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Position
Senior Program Manager - Human Resources
About The Convergence Foundation
Ashish Dhawan is a leading Indian philanthropist, who in his earlier avatar founded and ran ChrysCapital, one of the first private equity funds in India. In the last decade, he has played a pivotal role in building successful institutions, such as Ashoka University, and strategic foundations, such as the Central Square Foundation, which works on ensuring quality school education for all children in India. He set up The Convergence Foundation (TCF) in 2021 to tackle the most important challenges facing India by building pioneering institutions and supporting bold leaders.
The Convergence Foundation seeks to identify the Archimedean levers for Indias growth & development high-leverage opportunities that can catalyze pivotal outcomes. We currently support fourteen organisations through their seed stage across two pillars (direct engines of growth & human capital development). The organisations work on diverse areas, such as labour-intensive manufacturing, science & technology, effective governance and acceleration of Indian philanthropy.
In the next phase of our journey, we aim to exercise our strengths as a philanthropic foundation to drive economic growth in India. While we will continue building institutions, we also aim to drive strategic projects around economic growth and development.
Organisations We Support:
Central Square Foundation (est. 2012)
Air Pollution Action Group (est. 2019)
India Leaders for Social Sector (est. 2017)
Centre for Effective Governance of Indian States (est. 2019)
ACT EdTech Ambition Fund (est. 2020)
Accelerate Indian Philanthropy (est. 2021)
Foundation for Advancing Science and Technology (est. 2021)
The Udaiti Foundation (est. 2022)
Foundation for Economic Development (est. 2022)
ChangeINKK (est. 2022)
Sports and Society Accelerator (est. 2022)
The Infravision Foundation (est. 2022)
Centre for Research In Schemes and Policies (est. 2022)
Prosperiti
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Position Summary:
The Senior Program Manager level will work as a strategic partner offering expert guidance through an HR consulting lens, focusing on organizational design, culture enhancement, capacity building across organizations, learning and development initiatives, compensation and benefits optimization.
The role will involve collaborating closely with grantee organizations to understand their unique needs, crafting tailored solutions, and implementing strategies that drive organizational effectiveness and employee engagement. With your HR experience and expertise, you will serve as a trusted partner to Org Leadership, facilitating the alignment of HR initiatives with the organization's imperatives, ultimately fostering sustainable growth and success.
This is a great opportunity for those who enjoy working in a start-up environment, enjoy building and scaling organisations, and care deeply about building great places to work. Whether it involves supporting hiring for key roles, strategic planning that will enable organisations to unlock scale, or supporting performance management for all employees, the People and Processes team will work on some of the most exciting and challenging projects in the social impact space.
Responsibilities
The key roles and responsibilities will be:
1. Organizational Design and Development:
- Partner with grantee organization leadership to assess current organizational structures and recommend improvements to enhance efficiency and agility.
- Collaborate with Leadership and Org HR SPOCs to design and implement organizational changes aligned with strategic objectives.
- Guide Leaders and HR SPOCs on change management processes to ensure smooth transitions.
- Strategically support in designing and implementing competency frameworks to support talent management processes, including recruitment, performance management, and succession planning.
- Provide training and support to HR teams and managers in utilizing competency frameworks effectively to drive performance and development.
2. Culture Enhancement:
- Ensure culture assessments/pulse checks are implemented by org teams to identify strengths and areas of focus
- Partner with organizations to guide them and share best practices as they build their org culture and implement strategies to nurture a positive organizational culture that supports organizations values and drives employee engagement.
- Provide guidance on initiatives such as diversity, equity, and inclusion programs to foster a welcoming and inclusive work environment across organizations.
3. Leadership Training and Development:
- Design and deliver leadership development programs tailored to address specific skill gaps and leadership competencies.
- Coach and support senior leaders to enhance their leadership skills and getting the best out of their teams.
- Design and drive the Leadership Academy for Leaders across grantee organisations
4. Learning and Development:
- Design and implement comprehensive L&D programs, including curriculum development, delivery methods, and evaluation metrics based on organizations training needs analysis.
- Leverage technology and innovative learning approaches to enhance the effectiveness and accessibility of training initiatives.
5. Compensation and Benefits Optimization:
- Conduct compensation benchmarking surveys to drive compensation positioning and competitive compensation and benefits tailored to orgnizations needs
- Partner with HR SPOCs in the grantee organizations to develop and design strategies to optimize C&B programs, including salary structuring, benefits, employee value proposition.
Desired Qualifications, Skills and Abilities
Ideal candidates should have the following qualifications and skills:
Masters degree in Human Resources or related field from a top-tier institution.
- 9-11 years of relevant experience, with expertise in people management, operational efficiency, and problem-solving.
- Strong ability to build trusted relationships, assess organization needs, develop tailored solutions and build credibility with Leadership.
- Excellent communication and presentation skills.
- Ability to think strategically and align HR initiatives with organizational objectives to drive effectiveness.
- Demonstrated expertise in organizational design, change management, and culture transformation.
- Experience in a high-growth startup or as an HR Business Partner (HRBP) is highly desirable.
- Excellent analytical and problem-solving skills, with the ability to leverage data to inform decision-making and measure HR initiative impact
Personal Characteristics and Desired Qualities
- Strong relationship-building skills, with a focus on networking and nurturing talent.
