L & D Consultant

Title: Content Specialist 

Location: Mumbai 

Experience: 3–4 years 

Work Mode: Hybrid 

About Master-O 

Master-O is a B2B SaaS platform focused on enabling and upskilling frontline teams through microlearning, gamification, AI-powered roleplays and digital coaching. We work with leading organisations across industries like FMCG, BFSI, Pharma, Automotive and Retail. 

We are looking for a Content Specialist who can combine strong creative thinking with excellent client communication to own content requirements for our Mumbai and Gurugram based clients. 

The Role 

This is a client-facing content creation role where you will be the primary point of contact for Master-O's high touch enterprise accounts for their content requirements. 

You will work closely with clients to understand their business objectives, frontline challenges, and learning needs, and translate these into engaging content, storyboards and learning journeys. 

You will also work cross-functionally with the Customer Success, Product and Content teams at our Gurugram headquarters to ensure seamless execution and delivery. 

What Does “Content” Mean at Master-O? 

At Master-O, content is not just traditional marketing content or reels. You’ll primarily create microlearning-based static and video learning content designed for the frontline teams of our enterprise clients. 

The content and use cases vary based on the client’s business objectives, frontline pain points and industry — from product knowledge and sales pitches to customer handling, compliance and on-the-job skill development.

What We're Looking For 

• 3–4 years of experience in content creation, content marketing, creative strategy or a similar role. 
• Prior experience in a B2B SaaS company or a marketing/creative agency is strongly preferred. 
• Agency candidates should ideally have worked with clients across BFSI, FMCG, Pharma, Automotive and/or Retail. 
• Strong storyboarding and content conceptualisation skills. 
• Excellent copywriting and editing skills. 
• Strong working knowledge of Canva and Adobe Creative Cloud. 
• Excellent spoken and written English communication — this is critical as the role involves frequent interaction with senior client stakeholders. 
• Strong presentation and client-management skills. 
• Ability to manage multiple stakeholders, projects and deadlines independently. 
• A good understanding of digital content, learning formats and visual communication. 
• Someone who is equally comfortable speaking to a client, building a storyboard and getting into the details of content creation. 

Why This Role? 

This role sits at the intersection of content, creativity, and client consulting. 

You won't just be creating content based on pre-assigned briefs. You'll be responsible for understanding why the client needs the content, what their frontline teams need, and how Master-O can solve that requirement. 

You'll get the opportunity to work directly with leading organisations across multiple industries while collaborating with a fast-moving SaaS team across Mumbai and Gurugram. 

Data Science (SME)

FACE Prep is India’s leading employability and industry-aligned education company. For over 17 years, we have partnered with higher education institutions to bridge the gap between academia and industry.

● Worked with 2,000+ colleges and universities across India

● Trained 6+ million students across disciplines

● Market leaders in:

● Employability skills & placement readiness

● Industry-aligned academic papers(credit-bearing)

● Full-scale industry-aligned degree programs with universities

● Pan-India operations, headquartered in Coimbatore

● Young, energetic, mission-driven team

● Fast-growing organization with headcount expected to cross 1,000 employees in the next financial year

At FACE Prep, people are the platform on which outcomes are built.

Position: Data Science (SME)

Location: Coimbatore

Duration: Full-Time

Department: Training & Development

Experience: Minimum 2 Years

Role Description :

The Data Science Subject Matter Expert (SME) is a full-time, on-site role based in Coimbatore. The SME will design and deliver data science curricula, including lectures, hands-on labs, and project-based learning for students preparing for tech careers. Daily responsibilities include creating educational content, developing problem sets and case studies, mentoring learners on data analysis and model-building, and reviewing student work to provide constructive feedback. The SME will collaborate with other trainers and the product team to align content with current industry practices and hiring requirements. The role also involves analyzing learner performance data, refining teaching strategies, and occasionally contributing to workshops, bootcamps, and online learning materials.

Requirements:

• Strong foundation in Statistics and Data Science, with the ability to explain complex concepts clearly and practically.

• Hands-on experience in Data Analytics and Data Analysis, including working with real-world datasets and deriving actionable insights.

• Excellent Analytical Skills for problem-solving, designing assignments, and guiding learners through data-driven decision-making.

• Proficiency in common data science tools and languages (e.g., Python/R, SQL, data visualization tools such as Tableau/Power BI).

• Prior experience in teaching, mentoring, corporate training, or curriculum development is highly beneficial.

• Bachelor’s or Master’s degree in a quantitative field such as Computer Science, Statistics, Mathematics, Data Science, or related discipline.

• Ability to communicate effectively with diverse learner groups and collaborate within a multidisciplinary team.

• Exposure to machine learning concepts, model evaluation, and deployment practices is a plus.

