
Position
Senior Program Manager - Human Resources
About The Convergence Foundation
Ashish Dhawan is a leading Indian philanthropist, who in his earlier avatar founded and ran ChrysCapital, one of the first private equity funds in India. In the last decade, he has played a pivotal role in building successful institutions, such as Ashoka University, and strategic foundations, such as the Central Square Foundation, which works on ensuring quality school education for all children in India. He set up The Convergence Foundation (TCF) in 2021 to tackle the most important challenges facing India by building pioneering institutions and supporting bold leaders.
The Convergence Foundation seeks to identify the Archimedean levers for Indias growth & development high-leverage opportunities that can catalyze pivotal outcomes. We currently support fourteen organisations through their seed stage across two pillars (direct engines of growth & human capital development). The organisations work on diverse areas, such as labour-intensive manufacturing, science & technology, effective governance and acceleration of Indian philanthropy.
In the next phase of our journey, we aim to exercise our strengths as a philanthropic foundation to drive economic growth in India. While we will continue building institutions, we also aim to drive strategic projects around economic growth and development.
Organisations We Support:
Central Square Foundation (est. 2012)
Air Pollution Action Group (est. 2019)
India Leaders for Social Sector (est. 2017)
Centre for Effective Governance of Indian States (est. 2019)
ACT EdTech Ambition Fund (est. 2020)
Accelerate Indian Philanthropy (est. 2021)
Foundation for Advancing Science and Technology (est. 2021)
The Udaiti Foundation (est. 2022)
Foundation for Economic Development (est. 2022)
ChangeINKK (est. 2022)
Sports and Society Accelerator (est. 2022)
The Infravision Foundation (est. 2022)
Centre for Research In Schemes and Policies (est. 2022)
Prosperiti
\
Position Summary:
The Senior Program Manager level will work as a strategic partner offering expert guidance through an HR consulting lens, focusing on organizational design, culture enhancement, capacity building across organizations, learning and development initiatives, compensation and benefits optimization.
The role will involve collaborating closely with grantee organizations to understand their unique needs, crafting tailored solutions, and implementing strategies that drive organizational effectiveness and employee engagement. With your HR experience and expertise, you will serve as a trusted partner to Org Leadership, facilitating the alignment of HR initiatives with the organization's imperatives, ultimately fostering sustainable growth and success.
This is a great opportunity for those who enjoy working in a start-up environment, enjoy building and scaling organisations, and care deeply about building great places to work. Whether it involves supporting hiring for key roles, strategic planning that will enable organisations to unlock scale, or supporting performance management for all employees, the People and Processes team will work on some of the most exciting and challenging projects in the social impact space.
Responsibilities
The key roles and responsibilities will be:
1. Organizational Design and Development:
- Partner with grantee organization leadership to assess current organizational structures and recommend improvements to enhance efficiency and agility.
- Collaborate with Leadership and Org HR SPOCs to design and implement organizational changes aligned with strategic objectives.
- Guide Leaders and HR SPOCs on change management processes to ensure smooth transitions.
- Strategically support in designing and implementing competency frameworks to support talent management processes, including recruitment, performance management, and succession planning.
- Provide training and support to HR teams and managers in utilizing competency frameworks effectively to drive performance and development.
2. Culture Enhancement:
- Ensure culture assessments/pulse checks are implemented by org teams to identify strengths and areas of focus
- Partner with organizations to guide them and share best practices as they build their org culture and implement strategies to nurture a positive organizational culture that supports organizations values and drives employee engagement.
- Provide guidance on initiatives such as diversity, equity, and inclusion programs to foster a welcoming and inclusive work environment across organizations.
3. Leadership Training and Development:
- Design and deliver leadership development programs tailored to address specific skill gaps and leadership competencies.
- Coach and support senior leaders to enhance their leadership skills and getting the best out of their teams.
- Design and drive the Leadership Academy for Leaders across grantee organisations
4. Learning and Development:
- Design and implement comprehensive L&D programs, including curriculum development, delivery methods, and evaluation metrics based on organizations training needs analysis.
- Leverage technology and innovative learning approaches to enhance the effectiveness and accessibility of training initiatives.
5. Compensation and Benefits Optimization:
- Conduct compensation benchmarking surveys to drive compensation positioning and competitive compensation and benefits tailored to orgnizations needs
- Partner with HR SPOCs in the grantee organizations to develop and design strategies to optimize C&B programs, including salary structuring, benefits, employee value proposition.
