HR Manager

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·        Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·        Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·        Communicate with customers through phone calls, WhatsApp, email, and SMS.

·        Execute and manage WhatsApp and email marketing activities.

·        Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·        Follow up with customers to ensure satisfaction and support patient engagement.

·        Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·        Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·        3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·        Strong verbal and written communication skills with persuasive ability.

·        Proficiency in MS Office and basic computer applications.

·        Customer-oriented mindset with strong problem-solving skills.

·        Ability to multitask and work in a fast-paced environment.

Key Skills

·        Customer Service Excellence

·        Healthcare Product Knowledge

·        Strong Communication & Relationship Management

·        Empathy, Patience, and Active Listening

·        Attention to Detail

·        Time Management

Why Join Us?

·        Work at the intersection of healthcare, community, and technology

·        Directly impact the lives of women across India and beyond

·        Flexible work environment and collaborative team

·        Opportunity to grow with a purpose-driven startup

How to reach me?

Message me here

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

TECHNICAL MANAGER

Department: Product Engineering Location: Noida/Chennai

Experience: 12+ years with 2+ years in a similar role

Job Summary:

We are looking for an inspiring leader to lead a dynamic R&D team with a strong “Product & Customer” spirit. As an Engineering Manager, you will be responsible for the entire process, from design and specification to code quality, process integration and delivery performance

Key Responsibilities:

•

Collaborate closely with Product Management teams to design and develop business modules.

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As a manager, coordinate a diverse team and ensure collaboration between different departments. Empathetic and fair yet demanding management with particular attention to operational excellence.

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Actively participate in resolving technical issues and challenges that the team encounters during development and escalated client implementation and production issues

•

Anticipate technical challenges and work to address them proactively to minimize disruptions to the development process. Guides the team in making architectural choices

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Promote and advocate for best practices in software development, including coding standards, testing practices, and documentation.

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Make informed decisions on technical trade-offs and communicate those decisions to the team and stakeholders.

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Be on top of critical client/ implementation issues and keep stakeholders informed.

PROFILE

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Good proficiency overlaps with technologies like: Java17, Spring, SpringMVC, RESTful web services, Hibernate, RDBMS, Spring Security, Ansible, Docker, Kubernetes, JMeter, Angular.

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Strong experience in development tools, CI/CD pipelines. Extensive experience with Agile.

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Deep understanding of cloud technologies on at least one of the cloud platforms AWS, Azure or Google Cloud

•

Strong communicator with ability to collaborate cross-functionally, build relationships, and achieve broader organizational goals.

•

Proven leadership skills

•

Product development experience preferred. Fintech or lending domain experience is a plus.

•

Engineering degree or equivalent.

Key Responsibilities:

❖ Engage with clients through outbound calls and follow up on potential leads to drive conversions.

❖ Understand client requirements and proactively identify relevant sales opportunities.

❖ Respond to client inquiries and share detailed information via email or other communication channels.

❖ Build and manage a robust database of existing and prospective clients.

❖ Create and execute effective lead conversion strategies using networking, cold calling, and direct client meetings.

❖ Proactively identify and secure new business to consistently exceed revenue goals.

❖ Present and clearly explain services to prospective clients to generate interest and trust.

❖ Conduct research to identify and qualify high-potential leads.

❖ Consistently close deals and meet defined sales targets.

We are inviting a Fullstack Developer who excels at building modern web and mobile applications, with deep backend experience in Node.js and strong frontend proficiency in Next.js and React Native (Expo). You’ll work with a team of designers, product leads, and developers to bring impactful climate tech to life.

Location: Mumbai & Vicinity (India)

Responsibilities:

• Design, develop, and maintain scalable backend services using Node.js.
• Develop responsive and high-performance web applications using Next.js.
• Build and deploy mobile applications using React Native and Expo.
• Collaborate with UX Designers, Architects, and other Developers to implement full-stack web and mobile solutions.
• Perform data modeling and database management using PostgreSQL and Prisma.
• Ensure the performance, quality, and responsiveness of applications.
• Troubleshoot and debug applications to optimize performance.
• Write clean, maintainable, and well-documented code.
• Participate in code reviews and contribute to continuous improvement of development processes.
• Apply AI-enhanced developer tools like Cursor, Copilot, or similar to boost development velocity and code quality.

Required Skills and Experience:

• 2+ years of experience in full-stack JavaScript development.
• Strong proficiency in backend development using Node.js.
• Demonstrated experience with frontend technologies such as Next.js and React Native.
• Experience with PostgreSQL and Prisma for database management and data modeling.
• Experience with deploying React Native applications using Expo.
• Solid understanding of RESTful APIs and how to integrate them with front-end applications.
• Familiarity with modern JavaScript (ES6+), HTML5, and CSS3.
• Strong understanding of software development best practices.
• Proficiency in version control systems such as Git.

