11+ Order management Jobs in Ahmedabad | Order management Job openings in Ahmedabad

Job Summary:

We're seeking a highly organized and detail-oriented Back Office Executive / Sales Support to join our team. You'll provide administrative support, manage data, and maintain dispatch.

Key Responsibilities:

- Project Processing: Manage orders, track project timetables, and enhance teamwork

- Finance and Accounting: Create invoices, manage accounts

- Administrative Support: Provide support to front-office staff, manage documents, and maintain records

Requirements:

- Education: Bachelor's degree

- Experience: 0-3 years in back office, dispatch coordination, operation support, or sales support

- Skills:

  - Technical: MS Office, Excel, SO/PO management, dispatch management, quotation preparation, and client coordination

  - Soft: Excellent communication, organizational, and analytical skills

What We Offer:

-

- Benefits: Paid sick time, paid time off, provident fund

- Work Environment: Office-based

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

• Represent our company, with a comprehensive understanding of our offerings
• Research consumer needs and identify how our solutions meet them
• Hire, train, motivate, and advise a team of sales representatives
• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
• Continuously develop personal leadership, hiring, and training skills while ensuring the team is using  effective sales tactics to meet revenue objectives.
• Generate leads, and build and nurture client relationships

• Create and execute a strategic sales plan that expands customer base and extends global reach
• Meet with potential clients and grow long-lasting relationships by understanding their needs
• Track, analyze, and communicate key quantitative metrics and business trends as they relate to partner relationships
• Recruit salespeople, set objectives, train and coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled
• Identify knowledge gaps within the team and develop a plan to fulfill them
• Oversee the sales team to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly
• Manage month-end and year-end close processes

Job Description

Role:                    : .NET Full Stack Developer

Designation      : Software Engineer / Sr. Software Engineer

Location:            : Ahmedabad

About the Team

An established IT Product & Engineering team following agile development principles, automated deployments, multiple staging environments. You will be joining experienced team of senior developers, UX/UI designers, DevOps, QA, product & project managers. Using various technologies and applications fully hosted on cloud.

Experience

• 6 to 12 years of experience in .Net technologies
• At least 2 years of hands-on experience designing & developing medium to large scale applications with Front-End JavaScript Frameworks, preferably Angular
• Well versed with advanced programming concepts of both front-end and back-end technologies

Responsibilities

• As a Software Engineer Professional, you will be responsible for the development, implementation, and maintenance of applications, using C#, .Net Core, NodeJS, Angular and ElectronJS, SQL, NoSQL and various other technologies.
• Develop high quality and reliable code with unit test cases, meeting given specifications.
• Develop front-end user interfaces using Angular.
• Implement back-end services and APIs using C# and .Net, .NET Core.
• Optimize application performance and ensure scalability.
• Collaborate with engineering, product team and UI/UX to deliver best products.
• Follow outlined standards of quality related to code and systems.
• Have a strong customer focus.

Essential Skills – Abilities

• Proven experience as a Full Stack Developer or similar role
• Strong Experience in C#, MVC and WEB API, Database Design and SQL queries using SQL server
• Experience in Angular
• Good Experience in .Net Core
• Ability to self-learn and deliver with minimal help / supervision
• Must have excellent communication & presentation skills.
• Good analytical and problem-solving skills

Value Add:

• Prior eCommerce industry domain experience
• Micro Front End Architecture
• NgRx for State Management
• NodeJs, Electron JS, PostgreSQL, Mongodb, Elasticsearch, Kafka, Redis, AngularJs (nice to have)
• Experience in Docker, Kubernetes
• Experience with working on highly scalable applications running as microservices on AWS / Azure.

Perks

•  Work-life balance & Flexible working hours. 5 days a week.
•  Every minute you work is paid.
•  Hybrid working facilities.
•  Mediclaim Insurance & Accidental death Insurance coverage
•  Employee referral bonus scheme.
•  28 days holidays (up to 35 depending on years of service). No Sandwich leave policy.
•  Enjoyable atmosphere, fast-Paced, fun, and creative space.
•  Canteen full of fruits & beverages
•  Learning & Development Opportunities

Technical Skills:

• Ability to understand and translate business requirements into design.
• Proficient in AWS infrastructure components such as S3, IAM, VPC, EC2, and Redshift.
• Experience in creating ETL jobs using Python/PySpark.
• Proficiency in creating AWS Lambda functions for event-based jobs.
• Knowledge of automating ETL processes using AWS Step Functions.
• Competence in building data warehouses and loading data into them.

Responsibilities:

• Understand business requirements and translate them into design.
• Assess AWS infrastructure needs for development work.
• Develop ETL jobs using Python/PySpark to meet requirements.
• Implement AWS Lambda for event-based tasks.
• Automate ETL processes using AWS Step Functions.
• Build data warehouses and manage data loading.
• Engage with customers and stakeholders to articulate the benefits of proposed solutions and frameworks.

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of 2-5 years in export management
• Prior work experience of handling exports in FMCG companies and in markets including the Middle East, Far East, Asia
• Excellent communication skills and proficiency in MS Office Suite    

Roles and Responsibilities

• Talented software developers to deliver high-quality web-based business applications
• Get a solid understanding of both the functional and technical specifications of the module \ task of the current assignment and have full consent before starting the development.
• Follow proper coding standards, application architecture guidelines and procedural guidelines as explained by the respective team lead.
• Maintain the time sheet on a daily basis clearly filling the actual effort against the estimated effort. And any unplanned activities, scope creeps, unaccomplished tasks or additional guidance requirements should be immediate brought to the notice of Team Lead/Project manager/ VP.
• Will be responsible for doing a thorough unit testing before and after their respective code components is being integrated into peer codes or main application.
• Post integration release they would be responsible for resolving the TFS issues being assigned to them.
• Demonstrated ability to adapt and learn new technologies.
• Provide recommendations for continuous improvement.

Desired Candidate Profile

• Minimum 2 Years of experience in .Net technologies
• Build new Web-based systems with C# .NET, ASP.NET
• Experience in Angular 2+, JQuery, Entity Framework are preferred
• Good experience in OOPS concepts, MVC Frame work, Web API, WCF / Remoting
• Strong experience in designing and working with scalable architectures
• The ability to quickly learn new concepts and software is necessary
• Having Experience in build, publish and deploying applications using various tools
• Should have experience of all aspects of Software Development Life Cycle or Agile
• Excellent problem solver, able to assimilate formation quickly
• Excellent communication skills, oral and written
• Technical expertise: Demonstrates knowledge and experience in .net development
• Strong team player; work effectively in groups; and help others to get the job done
• Decision making: ability to analyze, integrate, evaluate and make decisions
• Motivation: Establish and communicate vision. Demonstrate enthusiasm and excitement toward achieving project goals
• High quality standards: accuracy, proficient and thoroughness in unit testing
• Time Management: Completes work in a timely manner to meet production deadlines
• Organizational skills: Ability to establish priorities for projects to meet goals

Education among below

• Diploma
• BCA
• MCA
• B Eng
• M Eng
• B Tech
• M Tech
• E CE/IT

Field Sales, Revenue 💵 - PagarBook
( Temporary fulltime )

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Fixed salary (~15-18k a month)

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

● West:

○ Pune - 10 Associates

○ Mumbai - 5 Associates

○ Thane - 5 Associates

○ Surat - 5 Associates

○ Ahmedabad - 5 Associates

○ Vadodara - 5 Associates