Desired Qualifications, Skills and Abilities
Ideal candidates should have the following qualifications and skills:
Masters degree in Human Resources or related field from a top-tier institution.
- 9-11 years of relevant experience, with expertise in people management, operational efficiency, and problem-solving.
- Strong ability to build trusted relationships, assess organization needs, develop tailored solutions and build credibility with Leadership.
- Excellent communication and presentation skills.
- Ability to think strategically and align HR initiatives with organizational objectives to drive effectiveness.
- Demonstrated expertise in organizational design, change management, and culture transformation.
- Experience in a high-growth startup or as an HR Business Partner (HRBP) is highly desirable.
- Excellent analytical and problem-solving skills, with the ability to leverage data to inform decision-making and measure HR initiative impact
Personal Characteristics and Desired Qualities
- Strong relationship-building skills, with a focus on networking and nurturing talent.
- Ability to thrive in a multi-faceted ever-changing environment, adapting quickly to new challenges and priorities.
- Independent, proactive, and goal-oriented with a strong sense of ownership over HR strategies.
- Creative thinker who is open to new ideas and approaches, with a willingness to challenge the status quo and drive innovation in HR practices.
- Collaborative mindset, with excellent leadership and influencing skills and the ability to support and develop HR resources in grantee organizations.
Compensation
Remuneration will be competitive with Indian philanthropy pay scales and will depend upon the candidates experience.
Location
New Delhi, India

About The Convergence Foundation
About
Similar jobs
ABOUT INCRUITER
InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.
InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.
ROLE OVERVIEW
We are looking for an experienced Customer Success Manager (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.
Roles and Responsibilities:
● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.
● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.
● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.
● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.
● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.
● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.
● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.
WHAT WILL YOU NEED TO SUCCEED?
● Experience: 10+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.
● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.
● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.
● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.
● Problem-Solving Skills: Ability to think critically and address client concerns efficiently. ● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.
● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.
Role: Content Writer
Exp: 2+ Years
CTC: up to 4 LPA
Working days: 6 Days
Job Description:
- Minimum of 1 years of relevant experience in content writing.
- Strong organizational and learning skills.
- Proficiency in Microsoft Word, Google Docs, and Grammarly.
- Experience using AI tools such as ChatGPT, Gemini, and Jasper.
- Experience with CMS like HubSpot or WordPress.
About Company
Our client works in the area of skilling and livelihoods for underserved youth. It is a pioneering program with a strong PPP model, an agency-led
approach to livelihoods and a vision of socio-economic transformation. The NGO runs through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together toward changing lives.
Responsibilities
● Design and execution of research into the impact of an agency-led approach to livelihoods.
● Design and execution of the appropriate baseline surveys in communities.
● Gaining an in-depth understanding of the impact of the NGO program at the community level.
● Identification of research partners as required.
● Building tools and systems for monitoring and evaluation of the Lighthouse program and guiding the work of the data & reporting team.
● Data quality audits for program-specific data across the organization.
Requirements
● Master’s degree in statistics or economics with a specialization in statistical methods, or social sciences with training in qualitative and quantitative research methods.
● Minimum 5 years of work experience in the social sector/ corporate sector.
● Critical thinking
● Analytical ability
● Result orientation
● Excellent written and oral communication in Hindi and English (Knowledge of Marathi
will be an added advantage)
● Creativity
We are looking for a highly skilled computer programmer who is comfortable with both front and backend programming. Full stack developers are responsible for developing and designing frontend web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.
Fullstack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.
Full Stack web developer responsibilities:
Developing frontend website architecture.
Designing user interactions on web pages.
Developing back-end website applications.
Creating servers and databases for functionality.
Ensuring cross-platform optimization for mobile phones.
Ensuring responsiveness of applications.
Working alongside graphic designers for web design features.
Seeing through a project from conception to finished product.
Designing and developing APIs.
Staying abreast of developments in web applications and programming languages.
Fitelo is one of the fastest-growing companies. We all work together to serve our
clients in the best possible way, and we like to have a lot of fun while we are at it.
We are looking for a Back-End Developer who will be working with the team on
MongoDB and NodeJs.