Additional Relevant Skills and Experience:

• Experience with map modules, such as ArcGIS, and Google Earth Engine.
• Experience with TypeScript.
• Experience with CI/CD pipelines.
• Understanding of server-side rendering and static site generation.
• Good eye for design and UX principles.
• Experience working in Agile/Scrum environments.

Good to Have:

• Experience with WebSockets and real-time applications.
• Familiarity with cloud platforms such as AWS or Azure.
• Experience with Docker and containerized applications.
• Knowledge of performance optimization techniques.
• Strong problem-solving skills and ability to work independently or as part of a team.

We Offer:

• Work on Open Source Projects
• Competitive Salary based on Location
• Flexible working hours
• 4 weeks of paid leave/year
• Work from home

Plant-for-the-Planet is a global, youth-led non-profit with a mission to restore ecosystems through tree planting and climate justice advocacy. Our tech team, spanning five continents, builds scalable, open-source tools to support environmental action at a global scale.

Learn more: https://www.plant-for-the-planet.org

Extramarks Education India Private Limited

Extramarks is leading the Education Technology sector in India by providing 360⁰ education support to learners through new age digital education solutions. These solutions are used by schools in class room for imparting education and by students at home to make learning easy and effective. Keeping pace with globalization and technology in education, Extramarks empowers young learners to step in with the latest technology and have anytime-anywhere access to quality learning. In a very short period, Extramarks has become extremely popular among schools and students. More than 8000 schools use digital learning and technology solutions of Extramarks across India, Singapore, Kuwait, UAE and South Africa.

Extramarks Learning App allows students to learn at home at their own pace and space and provides complete educational support eliminating the need of a tutor. The three pronged pedagogical approach of Learn, Practice and Test ensures better learning outcomes for students. All concepts are first explained in an easy to learn manner with the help of rich media then the students are allowed to practice the concept. Virtual Practicing modules and Q&A allow the retention of knowledge that is tested on a robust teaching platform to identify the learning gaps.

Extramarks is currently in the process of scaling up rapidly and is looking to hire for the position of Sr. Development Manager, to be an experienced professional with unique skill who stretches from strategy to execution. Extramarks is driving student learning through data driven techniques by providing personalized learning recommendations to the students. Apart from such customer facing innovations, we are also implementing internal operational excellence solutions through similar data driven approaches. It is a once in a lifetime opportunity to join Extramarks and help change the face of education in India.

Job Description:

- Drive high performance in the Engineering team, with a relentless focus on agile methodologies and continuous innovation in processes, work practices and tooling.

- Apply best-practices and coding patterns that ensure solutions are maintainable, modular, and of high code-quality.

- Manage the program releases and collaborate with Architects for bringing new practices and making right technical choices for the system.

- Build a strong, progressive engineering culture that values diversity, trust, efficiency, technical ownership, and accountability.

- Able to lead the development cycle and ensure delivery of highly secure solutions that are optimised for performance and built to scale.

Required Skills:

- Extensive experience in managing teams building high-volume and highly complex consumer software products.

- Solid foundation in design, data structures and algorithms, and strong analytical and debugging skills with customer-facing product experience.

- Deep understanding and prior hands-on experience of back-end technologies like Java based microservices & system design architecture with Spring / Spring boot frameworks, hibernate & SQL OR NoSQL databases. (e.g. MySql, MongoDB, Cassandra).

- Good understanding of Java Memory Management, Garbage Collection, Multithreading, Immutability & concurrency programming.

- Expertise in effective planning and prioritization of projects to create an environment where randomization is either absent or extremely minimized.

- Able to break complex projects into modules and propose effective solutions in view of capabilities of existing platforms and infrastructure.

Desired Skills:

- Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services.

- Experience with high performance & high scale applications.

- Good knowledge of multiple data storage systems

About PoshVine: 

PoshVine aspires to become the world's leading transaction-driven loyalty and engagement platform by providing a mutually beneficial ecosystem for people, banks and retailers. Our products around programmatic offers, rewards, and loyalty help retailers increase contextual engagement and financial institutions increase share of spends, while end-users maximize their rewards and savings. PoshVine works with all the global payment networks and many marquee financial institutions, including 7 of the top 10 banks in India. 

Backend Development at PoshVine:

We are building payment-linked real-time engagement tools embedded within banking and payment journeys. Our core engineering team strives to build solid backend foundations, infrastructure and a solid network of microservices. Apart from regular work, you can expect:

• Freedom to evaluate and introduce new tools, libraries and coding standards.
• Work on developer productivity and platform tooling.
• Evangelise tech and share knowledge in internal and external forums.
• Contribute to Product and Design ideas and implement them like it’s your own product. 

