
- Have an excellent network of local blue-collared hiring agencies in Delhi-NCR
- Hands-on experience in PF, ESI, and Labor laws.
- Experience in compliance management.
- Diplomatic and a proven ability in building up effective relationships.
- Strong communication and influencing skills.
- Be able to onboard 50 to 75 candidates in a week.
- Should be highly motivated and a self-starter at work.
- Should have managed a recruitment team previously.
- Should have potential to lead teams in multiple cities in future.