Qualification
● Professional experience with building and integrating with REST APIs
and NodeJS
● Professional experience working with repositories, artifacts, and
creating build & release pipelines
● Exposure and experience in back-end web development with
JavaScript, HTML, and CSS is good to have
● Experience in developing Microservices in NodeJS
Role
● Collaborate with clients and internal product teams to understand their
expectations and requirements
● Define the overall, multi-tier application architecture, and select appropriate
web technologies, frameworks, components, tools, design patterns
and best practices to be used for new project engagements
● Proactively identify architectural gaps and weaknesses, and
recommend appropriate solutions for existing project engagements
● Collaborate with, lead, coach, mentor and direct a team of UI
engineers, user experience designers, and visual designers to deliver
best of class user interfaces for web, mobile and tablets
● Define and establish coding standards
● Provide functional/non-functional, design, and code reviews
● Identify and evolve common tools stack, design and develop reusably
frameworks/components to standardize and accelerate
user interface development across various user interface development
projects
● Research and implement new / emerging web technologies and
frameworks to improve user experience and UI engineering
productivity
Skills Required
● Backend: Node JS, Express, Mongoose, Firebase
● Database: MongoDB
● Cloud: AWS, EC2, docker
● Git and Git flow concepts
● Test-driven development
● Familiarity with Type ORM (Object Relational Mapping)
● Websockets
● REST API
● DevOps and CI/CD (preferred)
Industry Type - Wellness / Fitness / Sports / Beauty
Employment Type - Full Time/ Permanent
Education - Any Graduate or Postgraduate- Any specialization
Location - Mohali
About Company
At FITELO, every day is a chance to flip the script. An invitation to take
everything we know and re-invent it. Do it better. Never settle for good enough.
Every day we get up, invent, adapt, improvise, find new ways to collaborate, and
do the unexpected. We're a team of healthcare experts from doctors to dieticians
to fitness coaches helping people to achieve their fitness goals. You have an
immense opportunity to learn and grow under the mentorship of our team who
have experience working in some of the best organizations like Price water
house Coopers, Nissan, IIT, and IndusInd Bank, just to name a few
Settlin, (founded 2016) has built a simple platform for enabling and executing property transactions and services.
This is the most systematic approach to Real Estate consultancy, driven by high-end technology, built to cater every
detail of it.
Settlin entered the real estate industry with a vision to disrupt the resale real estate market and to automate the
whole process and experience of buying a resale property by providing all the necessary information on one single
platform. After a tremendous success in the resale real estate segment we have recently ventured into the primary
real estate vertical to help those who are looking to buy a new property by suggesting them the right property from
the plethora of projects across Bangalore.
Requirements
● Any Graduate/Post-Graduate with sales and consulting aptitude,
● Experience of 0 - 5 years in sales/pre-sales/client onboarding/counseling/customer success management
● Good analytical and communication skills (English).
● Male candidates only.
● Own 2/4 wheeler with driving licence.
● Quick learning ability, adaptability to changing business needs
● Willingness to challenge the status quo and achieve business results.
Roles & responsibilities
The core job is to understand the requirement of the buyer and suggest to him the right property basis his/her
requirement. Someone who can make sure that a buyer gets what he is looking for or you convince the buyer that
what you are selling is the right fit for him/her.
Someone who loves interacting with people over the phone and in person both, who is passionate enough to chase
targets and overachieve, someone who has a decent geographical knowledge of Bangalore city .We expect you to
drive things and be self motivated with a vision and goal to lead a team.
Remuneration
CTC: greater than INR 3.6 Lacs / annum : 3.6 Lacs (fixed) + Monthly Incentives (upto INR 20000 and above)
Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others.
Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms.
http://www.sportzinteractive.net/">www.sportzinteractive.net
2+ years of experience on web technologies.
Primary Responsibilities:
- Coding and debugging pure JavaScript, polyglot and multi-lingual applications
- Working closely with Technical Lead/Project Manager to ensure development timelines are met
- Contribute with ideas to improve system design or streamline product delivery
- Working with challenging applications involving Real Time Data
- Working on different platforms including the usage of the Native SDKs provided on JavaScript
Required Skills:
Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.
Functional: HTML5, CSS3, JavaScript, Vue.js, Typescript, Stimulus JS, AJAX, Browser performance & optimization, Asynchronous requests handling and partial page updates, Browser Developer Tools, GIT and JIRA.
Process).Process - Inbound Voice Process B2B.
Requirement: Candidates with experience in website selling campaign are preferred./ Fresher candidates with
fluency in english communication can also apply.
Timing: Morning Shift(10:00am-7:00pm)Night Shift (8:00pm-5:00am)5 Days working.SATURDAY & SUNDAY Fixed OFF.