- Ability to thrive in a multi-faceted ever-changing environment, adapting quickly to new challenges and priorities.
- Independent, proactive, and goal-oriented with a strong sense of ownership over HR strategies.
- Creative thinker who is open to new ideas and approaches, with a willingness to challenge the status quo and drive innovation in HR practices.
- Collaborative mindset, with excellent leadership and influencing skills and the ability to support and develop HR resources in grantee organizations.
Compensation
Remuneration will be competitive with Indian philanthropy pay scales and will depend upon the candidates experience.
Location
New Delhi, India
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Job Title: |
Senior Cloud Service DBA |
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Department & Team |
Technology |
Location: |
INDIA |
Reporting To: |
Senior DBA – Team Lead |
Role Purpose: |
This role will be a mix of project, BAU and innovation and will encompass typical database administration duties that you may expect in a large-scale telecommunications environment: performance tuning, replication, database design, backups, high availability, encryption, security, configuration etc.
1. Network Services Team – Responsible for IP Network and its associated components 2. Infrastructure Team – Responsible for Server and Storage systems 3. Database Services Team – Responsible for all Databases 4. Cloud Architect Team – Delivering future strategy, ongoing cloud performance optimisation.
The DBA function forms part of Client’s Tier 3 support function and works closely with the internal NOC, Service Desk, Infrastructure, IP Networks and Cloud Architect teams. To enable the business in achieving its stated objectives by assisting the other technology teams to achieve world-class benchmarks of customer service and support.
To highlight, a key requirement of the role will be involvement in defining our future strategy around database modernisation in the cloud.
|
Responsibilities: |
Operations · Involved in new solutions design discussions and to recommend suitable, secure, performance optimised database offerings based on business requirements · Ensure all databases in the AWS and Azure are configured for performance, scale and high availability where required · Take responsibility of modernisation of Clients database estate in the cloud, leveraging open source technologies and cloud native hosting platforms · Drive innovation by constantly reviewing latest public cloud platform database service releases such as Babelfish in AWS to fast track adoption of native services · Ensure security considerations are at the forefront when designing and managing database solutions · Optimise query performance · Ensure all key databases have deep insight monitoring enabled to enable improved capabilities around fault detection · Perform regular database maintenance when required and ensure databases are backed up according to agreed RTO / RPO information · Maintenance work to be planned meticulously to minimise/eradicate self-inflicted P1 outages · Monitoring database costs regularly and identify strategies to minimize cost as part of internal FinOps practices · Ability to provide technical system solutions, determine overall design direction and provide hardware recommendations for complex technical issues · Provisioning, deployment, monitoring cloud environment using automation tools like Terraform |
Skills & Experience: |
Certifications: · SQL Server Database Administration - REQUIRED · AWS Certified Solutions Architect Associate – Highly Desirable · AWS Certified Database Specialty – REQUIRED · Azure Database Administrator Associate – Highly Desirable
Skills & Experience: · Ideal candidate has been supporting traditional server based relational databases for over 8 years who then transitioned into AWS and Azure public cloud for the last 5 years · SQL Server / MSSQL 2008 / 2012 / 2014 / 2016 / 2017 / 2019 (including Always-On and Analysis Services) · Postgres / MYSQL as standalone and managed service platforms · Strong database migration experience (Particularly MSSQL to open source and leveraging AWS native platforms including RDS, Athena, Aurora) · Extensive AWS experience in a commercial environment, architecting database best practices · Strong experience supporting AWS / Azure based datalake/data warehouse environments. Required to support internal BI teams · Solid experience and understanding which workloads are best suitable for which specific database platforms in AWS and Azure · Extensive experience and understanding of database security, including appropriate encryption and authentication best practices · Good working knowledge of Microsoft Power BI · Good knowledge of Azure cloud database services · Any working experience around non-relational databases (internally hosted or managed service such as DynamoDB in AWS will be favoured) · Good working knowledge of Windows and Linux Server Operating Systems · Excellent presentation skills to both an internal and external audience · The ability to share and communicate your specific expertise to the rest of the Technology group
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Behavioural Fit: |
· Professional appearance and manner · High personal drive; results-oriented; make things happen; “can-do attitude” · Can work and adapt within a highly dynamic and growing environment · Team Player; effective at building close working relationships with others · Effectively manages diversity within the workplace · Strong focus on service delivery and the needs and satisfaction of internal clients · Able to see issues from a global, regional and corporate perspective · Able to effectively plan and manage large projects · Excellent communication skills and interpersonal skills at all levels · Strong analytical, presentation and training skills · Innovative and creative · Visionary and strategic view of technology enablers (creative and innovative) · High verbal and written communication ability, able to influence effectively at all levels · Possesses technical expertise and knowledge to lead by example and input into technical debates · Depth and breadth of experience in infrastructure technologies · Enterprise mentality and a global mindset · Sense of humour
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Role Key Performance Indicators: |
· Design and deliver repeatable, best in class, cloud database solutions · Pro-actively monitor service quality and take action to scale operational services, in line with business growth · Generate operating efficiencies, to be agreed with Infrastructure Services Manager · Establish a “best in sector” level of operational service delivery and insight · Help creates an effective team · Continuous improvement
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