IMMEDIATE JOINERS REQUIRED

Key Responsibilities

• Manage HR projects, including project plans, timelines, milestones, dependencies and deliverables.
• Develop and maintain HR dashboards, calendars and status reports, highlighting risks, delays and key decisions.
• Coordinate project meetings, agendas, action items and follow-ups to ensure timely execution.
• Partner with HR teams, business leaders and external vendors to drive projects forward.
• Prepare clear, executive-ready updates on HR priorities, progress, risks and achievements.
• Lead the planning and coordination of the employee survey, including communications, launch readiness, participation tracking and post-survey action planning.
• Support the planning and rollout of Exol University, including vendor coordination, learning administration, scheduling, communications and change management.
• Coordinate new hire orientation and contribute to creating a consistent and engaging onboarding experience.
• Support recurring People processes such as performance, compensation, benefits, engagement, learning and talent initiatives.
• Identify opportunities to improve HR processes, employee experience and operational efficiency.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 6–10 years of experience in HR operations, project/program management, L&D, change management or a related field.
• Strong project management, organizational and stakeholder management skills.
• Ability to manage multiple projects, deadlines, vendors and priorities simultaneously.
• Excellent written and verbal communication skills, with experience preparing presentations and leadership updates.
• Experience in Learning & Development, LMS administration, training coordination or learning program management is strongly preferred.
• Experience with employee surveys, engagement initiatives or organizational change is an advantage.
• Strong proficiency in Microsoft Excel, PowerPoint and project-management/productivity tools.
• Self-driven, detail-oriented and comfortable working in a fast-paced, evolving environment.

Roles and Responsibilities

•Deliver training sessions on Quantitative Aptitude, Logical Reasoning, Verbal Ability, and Analytical Skills soft skill is mandatory

•Prepare students for campus placements, competitive examinations, and aptitude assessments.

•Design and develop training materials, assignments, mock tests, and practice exercises.

•Assess student performance and provide constructive feedback for improvement.

•Conduct doubt-clearing sessions and mentor students to achieve their career goals.

•Track student progress and submit periodic reports.

•Collaborate with academic and placement teams to ensure training effectiveness.

•Stay updated with the latest aptitude test patterns and industry requirements.

Required Skills

•Strong knowledge of Quantitative Aptitude, Logical Reasoning, and Verbal Ability and soft skill is mandatory

•Excellent communication and presentation skills.

•Ability to engage and motivate students.

•Strong problem-solving and analytical skills.

•Proficiency in MS Office and online training platforms.

Eligibility Criteria

•Prior training or teaching experience is preferred.

Compensation

•As per company standards and candidate experience.

Preferred Candidates

•Passionate about teaching and mentoring students.

•Strong interpersonal and classroom management skills.

•Immediate joiners are preferred.

We're looking for a proactive and business-oriented HR Business Partner to work closely with leadership and business teams in driving people strategy, employee engagement, performance, and organizational effectiveness. This role requires someone who can balance strategic thinking with operational excellence while fostering a high-performance culture. What You'll Do  Partner with business leaders to understand team goals and translate them into effective people strategies.  Drive the end-to-end employee lifecycle, including onboarding, engagement, performance management, career development, and offboarding.  Act as a trusted advisor to managers on employee relations, performance concerns, coaching, and conflict resolution.  Lead performance review cycles, goal-setting processes, talent reviews, and succession planning.  Analyze people metrics and provide actionable insights to improve retention, productivity, and employee experience.  Drive employee engagement initiatives, culture-building programs, and recognition activities.  Support organizational changes, restructuring, and workforce planning.  Ensure HR policies and practices are consistently implemented while maintaining compliance with labor laws.  Collaborate with Talent Acquisition, L&D, Finance, and leadership to build scalable people processes.  Identify opportunities to automate HR workflows and leverage AI or HR technology to improve efficiency. What We're Looking For  5–7 years of experience in HR Business Partnering, HR Generalist, or People Partner roles.  Experience partnering with technology, product, engineering, or startup teams is highly preferred.  Strong understanding of performance management, employee engagement, talent management, and employee relations.  Ability to influence stakeholders and build strong relationships across all organizational levels.  Excellent communication, coaching, and problem-solving skills.  Strong analytical mindset with experience using HR metrics to drive decisions.  Comfortable working in a fast-paced, high-growth environment.  Familiarity with HRMS platforms and modern HR technologies.  Exposure to AI-powered HR tools or process automation is a plus. Preferred Qualifications  MBA/PGDM in Human Resources or equivalent qualification.  Experience in startup or product-based organizations.  Knowledge of Indian labor laws and HR compliance.  Certification in HR analytics, coaching, or change management is an added advantage. Why Join Us?  Opportunity to partner directly with business leaders and influence organizational growth.  Fast-paced environment with high ownership and learning opportunities.  Collaborative culture focused on innovation, people, and continuous improvement.  Work on strategic HR initiatives that create measurable business impact.