Roles & Responsibilities: 

1. Be involved in product and design decisions, and drive implementations. 
2. Help us scale the payment-linked loyalty infrastructure to every payment product used in India. Develop platform features for/with reusable code.
3. Work with IT/tech SPOCs from Banks and Fintechs to achieve seamless API integrations, resolve concerns, and move forward with program delivery and implementation. 
4. Tag team with internal and external stakeholders to problem solve and work with banks to test out UAT/Production and create a rollout plan for the same. 
5. Perform in-depth research and identify sources off production issues surrounding the application. 
6. Make architectural decisions (microservices, choice of development frameworks and tools, database optimisations, load handling)
7. Proficient in Full stack development skills spanning the entire spectrum from:

1. Database: MySQL, PostgreSQL
2. Backend: Ruby on Rails
3. Front End: Web Development frameworks  (Angular / React / Vue JS)
4. Deployment: Capistrano, Chef, AWS, EC2, Git

You’ll be a good fit if you possess: 

1. A strong product design sense.
2. Good experience in working with Ruby on Rails, Postgres, Python.
3. Proven ability to understand end user requirements, formulate use cases and come up with effective solutions.
4. Good understanding of REST APIs and the web in general.
5. Ability to build a feature from scratch & drive it to completion.
6. A willingness to learn new technology, whatever lets you deliver the best product.
7. Possess excellent data management skills: 
1. How to structure databases that can scale
2. How to optimise database queries
3. Complying with the latest regulations around data for each geography
4. Managing the infrastructure that the data resides on to ensure 99.9% uptime across geographies
8. You are comfortable working on CI/CD toolchain, Kubernetes, etc.
9. 3+ years of experience. 

• Draw up enterprise-wide architecture blueprint and enforce its implementation across products and systems
• Build from ground up, a scalable Enterprise platform infrastructure with multiple client applications and enterprise connectors
• Design, develop and deploy features and APIs with high quality standards
• As an individual contributor, evaluate technology options, build PoCs and prototypes
• Manage the infrastructure hosted in the Cloud. Monitor system reliability, uptime and security.
• Contribute significantly in reviewing architecture, code, design & test-cases authored by peers.

• 8-10 years of design and development experience building scalable & distributed systems
• Hands-on experience on one or more of the following tech stacks:
  • Python-Django, PostgreSQL, MongoDB, nginx, RabbitMQ, Redis
  • Microservices, REST APIs, NodeJS, Celery, Elastic Search, Logstash, Kibana
• Good understanding of OOPS concepts, design patterns, SQL. Good at troubleshooting/debugging.
• Experience with managing server infrastructure in GCP, Azure and AWS cloud.
• Bachelor’s or Master’s degree in Engineering from reputed institutes
• Nice to have: Hands-on experience with analytics using Kibana and Elastic Search

Company Profile

Prescinto is a VC funded SaaS company in the renewable energy space enabling digital transformation for customers across the globe.

Prescinto provides solutions to improve power generation for Renewable energy power plants by identifying areas of underperformance and lost generation opportunities through patent pending methodologies; systematically addressing these through an automated workflow system to improve power generation for our customers.

 This is achieved by leveraging the IoT and Analytics platform built to collect high frequency data from distributed renewable energy assets and the comprehensive data lake.

 Roles & Responsibilities

 You are responsible for understanding the product architecture and Design laid out by the Architect and Develop product features in alignment with the architecture.

Product is built on Microsoft stack with Angular 11, .NET and data residing in MS SQL Server and InfluxDB, mobile application built on Flutter and data lake deployed on Azure environment. It extensively uses multi-threading for parallel processing, stored procedures for data access and leverages time-series database for storing high frequency equipment data.

In this role, you should be able to work independently as well as work with vendor and junior members to collaboratively build the features and take them to production. You need to be both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep.

Do you take pride in building customer centric functionalities with an eye on performance? Are you remembered for the quality of your code? This position is for you.

Desired Skills & Experience

• 8+ years of Product development experience of which at least 2 years should comprise of working independently with minimal supervision and guidance
• Experience with at least one full cycle development of product features from requirements to Production deployment to Post production support is critical
• Excellent Programming Skills using C#, WPF, MVVM, Winforms, .NET Framework, Windows Communication Foundation (WCF), ASP.net web api, SQL Server, Store Procedure, Triggers
• Solid Understanding of Multi-Threading and Parallel Programming
• Excellent understanding of Windows Operating System Internals (Process, Threads, Memory Management).
• Clear understanding of OOP and OOAD
• Excellent application debugging skills using Visual Studio Debugger
• Strong knowledge in design patterns, data structures and algorithms
• Experienced in developing Windows desktop applications
• Ability to work independently and be self-driven
• Should have knowledge on code repositories like SVN, GitHub etc and Agile tools like JIRA
• Should have excellent communication skills, excellent analytical and problem-solving skills
• Have working experience in Test-driven Development and Test Automation experience in third party control like DevExpress, Telerik WPF controls
• Experience building a SaaS product preferable
• Startup experience preferable