Lead Talent Management

• Manage high-volume inbound and outbound customer calls in a timely and professional manner.
• Provide accurate and comprehensive information about our products and services to address customer inquiries effectively.
• Resolve customer issues and complaints by identifying needs, clarifying information, researching problems, and providing efficient solutions.
• Conduct necessary follow-ups with customers to ensure complete resolution and guarantee satisfaction.
• Maintain meticulous records of all customer interactions and transactions within our CRM database.
• Collaborate with team members to meet and exceed daily and weekly performance targets (KPIs) and departmental goals.

• Periodic review based on approved annual audit plan, on suitability of internal controls in place, and suggest alternatives.

• Make recommendations on the systems and procedures being reviewed, report on the findings and recommendations and monitor department’s response and implementation

• Ensuring closure of audit issues identified in various audits

• Support in implementing policies, SOPs and processes

• Determine and report on compliance with policies and procedures as set by the management

• Support in planned activities such as stock – take of assets

• Support in investigations, if any, arising out of company whistleblower policy

• ERM follow ups and risk closures • Support Audit Committee related activities

Thirumoolar software is seeking talented AI researchers to join our cutting-edge team and help drive innovation in artificial intelligence. As an AI researcher, you will be at the forefront of developing intelligent systems that can solve complex problems and uncover valuable insights from data.

Responsibilities:

Research and Development: Conduct research in AI areas relevant to the company's goals, such as machine learning, natural language processing, computer vision, or recommendation systems. Explore new algorithms and methodologies to solve complex problems.

Algorithm Design and Implementation: Design and implement AI algorithms and models, considering factors such as performance, scalability, and computational efficiency. Use programming languages like Python, Java, or C++ to develop prototype solutions.

Data Analysis: Analyze large datasets to extract meaningful insights and patterns. Preprocess data and engineer features to prepare it for training AI models. Apply statistical methods and machine learning techniques to derive actionable insights.

Experimentation and Evaluation: Design experiments to evaluate the performance of AI algorithms and models. Conduct thorough evaluations and analyze results to identify strengths, weaknesses, and areas for improvement. Iterate on algorithms based on empirical findings.

Collaboration and Communication: Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to integrate AI solutions into our products and services. Communicate research findings, technical concepts, and project updates effectively to stakeholders.

Preferred Location: Chennai

Company Overview:

Replicant Systems is a dynamic startup focused on developing capabilities in hardware design solutions. We are dedicated to creating innovative products that push the boundaries of technology and enhance user experiences for clients in consumer electronics, power and aerospace & defence industries. 

Replicant Systems is founded by experienced entrepreneurs-turned-angel investors who operate their own family office for investments in Hyderabad, called Sunn91 Ventures.

Position Summary:

We are seeking a passionate and motivated Hardware Design Intern to join our team. This internship offers a unique opportunity to see the inner workings of a startup from the ground-up and gain hands-on experience in hardware design and business development.

Location: Hyderabad, on-site

Key Responsibilities:

- Contribute to market research, product ideation, prototyping, and testing

- Participate in brainstorming sessions and contribute innovative ideas to enhance product designs.

- Attend client meetings and gain invaluable insight interacting with CXO suite executives and upper management

- Assist in the design and development of hardware components and systems.

- Assist in the creation and review of schematics, PCB layouts, and technical documentation

- Support in the selection and evaluation of components and materials for hardware projects

Qualifications:

- Currently pursuing a degree in electronics and communications engineering (ECE), mechanical engineering or related field

- Strong understanding of basic electronics principles and circuit design fundamentals

- Proficiency in CAD tools such as AutoCad, Altium Designer, Eagle, or KiCad is preferred

- Familiarity with microcontroller programming and embedded systems is a plus

- Excellent problem-solving skills and attention to detail.

- Ability to work effectively in a team environment and adapt to changing project requirements.

- Excellent communication skills and ability to articulate ideas clearly.

Benefits:

- Gain valuable hands-on experience in hardware design within a startup environment

- Work closely with the founders who are dedicated to your professional growth

- Opportunity to contribute to real-world projects and see your ideas come to life

Duration:

This is a 3-month internship position with the potential for extension based on performance and mutual agreement.

About PlanetSpark:

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers

amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries

through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top

1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own

podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident

and fearless speakers.

PlanetSpark is on its journey to becoming the global leader in the large and untapped communication

skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global

entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni.

Come, join a passionate team of over 500 young and energetic team members and 3500+

expert teachers on this roller coaster ride to build the most loved brand for kids who will move the

world!

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social

media. 2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue

per month)

7. “Go the extra mile” to drive sales

Mission Statement

1. In your training of 1

st month, we shall actively probe you through the process using Training Decks,

Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along

with you paid stipend along the journey.

2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period,

hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of INR. 21428.

In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled for below CTC

India Shift (10:30am onwards) – INR 6.6 LPA (4 LPA Fixed + 2.6 LPA Variable)

US/ Canada Shift (8:00 pm onwards) - INR 7.2 LPA (4.6 Fixed + 2.6 LPA Variable)